Essence Dental Care District Heights

4.8 / 5Overall Rating

491 reviews

5805 Silver Hill Rd, District Heights, MD 20747

+13015688444

Patient Reviews
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Last year and this year list for dental work was different. Since last year I got two teeth pulled and one or two teeth filled. I also could not understand why the dentist this year recommended several caps from last year. I do not agree with his recommendations.

There was a mix up with the appointment time but they took me anyway which was good. The only con i would say is that the hygienist need to be a little more gentle with my mouth and teeth, she was a little too ruff.

The Doctor was very nice and did an awesome job. Although, the receptionist didn’t do a good job with answering the phone. When I called on my cell phone to schedule an appointment, she put me on hold for ten minutes so I desided to drive there. I had my cell phone with me the whole time and when I arrived there the receptionist was sitting there doing nothing. I scheduled my appointment then looked at my cell phone and I was still on hold.

Clean. Prompt and I was extremely pleased with the Service.

Very pleasant visit all the specials took good care of me with a smile

I think I have the worst nerves when it comes to seeing the Dentist. However this was my first visit to see Dr.Knox. The team there are nice friendly an really made me feel at ease. I HIGHLY RECOMMEND them. I have found my new Dentist yall.

Every thing

Excellent Work and Service. My experience although intense because I was getting a deep cleaning and extraction. Both Practioners were professional and the office staff help take my mind off of the work that was being done. Great Job Essence ! !

I loveeeee the practice and staff ❤️

Friend

I highly recommend essence dental !! From the front desk to the procedure room, the staff are very professional and kind.I was scared to have my wisdom teeth pulled and I didn't hesitate to let it be known. But the doctor and her assistant guided me thru it step by step .. The doctor wasn't inpatient with me either.She understood how I was feeling and made me feel extremely comfortable.. Thank You Essence Dental For A Wonderful Experience And Making Me Like Family Instead Of A Patient !!

Everyone was absolutely nice. From making my appointment entering the office to leaving. I love Essenes dental. They were awesome. I will continue all my treatment here. Thank you Essence Dental you guys ROCK !!!!

Awesome office,clean polite amosphere.great staff and gental dentist doctors.i always recommend people here.thanks for allowing me clean teeth😁

Freedom Of Information Act. MARSHALL Date:9/20/2018 Thursday From: Ms. Brenda Perry Cellphone:301-541-6451 Appt.9:30am &3:00pm Paid Cash $500.00 RE.EX-RAY, needed wisdom teeth pulled ASAP, Top &bottom right, &left Top &bottom, I was advise needed this treatment 1st, before cleaning being told my insurance did not cover the treatment fee $1000.00 total each side $500.00 cleaning only one side of my mouth right side, did not clean my full mouth only half leaving in wisdom tooth needed to be pulled ASAP fee charging $500.00 @this time 8:45pm to 10:00pm my face and head in pain....

Always been helpful and polite never had any problems with them. Will recommend to my family.

Very gentle and very patient, and very professional.

Quick check out

The number you have on file for Diana is not Diana - please make sure the next time she comes in to your office, ask her for the correct number. For now, remove 301-674-6718 from your directory.

Excellent

I like the convenience and the friendly staff.... The thing I don't like is each time I visit there's always New or different Doctors and Dental Hygienist/Assistants

Faith always has a great experience with Essence Dental

Good dentist staff too

Root canal

Great staff

Everything

Dr White is wonderful I not scarced about going to the dentist anymore.i like to thank him so much he's trying very hard to bring my smile back to me.

Great service! Very clean and professional with pleasant employees.

Essence Dental is very professional wouldn't trade it for anything I get them 5 stars and employees are very respectful

Everything!

Great dental experience. A couple of reception folks could brush up on customer service issues. I mean calling your customer "ma'am" "sir" has always been the old fashioned quality of professional etiquette way most add. Just Don't over use it.

Rescheduled cheerfully.

I always feel welcomed and appreciated at this office.

Great Customer Services

I Love Them.

You guys made me feel very comfortable

Staff was friendly & service was great!

Very professional an courteous staff

The whole staff treated me in a professional manner each time I visit the office. Essence Dental I highly recommend there service to others in the Washington DC area. Great Job

Everything

I really enjoyed the work that Dr. Walker perform on me. She was great and I look forward to seeing her again.

Doctor was wonderful with my toddler.

Very nice and helpful

Great work !

Never visited this practice.told them to cancel my appointment

Everything

It helps if you know what's covered before I arrive get in the chair and get told one is covered and one is not. Especially between pay weeks. Just some better communication is all.

Every visit I've had with my kids there was great. They got seen quick. Was in an out.

First & foremost you were courteous, timely, efficient, patient, understanding knowledgeable and effective. The environment was clean, atmosphere relaxing and the customers needs were anticipated. You have set high standards for yourself and you are accomplishing them. I am an appreciative customer who will continue to have you as my dental care provider and will recommend you to others .

I have been going to this dental office for 5 yrs now and I must really say my experiences have been great!

Very professional

Great service....highly recommended. ..

The office seems to be run very professionally, which seems to sometimes cut down on wait time.

It was good

Good visit

I just recently became a patient here and from my only 2 appointments I can say that I am pleased with the friendliness and Care this team provides. Keep up the good work.

We wasn't even in the waiting area for 10mins really like the service!

My visit was excellent !

No wait if got an appiontment.Nice service.

Look forward to doing business with Essence Dental in the near future. Thank you. Moaketa.

My service was great.

Staff was very helpful from the front reception to the two Dentist I saw and the guy that cleaned my teeth. Great service I will recommend you guys to anyone. Only issue was that my proscription was no ready when I was ready to leave. I had to ask for it, waited for it and eventually left without it. I have to wait till my next day off to return so I can get it. But with the great service I received I am able to overlook the piscreption issue.

Very clean, love the polite and friendly staff. Dental hygienist are Sooooo cool. Thanks y'all.

I really njoy de way I was treated, but not of my own doin bcuz had a situation I had no power ova but lost number so culd I have another appt. 😁😭

Great place.

I been going to this particular dentist since they open and I am very satisfied with the service. However, if u want to be in and out, take my advice and schedule for a late afternoon appointment. The staff are friendly and professional

Great place, people and staff.

Always good professional people and care

. Good customer service !

Good workers

I would tell my family and friends about Essence Dental because feel it's a good dental office.

Very friendly staff

Dr Park and his assistant were cery good at making sure I was comfortable with my filings since it was my first time. He kept me updated as to what he was doing and how much longer it would be.

The people i had contact with were very polite to me. I was pleased with the dentist who waited on me. He did a great job.

I would like to give the whole staff a ratting between 1_10. You all rate is 11 😁 Keep up the the good Job.C Randolph

My visit was very exceptional everything was on time, the doctor explained everything that needed to be done. Very good job will recommend to others

Yes I started bringing my daughters here for there dental needs now it's the only dentist that I will go to now my husband wants to start making appointments too it's a family practice like they say on smile at s time

Great best dentist ever

U did everthing well from greeting me at the door and desk to seating me in the exam chair the nurses and doctor are so kind and caring it makes u feel realy relaxed and that's great at the dentist office you guys are really nice I love you all thanks

Courteous, Quick, & Professional Service is what I look for at any establishment and this is what from the moment I walked in today. Thanks to everyone who serviced me today!!!

Excellent Service

Great customer service!

You were very welcoming, I personal don't like the dentist but you guys made me feel comfortable.

I like the options that was Provided along with the dental plan payment

Everyone there was very nice and professional. The hygienist did not hurt at all compared to the last hygienist that have been cleaning that cleaning my teeth for the last 3 years.

My hygenist was wonderful and the doctor was very professional and easy going. I felt at ease and comfortable. The receptionist was very knowledgeable and friendly.

Very nice and patient with a smile all staff

The tram there where so on point with everything. I love the day they work together and suport the Dr. I love my Teeth!!!😃

Loved the employees and environment. All around amazing services..

Front desk personal is always respectful even when some clients are not overall visit is a 10 will definitely recommend others to visit !

Everything was great from start to finish, I will be back soon.

Excelent

Excellent customer service

The staffs are awesome

I have had TERRIBLE dental experiences in the past.. THANK U, Essence Dental, u have renewed my faith n dental visits!!! Xoxox #bestdentistever

Great customer service. Every time I have an appointment I'm greeting with a smile. Excellent Dental work & service.

Diagnose the problem took care of it I feel a hundred percent better still a little sore but better

Your staff is always pleasant and I never have to wait.

Cleanliness

My experience was great! My daughter was very nervous and scared but the dentist made her comfortable and now she excited to come back. Essence is the best thanks

Very pleasant enviorment and staff

Great and fast

Customer service was excellent

They rescheduled my daughter appointment while school was out so she doesn't miss no school..

Professional staff, I didn't have to wait a long time to be seen.

Fast, friendly and convenient!

Awesome with kids

Having patience , and timeliness..

The hygienist was a little rough when cleaning. My gums bled a little and I had a few sores. I was in pain for a few hours afterwards.

Great service

Every one was very professional, nice and I can't wait for my next visit. You don't hear that often I'm sure.

Very good experience very good internal doctors made me feel very comfortable

I love it there! It's always a pleasant experience with an overall friendly environment. Always understanding when I needed to reschedule.

Dr. was great. I chipped a filling and had some pain. It's gone now. Thanks!

My last 2 visits at Essence have been great I appreciate the change that has come to this office.

Professional staff and friendly. I enjoy this establishment and plan to continue using them. Great Job 😊👍🏾

Great customer service

The the staff was very pleasant and helpful . I would recommend this office to others as a great dental office.

Fast, professional, convenient service as usual.

The services where all great, staff is very, Professional, the business is very clean. I enjoyed the total experience.

Great team fast in & out

Every time i come i get vip thanks for the servise u provide

Cleaning

Great dentist, very nice staff

This was my first visit & the checkin/welcome process was very smooth & clear. All the technicians were nice & professional. Made going to the dentist seem easy.

Dr Parks is a keeper

You all did very well and I will keep coming back to you long as I keep getting the great service that I receive.

Good customer service skills. Was very polite. Had me in & out as promised. Did not feel any pain or pressure while my tooth was getting pulled. Made me feel welcome as a family even though it was my first time there.

The staff are always courteous and make the entire experience pleasant even when it involves needles. My whole family come there because we trust them.

Quick and painless

Did an excellent job in cleaning my teeth

I was seen immediately and Dr and staff was professional.

I was extremely impressed with the service that I received. Although there were a lot of people there, I did not have to wait long at all. Everyone was polite, professional, and friendly. Looking forward to my next visit.

My grandson visit was outstanding.

Overall Great Experience The Staff Was Very Friendly

Staff was very nice

Excellent consumer service

Dr. Park was amazing & Tashia was a sweetie ... Everyone was VERY professional & VERY nice ... I definetly do recommend ...

Friendly service and patient consideration for future dental work.

Excellent customer service, friendly, helpful staff. Dr Fatima Syeda took EXCELLENT care of me making sure that my procedures were all clear so I could get clearance for my hip surgery🙏🏽 I'm handicap & they were always willing to help me. YOU WILL FEEL AS IF YOU HAVE KNOW THEM ALL YOUR LIFE . GOD BLESS ALL OF YOU AND THANK YOU FOR CARING .

Everyone is very friendly in caring

Always do a good job

Everything ok on time

Keep treatment simple

Great experience. Professional staff from the moment I arrived. Thanks Essence!

The dental assistant I remember her as she did answered my questions and her care was professional ...it just felt like if I didn't have $34 that I wasn't getting any service despite insurance coverage or the excruciating pain I was enduring but I really appreciate the help that was given by essence dental.

My visit was a great experience.

I was called to back quick no long wait and procedure was fast

I appreciate the good service that they provide.

My visit to Essence Dental was by far the most extraordinary dental office I've ever visit. The staff was very polite and courtesy I got in and out in in a time frame that was so impressive the staff uses there time very wisely. Thank you guys so so very much and I would recommend your busniess to anyone who's looking for a great busniess like Essence Dental

You smiled and treated me very special

My dental experiences is always the best at Essence Dental Care. From the customer care, dental cleaning, etc. They are AWESOME!!!

The service was great !

Every experience when I visit is awesome.

Never a long wait to be seen. Very clean Very Professional

Clean my teeth and took care of my cavity thank you

Location

5805 Silver Hill Rd, District Heights, MD 20747