Eyeworks of Decatur

4.8 / 5Overall Rating

379 reviews

335 W Ponce de Leon Ave, Decatur, GA 30030

+14043773937

Patient Reviews
Sort by:

I loved it!! Its a bit expensive but they worked with me, which you dont see a lot. Even on his first day working there, the guy that helped me was funny and concerned and knowledgeable. The doctor is kind and see taught me a lot about my eyes that i didn’t know. And the front desk staff helped me out a lot because i got lost and they stayed on the phone with me until i made it there.

my service I receive was very professional and everything was explain to on the service I had and why and how often I sure have the service I receive. I am very please and glad I select Eyework to take care of my eyes. Eyework is a very professional company and GREAT!

I worked with Forrest at the Decatur store- he was fantastic! Not pushy but was there to answer every question. I love the selection of frames you have- they are slightly funky but not too far out, which I love. I bought a pair of prescription sunglasses but will be back for a pair of prescription readers as soon as I can!

Everyone was very friendly and professional. I felt relaxed and enjoyed my time there at my first appointment. The customer loyalty program is such a good idea, I love that I can get free contact solution. Will definitely recommend this office to friends.

Everything and everyone was so pleasant, It was a great experience. The doctor took time and wasn’t rushed to see the next patient, I will surely be recommending her to others. I also will surely return for my annual visit next year......

Very helpful and knowledgeable

Always wonderful customer service and care from Dr. Birdsong and the entire office. Thank you!

Amazing Dr. ! Thank you for fitting me in and diagnosing the problem. Drops working perfect!

I think you all are fabulous! (plan to write a review on Yelp when I get into my office...not a fan of "typing" on my iPad! ). 😏 Susan

Great visit. Everyone was professional, friendly and very helpful.

Service was excellent. Need More eyeglass selection for kids.

Beautiful selection, wonderful one on one help. Comfortable ambience. Great experience!!

Greg is top notch. He helped me find the insurance and was able to keep me posted all the time. I will be back.

Great service...efficient and kind staff..susan was awesome!

Precise prescription, broad frame selection, unbiased friendly feedback, friendly staff.

I love Eyeworks of Decatur, my experience has always been pleasant. Also, their selection of eyeware is dope!!!

The staff were professional and helpful. Informative and not pushy.

Thanks so much for your help today!

The business was customer friendly, there was not a long wait-time, and the doctor was courteous and professional.

Friendly staff. They were patient with our sons who were restless as we got tended to. Minimal wait time.

Very efficient

The staff as well as the optimologist are all very customer oriented. I love it! It's so refreshing, because customer service is so poor in our society today.

Thanks to all for their patience and care! I'm excited to get my new glasses.

Very friendly, helpful, and informative staff!

Very pleased with the appointment and care provided. All of my questions were answered. The selection of glasses is small, but I'm happy with my new pair of glasses.

They were terrific

Loved all of the staff and felt like customer service was incredible! Enjoyed my experience overall! I did feel there were a few hidden fees like the contact lens fitting being separate.

Always great service.

Lorraine was an Immediate help. Expert

I love you guys! I referred my coworker there and she loved it as well! You are the best.

Walk in customer with a very weird request with a frame. Everyone was helpful.

Great customer service and helpful opticians! Everyone was very kind and professional. I will definitely go back.

Great experience.

Excellent experience. Everyone was very helpful, and patient with me while I was deciding on new frames. They gave great feedback to help me make my decision. Dr. Birdsong listened to my concerns, I never felt rushed, and she made some great recommendations! Great experience!

Today was my first experience choosing glasses and the staff at Eyeworks made the procees very easy.

Very professional and courteous service.

Great personable service

Very friendly and efficient. Good selection.

Dear Eyeworks Crew! Erin was incredibly helpful and diligent in getting me the right frames! I love that girl! She's an amazing employee to have.

Greg was very professional. There was a problem with the lens so the eyeglasses took longer. Otherwise would have been a higher rating

Excellent Service

Great visit! From the front to the doctor visit - experience was definitely one to remember! Already have recommended a few friends come in for a visit.

I was pleased with my visit to Eye works in Decatur. The staff was very friendly and professional, I was especially impressed with the efficiency of the doctor. I will recommend this practice to my family and friends.

The staff was super friendly and very helpful for all of my concerns. The eye doctor plus exam was very detailed and informational on where my sight is right now and where it can be in the future. I was really impressed with everything and the quality of business.

I stepped on my glasses in the gym. I asked if they could be fixed quickly and they said. "We'll try" Twenty minutes later the miracle was accomplished. Don't know how they did it.

I was impressed by the repairs made on my glasses and will come in the future for further business

ENJOYED MY VISIT. IT IS VERY COMFORTING TO BE REMEMBERED BY YOUR STAFF MEMBERS AND TO BE TREATED WITH SMILES BY ALL OF YOUR PERSONNEL.

Great quick service in replacing my frames.

Amazing!! Service was high quality and fast. Was so impressed. Honestly probably the best experience at an eye doctor.

Very charming and modern environment, clean, and in a great area! Dr Birdsong is both very knowledgeable, and professional. The frames are very nice and there is plenty of variety in styles to choose from (my frames are truely fine artwork). Oh, and the staff rocks!!! Great music while you wait too :) Thank you!

No wait, great service. Everyone was friendly and professional. Thanks for being patient while I selected my first pair ever.

Everyone was very polite and professional. The service was great but I think I maybe able to get a better bargain some place else. Thanks again for you service.

Great customer service.

Thanks!

Kind staff, very knowledgeable, patient and helpful!

Great staff! Very courteous and professional Doctor. Great experience.

Great, quick service, the frames are too expensive however

The service at the front desk was especially personable and friendly. It was a pleasant experience. And I felt like all of my concerns were being addressed and taken seriously.

Location

335 W Ponce de Leon Ave, Decatur, GA 30030