Ventura Urgent Care Center

5.0 / 5Overall Rating

1308 reviews

5725 Ralston St #101, Ventura, CA 93003

+18056582273

Patient Reviews
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Ventura Urgent Care Center was quick and efficient during my visit there and I would recommend them to others.

Was taken care of promptly and in a professional manner.

A huge thank you to the staff who help countless people who come in and out of the doors each day. It is not an easy task, and I appreciate the time given to those in need.

Very friendly staff & physician. Wait wasn’t long & care was great.

Read my comments. Thank you.

Good front desk staff. Dr and male nurse were great! Proficient, friendly and gentle:). I later went to get acupuncture across the street at Holistic Healing Center and recommended ur medical staff!

The care, speed and attitude of the entire staff is excellent. I went in for a blood test and was very impressed and pleased with the service and likeability of all the people there. I appreciate it.

5 stars for everyone. Especially Brian ( the Filipino dude) and Doc Parker.

Friendly, efficient, competent, knowledgeable & showed great teamwork.

Front desk looks like they could care less and older lady was on the phone. Looked bothered that I was there. The medical assistant was very kind both times I’ve gone and both providers I’ve seen were very attentive especially Mr. Lopez.

Very friendly and helpful girls at the front desk. Efficient too!

I called the clinic twice to check their wait times before I went. The lady who took my call was courteous. I went to the clinic past 8pm and the wait was not long. Staffs were friendly, helpful, and very resourceful. I would highly recommend this clinic.

You guys are all awesome!!!! Warm, sincere, caring. Treating me as a person first is something I value above all else. The staff at the desk and the one who brought me back and the doctor were all beyond excellent!!! Very very much appreciated!!!

I had a good experiece , everybody was courteous and kindness ; it was my first time at this clinic . Thanks

Quick in and out. Friendly staff.

This is the best urgent care facility if been to . The people are very nice and it shows

The visit was great 👍🏽 The staff was nice and the Dr was wonderful 🥳

The reception staff appeared to be doing a good job, but the waiting room was full, and after arriving at 11:04 a.m., I did not get help until about 2:20 p.m. I was very satisfied with the visit other than the long wait. It seems there should be a remedy for this.

Pleasant and efficient. Was so happy the office was open on Easter Sunday. I got there right at opening and was done in less than 30 minutes.

Everyone was very friendly , helpful & prompt

Fast, friendly intake, the reception staff were knowledgeable and pleasant. The Medical staff were able to help with my diagnosis quickly and get me back on my way.

The staff and care are well above what I expected. Thank you!

Friendly and knowledgable team.

The doctor was very knowledgeable. Spent a nice amount of time with me. I was happy with my appointment. It took quite a long time to get in. When I showed up there was only two other customers, so I didn’t think it would take very long. I noticed after 2 hours of waiting a small notice to customers, if you waiting time is longer than an hour you can leave and come back. I was not told of my waiting time. Also, the two employees at the front desk were nice, however talked quite loudly about their personal issues. I thought it was very unprofessional!

This Urgent Care is professional yet personable. It has a clean, sunny office with helpful, kind staff. I didn’t feel hurried, pushed through or ignored as the nurse checked my vitals during intake; or when the CNP performed my exam. I was listened to and validated with good advice and healthcare.

I realize this is urgent care and difficult to predict, but the waiting to be seen Is uncomfortably long. Outside of the wait, the care provided outstanding. Barbara and Joani are so nice and patient it made coping with an emergency tolerable.

You were there when I needed medical help on a weekend.

Amazing services, polite and entire team showed compassion to my situation. Thank you, Michael S.

Dr lucas was really kind,caring,kniwledgable,helpful,nurse was very thorough,staff nice too,professional

Visit was quick. Attending physician, radiologist and staffs at the reception are very nice. Outstanding service!

Excellent, professional and friendly service the moment I walked in. Highly knowledgeable physician and staff. Ventura Urgent Care is a gem!!! So glad I found it!!! And to be opened on weekends too boot!!

Very good experience. Wait time was not long. Treatment by all staff was excellent from reception to PA to all assistants. Call back for Rx to pharmacy was seamless and quick.

Employees were nice and made it comfortable . Doctor was sharp, nice and got right to it. It’s a great place to go to if you want to get it done soon.

Open 7 days A WEEK , Even ON SUNDAY! Excelente Doctor , Takes my insurance !

The staff was nice, professional and quick without rushing.

Long wait time but the friendly service makes up for it. I do wish that appointments could be made for recurring visits. ~ Thank you

I really appreciate being able to leave and call back at a designated time to determine when I should return... much better than spending hours in the waiting room!

All the staff are wonderful! It’s just the wait sometimes is just to long.especially if you have to go to work :( Thank you!

Initially I went Thursday for a pre-op clearance & when I realized it was up to a two hour wait I was told I could come back later or the the next day . I came back Friday night @ 9 & they then told me they already took in their last patient. I’m so very grateful they accommodated me & I got my pre-op clearance . Thank you 😊

Joanie, the nurse practitioner, was very efficient, knowledgeable, and caring. She recommended a thorough examination and testing and that the ER would accomplish that. My waiting period to see the nurse was 3 hours. Not very urgent with assistance.

The nurse was kind compassionate and capable. She helped fixed my sore eye. Many thanks. P.A.

Long wait for a holiday. Staff helpful and pleasant. Nurse very professional and very nice. Dr. Lopez very professional. Explained issues, had X-ray ordered quickly. Excellent care. Thank you.

I didn’t have to wait long I got good service and I’m getting better now

Kind people who let me know how much time the wait would be and gave me ibuprofen for my pain in the mean time. They gave me antibiotics right then and there; no need to pick up prescriptions or anything, and I only paid about $140 for the whole thing. I would definitely be back if I need care that isn’t an emergency and I’m going to recommend this place to everyone I know.

Very thorough exam. Nice staff. Doctor asked many questions and explained my diagnosis clearly. I will return if needed.

Everyone there was very nice and informative I felt vey comfortable, and the waiting want that bad. Thank you

The wait was to long this visit.but overall the staff were all excellent! Thank you! Happy new year 2019!

My son was seen quick and the doctor was very nice and caring

With the exception of the nurse, the entire staff were very friendly and accommodating.

I received very prompt medical attention and the necessary medication for my illness. I will always go back here to this Urgent Care when needed, as well as refer my family and friends. Thank you.

The doctors have always been very helpful and friendly. The only downaide is when I spend 3 hours waiting for a 5min talk to a doctor.

Prompt service. Very happy with all aspects- office lady, assistant, X-rays and of course doctor. They seemed to move everyone along pretty fast yet gave us all enough personal attention. I would definitely go back.

Everybody there was GREAT! From the women at the front desk, to the nurse, and the PA that treated me! I highly recommend this little facility.

Very good experience .very nice and welcoming staff.we came for a broken hand , we saw the nurse , had x rays dine pretty quickly , result and care . I highly recommend that urgent care .

I’ve always had great service and the staff is always great anytime I’ve been there. Thank you .

Fast in and out. Great people.

My family has been going to your facility for years. Thank you for being open on Sundays. I love Dr Leo and the staff. The wait time has gotten better too.

Quick and courageous attention given by staff and doctor. Diagnosis and medication provided to handle the situation. The facility was clean and brightly decorated to lift the spirits. Thankyou

Thank you to a nurse I think her name is Julie and Joan Storz for your care. Alex Rosenberg

Thank you for everything.

The Dr was so great

Very thorough, great service, caring and friendly staff.

You guys rock! Great care, from everyone. I would highly recommend you.

All staff was great and friendly!

The staff is super friendly and accommodating!

Very good service. Thanks 😊

Everyone was very friendly and efficient. I have been to the office before and it was the first place I thought of coming today. It is close to my home but my previous experience was very good so I didn’t hesitate to come today. The doctor was very thorough and patient with my questions.

Friendly and very experienced and knowledgeable

Very friendly and nice staff. All the ladies that helped me always had a smile on their faces. They were able to get me in very fast so I could be seen by the Dr.

Thank you Ventura Urgent Care, Everyone was very kind and I had a great experience.

Wait was3 hours. Liked the dr.

the nurse practitioner I saw tonight was great ,actually all the staff working tonight were top notch. I even got a shot that didn’t hurt!! I’m so glad I went in tonight thanks again

Very good experience the staff were all exceptional

Every time I have to come in to urgent care on Ralston, the staff who work there are always friendly and helpful. It's good to know I can walk in and know my experience will be as pleasant as can be expected.

Muy buena atencionn

Ve urgent care is the best:)

Great staff! Fast service for a weekday.

The service was quick and friendly. Caring and concerned. Thank you

Everyone I interacted was very friendly, which is always appreciated when sick. However, the wait was incredibly long for only having two people in front of me, and when back in the room, I was left there for several long chunks of time without completely knowing what was going on.

Fast service great doctors

Great customer service didn’t wait too long to be seen.

Great staff who always make me feel well taken care of.

Every time I come to Ventura Urgent Care it has been beyond satisfactory! The staff and Drs have always made a bad situation better.

Y

Staff was great! Very caring and friendly. Didn’t have a long wait and they made sure I wasn’t stuck in a room and forgotten. Clean facility. A great place!

Saw me quickly and I needed attention and could not wait for an appt which usually takes much longer! This I appreciate!

thank you sooo much for all your help. everyone was so polite and caring. I was in on 10/9 and I already feel so much better. thankyou agin.

your intern was very nice and very caring, made me feel better

I was truly impressed by the care I had received from urgent care from the physician to the staff. Dr. Ekelem was friendly, courteous and professional. Highly recommended. I liked the fact that the location was convenient and my wait time was only 15 minutes before I saw the doctor, unlike overcrowded ER waiting rooms where the wait time is at least an hour.

Very kind people and patient i was in extreem pain and they help me out as soon as they could. Did not get copy of urin test results to bring to doctor. Please email me urin test by tomorrow i have made and appointment to see my GP

The visit was great. Even without an appointment I was treated quickly and efficiently. The staff was professional and friendly.

Excellent and friendly service. Thank you very much!

I liked the service by Dr Lopez. All the staff was professional & I was very comfortable w/ them. Thank you!!

You have taken care of me in the past so I am a return customer.

Thank you Ralston Urgent Care. You were caring, efficient, and helpful.

The wait was incredibly long. The front office staff was not friendly . The nurse/doctor and X-ray technician were all great!!! They were friendly and professional. Excellent service !

Front office good job Dr doing good job also

Great experience

Everyone was so wonderful during my visit. Dr. McColpin was caring & so friendly. I appreciate you all & my great experience in my time of need & pain

Awesome service attention so proud of the service and PA A+++. Let me k ow when I would be next. Clerical staff A +++ 👍🏽

Everyone there was super nice and very professional!

Wait time to see a doctor was less than the wait time for some of the doctor appointments I have had.

I was very impressed with the service I received today. The entire staff I dealt with made me feel welcome and comfortable. Leo is very knowledgeable and personable and really helped me. The X-ray technician was very good and nice. Thank you all for the pleasant experience.

I choose to go to your urgent care because you guys are usually really good at getting people in and out. I do recommend this urgent care to family and friends.

I don’t do any social media, though I do talk with folks and would recommend you. Both clinicians were both personable and professional, had useful recommendations, and I left with a treatment plan. JL

Very nice people working there, very helpful. Waited a short period went in seen the doctor, very nice doctor too Told me what is going on.

Great customer service. Staff is always friendly. Love my gals there.

All staff friendly and polite. I was seen fairly quickly and would go there again.

You guys were great, and the staff is wonderful. Everybody was so kind. Thank you for the excellent care.

I was very good experience . Fast very organized. Friendly staff. Thanks

Great people. Great service. Great experience. Going to the doctor is no fun but coming here takes a lot of the stress out of the situation.

Efficient and thorough.

The wait was worth, professional, accurate, Knowledgable personnel, The Doctor found a solution for my problem, I will recomend it.

Dr Susan wrote me a script for my anti depressants that I had unfortunately due to circumstances couldn’t get for over a month. I was in a state of desperation and my depression and anxiety was at an all time high. Not only did she help me get back on my meds but she gave me a discount card for the script and her presence made me feel comfortable and relieved. I struggle as it is going to doctors offices but she made it very easy for me. I’m so thankful I was able to deal with her yesterday. I really needed her help enormously. Also the news was on the tv when we went in and it was of course all bery negative events, the receptionist whom I didn’t get her name, changed the channel for me and I also really appreciated that as well. Everyone there was very pleasant and I am more than satisfied with my experience. So thank you. That was the Ventura office!

My daughter who is 4 had a good experience and that is all that matters!

Very pleasant atmosphere. The receptionist were very friendly and the wait was not bad .

I came in due to an injury. Everyone was so nice and the experience was short and pleasant!

Friendly and clean place

Great staff and MD....very professional yet friendly and comfortable. Highly recommended!

The wait was a little long, but the attention and the thoroughness of the staff made it more acceptable.

I thought the office staff was very friendly, helpful, and knowledgeable. I also found them to be open to understanding how my insurance worked and I have never had that before. I didn't really care for the doctor I saw but she seemed ok just may be we didn't click. Felt like she didn't wanna listen to me and my needs but wanted to push her agenda. However the convienance of location and wonderful office staff and Dr assistant I would definitely return even though I didn't care for the manners of the Dr herself.

I went to he urgent care today 5-10-18 and everyone there was so nice!! I’m sorry I don’t remember names, but I was there at 8 am the check-in staff was amazing, the nurse that took my vitals was awesome and the doctor was so nice.!! Even though I was there for an hour and a half I could’ve stayed longer talking to everyone!! I love this urgent care

Good

Thanks for treating me so well and with so much understanding and caring. I didn’t have a long wait and the doctor gave me medicine that really helped me. Thanks again.

Wait was twice as long as quoted. However Dr got right to the sickness and To the root cause and treatment. She was thorough and professional. On my way to getting back to heath. I would recommend having specialists for children and babies!

The staff was very friendly and the boy medical assistant that help me was super helpful. He gave me a list of doctors since I was asking if he knew of a family doctor. I give the visit 5 stars.

Hi l was very happy got in and bib not have to wait a long time to see the dr. If this or something else come up i will come to you again. Thank You for being there. Sylvia barnes

Your staff and your doctors were amazing made me feel very comfortable you're very knowledgeable and they're very patient he didn't just move me and move me out they actually really cared and that something that I highly am all about .so with that being said I just wanted to tell you thank you very much for taking care of me and my needs and my prescription and you guys all have a wonderful holiday Thanksgiving and Christmas

Clean waiting room. Helpful staff.

The nurses were thoughtful & efficent. Very calm demeanor & pleasant conversation. Dr. Sylvester was professional & calm during the examination and stitching of my finger. I liked everyone there.

Dr. Sylvester prescribed me medication that took care of my problem within 5 days and I thank her for her help

The staff was pleasant and efficient

Great friendly care

I love this urgent care. This is second time I've been there. Everyone is so friendly it's a pleasure.

Very friendly and fairly fast!

My over all experience was great. Wait time was short the staff was very polite. The doctor was amazing with my toddler!

Caring and experience.

Great experience! I had an issue with my insurance but had nothing to do with you guys. The front desk staff was great! The nurse and doctor were very knowledgeable and answered all my questions. This is why I always come back.

Great staff long wait

Excellent service friendly professional thank you

Good job...minimum of paperwork fuss

Friendly staff!

I was upset with the services I received i Felt like the doctor didn't take the time to hear my concern , she was to busy with a phone call . Very unsatisfied customer

Thanks for helping me feel lile im back to the normal life. After being sick and not moving, you saved me by prescribing me antibiotics and seeing me in a quick, professional manner. Always kind and efficient, I wish more Dr's offices would follow your lead. Thanks again.

Great service and very understanding

I always visit this center when I'm sick & I also recommend it to others.

Excellent service by the receptionist, R.N. , and Doctor. Efficient, friendly, knowledgeable, and helpful and I was in and out in less than 30 minutes. Very impressive staff. Thank you.

Everyone there is very nice. The doctor was quick about getting results and answers.

Quick in and out. Doctor was knowledgeable and helpful as well as the staff.

Wait time was quick we were in and out with in the hour

My doctor was very knowledgeable and experience was easy. She was very very nice.

Great and timely service. Thanks

I felt like I was really listened to and taken care of. I would recommend the Dr. And urgent care to everyone !

Great

Helped me with my insurance mix-ups. Provided excellent care. It is good when you feel that a healthcare staff really cares about your health.

Dr,s Wagner, and Gates are very good in their profession

Quick and helpful

Everything was great. Thank you.

The office staff is Amazing, always friendly and helful. The Doctors, physician assistants, nurse's are fantastic and easy to talk to.They all make you feel comfortable. I like that you can put your name on a list, sign in and if the wait is longer than an hour you can leave and come back

Friendly, timely and efficient makes it a great experience. Thank you!

Staff was kind & professional. Although wait time was an hour.

Everything was very good thanks

Ventura urgent care did an excellent job while tending to an injury on my finger I would totally recommend them to anyone seeking urgent medical assistance! Thank you Urgent care!

Very clean business , have been here before , really like the doctor and the male assistant very kind and caring , only wish the check in was a little bit faster , I was there st 8:07 , 2 people in front of me , I was not helped until 8:50 , other than that it was nice

Everyone was great, excellent service. My only issue was I think my file was out of order. Three people that arrived after me were called first. The girl that arrived after me wrote that she arrived 10 minutes before me. Not sure if that was a factor.

Staff was very friendly and quick

Courteous and friendly staff. Not your typical urgent care feel, because you get your own room. So, it makes the experience more comfortable.

The doctor who helped me was very knowledgeable ! I would love to go back to her in the future

Everyone was pleasant and professional my one complaint would be that they seemed to take their time in getting to us particularly when it wasn't that busy. You could hear them laughing and talking while we sat in the cubicle waiting

Friendly receptionist, longer wait to see someone than expected since there were no other patients being examined or in wait area, very pleasant prep person, doctor was friendly and efficient, procedure was quick and effective, dr. follow up was appreciated. Overall, very good experience. Wait was too long considering there were no other patients.

Amazing service Dr. Ybarra is amazing

Moved me through quickly even when busy.

Wait time was minimal and diagnosis was helpful to my healing

The nurse and doctor was nice

Great Doctors, see you when you need to be seen!

Prompt, friendly service. Effective treatment.

Didn't have a long wait and was helpful.

Great service , friendly knowledge Le staff

Great experience- staff was kind, I was seen in under an hour, the doctor was wonderful. Very grateful for this Urgent Care!

I was cared for promptly. All staff were kind and caring.

Such happy staff, always a great experience when I come in to this urgent care. I live in Oxnard but will drive to his location just because the staff and the doctors make me feel like they care and actually listen to my concerns!

Received proper treatment for my high fever. They moved fast and got my fever down quickly. The doctor and nurses were very nice.

Welcoming, short wait, attention to detail, friendly.

We got in fast and the entire evening staff was great! The NP was awesome!

Full staff very kind and considerate every step of the way. I was thankful to be treated so well.

I love this Urgent Care. All staff is kind, compassionate and caring. I had a short wait time and was seen immediately by the dr.

Spider bite healed thanks,good job.

Dr was very nice Thank you

Quick service, genuine concern for my well being.

Doctor was amazing

The wait was long, but well worth it! Service was fantastic! Got what I needed and good advice.

We found this Urgent Care to be very efficient! There was only 1 person ahead of us & by the time we filled our paperwork out we were called in. The doctor & his assistant took X-rays & put a splint on my husband's arm. It didn't take long & we were very pleased with our care! Thank you Dr. Aaron M & thanks to your assistant!

Dr.Erin was amazing. He sat down and talked to me about my problems and really took the time to listen. I wish he was my PcP

Got me out quick!

You guys are awesome... a friend in need indeed.

All of the staff was great from the receptionist to the doctor and X-Ray tech. I was well treated and cared for by very caring people. Thank you.

The staff was very helpful. Once my results were back they even recommended a doctor I could see

Beginning with the woman who answered the phone to the young man who handed me my meds, I was treated by professional medical personnel who were caring, efficient, friendly, reassuring, and competent. Should the need to be seen in urgent care arise again, this medical facility is the first and only place I would go.

Had a great visit. Dr. Was really caring about my needs for a healthy life. Thank you

My experience was very fast for a pre-employment physical and drug screening. The paperwork was simple and I was out within a half hour. The staff was very nice and helpful when I had any questions.

Organized, efficient, practical, thorough, professional. Thank you!

Lots of people were there to help! Nurse even explained the process and the doctor was great! We waited for about an hour to be seen.

It's always a wait but it's to be expected. The convenience to get seen without an appointment always out weighs the bad for the good.

The service I received was very good and helped me a lot. Thank you

The medication prescribed was very effective and when I was out of it the approval for the refills was expedited and I received my medication within an hour.

Everyone was very helpful and I had a very good experience!

Had wax removed from my ear, as it had suddenly started hurting. Date. 05/01/17 The staff was very professional, taking care of me, quickly. Thank you.

Great experience, not a long wait, very professional, caring and competent. Thank you

Excellent Service!

Staff are very helpful and nice.

I was seen right away. Everyone was helpful, knowledgeable and listened to my concerns following an auto accident. An appt for a CT was made immediately after seeing the Dr. I was provided excellent service from all your caring staff from my phone call inquiring about being seen to the Ct scan. I appreciate all the staff did for me during such a stressful time.

Great service, great staff.

I came in with a nasty dog bite on my hand. I was processed quickly, and treated efficiently by a cheerful medical assistant and a skillful physician. I received stitches w/o any discomfort. I was very satisfied with my care and treatment.

Staff were very prompt and accommodating to my needs. I could not have asked for a better experience

Quick and good!

I would like to take a moment and share my experience at Urgent Care yesterday evening. Although, I was feeling discomfort. The staff assured me I would be seen shortly and taken care of. Which I appreciated the reassurance. The nurse called me in and asked a few health questions pertaining to my visit. She then proceeded to assist me with my injury. It didn't feel awkward... i was very comfortable. The Dr. was warm and welcoming as well. She had her nurse treat me, who was professional and personable. I was able to tolerate the wait time before being treated. I was treated kindly and I would absolutely return if needed to again. Thank You Again!

Your reception area was very welcoming! Very nice when you feel horrible. The Nurse was knowledgeable and very nice as well! The Dr. Was great and seem to really listen to what I was saying

I went to urgent care because I had a cough. Received diagnosis and prescription. Overall good experience.

I've been coming to the urgent care for years and will continue because I always receive professional care.

Short waiting time, quick service

The wait was long but the Dr was nice and gave me what I needed. I would go back.

The

Only my 2nd time at Urgent Care, but only took about 30 minutes to be taken in to see the doctor. A good experience.

Friendly X-ray tech. Got in quickly.

Everything was fine

Did a good job

Addressed the problem and made a tentative diagnosis and provided a prescription. The condition is improving-all the important steps.

I really appreciate the kind, knowledgeable staff.

Fast Service & good doctor.

I was very happy everyone was friendly and helpful thanks for making me feel better

Excellent and kind staff! Nice clean office.

I never have any issues when I go into Ventura Urgent Care. The staff is always so friendly, and caring. I am usually in and out within about an hour.

I wish there was less wait. I got there at 8:50 and was the 3rd person to sign in, but didn't get finished until slmistv2 hours later

Good experience. Short waiting ng time. Great nurse practitioner.

Doctor and nurse super friendly good natured and helpful. Took the time to answer my questions. Bit of a wait but worth it for the peace of mind.

Once I got into the doctors office, it was quick and I got exactly the help I needed!

Great, friendly staff. Excellent bedside manner!

Office staff was friendly and helpful

Very friendly, caring people who listened and showed concern. Merilee McHenry

Pleasant staff

Quick service. Stiched me up and was on my way in about a hour.

Super friendly staff. Very attentive and sweet with my baby daughter

Everyone was very helpful.

Great Urgent Care center. The doctor and nurses were so kind and attentive. This was my first time ever going to an Urgent Care center and I will be definitely coming back here if I ever feel ill!

THE NURSE PRACTITIONER WAS WONDERFUL. HOWEVER, THE FRONT DESK WAS A LITTLE UNORGANIZED I ARRIVED SIGNED IN AND HAD A SEAT AND WAITED TO BE CALLED FOR MY INFO. THERE WERE 2 PEOPLE AHEAD OF ME. I SAT FOR A GOOD 20 MINS WITHOUT BEING CALLED. A WOMAN WALKED IN AND WAS TAKEN RIGHT AWAY TO GO OVER HER INFO.VERY UPSETTING! I HAD TO GET UP AND ASK ABOUT ME AND THE GIRL WHO SAW ME SIGN IN GOES OH I JUST SAW YOUR NAME. NOT TRUE SHE TOLD ME HI WHEN I WAS SIGNING IN

The whole staff was very helpful, friendly and professonel! I would recommend it to anyone! Great people!

Thank you for seeing me so quickly. Thank you for all of the smiles, it made me feel welcome.

What I appreciated the most was I got in and out in an hour. Thank you!!

Service was wonderful!! I apologize but I can't remember the Doctor that assisted me but she was wonderful!! Thank you

All of the staff is great. Everyone makes you feel welcome from beginning to end!

Quick speedy visit

Processed quickly. Great doctor. Had meds available so no hassle with pharmacy call in or pick up.

The staff was professional and very friendly. The doctor knew what she was doing. I will definitely go back!

When you don't feel good, all your experiences are amplified. My experience yesterday was great! Thank you for the smooth visit!

Efficient, pleasant, competent. Thank you.

Dr was very informative and referred us to a great podiatrist

Thank you. Your thoughtful care is very much appreciated.

They did everything correct. The doctor is thorough and then nurses did their job.

The crew at Ventura Urgent Care Center were awesome! They made sure that I was ok after my allergic reaction and were so genuine and caring. These are people who care!

There was not a long wait, the staff were very friendly and helpful. They went the extra mile to make my daughter feel better.

I like the staff on there service and the way they helped me out. The doctor was great and made sure I was token care of. I would highly recommend everyone and anyone to come to this urgent care.

The staff was helpful and thorough. The wait was short. Dr Grant was interested in my health issue and called to follow up. The antibiotic medicine prescribed made the pain go away but my inner ear is still swelled and my hearing is impaired on one side. Maybe it has not been enough time. I am NOT unhappy with the treatment from Dr Grant.

It's my second time and still great service didn't have to wait long highly recommended

Office was in a convenient location & liked Dr. Gates & the male tech who helped me & took my vitals. Vanessa at the front desk could have been friendlier & I was notified of my lab results 2 weeks later.

Friendly staff. Capable service.

Everyone is helpful at Ventura Urgent Care. It can get busy but the nurses and assistants are kind and have a great 'bedside' manner. The nurse-practioner diagnosed quickly and prescribed helpful treatment.

We have been using Ventura Urgent Care for over 10 years. We trust the doctors and nurses. It's a great Urgent Care!

I was seen in a timely manner and treated with courtesy and respect. I appreciated that the lab was able to quickly provide preliminary results that enabled the doctor to provide a diagnosis and treatment. I ESPECIALLY appreciate that the doctor herself called me the next day to see how I was feeling. Room for improvement: remind the receptionist to cough/sneeze into her elbow, rather than into her hands that she then uses in giving patients paperwor, pens, insurance cards, and so forth.

Nurse Practitioner very nice to deal with. Immediate diagnosis as to issue at hand. Would recommend your facility. Thank-you.

I'm not on Facebook, or Google. I felt I was in good hands, knowledgeable Dr's and staff

Staff and Dr. were good, no complaints, just praise

Short wait. Nice staff. Nice and professional nurses and doctors

There were 2 people ahead of me but it still took over an hour to see the doctor. Why is that? He didn't spend a half hour with me and I doubt he did with the other people ahead of me. Once I saw him, I did like the doctor and think he gave me an appropriate treatment plan. The office is clean which I appreciate

I had a great experience here: no long wait, all the staff were compassionate and professional.

Excellent caring service

The staff and the doctors were very professional and helpful and went out of their way to help me which was really cool because they had a full room of patients , thanks again

Everything was fine Short wait. Concerned staff. Interesting discussion with doctor

I had the worst experience at your facility. I feel like the Dr. wasn't in the mood to see patients. I went in for the lower back as it was near my kidney and wanted to make sure it wasn't that. I honestly only asked about my foot because it has been hurting on and off for months and I figured I was there. She refused to check out my foot, told me to ice it. When I said I had been doing things like that for months, she said go to a foot Dr. She didn't want to hear anything I said. Then in a snide tone said what do you want stronger ibuprofen? At which point I let her know I wasn't there for drugs and I have ibuprofen at home. I was actually looking for an answer as to why I am having foot/ankle pain. She did make sure to tell me I could lose some weight and that would help my issues. She is correct, I could but let's be honest, thats not happening over night and it's a bit harder when I have foot/ankle pain. She could have least touched my foot to see if it was swollen or what range of motion I have. Instead she listed of the reason why it wasn't worth her doing it. I was looking for long term answers to the problem, not just a quick fix for pain. No one deserves to be treated poorly or made to feel like I was just looking for pills. I didn't take her prescription and I walked out. I still have pain and will look for a Dr who is in this to actually help people who are looking for it. Not just another number.

Your service

I felt that your service was very well an I would like to say the staff an Dr.are professional courteous without any long wait time in wait room and in Dr.room.

Your doc is clearly very caring. Even though it was past closing time he took all the time I needed. He listened attentively and answered all of my questions. And I never felt rushed. Funny though, I don't think he gave me his name. Let me know his name so I can request him in the future. :)

Had a wonderful expierence there with Brenda a amazing compassionate PA. In addition to Lacey and Linda. Beyond a doubt the kindest people and very professional all of them! Thank you. For helping us in a delicate situation. Marcy.

Thank you! Great service reasonable wait time. Great doctor.

Get people. Very thorough. Will be back. And will tell others.

Thank you for the quick and efficient servicr

Great staff and good experience

Thank you.

I was not ill, so the lengthy wait was not a problem for me. The doctor and staff were polite, and thorough. Thank you for helping me with my injury sustained at work.

Great service! Friendly staff!

I would Never go back to urgent care on Ralston! I was prescribed a prescription for Fever Blisters when I came in for an infection in my throat! I ended up taking the prescribed medication for 5 days only to get worse and I also ended up with an ear infection! Went to another urgent care and they asked my WHY they would give me Fever blister meds for a very bad Throat infection!!

Thank you for your prompt attention to my needs on Saturday- I really appreciated it. Dana Keane

Thank you for your help this morning! Everyone was great! Our assistant was super helpful. He was able to relate to my son and explain what he was doing and what the results meant. Wevrealky appreciated that he was so thorough! Our doctor was great too!

The nurse practitioner I saw was fantastic! You took me serious and gave me immediate relief to my sinus infection

I was happy with the nurse and doctor but the person at the front desk did not acknowledge me when I walked in. There was no one waiting to been seen. I sat for 10 minutes and when another staff member walked up to the reception area, I asked if she could help me and she checked me in and took my insurance information. I didn't head back to the exam room until 11:30 which seems very long when once again, there was no one waiting to be seen. Once I was in the exam room, I didn't have to wait long for the doctor and I was out in a timely manner. Your front office staff shouldn't ignore patients when they walk in. It's rude and unwelcoming.

The doctor I saw was great. Laid out everything clearly and understood me. Thanks for your help!

Waited a while but ok

Very pleased with overall visit

Dr Joanie was great! Thank you!

Staff were very helpful and friendly and the wait time was not long at all

Great experience. Everyone is so kind & welcoming to all people there. Great job!

i was seen at Ventura urgent care very quickly and the staff couldn't have been more warm or professional!

I've been to your facility twice, each time seeing a different doctor. Both offered quality care and were very personable. The back office staff we helpful too. The front office staff we a little unprofessional with personal conversation causing them to be slow to acknowledge patients entering the building. Personal information could be heard in the waiting room. Overall, I very much would recommend this facility to anyone needing care.

Great job by the staff!

Great service, cleanliness, and quick attention.

Dr. Wagner gave me excellent care and advice. Friendly, efficient staff.

Long wait but helped me out a lot

Front staff was amazing and accommodating - wait for Doc was a little long but that is to be expected at Dr. Offices

We appreciate the prompt service. Thank you!

From Doctor to staff everyone was great very help and prompt.

Very knowledgeable helpful and efficient .

Thank you so much. Very friendly , and now thanks to you im on the way to recovery!

Great staff! Very quick service and with a smile.

Great experience. So glad you are open late.

I didn't have to wait long and the employs were nice

Very pleased with the way the staff took care of me

Service was good and timely ... Everyone was friendly and helpful

Friendly staff and through doctor. Not a long wait. Thank you :)

Great service, was seen quickly!

Very professional service and good medical advice. My visit gets a 10 on all counts. Please stay in that area- availability is also important. Happy holidays to all the staff!

I came in early in the morning when the office opened, everyone was very kind and helpful. Thank you

As usual, great service. Didn't have to wait long. Nice doctor. Was very helpful.

i had a great visit the staff there were very helpful and quick! I didn't have to wait long at all..... the doctor she was great she diagnosed me and gave me treatment and medication.....I defenetly would recommend them to friends and family.......I give them a five ***** rating......👍🏽👍🏽👍🏽

Wonderful front desk, doctor and assistant who took blood press etc. made me feel completely at ease and explained everything thoroughly.

Very pleasant experience and staff was very kind and caring.

For a late Monday evening on 12/5/16, you all were the most cheerful and accommodating group. You would never have been able to tell that you were close to closing up shop and would love to get going home. Service was so PROMPT and professional. Thanks for being there when we need you! Kristine

Excellent service!

Excellent service

The doctor was awesome

I was very impressed. Got in fairly quickly and felt like both staff and Dr were great. Follow up was great. I will come there again if needed. Thank you

Friendly staff and physician

Great doctors and FNP Great service great staff We have been to this urgent care center a few times

I like visiting with Susan. She is very kind and compassionate. Excellent bedside manners.

Very friendly and understanding personnel.

Clean, pleasant and don't forget your medical card.

Minimal waiting time. Office staff pleasant and accommodating. Great visit the doctor had a sense of humor. I would recommend people to visit and use ventura urgent care on Ralston A++++

Very professional and friendly staff. Clean facilities. Minimal waiting time.

The.jl

December 1, 2016 Thursday Dear Ventura Urgent Care Center, I definitely want to provide feedback to you regarding my visit with your facility today. I arrived at approximately 10:50 a.m. Immediately upon arrival, the front desk greeted me so warmly and were very helpful providing me with forms to complete. Although the phones were ringing and other patients were present,!they took the time to answer my questions about items I was unsure about on the forms. As soon as I completed my forms and made my co-payment, the assistant to the doctor took me to an examining room. He, too, was exceptionally helpful in answering my questions while he took my vitals with great efficiency. Once completed, I was immediately seen by the physician. While examining me, he took time explained the course of treatment for what I was being seen for and patiently answered my questions. After my time with the physician, my visit was completed with a nurse to administer the doctor's course of treatment and I was provided with a prescription. I am very grateful I chose Ventura Urgent Care Center since I had not previously been seen there. The condition I was treated for necessitated immediate attention and I am unfamiliar with any of the options available to me in area. I wish to thank everyone at Ventura Urgent Care Center for a wonderful experience during a troubling situation. With Sincere Appreciation, Susan Archuletta

Love the staff, quick to be seen, great atmosphere.....

Receptionists were were nice, Doctor helpful and it was not too long of a wait. Also, I lost my RX before I got to cvs and the recep went out to see if she cd find it in the parking lot. She couldn't find so she called it in to cvs for me. I was so appreciative!

Got in & out quickly Doctor was very kind and informed , helped me

Receptionist was very pleasant along with medical assistant and doctor. The only thing that was negative was the wait time. I assume he was the only doctor on duty and suggest that during flu season there should be additional doctor or nurse practitioner to lessen wait time.

Great experience, they were friendly & deliquete to how to deal with a few stitching I had to receive. Everyone here was also kind & courteous.

Loved it!! So far so good! My ear infection is so much better! Loved our new Doctor!!

Very kind front desk staff. All staff was nice. Quick visit, didn't have to wait long at all to be seen.

Great staff, fantastic service, environment.

Na

Grateful you had antibiotics in house. Thanks

Fast and professional and very thorough staff. In and out of there with my prescription in an hour. :)

Dr. Gates is the best!

Wait time could be reduced. Very friendly staff!

The staff of always courteous and helpful.

Quick service, professional and curious staff

Appears clean and very well organized. Efficient staff and excellent medical care. The Nurse Practitioners were helpful, patient, and kind. My medical condition was correctly diagnosed and treated, so it was cured. I highly recommend this Urgent Care Center. Thank you.

Very polite and helpful. Thank you!

Thank you, Dr. Paul and Alex, for your excellent work during my recent visit to Ventura Urgent Care on Saturday. I really appreciate it! Linda MacCalden

I had great service and was seen pretty quickly. Thank you!

very friendly

Great customer service by Amanda. Wait was not too long. Efficient and friendly back office staff.The doctor was good. Will return.

Very friendly staff and clean clinic. Joanne the NP was awesome. I asked her if she could be my pcp because she listened to me so well. Great facility!

Easy to get in nice doctors

Thank you for being so helpful and professional. Unfortunately it is not always this way with doctor's offices. Thank you

Helped within an hour. Friendly and helped prescribe something that helped me feel better.

Medical staff very helpful!

Staff was very friendly.

Ventura Urgent Care clinic was busy but very helpful. The waiting time was very reasonable considering the volume of patients. My experience with the medical staff has always been outstanding.

Awesome, i Luke the doctor verte much

Friendly staff, I was seen in under 30 minutes. I'm very happy.

I was a patient with a potential broken ankle. After my x-rays it was shown that I had a bad sprain. I received prompt courteous service from the moment I walked in . The nursing staff was excellent as was the gentleman who did my x-rays! The Doctor was very kind as well as thorough!! The front desk was efficient!! My experience was very positive and would definitely recommend this Urgent Care on Ralston!

Dr. Gates is hot

Waiting room was quiet, desk staff were very helpful and Dr. Gates was great. I hope I don't need to see any of you again soon but if I do, i won't hesitate to go see you ladies. Thank you all!

I like being able to call and get an estimate of our time waiting and I really like the ability to leave and still have my place in line. Good doctors as well.

Prompt service and good professionalism. Dr. was nice. Helpful.

Everyone was helpful and kind. I was in and out in about an hour. I have been here before and will go again if needed.

The FNP who did my sssessment was excellent. She examined my arm and diagnosed that I had a mild infection. She gave me an Rx for an antibiotic and to see PCP the next day. He confirmed Her findings and treatment.

Every one was nice

Everything was perfect... All the staff was attentive and professional

Quick and easy with caring staff.

I was in a world of hurt. ..I was a walk in and you all were so caring, so attentive. I travel through Ventura a lot. IT is such a relief to know if I ever need an urgent care in Ventura I know EXACTLY where to go!! THANK YOU!!

My wait time was quick. The staff was nice and friendly. My arm, which I was very concerned about, was handled and I have healed completly. Thank you!!

Everything was prompt, very professional. What was amazing, that they called me the next day to confirm the diagnosis. Highly recommend!

Fast service. Correct diagnosis. Thanks!

My visit went smoothly ! Everyone involved was fairly competent.

Everyone was pleasant and I was in and out in a reasonable amount of time, thanks

I went in with a severe migraine, and luckily there wasn't anyone waiting to be seen. So I was taken back right away, and put in a dark room where I could lie down until the nurse arrived. I've always had a pleasant experience when going to Ventura Urgent Care. I was given an injection for the pain and nausea. Then told I needed to wait about 10 minutes to make sure I don't have any adverse effects to the medication. I ended up staying about 20-30 mins, because the medication was making me extremely drowsy. Once my ride came I left feeling better, and went straight home and into bed where I slept pretty much the rest of the day. Thank you again Ventura Urgent Care for easing my pain, so I could finally sleep.

Very pleased with the front desk and doctor and back office staff was awesome. This was my second visit in one year they take very good care of my needs.

The wait time given to me was spot on, the staff was friendly and a the doctor seemed like he really cared when he talked to me. Overall it was a very good experience, I will come back to this urgent care in the future should the need arise.

I have nothing but great service from all the staff. They get me in with little waiting time and have me back out the door with everything I need to feel 100% again.

Very good experience, helpful and kind! Would go back~ thank you!

Very short wait. Staff is very friendly & the doctor listened well & spent a good amount of time with me. Overall great experience.

Thank you! Saved me!

Very good experience. Would go back, thank you!!

The gals at the front desk were awesome and the RN on was one of the best I've ever seen! Thank you!

No wait Friendly staff Good doctor

Everyone was so professional and caring. The first time I went to your office for a blatter infection I received a call to see how I was doing, I was impressed Thank you!!

You guys treated me well, even when the injury wasn't that serious. Thanks a lot! Keep doing what you do.

I returned to my Dr 3 days later where they sent me for chest x rays and confirmed pneumonia

Great staff! I was in a lot of pain from a bicycle accident, and I was treated quickly and even had me laughing. Your staff is great, thanks!

Last visit was a bit long, but do understand how busy you guys get.... I do enjoy the staff and doctor.

I had a good experience at your clinic yesterday. Thankfully there were no people ahead of me and I was able to get in promptly. Thank you again!

Was in and out in 1 hour for sinus infection and pain in stomache . Was told to go to emergency room for pain in stomache , but the dr never gave me any medicine for my sinus infection ! Which is why I went in in the first place

Great employees very professional and helpful.

This was my first time at Ventura urgent care. Everyone was very professional and courteous and I felt well looked after even though I was only there for a sinus infection. To make things better i only had about a 20 minute wait. Thank you

I loved the staff, friendly! I didn't care for the doctor. She did not read the notes taken by the technician (she was wonderful) before entering the room and really didn't offer any relief information. My $50 was a huge waste of my money that I work hard for! A huge waste of my time! If I did refer someone to you I would be sure to make tell them to ask for a different doctor. Not the Female Dr in her mid 30's.

Very efficient very professional

Everything and everyone was grest.

Love your clinic everybody is friendly and caring thank you

Quick and efficient. ..solved my problem

Location

5725 Ralston St #101, Ventura, CA 93003