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Patient Reviews

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Good job in eye exam, love the eye doctor and the young girl take care in glasses section,

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Always a pleasant experience. The moment I walk in, check in, have my exam and to ordering Glasses or Contacts.

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Dr. T. did a very thorough eye test, and then explained very clearly why my vision is no longer 20-20. I wish my previous optometrist had been so thorough and so forthcoming. I will continue to patronize your business.

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As always, the staff and Dr. Yamada are nice, friendly, helpful and professional ..

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The staff was courteous and helpful once I have arrived for my appointment. Dr. Chen was great and was very professional. She patiently answered all my questions and explained everything well. I will definitely come back and recommend her to friends and family.

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Dr. Yamada was very fast and efficient. He answered my questions very quickly. Also, the sales manager on the floor was extremely nice and pleasant. Overall, great practice! Highly recommend and will to my family members.

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Great staff and doc!

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The staff are friendly and helpful. Also, the surroundings are very pleasant.

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Dr Ramada is excellent

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Keep up the good work!

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Was very efficient and friendly staff

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Anita has always been great in dealing with patients. She is always there to assist you in every way. SHe has a way to make an individual feel important.

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Dr Yamada was excellent. Anita is always expert in her work and very customer focused. Been a customer as parent and self for past 15 years. Tops!

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As always, the staff was courteous and friendly. They knew me by name and we're very attentive. I was taken to the doctors office at the time promised for my appointment. I was also thanked for choosing Westlake Vision as I left. Entire experience was easy and actually enjoyable !

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People are really nice and they always get your a better deal with contacts. Dr. Chen and Dr. Yamamoto are really good checking if my eyes are healthy.

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It was really exciting and everyone there is nice.

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Everyone is great at Westlake Vision but Anita always gives us exceptional service. She always goes above and beyond in helping me and my whole family. She's awesome!!!

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The doctor was very thorough and educational, the lady at the desk rushed me for the paper work butt hen she added that they were behind, it didn't make sense but over all it was a excellent experience

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Dr. Yamada and his staff are top notch. A very special acknowledgement to Anita! Terrific! I am truly thankful for the care and level of professionalism.

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Service is given with care.

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Everyone are super friendly and I got all the information I needed.

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Everyone was very professional in performing the duties they were assigned for the care I needed. I'll be back soon 🤓

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All girl are very helpful. Make Service quick and easy already been there 3 years . Will continue go Thanks!!

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The service was wonderful and I can't wait until I receive my new glasses.

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Dr Yamaha is great. Front desk needs to check messages before 11:30am!

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great experience with doctor and worker

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everybodys great, very accomodating

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Everyone was very welcoming and helpful during my visit.

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Competent and friendly staff!

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Very warm customer service! Dr. Yamada is very easy to speak to; he makes time to listen to my concerns and answers all of ky questions. Anita is also an excellent employee. She is friendly to all the customers and greets all immediately. I would recommend this business to my family and friends.

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I love coming to your office. Everyone is friendly and attentive and knowlegeable. The doctors take a lot of time with their patients. Recommend your office very highly.

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It was the easiest eye exam I've ever had. Great experience!

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Anita Silva was very helpful and friendly.

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The staff are awesome!

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great service and friendly staff!

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I loved the service. The doctor that was there instead of my regular optometrist was super sweet. And Karen! She made it pretty fun picking out a new pair of glasses. I just wish I was asked about the Optix picture. I have heard from other people who go there, that they are usually asked if they want to take the optix picture. I was instead charged for it before even knowing they would charge me for that service.

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Awesome service, thank you Mary nd cyreen

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We've been here before and this years exam was fast. It is the first time we are done less than an hour. Normally we have to wait for a while.

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Very professional!

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Good customer service

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Dr. Chen is great! I love how she goes into great detail about what she's doing and why she's doing it during your eye exam. It's good to be informed!

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I've been going to your office since around 2010 and every time I go in I have awesome service and great medical recommendations... Your office has a huge amount of frames to select, and very knowledgeable and patient ladies to help me.... So, every year I purchase new frames... That is why I will keep going to your office as long as I can.... Keep up the great work!!!

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My family has been coming here for years and I always have a positive experience. I have a very nice visit with Dr. Feng. She answered all of my questions and had such a nice, relaxed personality. As per usual, the ladies in the front were so friendly and helpful when it came to picking new glasses. Mary is so fun and honest--she helped me pick the best glasses for my face without pushing me to pick the most expensive pair.

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Refer to family and friends

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Share information about WESTLAKE Vision Center and their excellent service

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Dr. Yamada is the best Optometrist

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Excellent

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The Dr and staff were great and very helpful. We had eyeglasses made and can't wait to pick them up.

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She was very patience and describe each step of the exam. She is very friendly with customer service in mind.

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As usual, Nita, was fabulous!

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Dr. Chen was very nice. Nicole Pabilona was super great. She took time to really help me and my husband.

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I've been coming here for many years, even for the last 3 years that I moved to Pleasant Hill, I see Dr Chan, she is great, my son is 7 years old and she makes him feel very comfortable

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My first visit to Westlake Vision Center Optometry was very pleasant. Dr. Yamada was wonderful, very nice and, of course, an expert in his field. Attributes that are critical for someone to entrust one's vision care. The staff was great too. I highly recommend Westlake Vision Care Optometry. Thank you!

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Very helpful staff that really explains you the process of all the procedures.

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Always a pleasure to have my eyes examined at your place

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Dr. Yamada is very nice and patient and take time to check my son eyes , I am very satisfied with him, and also the staff is very patient and very friendly to help to chose the frame for eyeglass until he get one so we really appreciate it, I will recommend to my friend for west lake vision center.

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Efficient process, staff was friendly and helpful, and Dr. Rosanna Chen provided an excellent level of service throughout the eye exam; she explained each procedure thoroughly and was warm and personable.

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The doctor was so nice and thorough!! Nicole did a wonderful job helping me select my new frames, and was really helpful guiding me through the insurance coverage, all that with a smile and great, positive, attitude!

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My visit was quick, easy, professional and highlighted by a staff of warm welcoming people. This especially impresses me. They care about me as a customer and it shows!

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* Reviews have been sourced and collected through a mix of verified Doctible patients and other publicly available directories.