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Patient Reviews

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Great Service friendly Staff!

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Excellent service, very friendly, efficient and affordable!

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U ALL are the BEST!! DRs., Assistants & Office!!! Thank You!!

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Dr. Jarrell was great. Answered all my questions and provided clear and understandable options

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So far the experience was wonderful. Friendly people caring doctor.

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Exam and visit was very thorough.

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Staff and doctor's were very helpful and pleasent.

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You were able to make me comfortable during the eye testing.

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Love Dr. Carlyle! Feel my exam is so thorough! Too much turnover at front desk!

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My experience at Orbit was great!!

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Orbit eyecare always has the most curtious and welcoming staff!

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My visit was quick. And everyone was very friendly

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Wonderful staff and doctor!!

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Everyone was very nice and helpful and I felt Dr. Carlile was very thorough and answered my concerns

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Environment was peaceful and welcoming Dr assistance was thorough and fun but focused Dr was absolutely great and he loved his job VERY PLEASED with visit thank you

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Excellent personal attention. Wasn't rushed through at all.

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I enjoy going see the eye doctor.

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Always good care. Thank you

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Amazing service and Dr. Sean Carlile does great work and I recommend anyone. They even have toys for my kiddos to play with in the mean time!

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Great service. Comfortable atmosphere.

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You guys are always so friendly and quick to get your patient back on time. Love coming here

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Staff is helpful, friendly and professional. No waiting to see Dr. Jarrell. They only complaint I have is not being able to talk to a person when I call; I don't like talking to machines.

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Friendly staff and out standing service

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Great staff.. enjoyed my visit..

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Professional service Very thorough exam!

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service was good once seen, took a long time in the room before the doctor came about 40 mins. I could have waited in the lobby instead but the people were friendly.

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One of the best eye care places in albuquerque.You get a complete eye care ,not like those cur rate eye places,you get what you pay for,pay cheap that's what you get cheap service.

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Fitting follow up on my contacts

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The visit was very good. Friendly staff. On time for appointment.

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The doctors examined was excellent.

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The location is good, the staff are good, but the exam rooms are quite dusty.

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Fast, Promptly & Informative.

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Love the Dr. And love technology office staff.

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Great service!

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Dr. Carlile and the staff at Orbit Eyecare were competent and professional. I have already recommended them to a family member.

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The staff was friendly and the Dr understood my needs. He clearly explained my options and provided me with the pros and cons of each, which helped me decide to start using contact lens rather than glasses, as these would better meet my needs.

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All the staff were professional and kind. I felt that the exam was done by a trusted doctor and Iā€™m very happy with my experience.

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Fast and friendly service.

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Everything went great

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Great customer service!

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Eye exam

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The staff is always polite and very efficient!

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Awesome staff and doctor

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I have been to Orbit a few times and every time it is the most easy thing. Staff and Dr. Carlisle are always easy going and really explain what is going on. Couldn't ask for a better experience. My confidence is very high when going to Orbit.

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Hours were accommodating and staff was very friendly and on point.

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Everyone was pleasant, competent and efficient. My appointment was 45 minutes total from the moment I walked in the door and then out. Great service!

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I love Dr Carlisle. He is very attentive and has caught medical conditions during my examines.

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Thank you.

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Efficient front office staff. Very good assistance in choosing my glasses. Also felt comfortable with the Dr & felt the exam was through.

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Appointment was on time. All of the personnel were courteous, friendly and efficient. Dr. Jarrell is thorough, knowledgeable and pleasant.

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Very professional

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I feel I am heard when I go in on my visits to find a solution for my needs. I'm not treated like a product on a conveyor belt like my previous eye care provider.

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Great service and good experience.

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Great timely service.

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The staff did a great job. They were quick, professional and on point. Thank you!

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Great friendly servicešŸ˜

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I had a very enjoyable visit, staff friendly, provider took a lot of time with me.

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Thank you so very much for getting me seen by Dr. Jarrell in my moment of crisis and overwhelming fear. Your caring, kindness and understanding is deeply appreciated. I would recommend Dr. Jarrell and the staff, to all my family members and friends. Thanks again and my God bless.

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I had great customer service

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We love Dr Carlile! He's the best. And the staff are all excellent, so helpful. Thank you!

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They were helpful and friendly. This is my second time there, and I will use them again.

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Dr. Carlisle is very knowledgeable. He has a soothing manner and he made me feel very comfortable. The office staff is very friendly and they give great customer service. I would highly recommend Orbit for all your eye care needs.

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Very good care

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Very professional and knowledgeable doctors and office staff.

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Appreciate the late appointments on Wednesday and not making us feel rushed to browse at glasses!

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The staff were friendly and efficient!

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Dr. Carlile gives very thorough exam and you don't feel rushed. All workers very efficient and helpful.

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Excellent staff! Wonderful Doctor!

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The doctor was very thorough and conscious about letting us know exactly what he was doing and what to expect.

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stopto optout-- please do NOT text me again. If you use my personal number to wake me when i sleep days and work nights i will stop using your service and take my family to some one else.

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The staff was very attentive and helpful.

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Professional care and friendly staff. I highly recommend the services of Orbit Eye Care.

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Very good

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Attentive and capable staff supporting excellent eye care from knowledgeable doctors who care about their patients and their eye health.

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Very friendly office staff.

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Great from the time we walked in till the time we ordered our glasses for our family.

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Good experience. Friendly and helpful staff.

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Good customer service. Friendly. Patient. Good "bed side " manner. This visit proved more thorough than last.

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Dr. Carlisle was friendly and thorough. Definitely recommend Orbitz and especially Dr. Carlisle. Only critique: glasses selection somewhat limited.

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Nice staff and doctor took time to answer all of my questions.

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Thank you to the great staff and Dr. Carlile.

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Excellent customer service!

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Very friendly and professional. Dr. Carlisle was very friendly and ecplained all steps to me. I will be going Wed. to order. Glasses.

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Everyone was so helpful, the doctor was amazing..I will definitely be back for myself and recommend too others!!

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Very thorough and professional eye exam. Answered all my questions.

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everything was great

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My appointment was very timely. Service was efficient.

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Great staff, very efficient

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I will definitely continue going to this office for my eye exams. I thought everyone was very helpful.

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Fantastic, as always.

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Fast, great service and great doctor!

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Efficiency and pleasant visit

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I am impressed with the quality of care that I received...from the reception process, the comprehensive contact lens and eye/ vision exam to the knowledge of the physician. The environment is also beautiful designed and creates a pleasant and relaxing experience. I have been recommending your practice to everyone! :)

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Great experience

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Their staff is so warm and friendly. I always feel well taken care of while there. They offer text reminders as well as a friendly phone call for coming up appointments. I have always been seen on time and never feel rushed when I'm with the doctor. I highly recommend Orbit Eyecare on the westside.

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Over all everyone was very helpful and nice. Thank you.

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On scale of 1 to 10 I give you a 10

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Rrception Staff Friendly Jessica friendly and very KnowledgeBle... Dr. was friendly and had a wealth of knowledge; made me feel comfortable. Thank You!!!

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Great job very helpful

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Staff was awesome!

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Great Optomitrist and friendly service!

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The service was awesome

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I was pleased with the overall visit.

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I liked the doctor very much. The eye glass part, not so much.

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Dr. Carlile was wonderful, and his staff was very nice and were great at explaining everything!

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Contact clinician was extremely patient!! Dr. Carlisle never makes me feel like he is rushed although I'm sure the schedule can be very tight at times.

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Thank you for taking your time at the end of a long day to patiently help my daughter with her first contacts. She's already putting in and taking out like a pro!

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Friendly staff and great doctors.

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Dr Carsile is the best front office customer service are all awesome... just your glasses are too expensive with out insurancešŸ˜¢

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Dr Sean Carlisle is so nice, caring, and understanding. The staff took me back before my appointment time and I was out in less than 15 minutes with my problem fixed and was even able to order new contacts. Such a great office- I've never had continuum of care with an eye doctor, but I continue to return because of the knowledge and service this office provides.

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Dr. Jarrel did an excellent job. Staff was professional and highly competent.

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Dr. Carlile and staff were professional and very helpful.

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From the staff to the Doctor everything is great! I'm always in and out, always smile when I'm in there, and my glasses/contacts show up very quickly! Also, the prices compared to big corporate stores are AMAZING! Highly Recommended!

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Everyone was pleasant and helpful.

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The receptionists were very friendly and informative and made me feel welcomed.

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Friendly service

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Great staff and great attentiveness. Truly happy with each visit.

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Vey professional staff.

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Meeting/greeted timely by front desk reflects well as a professional establishment. Optometrist (Carlisle) was through, not rushed, & professional. Highly recommend this Office !!!

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This was my very first time having an eye exam, and my experience was very good. The staff was very friendly and professional, and made feel very secure throughout the full eye examination. Thank you; Anthony Gutierrez

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Quick and efficient!

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When I had blood vessels explode in my eye in the middle of the night on a weekend, you got me in right away that day and were very professional and accommodating. Thank you so much!

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I liked this doctor better than the one I usually see. He seemed more engaged. Sahnta

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The personnel were friendly and helpful, and Dr. Carlisle is nice. It would be nice to have a few minutes to talk to him about any prescriptions he gives and how important or otherwise they may be.

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Very pleasant staff, helpful and engaging

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Everyone was really friendly and patient. Dr.Carlile was thorough patient and informative about my questions. Would highly recommend !

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The receptionist the eye doctor all around was an excellent and very professional personnel

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The doctor took plenty of time to listen and performed a thorough exam. Never disappointed with them.

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My experience with Dr Carlile was wonderful. He helped me understand and treat my eyes and eye issues in a way that are truly transformative to my daily life. Thank you.

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Timely appt. Dr's professionalism, not trying to up sell me on glasses before absolutely necessary...

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Glad to have been well taken care of at the Alameda office

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Very nice and professional

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* Reviews have been sourced and collected through a mix of verified Doctible patients and other publicly available directories.