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Patient Reviews

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After having been an MSD patient for several years and then driving away (!) most of the team I was accustomed to via retirement and relocation, this was my first experience with both the hygienist (Lisa? hope that's correct, I wasn't listening closely, just wondering how she would compare to Theresa, my past usual) and Dr. Rognlien. I was more than pleased that my MSD experience remains a pleasant one. The transition feels seamless. I'm sorry to see familiar faces leave, but am more than happy with the new ones. NOTE: you might want to change the script on Dr. Rognlien's web page; it doesn't match his video, which names 3 kids, while the script still lists just two.

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I was very pleased with the continued good treatment by Carol, and I'm delighted to meet Dr. Carlson.

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Exam and cleaning were well done. Dentist and Hygienist were very Professional and Friendly.

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We feel very comfortable in your facility. Everyone is so friendly....you always make it a nice experience.

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The hygienist was excellent in every way, as was the dentist. However, you should call and let me know when the dentist I had the appt. with won't be in the office. Thank you.

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My 4yr old daughter, Kira, had her first dental appt on Monday Nov 6, 2017. Marlo was beyond professional and demonstrated excellent skills working with my toddler. She created a fun and comfortable environment for Kira, and took any potential "scares" completely out of the picture. Thank you Marlo for making her first experience a great one! She really set the tone for positive future appointments. Respectfully, Mrs. KΓ€ryn Broeckert

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I did not like being told that I would have to pay cash in order to be seen. I have been a patient for over 10 years and have kept my account current. Dr. Derek and Allie were great.

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Very happy with my visit.

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I found all the staff friendly and knowledgeable, appreciated the time the dentist spent answering our questions. Beautiful clinic!

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Dr. Carlson was very friendly and professional. I miss Dr. Travis, my long-time dentist, so Dr. Carlson has big shoes to fill. So far so good! πŸ‘πŸ˜„

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Thank you as always Dr. VanGorden. You made my least favorite thing bearable as always.

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Marlo is super! Very nice, careful, thorough, thoughtful, and cheerful. Dr. VanGorden's concern for health beyond just the teeth is much appreciated.

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I again appreciate your staff and wonderful service provided to me !

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My 6 yr old daughter was up all night with a terrible tooth ache. I spoke with Amber in the morning and she got us an appt at 1030. A cancellation at 9 popped up and she called back to see if we could come in then (She clearly sensed my urgency during our 1st phone call). Ellyn and Dr. Derek figured out the problem and squeezed her in for treatment that morning so we wouldn't have another sleepless night. That was much appreciated!

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I was very pleased with Carol 's cleaning of my teeth. Thank her for all the time she spent explaining what was up with problems.

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I was very pleased with Carol 's cleaning of my teeth. Thank her for all the time she spent explaining what was up with problems.

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Lisa got my teeth very clean, removing some unsightly and new stains. Thanks!! Dr. Carlson seems quite nice. I am sure sorry that Dr. Travis left. He was my dentist for many years and I will miss him,

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Visit went very well. Started on time. Hygienist was very informative. Dentist was professional and helpful.

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It was a good experience - everyone was very professional and I felt comfortable being there!

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Very good

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Another positive experience at Menomonie Street Dental. Everyone, as usual was very nice, professional, courteous, and competent.

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I was meeting for the first time with a new hygienist and dentist. I was a bit apprehensive because of the changes, however both Laura and Dr Pepper were very warm, pleasant and professional. I felt at ease and all went really well. Great staff!

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My hygienist was pleasant and considerate of my sensitive teeth. Dr Derek fully explained my dental needs.

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Thanks, Dr. Huiras, for the outstanding care -- hope to be with you for many years!

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Dental hygienist was super great! Very helpful with my dental anxiety!

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This was our first visit. We felt extremely at home. My daughters have previously been going to a dentist that they've seen a number of times. They have never wanted to be in the room by themselves. This time we all went back but the appointments were at the same time. No one was worried about being in the room by themselves (as mom went between rooms). We are very pleased with how the first appointment went and look forward to coming back.

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My visit was brief, but the facility and the care I received was wonderful! Everyone was kind and professional. Thank you for a great experience!

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great experience today.

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Carol was awesome as usual. Before Carol, I dreaded going to the dentist but now I look forward to it. She is professional, thorough, friendly and kind. I would recommend her to anyone.

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Dr.carlson was wonderful. Very caring . Thank you

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All personnel are very professional. I was told about everything that was going to be done for my dental needs. It was a very comfortable experience.

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All personnel are very professional. I was told about everything that was going to be done for my dental needs. It was a very comfortable experience.

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The staff in general is very friendly, but the "medical" staff are very warm hearted and make the dental experience more relaxing, especially to patients that have some anxiety of dentist work.

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The staff in general is very friendly, but the "medical" staff are very warm hearted and make the dental experience more relaxing, especially to patients that have some anxiety of dentist work.

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The staff in general is very friendly, but the "medical" staff are very warm hearted and make the dental experience more relaxing, especially to patients that have some anxiety of dentist work.

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Exceptional dental hygienists and Dr. Carlson is excellent-friendly and very professional.

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Both Carol and Dr. Derek were great. Your facility is always so accommodating. I very much appreciate your core values. The only teeny tiny "complaint" I have is that since the cleaning my gums lower right back are very sore at the moment, but I suspect they will improve in a couple of days.

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dr jim and Shirley went above and behind (and stayed late) to take care of my tooth pain. I have complete confidence in them.

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Appreciate getting in so quickly for a bothersome issue. The smoothing off of the tooth seems to have done the trick. Glad nothing happening x-ray wise. Thanks again! I always recommend MSD to my family and friends. Also impressed that new female dentist from Marquette has an article in Chippewa Valley Family. Right On! Barbara

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Every one was great, could not ask for any more.

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Good experience, appreciate staff being on time and having a quick appointment.

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Good experience, appreciate staff being on time and having a quick appointment.

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Always a good experience!

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Every one was so nice to me and answered any questions I had. I was impressed as to how cheerful and knowledgeble everyone was.

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scheduling of emergency was very prompt and elimination of pain was likewise as good. Correctiion of the emergency is subject to Dr. Van Gordan's availability and ability to replace or restore front bridge cost effectively.

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Friendly staff

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Love, love, love Teresa Byrnes and Dr.Derek is awesome too. So darn handsome. Ha ha. I truly trust MSD to care for my teeth. All staff are kind and helpful. What else can I say?

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I have been going to Roz Govin to have my teeth cleaned for a long long time. And Dr VanGordon as well. They are the reason I come to Menomonie Street Dental.

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My dental hygienist does a wonderful job! She is gentle but thorough in cleaning my teeth. She gives me excellent personal instructions, advice on what to do to keep my mouth healthy. Actually it seems like I just had a visit with a friend 😊

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Michelle was very thorough going through my x-rays and explaining everything she was looking for. She is also very easy to talk to and I believe she did a great job cleaning my teeth.

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Great staff and no wait time -

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It was great as always. I needed some things, they made sure I received them before I left. We are moving out of State & we wish we could take you all with us. Keep doing great work, love coming there, you all will be missed. We will never find a place like Menomonie Street Dental!

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Dr. Friedeck was wonderful! He did everything to help me relax during my root canal. He even called me that evening to see how I was doing. That means so much when a doctor will go to that length for their patient. Thank you Dr. Friedeck!

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I was so happy I trusted my co-workers referral and made an appointment. You were able to fix my issue and I had zero side effects from the procedure. Since I am so happy with my treatment I have an appointment to continue my care with your team. Thank you

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I was very pleased with my experience so far. Even though it took extra numbing for my filling to be done, Dr. Derek and Ellyn made sure that I would be comfortable before starting their work. Greatly appreciated and actually looking forward to getting the rest of my dental work done because I know I'm in good hands

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I was very pleased with my experience so far. Even though it took extra numbing for my filling to be done, Dr. Derek and Ellyn made sure that I would be comfortable before starting their work. Greatly appreciated and actually looking forward to getting the rest of my dental work done because I know I'm in good hands

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Worked me in without an appointment for a check on my crown. Leaving town for an extended period, very grateful. Dr and staff very friendly and professional - Thanks

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I really enjoyed my experience with Menomonie St. Dental. the Staff was always smiling and made you feel at ease. From the recpetion to all of the workers. Oh and Dr. Carleson was awsome also. This Dental is a model in customer service and should be very proud of the entire staff. tonyb

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Mary is the best!

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I always feel very comfortable at MSD. Going to the dentist was always very nerve racking for me. All staff are MSD are so great!

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Caring. Professional staff. Thanks

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Great!! Implants are holding much steadier now. No debris getting under so far. Thanks so much.

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Went just as expected. There isn't much else to say.

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Great experience with Dr. Derek. First time meeting him. He went above and beyond the call of duty. Lol. As did Allie and Ellen πŸ˜„

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Dr. Van Gorden is a terrific dentist!!!

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Lisa was very friendly and after measuring my gums helped me understand where I was missing in my brushing . Very nice employee

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Awesome as usual.

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Very pleasant staff and very kind to someone who hasn't visited the dentist in years. I'm very pleased

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Great experience. Had one of the best hygienist....I will be less terrified on my next visit knowing I'm in good hands!

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Mary is the best. Professional and very personable.

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Excellent job Michelle, Dr. Shook and staff!

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The staff at Menomonie Street Dental are always very professional and efficient. I'm very pleased with their services.

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Carol was wonderful as our hygienist. All of our cleanings were thorough and complete. Dr. Shook answered all of our questions, too. We will miss him and how he made us feel at home as patients. We never feel like he rushes through exams.

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Carol and Dr. Travis made Riley very comfortable for her tooth extraction. It was so nice that they were able to do it right after her cleaning so she didn't have to come in for another appt! Thank you!! Dr. Travis is great and Carol is always so nice and comforting!

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I felt everyone was very pleasant. I was scared to come back to a dentist after not going for many years and this was the best new patient experience I've had.

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I felt everyone was very pleasant. I was scared to come back to a dentist after not going for many years and this was the best new patient experience I've had.

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You were great, I had a chipped tooth and was leaving that night for vacation. I couldn't find anyone in Chippewa that would help we. My wife called your office and you made time for me. You have earned my business. Thanks for everything.

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My son was hesitant to see a different dentist at MSD. He had even asked if we could just get his tooth checked out, but have any work scheduled for when Dr Freideck returned. Once there and "in the chair" he was comfortable enough to let Dr Travis go ahead and fix the tooth for him. Job well done! We are always so pleased with our visits to MSD!

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Raquel is GREAT! I previously had worked with Stacy and since she left Raquel has been super to me. I hadn't been to the dentist is approx. 7 years? and Stacy did 4 quad cleanings to get me back into shape and when she left I was leery about seeing someone else but Raquel has gone above and beyond to make me feel comfortable.

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great service friendly staff

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This was my first visit to your dental office after recently relocating back to Wisconsin. Everyone was extremely friendly and professional. Thank you

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Thank you for an excellent job with my kids today. They were a bit resistant about trying a new dentist, but they were very happy about their experience when we left.

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Awesome dental office. Made me feel like part of their family. Great work also!! Will continue in the future for dental needs.

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Top-notch service with joyful people!

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roz was awesome as usual.

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Great job from everyone.

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As always, my visit was efficient and organized. The personnel were cheerful, courteous, knowledgeable, and attentive. Dr. Travis, Chelsea, and Carol made my appointment comfortable. Thank you.

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I had excellent dental care, the staff were very friendly and was very comfortable while I was getting my teeth worked on.

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Skip is an amazing artist!

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The staff was pleasant and Dr. Shook helped my broken tooth problem.

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The consultation was good. Hope the plan will take care of my dental needs for years to come

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Service exceeded my expectations

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Had a great cleaning and check up with Theresa and Dr. Travis. Thank You and Happy New Year

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Dr. Shook is always the most amazing dentist. I would recommend him to anyone!

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Michelle and Dr. Van Gordon are always so pleasant and friendly. It makes going to the dentist a positive experience.

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Love your place. Staff is wonderful!!!!

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Roz is incredible and professional and very good at teaching and encouraging good dental hygiene. She's the best!

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Truly exceptional service. Thank You.!

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Dr. Friedeck and his staff are amazing, even while working short-handed, they still managed to get through my procedure promptly. I will miss their friendliness and family-like atmosphere.

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Dr. Carlson, thank you so much for taking the time Christmas Eve Eve to look at my aching teeth. You are an excellent dentist and I really appreciate your assistance. Best to you and yours this holiday and in the coming year.

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I was greeted immediately and thanked for being a new patient. The whole staff very friendly yet very professional. I'm looking forward to our new relationship.

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I appreciated the personal attention with Dr. VanGordon and his assistant , Looking forward to a possible solution to my dental problems. Arne T. Kleven

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New information to follow is always useful; possibly life saving.

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Great care and so efficient! Dr. Shook and Theresa are awesome!

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I was highly impressed with my first visit at MSD. Ashley was very personable and gentle with my cleaning. Dr Carter did a great consultation, too. I haven't had this thorough of a dental experience anywhere else.

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Like the gum cleaning that was like a massage for my gums. I cannot put on any social media as my Facebook page was hacked over the weekend. And someone actually is out there on Facebook with my photo pretending to me and FB messaging my friends. They are sending me screen shots. What next? Great appointment. I appreciate d the discount too, as I am really not making much money at all right now. Thanks again.

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Always a five star experience. Dr. Travis and staff are amazing. I highly recommend them.

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Enjoyed my visit with Dr. Derek. Very personable. Very satisfied with the care provided.

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My hygienist Michelle and dentist Dr. Shook are the BEST!!! I've been seeing these two for all my dental needs for the past 7 years. They are both great!!

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I really don't hate my visits for cleaning - Racquel (sorry if I spelled her name wrong) does a terrific job! She is very personable and tries not to cause too much pain :)

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Roz is very helpful in answering my questions.

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Dr. Carlson and Melisa are wonderful professionals. 100% recommend. I'm a 10 on the net promoter scale.

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Could not be any better the service or the staff and the best dental hygienist and dentist!!!

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I always have great service at MSD

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Dr. Skip is amazing. All went well. Thank You again.

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Wonderful experience as always. Thanks Theresa and Dr. VanGordon

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My BEST dental experience ever!!!!! All involved in my care were amazing, professional & caring. Thank You.

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Extreme tooth pain for a few days. Was able to get in the following day after I called. Dr. Carlson was very helpful in showing and telling me the options I had for treatment. If anything, there was more information than what I really needed. But, in the end it was my decision to have the tooth pulled.

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Raquel is great, gentle and friendly

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Raquel was great!!!!

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I love Dr. V! He is the best dentist I have ever known and I love his holistic approach. I was frustrated that I was not told before the panoramic x-ray that I would need to pay 100% our of pocket as I was not aware until after. This was one thing that made me left the previous dentist as it happened a few times and I could not afford it anymore.

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Michelle is the best hygienist!

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Had my teeth cleaned and she was gentle and quick. Did what she had to do and was done. Was real friendly and nice.

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Always a good experience. Very friendly staff and doctors!

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Skip & his assistant were awesome today, went very well!

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Dawn,, Dr. Shook and Michelle, the hygienist, were all, pleasant knowledgeable and efficient. Thank you

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Very pleased and satisfied with my appointments at MSD. Great Dr. and hygienist...Everyone should go to MSD!

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Dr. Van Gorden is so skilled and caring... simply an amazing dentist.

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As a new customer, I felt very welcomed by all the staff. Would recommend Menomonie Street Dental to anyone based on my first experience!

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I was very impressed how friendly everyone was! They were very helpful and patient with children which helped them to feel more relaxed and comfortable in a place which could be scary.

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Great service freindly staff that's probably why I've been a patient for over 30 years!:-)

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Michelle always does a great job cleaning my teeth.

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Excellent service and Theresa & Skip are great!

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Excellent care. Friendly doctor and assistant. I had a filling replaced. They were efficient and careful.

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All was well. I ended up with far more pain than expected after anesthetic wore off. Would have liked to be warned and maybe get a script for a painpill. I will be OK

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excellent care

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I recently had an appointment to have my teeth cleaned. The appointment went very well. I was due for an updated look at all of my teeth, via some type of scan. I didn't understand why, until both the technician and Dr. Van Gordon explained it to me. So by understanding why the scan was needed and what they can learn from it, it put my mind at ease as to the state of my gums and roots of my teeth. After that explanation I was pleased to have that done. Thank you to all of you that work at Menomonie Street Dental, my experience was wonderful.

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My hygienist, Michelle, was very professional & knowledgable. She is thorough, kind & compassionate. Enjoyed my time in the chair.

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above expectatopns

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Another good experience with my hygienist along with meeting my new dentist. MSD is the greatest! Everyone is so friendly.

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As usual, Carol Evans and Dr. Travis are the consummate pros. They know my history and my family well, and combine professional expertise with pleasant conversation. We will continue to be MSD patients for life!

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My visit was great. The nurse and Dr. Derek made me feel very comfortable. He made sure I knew everything about my procedure!

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What an experience. From the moment I walked in I was super impressed! Dr.Shook was very professional and the assistant was super good looking. She was a master at her job and made me feel very comfortable. I couldn't help but smile every time she looked at me. If you could pass along my contact info to her that would be great. I'd love to take her to Mc.Donalds and drive her around the countryside looking for deer. Keep up the good work MSD! Adam

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As always, you do a great job of doing the work and making me feel comfy. I'm happy to be a part of your clients.

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Always a nice experience! Everyone is very friendly!

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I had an great visit! Theresa did an amazing job on my teeth, as always! She is very thorough and extremely gentle. Dr. Shook is always wonderful! Thank you!

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Great job-both dentist Derrick and assistant Ellyn were awesome, friendly, and took their time to explain things to me. I was very comfortable with both of them.

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Dentist, dental assistant, and hygienist were all very friendly, professional, and competent.

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Not a lot of feedback to provide. It was just more of the quality and care I've come to appreciate over the years from MSD. I never feel nervous when I have to go to the dentist. Keep up the good work. Thanks!

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Dr. Carlson and Melissa handled my son's first experience getting a filling with great care and effectiveness! Thanks for continuing our education in dental health through answering our questions and concerns. We greatly appreciate you all!

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Friendly and thoughtful care today from all the staff.

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I had a same day crown on Thursday -- Dr. Travis and Tiffanie were amazing. Tiffanie really listened to my concerns and made sure to tell Dr. Travis.

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I'm so thankful for Dr. Friedick and Chelsea!! My daughter has some severe anxiety issues with the dentist and they did a wonderful job taking care of her and making sure she was a calm as she could be for her experience! Hats off to a job well done!

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Michelle always does a great job of cleaning and explaining the health and care of my teeth.

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So pleased with my visit! I left completely impressed. I have never had my dental health explained to me, in a way that made me feel better. It has been an eye opener! Thank you to all!

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Was very pleased with my visit today

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As usual, my MSD experience was seamless. It helps to know and respect the Docs through prior experience - but Randy Shook has taken my leash from Tom Henry without skipping a beat. I have told many folks about the professional and personable MSD way of doing things and will continue to do so.

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Very pleased with first dental procedure with Dr Carlson. Melissa did a great job too. Thank you

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Love to Dr. Shook and nurse. Jon came in for three fillings and less than an hour later was on the football field playing. Thank you for encouraging him and doing everything possible so he could still play.

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As always, Theresa and Dr. Curt were friendly and professional. This is what sets MSD apart from other offices.

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I enjoy getting my teeth cleaned. Thanks

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Being smiley, helpful, and upbeat are seen as the cornerstones of quality customer service. When staff members are smiley, helpful and upbeat customers feel comfortable because the office environment is "welcoming". This is a good thing. When I walk in to the office at Menomonie Street Dental i feel much more then just "comfortable" or "welcomed" I genuinely feel loved. It is as if an office full of positive people want nothing more then to be my best friend. It's like going to a dinner party and every guest finds your life story REALLY interesting and wants to share their's. When the staff asks "how are you?" They are really asking!! That want to know how I am mentally, emotionally and physically. I'm a bit taken aback by the grounded attention given by the staff, I want them to go away so they can shower some of that love on other people. And then there is my dentist. Good God, that man is fantastic!! I know that my teeth and jaws are important parts of my body, but he speaks about them with such passion and gravitas you'd think they were vital organs on par with brain, heart and lungs. In fact THAT IS HOW I FEEL ABOUT MY TEETH NOW!! They are not second fiddle, but an integral part of my whole body system. Having healthy teeth is just as important as having a healthy heart! Mind you, my dentist is not preachy or paternalistic, he try's hard (and succeeds) to speak to me as a humble adviser. He truly fights for my best interests and if I made a decision which he did not agree with, I believe he would not hold it over my head, but simply and kindly voice his disapproval and gently guide me back to the right path with education, encouragement and a vision of better health. I could write for hours about how great Menomonie Street Dental is...but I won't, I will end by saying to all the staff thank you so much for your genuine hearts and tireless work, you are the standard I measure all my health care providers by now.

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Thank you for making Elise's first dental experience great! Kelsey and Dr. Carlson are amazing at explaining things and making their patients feel comfortable

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I have been a patient at MSD for nearly 30 years. The dentists are fantastic, as are the hygienists. Always kind people when you walk in, also!

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Teresa is awesome. We have gotten to be friends over all the years that she has cleaned my teeth and most of my kids. Always look forward to catching up with her at my appointments.

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Appreciate the skill, love the honesty, enjoy the friendlyness

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Everyone is always so nice and helpful, making sure you are comfortable.

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Entire staff was welcoming professional and caring. Thank you

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Carol did a great job with my cleaning this morning and Angie in the office is amazing

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Dr. Derek and his assistant did a great job and took the extra time to make sure I would be the most comfortable during my filling.

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All of the staff members were warm and personable, and Dr. Friedeck fixed my chipped teeth so they looked better than before I chipped them!

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Everyone is friendly and professional. As always, this visit was a very good experience. Thank you!

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Friendly front office staff. Kind Hygenist. Explained my dental exam well.

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I was very thankful for the appointment to fix my broken tooth. Dr. Rognlien and Ellen were very helpful and explained everything.

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Excellent friendly care.

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I am always satisfied with the service I get at MSD.

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Everything was excellent as usual!

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My hygienist was wonderful! She was so nice and did such an amazing job! She was gentle and made the experience great!

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The best dental care in the area.

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I am glad that I have such great people to take care of my smile and do appreciate all you do. God bless you all.

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* Reviews have been sourced and collected through a mix of verified Doctible patients and other publicly available directories.