Patient ReviewsSort by: Most Helpful
Verified Patient Apr 06, 2020
I was pleased beyond words with not only the professionalism but the skill and expertise of service I received. During the coronavirus -19 shelter in place order I had to return to the office for completion of a procedure, I felt so looked after and was so grateful that the office was open to care for me. As someone with dental anxiety I actually look forward to my visits.
Verified Patient Mar 18, 2020
Dr Hetz is amazing! Did my double root canal quickly with no pain, explained what was happening along the way, even followed up that evening to make sure I was doing well. Would highly recommend his work!
Verified Patient Feb 18, 2020
Highly professional, caring and friendly doctor and staff. They made a stressful procedure (root canal) very tolerable. Thank you!
Verified Patient Feb 13, 2020
You conducted a painless root canal using the most current technology. You told me what you were doing and why before each step and gave me options. You provided clear information about cost before undertaking work. I left with clear instructions and a phone number to reach the endodontist if I had problems over the weekend. Your guidance on level of painkillers was perfect. I appreciate your not prescribing addictive painkillers and antibiotics that were not needed. You did everything well and greatly exceeded expectations in all areas of the process. I would strongly recommend this practice.
Verified Patient Feb 04, 2020
Friendly staff and the Dr made a relatively unpleasant experience easier by his explanations and the procedure went well!
Verified Patient Jan 14, 2020
Wonderful doctor, excellent assistant, a courtesy call from my dentist to ask if I had any discomfort and a hand written thank you card by mail from the office. I did what I was told to do and had no swelling or significant pain, so I am very pleased and grateful that my dentist can save the tooth with a new crown. I was not expecting to have a root canal and was shocked at the cost of the procedure and the special set of X-Rays to determine what needed to be done. to do. I have dental insurance but still don’t know how much my insurance will cover.
Verified Patient Jan 13, 2020
The staff was incredibly professional. They made sure I was as comfortable as I could be. Dr. Cantamessa even followed up with me that evening to make sure I was okay. Would highly recommend.
Verified Patient Jan 06, 2020
Dr. Hetz explained the root canal procedure thoroughly, and made the process completely comfortable and pain-free.
Verified Patient Dec 16, 2019
Everyone was helpful and efficient. And, of course,Dr. Ribero is amazing! Never thought I could come so close. to almost “enjoying” a root canal!!😂
Verified Patient Dec 11, 2019
Dr was excellent. He clearly explained why I needed a root canal procedure and explained what he was doing at every step.
Verified Patient Dec 10, 2019
Excellent experience! Cordial and resourceful reception staff; highly qualified technical staff, and masterful and exceptional service by Dr. Rivera. He is the absolute best in his field!
Verified Patient Nov 25, 2019
Emergency root canal late in the day. All staff very professional and personable. Dr. Ribera explained everything very well, no surprises, finished in one session as I was leaving town the next morning, clearly highly skilled and made the experience as “pleasant”’as possible. He was great!!! Highest praise and recommendation. Will absolutely go back for my next one which I hope never happens!!!!
Verified Patient Nov 25, 2019
If you're looking for an excellent endodontist, this is the place for you, Dr. Hertz is 100% good at what he does and is very efficient and informative. I am so thankful to have been referred to him by my dentist. He explained the whole process and what my experience would be afterward. Dr. Hetz called me the next day to follow up on how I was feeling. He was also hilarious! If you are nervous about having a root canal, I recommend this place. I had a great experience, and the staff is so kind and welcoming. Clare
Verified Patient Nov 01, 2019
Dr. Menhinick is great! She has excellent skill and bedside manner. The office staff was pleasant, efficient and friendly.
Verified Patient Oct 29, 2019
If one has to have a root canal performed, it's best to be having Scott do the job--I knew I was in good hands, and it went as well as that dreaded task could go. Now it's about six hours later, and it's as if it hadn't even happened.
Verified Patient Oct 28, 2019
Everyone was very professional, informative and friendly. The dental work was efficient and effective - little or no pain and always accompanied with checks on how I was feeling at that time and what they were doing and how it was progressing.
Verified Patient Oct 26, 2019
I was very pleased that Dr. Menhinick could see me right away when I was referred to her by Dr. Gary Miller . Dr. Menhinick made me feel comfortable and explained everything about the exam. She showed me the x-rays and made sure that I understood her diagnosis. I would highly recommend her to others.
Verified Patient Oct 23, 2019
Great
Verified Patient Oct 22, 2019
The entire experience is always pleasant and professional from the moment I arrive. The care is the best I’ve ever experienced and the procedure itself is never unduly unpleasant, and very manageable. Thanks to everyone in the front office, technicians, and Dr. Hetz.
Verified Patient Oct 21, 2019
Efficient; Explanation of condition and discussion of options clear and understandable; treatment performance excellent with full explanations; follow up inquiry response quick and clear
Verified Patient Oct 14, 2019
The staff was very welcoming. Chris made me feel very comfortable. Dr Ribera explained issues to me in detail. Very pleasant experience!
Verified Patient Sep 24, 2019
I was very comfortable with dr Hetz any the members of his staff. I will ask for an appointment in the near future.
Verified Patient Sep 24, 2019
A very pleasant experience in an emergency consult. I will recommande then highly.
Verified Patient Sep 19, 2019
Very pleased with Dentist. Communicates well, excellent work and provides follow-up appts to check progress and answer questions.
Verified Patient Sep 19, 2019
Christopher was very welcoming and made me feel at ease and taken care of. Dr Hetz took his time to explain everything before and after the root canal procedure. He was great! One suggestion that written instructions that are given to patients to take home be expanded to include more specifics: i.e. how long to wait before drinking something hot, how long to wait before being able to chew on the side where procedure was done, how many hours or days before stopping rinsing with salt water, is it ok to use ice on the external area if feeling pain or discomfort. Some of these instructions were given orally but it would be helpful to have them in writing to refer to when I got home.
Verified Patient Sep 16, 2019
The epitome of professional dentistry!!! Modern techniques, efficient billing and compassionate care!!!
Verified Patient Aug 26, 2019
Dentist was very good (explained things, had a great "bedside" manner). Staff were all very good---professional, helpful, etc.
Verified Patient Jul 23, 2019
I am someone with anxiety about dental procedures. Dr. Hetz and his assistant Emma, are very reassuring, professional and kind. Dr. Hetz demonstrates superior bedside manor, in that he is gentle, excellent at explaining every step he was taking, and is willing to accommodate any special needs I have. He took the time to review a large PDF of dental materials that I’m compatible with. The office staff all are very amiable, personable, helpful, and professional. Although I dislike driving into DC, the parking garage is immediately next to the office. I am very appreciative of everything Dr. Hetz and his staff have done to help care for me as a person. Many thanks!
Verified Patient Jul 15, 2019
I have been seeing Dr. Ribera for years - whenever I required a root canal. I would give him more than 5 stars. He never hurts me, he and his office are remarkably efficient and work swiftly. The practice is expensive, so prospective patients should inquire about cost (if they are cost sensitive) before procedures. I’d say Dr. Rivera’s services are really perfect, and I’m happy that I can afford Advanced Endodontic’s care!
Verified Patient Jul 11, 2019
I have had only the best experiences with your office and staff. I've had both Dr. Assadipour and Dr. Cantamessa. Both are very helpful, friendly, patient, and take the time to make your care comfortable. Highly recommend.
Verified Patient Jun 21, 2019
Dr Menhenick was skillful, informative, encouraging and kind. Root canal is never fun but she made it the best it can be.
Verified Patient Jun 11, 2019
A pain- and discomfort-free experience! Everyone from the front desk, to the treatment room, to checkout were professional, friendly, and clearly cared about my well-being. I also appreciated the step-by-step explanations as we went through my root canal. Thank you all to the doctor and staff!
Verified Patient Jun 11, 2019
I appreciated that the doctor explained every step before he performed it. He also told me what noises to expect so that I wouldn’t be alarmed and worry that the crown or the tooth broke.
Verified Patient Jun 06, 2019
The only thing I missed was a follow up call to see how I was doing
Verified Patient Jun 03, 2019
Excellence across the board. My only suggestion is that I found the website that I used to provide pre-appointment information to be confusing. Otherwise, perfect!
Verified Patient May 29, 2019
Friendly, helpful and very caring from the time you make an appt to the call you get checking to see how you are post-procedure. Dr was amazing, professional and explained every step of procedure.
Verified Patient May 24, 2019
Excellent experience beginning to end with everyone there. Thanks!
Verified Patient May 08, 2019
Thanks for getting me in on a moment’s notice for a root canal. I was In quite a bit of pain when I came to the office and left feeling much, much better. Back to 100 percent soon after that. Dr. Hetz and his team did a superb job in performing the procedure, making me feel comfortable, and explaining every step of the way.
Verified Patient May 03, 2019
Advanced Endodontic Associates were very patient & accommodating regarding the procedures I had. Everyone was very pleasant & Dr. Cantamessa was especially patient, informative, and kind. He checked on me outside of regular business hours! Thank you all!
Verified Patient Apr 29, 2019
Great job. Really appreciated all the explanation of the procedure and the technology. Zero pain after.
Verified Patient Apr 25, 2019
With the anti inflammatory regime I had to remind myself to take them every 6 hours - zero discomfort Thank you Dr Hetz
Verified Patient Apr 01, 2019
Dr. Hetz saved me from a sudden and excruciating abscess just a few days before I had to travel out of the country. Nobody likes getting a root canal, but he was amazing!: Skilled, knowledgeable, explained the process, gentle, had great bedside manner (a rarity these days) and was a joyful human being to boot. I was able to travel as planned, in peace. And my follow-up was equally thorough and pleasant - if getting a root canal can even be called that. I am one grateful patient!
Verified Patient Mar 27, 2019
Kind thoughtful professionals married to strong technology-/ great combination
Verified Patient Mar 25, 2019
Fantastic work. A HOUR and a half twice with lots of drilling but not a second of pain. I was treated as a human being with sense and feeling. This was difficult job well done.
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