Bass Lake Family Eye Care

4.9 / 5Overall Rating

436 reviews

12750 Bass Lake Rd, Maple Grove, MN 55369

+17635531811

Patient Reviews
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Thank you for listening to my needs and concerns with pleasure. Nothing was a stumbling block and my whole experience was great and appreciated.

Your entire staff is always polite, pleasant to work with, & professional. Dr. Martin explains everything in an easy to understand manner. She is always so pleasant & easy to talk to. She handled setting up my follow up laser treatment for me with NW Eye which made it so easy to just show up! Thank you for always taking such good care of me! Linda Zastawny.

Thanks for a good appointment especially with Dr. Gold---was impressed with him. Bob Labat

very friendly group of folks always willing to help you and others. there was a blind man trying to find subway, they see him all the time with his service dog. One of the folks there went outside and helped him to subway....they know their neighborhood...great place to go

Staff were efficient and friendly. I appreciated their attention to detail. Thanks for the good experience!

It is a good experience.

It was wonderful to stop by to pick up contacts for my daughter and get an instant appointment for myself due to a cancellation! I also so appreciated that the doctor was a neurologist who understood the complications of needing prisms in my prescription. And, I appreciated the help and feedback while I was selecting my new glasses. Once again, great service from the team!

Awesome experience!!

Friendly helpful staff👏. Dr. Martin was very professional and thorough, not rushed, and explained things well. Lorie is efficient and dedicated to running the office smoothly.

Efficient and friendly staff. All questions answered completely.

Really great experience all around. Very knowledgeable, helpful staff helped me get my eyes back to peak performance. THANKS

Very attentive--great help in picking out frames. Very thorough exam.

Very professional and thorough eye examination by the doctor and the entire staff!

Reception greeting is very nice. The nurse is very professional with very friendly voice. And the doctor is very sharp and have clear communication on eye related topics.

Went very well...timely and the Dr and assistant was and are always so kind. Dawn Croteau

Hands on team, Awesome experience! Still a first class Eye Care Center! Thank you to the whole team!

Always extremely professional and friendly! I’ve been a long-time patient for that reason!

Great job.....That's why we keep coming back

I appreciate how Dr. Martin always takes the time do an exam well and ask many questions to identify any issues. So many other doctors just rush through appointment. Thank you!

Everyone is very friendly and helpful.

Good experience and thanks to the BLFEC staff for making that happen.

Great appointment.

Good

I was pleasantly surprised with how well the appointment went. Doctor Martin had so much patience with me and continued to provide me different contact options to get to clearer vision. I feel my eyesight is much more crisp than before and I can even read my daughter's book with her again, which I was struggling with prior to my appointment. Thank you so much!

Very efficient staff! Nice doctor & great help with insurance! Thank you!

Dr. Martin is excellent and the other staff members are always helpful and friendly.

5 stars for great service!!!! Dr. Weeks was very thorough during my eye exam. This was very important for me because I came in after having years of eye problems and general dissatisfaction with other eye doctors in the metro area. I am glad I made the appointment to see Dr. Weeks because he determined my prescription was too strong and will fix my contact and glasses I am looking forward to working with him and his team for all my eye care needs. I will definitely recommend bass lake family eye to my friends and family.

Great helping with scheduling, I was running late and they still worked me in even though it was getting late. Still great service too!

Loved everyone’s laid back funny sense of humor! Also felt like I was in great hands!! Thank you for the wonderful experience!

Very efficient this last visit. Still a thorough exam. Good work.

The staff is all very friendly. The doctor was very willing to answer all of my questions. Would highly recommend to my friends.

Comprehensive and complete exam, and Dr. Martin listened to my concerns.

Dr. Michelle Martin takes the time to listen and ask questions, and is thorough in her exam and explanations.

Thorough... reassuring... I appreciated the insight regarding choosing new frames especially when the Dr came out and helped me understand why some frames would not be helpful for my type of vision using progressives. First visit and I would recommend so far.

The Dr was very friendly and the appt was quick!

Always great service!

Prompt, professional, quick and thorough.

All of the staff are efficient, friendly, and professional. Would never consider going elsewhere!

All my questions were answered. Everyone was smiling.

Everything!

Took the time to explain things.

I was very impressed with the staff and Dr. They were friendly and incredibly help. I give you a 10 for total customer satisfaction. I have and you would recommend Bass Lake Eye Care.

All personnel were very friendly, competent and professional.

Excellent and friendly service.

Quick diagnosis and recommended treatment worked the very next day!

Everyone is always friendly and helpful!

Staff is thorough, friendly and helpful. I enjoy coming here.

The experience is always great!!!

Very timely and friendly

Everyone is so friendly and helpful. I really like Dr. Martin is very knowledgeable and I would recommend her and Bass Lake Family Eye Care.

Always a great experience. The staff is just wonderful.

Friendly professional and quick!

Location

12750 Bass Lake Rd, Maple Grove, MN 55369