Bay Family Eye Care LLC

4.9 / 5Overall Rating

527 reviews

7310 Esquire Ct #3, Elkridge, MD 21075

(410) 796-4555

Patient Reviews
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Great way to end the day with friendly people who were on time and very knowledgeable- now if only they were less vertically challenged!

Always pleasant

It was the most in-depth eye exam I've had in several years. Everyone was very professional and knowledgeable, thank you.

Thank you

Professional and courteous service

Professional, friendly and attentive.

Everyone is so pleasant that I had a pleasant experience.

Our visit went well

Excellent work by Dr. King, as usual

I appreciate your attentiveness and promptness. I also appreciate your professionalism. Thank you.

Great visit as always!

Great job everyone

Please take me off the list for this. I am fine with service!

Excellent service and courteous staff!

Dr King is just the sweetest Dr. ever. She is also the best . She is so caring and always gets back to you. I wouldn’t go anywhere else. The staff is so friendly and makes you feel welcome and at ease.

Excellent & professional

Fabulous service. A great facility with a polite and professional staff. Dr. King is pleasant, helpful, and really has my well being in mind.

Friendly greeting upon arrival. Minimal wait time with appointment. Techs and doctor answered all my questions as well as letting me know what to expect in the future regarding my eye health.

Always friendly, timely and professional. Dr. Moc is 1st class.

Office staff is nice and professional. Dr. King is caring and thorough.

Didn't make me sit forever in waiting room

Customer service and Dr. kings attitude to patients.

Got me in n out quickly

Immediately took the patient when she entered. It was quick and helpful

The service was great. All the test were done in a professional manner and the associates friendly and courteous. The doctor explained everything thoroughly and made suggestions for continued good eye health.

Everyone was very pleasant and friendly. Everyone seemed to know their own specific job very well and explained everything they were going to do. It was a very swift process I did not have to wait very long. I did not purchase my glasses from there because the prices were very high and I live on a fixed income.

As usual, the staff that I dealt with was friendly and professional. Dr. King is also very professional and a pleasure to deal with!!

All staff are very helpful knowledgeable and kind doctors are awesome also

Excellent experience. Knowledgeable staff and convenient office location. I highly recommend.

Great experience

Great experience.

It was very efficient timewise. The process to various equipment was very efficient. Service was great!!!

Seen in a timely manner. Exam explained well and questions answered

People are always pleasant and I always feel my opinion matters and never feel rushed. I like knowing I can ask questions and not feel rushed

The personnel who treated me were quite friendly and efficient and I didn’t have to wait long.

Great service. Dr. King and her assistants are knowledgeable, courteous, and always answer all your questions. Dr. King has been my doctor for years and I will continue to see her and recommend her to anyone. She is also not hesitant to recommend you to a specialist, if needed. Can't say enough good things about her and her staff.

Very courteous and professional. Took care of the vision form for me for renewing my driver's license. Explained in detail what my visit was for and what my next appointments would be for.

Great team, friendly staff

My visit was very good considering the bad weather/roads. Staff treated me well. Thanks

Took me right away, explained in detail what was going on with me.

Listened, explored options, punctual.

Dr. Mok and the staff were friendly and helpful.

Always great. Testing done in great ways!! Dr King super

Everything we are always greated with smiles and warm welcoming

It was a great experience however I wish I had know that the insurance was considered out of network before my appointment.

Wonderful service and very efficient

All questions answered and exam completed in a timely measure.

Friendly, helpful, professional staff. Nice selection of glasses frames. Did have to wait for a while in the room for the doctor.

Dr. King thoroughly reviewed and discussed my eye health. She took time to answer all of my questions. The entire staff is always professional, courteous, and friendly.

From the first step in the office to the door closing when I left everyone was kind and helpful. I appreciate the consistent positive experience and being under in Dr. Kings care. Thank you.

Efficient, friendly, and very professional.

As always, very thorough exam

What a wonderful professional group of people. From the front door receptionist all the way to the ophthalmologist. I feel blessed to of been introduced to this medical group.

Awesome service from when I walked in to after check out

Loved dr king and Zac was very friendly and helpful. As was front desk. Haven't gotten my glasses yet (first pair!) but the office visit was exceptional. Thank you!

Everyone is so kind and that means a lot to nervous patients!! Dr King is an angel .

I am impressed with the thorough and clear explanation of treatment plan.

Dr King was very good at explaining. Zach is very personable and cordial! Front desk awesome.

When I arrived for my appointment the staff was very helpful and informative. They answered all of my questions and concerns. I was able to order my contacts and they were delivered to my house in 2 days.

Service is always friendly, professional and prompt! Being seen right away at your appointment time is so nice and very rare these days. Bay Family Eye Care always exceeds my expectations.

Everything!!!

Everyone was very friendly. I felt welcome from the moment I walked in the door. I definitely recommend Dr. King and Bay Family Eye care.

Very nice thanks

Everything

Very kind and friendly staff and doctor Very professional

Everyone is always willing to help! I never feel like I am being rushed and Dr. King is great.

Been going to Dr King since she has been at this location. Sweet, personable, sincere, cares about her patients. Have seen another Dr a couple times and she was very pleasant to work with as well. Never had any issues or concerns with any staff; always pleasant. Sometimes a bit of a wait, but to be expected at a Doctors office. :)

I received excellent care .

The doctor is great, and you can tell she really loves her job.

Very friendly ,encouraging , positive towards to patients Very good doctor n staff

it is a pleasure dealing with Dr. King's staff. They are always very pleasant and professional. I always feel so comfortable with Dr. King. She is the greatest eye doctor I have even been too!!

Staff is always helpful and pleasant. The doc is the Best

Always a great experience. Thanks!!!

Found the problem and fixed it

Very quick. I was seen almost immediately upon arrival. Dr. King is also great at explaining eye care solutions that will improve my dry eyes and the options that are available to protect my vision long term.

Good visit, very organized and thorough

Very thorough

Everyone was helpful and took their time to explain what they were doing as well as results and suggestions

It's always a good experience at Bay Family Eyecare. Staff is very polite and Dr. King is so good about explaining any thing you might ask. Would recommend the practice to anyone in need of eye care.

Very professional and easy going staff. Very knowledgeable and proficient in their field.

Great place

Great service and knowledgeable staff.

The new personnel are much better and more professional. Dr. Mok is wonderful, she took her time to explain the findings.

Timely and professional.

I always get the feeling that you really care about helping me and l am getting the best care available.

Staff are friendly and knowledgeable, appointment on time, caring doctor

Everything!

No feedback.

The appt. went seamless. As always top notch with Dr. King.

I was pleasantly greeted by the reception staff. The wait time between my arrival and seeing the doctor was minimal. The doctor really helped me understand the dual benefits of the prescribed medication.

The entire experience was better than expected. My only suggestion for opportunity to improve is to provide a larger selection of mens frames.

Dr. Tracy King is excellent, both warm and knowledgeable. Technicians should introduce themselves to patients.

Everyone was so courteous and friendly. And everyone explained what they were doing and why. I was seen on time and did not have to wait.

Great experience. Very timely and thorough. Dr. Moc spent the right amount of time with me explaining the exam and results.

I had a good experience. Doctor and staff was caring and professional. I need help with the email. I received secure email, but I do not remember an email explaining my initial registration and password. My efforts to sign up or remind or my password were unsuccessful. I need assistance with this.

Every staffs and the doctors were Very very professional. I am very pleased with this facility. 10/10

You take the time to make the patient feel welcome and fully explain the answers to any questions without making the patient feel "rushed". Have recommended to 4 other people.

Great place and great people!

Appointment on time. Very thorough exam.

I was surprised that the machines were not cleaned by the gentleman that was assisting. 1st time that happened.

Straight forward, explained procedures well, friendly.

It all went well.

Very pleasant and friendly staff. A+

EXAM WAS EXPLAINED AND RESULTS PROVIDED ME WITH THE STATIS OF MY EYES AND HEALTH .GOOD JOB .

Everyone was friendly and helpful.

Went well

Top notch service!

While it took much longer than I had expected - everyone was very friendly and the doctor was the most helpful I've ever had and was very thorough and really seemed like she wanted to take the time to answer all my questions! Great group of people.

Had a good experience. Was impressed with the eye exam.

I cannot say enough nice things about Dr. King and her staff. The environment is nice, staff is courteous and understanding, respectful, and always willing to help you feel at ease The same goes for Dr. King. She explains what she is doing and makes sure the patient understands her procedures and any instructions. I have been a patient of hers for more years than I can remember and cannot say enough good things about her practice and I will definitely continue to see her in the future and recommend her.

The experience was great. The doc explained to me the status of my eye health very efficiently

Great people, great service, very helpful

Excellent staff - friendly, professional, and efficient!

Short wait time. Office staff and doctor very pleasant and professional.

As usual, everyone was kind and professional! You all rock!!

Timely service and a thorough exam. Very pleased with Dr King and the helpful staff.

Nice place, friendly professional workers.

Outstanding

Cut the wait down from previous visit An appointment time is just that-- an appointment

Outstanding service. All staff far exceeded expectations!

Everyone was very polite. I was seen on time. Dr and assistant were very thourough

Everything was good. Seen on time, tests done by aide went great, impressed by the doctor as well. Keep up the good work!

Your staff was very attentive and the doctor was prompt and very knowledgeable, would recommend to family.

Excellent experience. I highly recommend.

Doing each equipment with ease, spacious and even the staff could move around easily.

Friendly professional service.

Very good

Appointment was on time. Dr. King answered all my questions regarding my upcoming surgery. Staff is always pleasant and professional.

We had a wonderful experience

Prompt, professional service.

Wait time was minimal, staff was courteous and professional

It was great!!

Always a pleasure. Excellent doctors and staff. Thoroughly explain everything at every visit.

As always the exam was very professional. I always feel comfortable with Dr King & Staff.

Share with whom you like. Appt flowed well, friendly and most important knowledgible.

The staff at Bay Family is always friendly and efficient. I continue to feel quite confident that I am receiving the best care possible

Wonderful, professional practice! Low wait times and great cutomer care,

WE REALLY SATISFIED WITH DR KING, NO PROBLEM AT ALL, THANK YOU, HAPPY HOLIDAYS WITH ALL OF YOU AND STAFF.

No delay or waiting during appointment. Appreciate that as we all are busy and can't waste time. Everyone was courteous and helpful.

Zack is awesome. He was polite and professional. He really made the visit smooth. Also Dr Mok was very friendly. They cared about me which I loved. I appreciate them making time for me last minute. You willl never find nicer MD and assistant.

Location

7310 Esquire Ct #3, Elkridge, MD 21075