Chehalis Dental Care

4.9 / 5Overall Rating

949 reviews

68 SW 13th St, Chehalis, WA 98532

+13607481833

Patient Reviews
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Very nice, friendly, able to work me in on as an emergency. Very patient and csring attitude

Very professional and clean environment. Enjoyed the Doc's singing/humming to the nostalgic 80's ballets playing throughout the office.

Thank you

Going to the dentist isn't the funniest thing I do. But it helps that I'm always treated like I'm among friends.

Im very nervous about going to the dentist and they know this. So from the moment i come in they do what ever it takes to settle me down. Nice atmosphere, and doesn't smell like a dentist office. Ive gone back so they are doing something right.

I felt very at ease. Very good atmosphere.

Great customer service ! Friendly and so detailed on answering questions. Will go back again

I will recommend them to anyone who has dental needs

Very professional staff and appointment was on time!

Dedicated staff with emphasis on long term oral healthcare

Great place. Friendly and competent staff. They work with your schedule. I recommend this dental clinic to anyone who needs good care.

Everyone was nice and friendly, made me feel comfortable

Oh My Gosh! The friendliest and nicest staff! Pain free dental work! Five stars for sure!

Awesome time use and precision .

My daughter tayla had a wonderful experience in this dental office. Will differently be coming back. Thank you.

Great staff on the whole period

My dental tech/Lori was great. Made me feel comfortable and listened to what I had to say. Kudos. 👍😀

Brandie always handles herself in the upmost professional manner. I feel very comfortable in the chair as she has a gentle touch for a hygienist!

They were very professional and made me feel comfortable.. Caring staff.. Thank you and See you soon

Brandy has been taking care of my teeth for about eight years and had been awesome over the years. She is delightful and always willing to discuss x-days and answer any questions.

The service was so excellent and the whole staff were so nice and helpful. It is hard to go to a new dentist and I felt so comfortable there like I had been going there for years. So thanks to all there!!

I brought my daughter who has severe anxiety of dentist among other things to this office because they do implants, started as a consult and turned into a comfortable and friendly place . It's out of my network and expensive but definitely quality work and an amazing staff.

As always nice professional service

I have had four appointments to date and have had only positive results. Everyone I have dealt with was polite and helpful. I have and will continue to recommend this dental office to people I know!

Friendly staff. I'm very satisfied with the dentists here.

I had begun the process of some much needed work on my teeth but ended up having to cancel 4 times due to different health issues. I was getting discouraged, at me, not Chehalis Dental. Then on Monday I got a call that Dr. Downing had a time slot open. It was like a miracle!! They didn't act like I was an inconvenience, instead they treated me with extreme grace and care. I have recommended Chehalis Dental care to everyone I know! If you don't have Dental Insurance they have a yearly fee for things like exams, free cleaning, free ex rays, reduced fees on all other dental needs and other added benefits that would normally keep the borderline income persons from getting care. Truly, they are worth a try!

The service was absolutely amazing, the team was so friendly and welcoming. My 2 boys were nervous at first, then felt at home. Thank you

really great service! very welcoming & treated me like an longtime patient. also really liked their service “menu” - ingenious!

All of the staff was very helpful and sweet and made it enjoyable to be there.

Had a terrific time!!! Please provide larger tubes of Free toothpaste...

Brandi was friendly and did a good job

Good

Good Cleaning, and nice and sweet Girls.

You always do everything well... and I’m so glad you are my dentist!! Thank you for talking to the Sheriffs Department- they just came to talk to me. I appreciate you!!

I love this Dentist. Not only do they get you in on time, they are friendly and very caring. I cannot say enough about this office. I highly recommend you try them if you are looking.

I was pleased with the outcome on my initial appointment.

For someone with a history of dentist anxiety, coming to Dr Downing’s office for a cleaning or procedure is such s calming experience...I feel confident in their abilities! :)

Friendly, nice people and a good relaxed atmosphere. The dental work seems first class.

Always take care of me and my teath.

The ladies are fabulous and have great patience and care for their patients. Dr Al has been making miracles happen in correcting my damaged teeth. I finally enjoy going to the dentist. Thank you one and all...

You guys always do well no complaints no problems

My entire life my biggest fear has been going to the Dentist, but I fear no more thanks to the staff at Chehalis Dental Care, their care is genuine and superb

Courteous, friendly Dr's and staff. Wait times for me have been nonexistent or very minimal which is very nice. Dental work is very professional and procedures are explained in detail.

As usual, staff are so helpful and pleasant! And Lori Lufkin is awesome!

I spent a few hours getting my teeth cleaned and fillings put in. The entire staff from receptionist, assistants, to the dentist were friendly, professional and treated me as if I were the only patient they had. Listening to the staff with other patients affirmed my decision to choose Chehalis Dental as the place that will care for my teeth from here on. Every aspect of my treatment was professional and caring. Thank you for a job well done.

Everybody was super nice (as always) and I very much appreciate the urgency with which my recent visit was treated. I had a large, rapidly growing swelling encompassing the whole right half of my face, causing me a great deal of pain and sleepless nights. Dani and the other folks at the office managed to get me a same-day referral appointment to a superb endodontic surgeon in Olympia, who treated my case with just as much caution and careful deliberation as the folks at Chehalis Dental. Special thanks to Dani and Dr. Bui. You guys rock.

Good job

Patient care was amazing! All employees were extremely friendly and helpful. I always feel comfortable.

Staff is very friendly and efficient. I like the care I was given. Brandy made sure I knew all my options for my dental health care.

Nick really loves going there and we are really happy with the care that he is getting and yesterday, we appreciated the extra time in explaining how to actually use the water pic!

Staff are very personable and take your treatment that you need seriously and ensure that all options explained, that you understand, and allow time to ask questions. Hands down best place to come.

I'm always pleased with the care I receive at Chehalis Dental Clinic. Very professional and friendly. Great atmosphere.

I had another good experience at Chehalis Dental Care as I have grown used to having. The entire staff is friendly and easy to work with.

Great job! It’s a new experience after a lot of years without dental work done to this teeth and looking forward to clean and hopefully save some.. thank you guys for make it possible for me to get these work done..

All went well think they found a way to fix my problems

Always kind and courteous, when I have an appointment. Very knowledgeable and professional.

A trip to the dentist office is not my idea of a good time. However , I caught myself actually enjoying myself ! I was greeted politely. The environment was warm and clean , good magazines and great coffee. My hygienist was through , informative and understanding. The cost of my upcoming procedure was carefully outlined and detailed. The front desk staff greeted me warmly and thanked me for my visit when I was leaving. I felt cared for. Thank you for a lovely morning at the dentist!

Friendly and professional staff. Short wait time in the lobby. They answer any questions I have clearly.

Friendly, compassionate staff, fast professional service!

Everybody was pleasant, friendly and I felt thaty care was very competent.

The Chehalis Dental staff have always been very courteous and willing to explain the purpose of the various procedures. They present themselves in a very friendly manner but yet maintain their professionalism. I'm please to be a patient at their practice.

Dr. Downing & Staff have once again restored my faith in their capabilities of working on a very frightened & traumatized patient. The work went smoothly, quickly and gently. I would highly recommend them to anyone! Thank you!

The staff here are awesome, I can't stand going to the dentist but they made it tolerable! Front desk staff is also very friendly. Thank you for a good experience.

Things went great!!

It was a highly professional and very pleasant visit I would go right back there any time if I can afford it

First visit. Staff very courteous and friendly. Hygienist Brandie very friendly and professional. Casey very helpful in explaining treatment options and scheduling. Sorry I didn't take time for the complimentary coffee. I'm sure it was very friendly too.

Brandie did a great job cleaning my teeth.

You guys are incredible! Got me in last minute for a chipped tooth repair, no charge. And you were very professional and reassuring! You’re the best!!

Did real good work professional and very considerate for me anyway so far so good is Brett feels real good so I’ll go back for my regular appointment and see it what they want to do thank you

I love how comfortable I feel in this office. Everyone is kind and welcoming and the dentistry is top notch!

My experience was 5 stars

The staff was profesional and frendly. I'm very sattisfyed eith the job, had a plesent experience.

Friendly and great service

Spectacular job in getting me in and out regarding cap falling off while enroute to Seahawks game!... Highly recommend their services!!!! Good job Angie!

Customer service was excellent very friendly very pleasant atmosphere

Very pleased with the care received so far, looking forward to getting my permanent crown! Every one in the office have been so cheerful and helpful. Thanks!

You are the best dental office in Lewis County! Your staff is caring, they are professional, and you make sure your patients needs are met. I’m so glad you are my dental provider!!

I stopped by the dentist office and told them I had a toothache. They found time for me to come in an hour later.

I will stay with this Dentist

Lori is awesome

Very fast and friendly staff

Thank you for the timely visit and very professional care best dentistry experience ever

I had a good cleaning and everything was good.

Love this office! My 11 year old has no problem going back for his visits. They are very kind and accommodating.

I enjoyed my visit. I need a lot of work they were very comprehensive polite and professional. I feel confident it will do a great job.

I am alway greeted by happy and helpful staff and it is a joy to come to the dentist!😐

The staff are kind and helpful, and very knowledgeable. They answer all your questions and do all they can to make you feel comfortable while you are there. I recommend Chehalis Dental Care.

Whole staff was very friendly, I felt comfortable with the hygienist and the Dr. the receptionist and the financial services are very professional. I feel confident that they will be very good. 5 stars!!

Very nice staff. Always welcome you and ask how your doing. My hygenist is fantastic. I have recommended them to my wife and will recommend to my friends. Thank for such great service.

Very friendly, professional attitudes. Make you feel at ease the whole time you are there. Would highly recommend going to their office

Excellent care. Very comfortable office.

I love the care I received from Chehalis Dental Care and special kudos to Angie😍

Very pleased, thank you!

I am a lousy dental patient and the staff showed great patience with me . I was greatfull for their great care.

I first started going to chehalis dental in 2015. Back then, only Dr. Downing was there, along with a few dental assistants and receptionists. Nonetheless, they still did a great job, and on that day, I paid them $165 to remove a problematic wisdom tooth I had, and they immediately set to work doing so. I was a little scared at first, because I hadn't been to a dentist in a long time, but they made me as comfortable as possible, and had my tooth out within an hour. Flash forward to 8-20-18, and I find myself in their office again with another problematic tooth. Theyve also added two more Drs. to their staff (Dr. Bui, and someone else) What sucks is they couldn't remove it at that time, due to concerns about the amount of infection. However, they were able to prescribe an antibiotic for me (cephalexin) to take to reduce the swelling. Chehalis rite aid only charged me $10 to fill it, and so hopefully, I'll be without my problematic tooth by next Tuesday.

Great got me right in. And scheduled for next Monday

All good everything I went and did Network answer questions and did what we have to I’m really good

If you spell my name right I will! 😉

It was a great visit with professional treatment. 2 thumbs up!

Dreaded appt and having teeth cleaned. The experience very pleasant. Thank you, Brandie.

Very nice visit.

all went well steel alive

Great office friendly, fun staff at the sametime very professional..

Best dental visit ever! I am very impressed with the care I was given. Issues that I thought I was having are now being taken care of! Thank you so much!

It was great visit and got to meet new dentist that has joined the team.

Friendly employees all around. Make me comfortable and listened to.

My dental asst., Dani was amazing. She was kind, gentle, and helpful with my mouthful of work that needs to be done. I'm so emotional over my teeth, and she made me feel better without being condescending. A true asset to your practice!!

Everyone was so nice thank you ! It was a very good experience 😊

The staff is friendly and caring. I would recommend seeing them. They do great work and are gentle.

We brought our mother here, who is crippled and in a care facility, and were very happy with their service. They were professional and gentle with her and able to clean and recommended the work she needed (fillings), which another dentist in our area could not do because of her condition. Thank you

Every single tooth was checked and cleaned and my gums and lips were checked. It seemed like a very thorough exam. My dental hygienist was knowledgeable and personable. All in all, a good experience!

I've been attending Chehalis Dental care for almost 2 years. Every visit included friendly, professional technicians and office staff. Procedures were explained thoroughly. I have recommended Chehalis Dental Care to several people.

Very friendly!

Always a pleasant place to visit. They know and do their job well.

Being new to the area and clinic I was very nervous about going to a new dentist. the staff was outstanding and made me feel very at ease. I would recommend them to others.

Although I don't like going to the dentist.....everyone here treats me so well and makes my visits very comfortable. My thanks to you all.

You guys are awesome!!!

You were pleasant and helpful to my needs

I hadn’t been to the dentist in 12 years and they did their best to take my pain and sensitivity into account and had my concerns and fears number 1. They did good explaining everything step by step.

I feel lucky to have such quality care.

Very nice people, always a comfortable experience.

Great place explained everything with a smile. Sending wife and kids there next after not so good experience at another local dentist..

Had a good experience. Cleaning went by fast but she did a great job which I love since I had to be at work right after that. Dental hygienist was very nice and made sure I was comfortable and understood everything.

I felt completely comfortable and taken care of.

Great care. Very friendly.

I think you are the best dentist office! Everyone is so friendly and you do wonderful work!

My experience was great from start to finish, it was an emergency appointment that was "fit in". Based on the situation i was treated immediately and the doctor and the staff remembered me and my preferences without looking through the files. There was professionalism and teamwork through the process. People dont thank the dentist team often enough but i am glad to have found them

I was so nervous going in but everyone there is so great and welcoming!! Very comfortable and quick with procedures!!

My hygienist was very throrough but still gentle. Front desk staff was helpful and nice as usual. Price was fair.

The office is beautiful. The staff is very kind and welcoming. Overall a great experience!

Change the last word of message to courteously .

i was very impressed with my visit

Yesterday I had my teeth cleaned, full X-rays & a dental exam. Brandi always does a great job with my cleaning. I am a wuss when it comes to having my teeth cleaned but she has never hurt me in all the years she has been cleaning my teeth. Dr. Downing gave me a complete exam & explained any work that I might need done. Then I sat down with their insurance specialist & she went over all of the money portion of my visit & any upcoming visits. Since we do not have dental insurance, I was very happy to find that Dr Downing’s office gives discounts to people in our circumstances. I was totally happy with my experience & with the way I was treated. I have already scheduled my follow-up appointment.

From the receptionist to the hygienist to the dentist himself, I was immediately comfortable and felt like I was in expert, caring hands. The office is very clean, pleasant, and has all the latest in modern technology. I am a highly nervous person, very reluctant to go to the dentist. But after one visit I feel that I made a great choice because they are not only very professional but also it is a relaxing atmosphere. I have found my new dental care home!

Very friendly and courteous. Latest technology. Very comfortable

Was a great experience. Very friendly knowledgeable staff with prompt quality service.

Friendly People, Clean Environment, They actually know what they are doing but if you have no insurance then it’s expensive. They work with you .

Wonderful people.

You guys are awesome.

nice to be back

Great as always! I always feel relaxed and comfortable and everyone is very helpful!

Everyone is very professional and very polite. I always feel at ease.

Great cleaning !!!

Friendly and caring staff. They make you feel at ease.

It was absolutely awesome. I only hope it was as good for them as it was for me LOL Seriously, if not for literally giving myself a heart attack with unfounded anxiety I could tell it would have been a wonderful experience, and the staff were just great for allowing my dignity to remain intact. Thanks!

I am always greeted by friendly, courteous staff and made to feel at ease. Procedures are explained clearly and options offered. They work with my schedule and budget.

Was a great experience from start to finish......will definitely come back.

Everything was great, from the Cleaning to the planning of the Next appointment. Very professional Thank you

Quick efficient cleaning. Dr Downing is so friendly it’s a comfortable experience.

I enjoy coming in and seeing everyone but every time I do you find something wrong. I can't afford to go out and get a second opinion. How can I be sure the work really needs to be done?

Two thumbs up!!!

Everyone is so nice and friendly!

Love my hygienist.

In and out in under 10.minutes both times I went friendly staff and doctor diagnosed me and set up plan for treatment with multiple options.

👍🏻

Dr. Downing is amazing!

Very friendly and professional!

Appointment was on time and went well. Staff were all courteous and friendly. A good experience as usual.

Great office wonderful staff..

Great visit. So glad they were able to fit me in later in the day to have more work done on my teeth.

Friendly atmosphere, professional approach. Nice folks

Everyone is very friendly and helpful Very good experience

Thank you for resolving my concern and answering my questions.

Staff and Dr very friendly, knowledgeable, caring and patient with me while having my tooth pulled. Thank you!

Great experience

As always, Exemplary service! Very Professional !

Awesome

Brandy is awesome! Your team rocks.

It's the people that make an organization, and the staff at Chehalis Dental Care are great.

Gentle but thorough cleaning. Good advise for follow-up care.

Excellent dental hygentist. Teeth feel amazing after cleaning.

You are the best dentist ever! Everyone in your office is wonderful, you make a dentist visit something to look forward to. You make treatments relatively painless... and I am so happy with the work you’ve done on me. I’m so glad to be one of your patients!

Friendly staff very professional.

Friendly .. very thorough

I'm 56 years old been using Dennis my whole life and I was very surprised and impressed from the beginning to the end of my Dental care they explained what they were doing and what would happen next they continually asked if I was comfortable and I was I no longer have to worry about getting numb or any pain or bad work was all done and quality from beginning to end and I highly recommend them

Friendly and knowledgeable, I highly recommend.

Quick but thorough cleaning. Friendly people!

The visit was timely and the staff, technitions and dentist were great!

Good work

Quick and painless visit, as usual.

My experience was very positive. Brandie was gentle, kind & professional. Everyone was friendly & upbeat! Thank you!

Liked the professional approach. Was surprised at the cost. Was expecting something lower. Overall well pleased.

You guys did a excellent job, all the personnel was very nice 👍🏻

Good cleaning from Lori. I think that Dr. approval may be overally cautious. It is my opinion that your practice has shifted to a more for profit business than when you first opened. Respectfully Paul Jefts

All staff was warm with welcoming, office was very well put together. I loved seeing patients walk in a the jokes, smiling and laughing filled the room. I am scared of “dentist” the them personally just getting work done and they made me feel at ease. Thank you!

A ok

I can only come on Fridays, due to work and living out of town. I am disappointed that next year you will no longer have Friday appts available. I might have to find another dentist.

Very friendly service great service very informative listened to my concerns and took a plan of action to meet my concerns and request for my dental needs

Everything....except waiting room music....needs to b livened up...and that's all I have to say about that...

Staff is amazing every time! So nice and make sure your comfortable. They make sure to go over any and all of your concerns until you are happy! Love these guys!

Very clean clinic, staff is great very attentive and curtious. Great experience

I would like to see the dentist, he had to leave the office. No exam.

Very nice caring dentist and assistants. Would recommend to anyone. Thank you.

Explained procedure thoroughly.

Everything!! I was very nervous about having my tooth extracted due to past experiences but felt very comfortable a special thanks to Brandi and Angie and Dr Downing. You definitely have a very satisfied client..Thank you!!

As always, excellent care !

My Dental Hygenist was gentle yet quick so I was in and out in a very short time. Very pleased.

All good

Very pleased with 6 mo. cleaning. Staff courteous and professional.

Exellent service. This was the first time in 6 months I had been there and they knew me when I came thru the.door. Every one is.friendly and great.

Great friendly and professional staff!

Very pleasant and helpful

Everyone was friendly. I felt that I had a good cleaning and checkup.

Great appointment got me in quickly and made repairs without issue

I will be back soon for a comprehensive exam

Very professional. Work done well and with good explanation.

As always everything front the front to the back and out the door!

Wonderfully friendly staff and clean and comfortable environment.

Explaining the whole process I was going through, and giving pretty friendly customer service.

Really great staff, excellent and professional cleaning, nice experience$!!

Would have liked the dentist to be present for his exam and possible oral cancer exam. Somewhat concerned that Dr. Downing is only working Monday thru Wednesday now.

Very courteous, friendly and professional. Unhappy that clients with insurance don't get treated the same financially as those without insurance.

Took care of my dental needs and was very accommodating in getting me into their schedule on short notice. Staff as always treated me like family and seem so happy, thank you

Great, professional environment with excellent customer service and a very quick response to an appointment request.

Nice people. Very attentive and they take the time to listen

Made me feel at ease. Told me about everything and showed me what I needed to have done. Awesome people. Would recommend them to all my family and friends. Already have.

The staff is extreamly pleasant and considerate

Great demtist office very friendly staff and doctors

I had a very nice visit, the dentist and staff were very nice

Fast friendly great service 😀

Excellent

I have some of the worst anxiety and coming to Chehalis Dental Care was the best choice ever. Dr. Downing and his crew are amazing. They are all considerate, compassionate, and caring for your needs. I highly recommend Chehalis Dental Care to anyone. The best thing ever was making me be able to smile again!!!!! Thanks a lot and see ya next appt.

My initial visit was very nice as well the staff was very informative. Look forward to returning

Everyone is so pleasant!

Love the care and service I receive every time I come in!

Awesome place for dental care

Staff was extremely helpful and understanding.

Thanks for a great check up!

Quick and painless

Always exceptional care!

I couldn't ask for better dental office!! Dr. Downing and his staff go beyond to make you feel comfortable. So if you're looking for a Great dental office with a Great staff, Chehalis Dental is the place to go!! Dale

Always friendly and you always do your best to make my visit the most comfortable.

You are very kind,thanks !!

Very friendly staff! My first visit was for an emergency extraction and everyone made me feel extremely comfortable!

I had a very positive experience. The staff was friendly, and no waiting!

This is the best dentist's office in Lewis County. They are thorough, they are gentle, and you can relax when they are working on you. I would not go anywhere else!

Very welcoming environment the whole staff was very friendly

Good cleaning. Dr. Bui is great!

Fast app and painless extraction,would recommend, ,,

Your costumer service was great you made it very relaxing which is an A+ for me thank you for making me feel at home in your office

Very friendly

Service and great attitudes

Brandi always does a professional job.

Everyone is always helpful and kind me. I get in and out quickly and everything is explained clearly.

Great people they are far and away the best dental office I have ever visited..

Very friendly, informative, and professional!

Great experience! Minimal pain and very thorough. I wish I could say I'm looking forward to my next visit but I'm not! Nothing personal but who really likes going to the dentist. Just kidding. The care I received during my last visit was great and I do look forward to my next visit because I know I am in good hands.

The staff was amazing and quick to help I felt a little nervous at first but the smiles on there faces calmed me down.....I was impressed to the fullest great place

Everyone is very patient and understanding

Great job

Very pleased with cleaning and extraction follow-up.

So quick and painless

The entire staff are so helpful and friendly.

Loved the friendly positive energy by all staff. Comfortable with neck/knee pillow and safety shades. High tech imaging showed my teeth on the big screen in front of me. All of my questions and concerns were validated and addressed.

Excellent care!

Staff addressed my concerns and went above and beyond to make me comfortable.

Awesome experience. I had not been to a dentist in 12-15 years so when I went to my first appt, for exam, xrays, and cleaning I thought my gums would be very sore for a few days after, they were not even sore the next day. Very nice office I didn't even feel like I was at a dental clinic. Very nice people and they really care about the patients comfort. I'm glad that I chose the Chehalis Dental Care team for my dental needs.

Excellent, fast, kind.

Your staff was very friendly & professional. I have extreme anxiety when it comes to dental work & your staff made me feel very comfortable.

Angie was very friendly, professional, and knowledgeable. It was a difficult job but she did well. I appreciate Chehalis Dental standing behind their guarantee on my ctown.

First visit went very well . All the ladies are genuine and make you feel very relaxed . Looking forward to next visit which is a FIRST

I appreciate the professionalism of the staff. It is a cheery place to have dental work done 😊

Very nice and caring office

Excellent care and very friendly! Love this dentist office!!

Very please with the service and the staff is excellent.

The dentist and hygienist were fabulous. Caring and careful dentistry! Would highly recommend Chehalis Dental for their really great care. Thank you.

Very professional! Felt very at ease!

Very good at their job,i plan on going back.

Very nice and professional staff

I couldn't ask for a better Dentist and Staff, always concerned how I'm doing after my visits and they always work with me regarding, my crazy work schedule.. I travel from Vancouver Washington to Chehalis because I trust them all. Thank you!!

Great cleaning in time frame that worked for me on that day.

Great dental experience. Staff is soo capable.

Location

68 SW 13th St, Chehalis, WA 98532