Cottage Grove Eye Care

4.9 / 5Overall Rating

450 reviews

427 W Cottage Grove Rd, Cottage Grove, WI 53527

+16088390980

Patient Reviews
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Excellent service and very thorough

My visit with Cottage Grove Eye Care was reassuring. Dr. Nelson is very professional and the staff friendly.

I was very pleased with my appointment. Everyone in the office was friendly and efficient. Dr. Nelson spent a lot of lot of time explaining my eyes to me and that makes it clear that he truly cares about my optic health. The only thing I would change would be for the OptoMap to be completely covered by insurance. Even though it’s not covered, it’s worth every penny to avoid having to dilate and I like seeing my eye scans.

Great group to work with! Dave is kind and knowledgeable. Staff is always friendly!!!

Very friendly, and super thorough!

Dave very comfortable and all I hoped for - primarily personable, kind, professional. I am Happy Dave is up to date on newest things. Staff all professional and lovely people . My recommendations for what would have been more effective for me are that when they first greet a new client they say Hi, my name is Heidi or Katie. I asked them each but I think it is welcoming for them to offer their name. Maybe even a name plate with first name on it for Heidi.Katie did great job and called me by name as I checked in. Impressive. For me as first timer Front door with Dave’s name Could be enhanced with either Dr. before or OD after his name. All small things. 😊Thank you. I feel I am in good hands and hearts. Jody Whelden

I like how Dr. Nelson explains things in detail. I had no idea I was developing tiny vessels on my cornea-- he said I'm not getting enough oxygen because of the length of time I wear my contacts. Just a simple suggestion of going without them whenever I can was helpful to me. I never feel like he is rushing to get done with the evaluation.

Went well and staff was professional. I did feel that the person who helped with my frame selection and subsequent payment should have excused herself when she left me to consult with others. She did that several times during the session. Just a simple "excuse me I will be right back" would have enhanced the experience. Instead , she abruptly got up and went away, leaving me to wonder what was going on. Else, the appointment was without stress.

Wonderful experience, everything was explained in detail and in a manner that I understood.

Great place, reception is great with customer service. The eye care is excellent. Contacts and glasses are a bit over priced compared to other eye places. ( about 2-3 x more)

Dr. Nelson was very thorough with my son and did a great job explaining the exam results. We also had nice help picking out eye glasses for him.

Great customer service and follow up with my new contacts.

Easy painless and very detailed oriented!

Great service. Nice people.

Love the care great staff very caring

Dr. Nelson and his staff are very professional and always make me feel I'm getting the best care possible. It's nice being greeted with a friendly smile; Not having to wait is really nice. I appreciate that they take extra effort to help with any problems, paperwork, etc. Thank you to Cottage Grove EyeCare and Dr. Nelson.

Dr Nelson is knowledgable and explains everything to you. Enjoy the clinics kindness and friendly staff.

My follow-up appointment was excellent, as usual. I love everyone at Cottage Grove Eye Care - they are all so helpful, knowledgeable and thorough.

everything was explained to me very well. This is what I was looking for and I was very pleased

Lisa and Vicki were very welcoming, friendly and provided great customer service. Dr. Nelson was extremely friendly and gave me a thorough eye exam, explaining his findings and answering all my questions. I appreciate their fine service.

The service was exceptional! Everyone was friendly and knowledgeable, I was treated like I was family. I left feeling that I had a very thorough eye exam and with the gel of your optician picked out an awesome pair of glasses. I can’t wait to get them. Also, I was able to get an appointment very quickly, the very next business day. It was a pleasure to support a small business in the community rather than a big corporation. Thank you for such great service in a homey atmosphere!

Very welcoming and attentive!

Great service as usual. Thanks for everything!!

Great experience! Thanks Kari and the rest of the staff!

I really appreciate the convenience, quick service and friendly staff!

Very thurogh. Kari was great.

Good work!

Had a great appointment. Dr. Dave and his staff do a great job of getting you in and out. I've been real happy with the results since going to Cottage Grove Eye Care.

Very thorough and keeps good notes from previous year.

Excellent care!

Dr Nelson is excellent, and so good with kids. Highly recommend.

We have been seeing Dr. David for years and it didn't matter he moved to Cottage Grove. His staff is wonderful and we appreciate all their excellent care we are provided. We would recommend the clinic to anyone looking for someone who puts his heart into his care. Thank you for all the years of care each one of you.

Friendly staff as usual. Dr. Dave is great and addressed any & all questions I had. Been going to him for many years and will continue to do so. Thank you all again.

Very friendly and great customer service.

Excellent eye care! Dr. Nelson listens carefully to all my issues and finds solutions for each. I have been seeing him for several years, and after he moved to Cottage Grove I decided to drive there even though there are other doctors much closer to where I live.

Great service

love ambiance of office, everything was warm and friendly. Dr. Nelson is easy to work with and very thorough. Highly recommend.

Really impressed with how willing you all were to work with me. Good customer service.

Fast, professional, thorough and courteous. Great follow up.

I really loved how well I was treated! The last eye doctor I went to said nothing was wrong with my eyes and never addressed my migraine issue. You all took your time in helping all my little questions and problems, and got myself my first pair of glasses. Thanks!

Thanks for seeing me so quickly, particularly on a Saturday.

Location

427 W Cottage Grove Rd, Cottage Grove, WI 53527