I was pleased with the service! I felt safe and well taken care of. Did I want to be there ? NO! But sometimes it’s notwhat u want but what u need ! Cecelia Thorner

A wonderful cleaning and check up as usual

I had a crown come off and was able to get an appointment the same day and was taken care of very professionally by the entire staff.

great visit with a good report!

Always friendly and proficient, just the aura of the office is confident, and it's demonstrated through their work performances. Truly, this team of excellence stands behind their name!

Jo is excellent.

Filled out a form before. Said excellent caring staff and efficient Dr Dan

👍🏻

Very friendly and cordial Doctor and Staff. They express a kind and caring atmosphere. Everything from start to finish was very professional. A sometimes dreaded task ends up to be a very pleasant experience.

I was attended to a lot quicker then expected, very professional and made sure to explain all of my options.

The staff is always nice and efficient.

I came in for cleaning of my teeth and all went well. I have to come back for a cavity tube drilled and gilled.

As always the care given me is outstanding! Dr Biede & Donna are caring & kind.

Dr. Hornsby and Jo are great professionals and caring people. Thanks, Mark

Donna is the best! I always feel comfortable and well taken care of in her hands. Dr B is thorough when examining my teeth and mouth. I leave the office feeling confident in my dental health.

Dr. Biede made it as comfortable and painless as possible as he prepared my molar for a crown.

Excellent, thorough hygienists.

JOB WELL DONE, CLEANIG MY TEETH & DENTURES.

It was a pleasure having Jo working on me. She was gracious and accommodating for extra equipment and my aide in the room. This was your similar practice when my Mom was the patient. Thanks and appreciation to your practice! Jan

Always well taken care of by Roger and Donna.

👍😁

Joe is the best ever. The whole staff always treated me like I'm very important to them. I've been seeing Dr. Hornsby for more than 10 years the service has always been fabulous!!!

Excellent team work between Dr. Beede and his assistant in making my filling without anesthesia a comfortable and quick process. As always Donna is an outstanding and skilled tech . Great service from all... very professional

Kindness and very caring and professional ❤️

My experience was absolutely wonderful. My dental hygienist Kia does an excellent job. And of course, Dexter Dr. Hornsby is a pro.

The office is very inviting the staff is excellent courteous friendly informative I actually enjoy going to the dentist

Great work as usual. Best dentist office in Tucson hands down.

Want really clean teeth? Just Ask for Kaya...

Very efficient professional staff.

I have been going to Dental excellence for more than 20 years. If I could give them 10 stars I would. I have never had a bad experience. Dr. Hornsby is the best dentist I’ve ever had. And Jo my hygienist is real gem!

Great service.

Love the fact that you were able to sandwich me in on a very busy pre-holiday morning. In and out in no time. Thank you.

Cathy wanted me to tell you that everyone she dealt with at her appointment, from front desk ladies to her hygienist, to Dr Biede who said hi, all were wonderful.

Donna is wonderful as always!

Great as usual

I had my teeth cleaned . The feedback was Identified and gave me a clear understanding as to what I can do in keeping my teeth healthy .

I appreciate the efficiency and professionalism of our hygienist. She did a great job. Going to have my teeth done is not my favorite pastime, but Dental Excellence is always a good experience.

Thorough cleaning and all my questions answered, as always.

My usual hygienist was out of the office; the temporary hygienist was wonderful! Well run office and practice.

Lisa is great.

As always, a wonderful experience! Happy holidays!

Excellent staff , clean facility great dental work.

Excellent as usual.

Excellent service as always. One less thing to worry about. Thank goodness for my dentist & hygienist!

on time and perfect care re: cleaning. Kaya is the BEST!!

You guys always do everything well. Really like coming there.

I always am treated so nice. I love Kayia. Thank you all for great service

Always an easy and efficient visit with Dental Excellence.

Wonderful, friendly people. Very knowledgeable and willing to share that knowledge.

I have nothing but positive comments about my experience yesterday.

Staff was very considerate and understood my situación. They walked me thru the process with my insurance. At the apt I was seen almost immediately and with thoughtfulness. I wa explained in detail my problem and referred me to the next step. Thank you for your help and consideration

Having an hour in dentist chair with local anesthesia and drilling teeth isn't fun. It went as well as can be expected with provider concerns of my well being and minimizing my discomfort.

Excellent as always. All the staff are exceptional and freindly.

The staff is wonderful always welcome you win and making you feel right at home

I always feel that you have given me excellent service and treated me warmly and respectfully. Donna is always thorough as well as Is Dr. Biede; just as he has been for nearly 25 years.

As always, Dr. Hornsby and his staff are accommodating, professional and skilled. I see him twice a year for cleaning and general checkups and he has put in 2 crowns.

We have never been disappointed with anyone or anything at Dr. Hornsby’s practice. We are loyal fans! Not a big deal but it would have been nice to have been informed of the stand in hygienist at the appointment reminding call. I was surprised but not upset nor disappointed with Shawn.

Everything

I thought the whole experience was great!

Nadia was very helpful in getting me in quickly. Dr Hornsbey fixed my crown in record time. Great visit!

Everything! Great staff, front and back office. I highly recommend you to all my friends!

It was a comfortable, sparkling white teeth experience! Thanks!

Donna is very competent and I have great confidence in her work. She also has good people skills.

Excellent service

Very good experience.

My office visit was super. Just a adjustment.

Dr. Biede and Donna were friendly, supportive and professional..as always, Appointment was on time and work was done in a timely manner. I have seen Dr. Biede for several years,and hope this fine service will continue.

Super warm & friendly staff from receptionists to hygienist Kia!!!

Everyone on staff is always friendly, helpful, and exceedingly competent. They’re willing to work with you to accommodate you in having a comfortable experience!

Always a good experience with a dedicated, professional hygienest .

Thank you for the team approach for an excellent experience. Bob & Dee Bates

Could not have been better.

My dental tech was very professional, thorough and efficient.

Very professional and pain free as always.

I am very disappointed that the office is no longer accepting the dental discount plans and no one contacted me telling me. I have 5 family members that all go to dr. Hornsby and none of them were contacted . I just renewed the plan for me and my husband last month since I was not notified of your discontinued association with them. I am sure you will have many clients that are in my same situation. I would like you to honor the plans until at least the end of the year,2019. Please give the same curtesy of a reply. Thank you. Susan Stroble

Everyone is always super nice! Which helps considering I'm terrified of the dentist.

Timely appointment and excellent care. Friendly and professional staff.

Excellent professionalism and service every time.

I enjoy the highly qualified staff and Dr. Biede. They make every visit very pleasant . I feel very confident because they have taken such good care of my teeth .

Dr. Biede gave me an embarrassing amount of time; and I was highly appreciative of such. His recommendation for subsequent care he felt I needed made sense. I just moved here from a small town back east & I was a bit shaken at the cost of crowns here, which I presume is competitive with other practitioners locally; which is significantly higher than what my last one cost.

Donna is excellent

Kaya is such a pleasant, highly skilled, hygeinist!

My hygienist was amazing!! I am a major wussy at the dentist but my girl was so gentle!!! Can’t wait for my 6 month cleaning!

Love Donna

We have patients for many years. Never a complaint!

I took my daughter in for annual dental cleaning and asked them if Dr Hornsby can check my sore gum they did work me in to have him check the gums. Thank you very much. Thank you dr Hornsby. Julia

Very pleasant staff and knowledgeable

We wrote on our home computer how happy we were on the day of our appointments.....

Excellent except Dr Hornsby wasn’t there to examine my teeth and I was disappointed since I will be changing insurance companies

Have been a patient of Dr. Hornsby for several years. Always have courteous, professional service

appointment was on time Dr. Biede and staff were friendly and professional -- as always!

Donna did a wonderful job as usual but my gums hurt now. It was nice to finally meet Dr. Biede. He gave me some great info

Please stop sending me these surveys. How about updating and allowing us to pay online instead of with a check?

Very professional, friendly staff.

As usual, an experience of excellence when visiting Dental Excellence 6/26. Th receptionists were outstanding, lending support and concern for my well being. They were efficient, polite and empathetic to my needs. My hygienist, Donna Howard was her professional self, as usual. I just adore her techniques, explanations and concern for my well being. Dr Biede, who has been my general dentist for 40 years, was thorough, fully transparent and my stellar friend. I give my experience 5/5! Jay Goldman, MD

I am very satisfied with my teeth . Thank youvery much. Ilona

The staff is always friendly and on time with appointments. Hygienist is very thorough and gentle.

Great teeth cleaning

Super clean and welcome. Everyone was super nice and understanding

I have seen my dentist and his employees for years and have always been happy, as I was this time. If there was a problem you would know. Stop sending me reviews. If something needs to be said I will say it on the spot.

Kaya is a rockstar, enough said.

Dr. Biede is a very smart man, which I appreciate, but more important, he tells me the truth. It might not always be what I want to hear, but I trust that he's telling me for my benefit and not his. Very important in a dentist!

Many Thanks. We both find, at all visits, the positive treatment by ALL the staff is consistently very Professional, Efficient, Chearfully Upbeat. They keep us Dental healthy.

It’s always a positive experience with Dr. Hornsby’s office. Jo and Dan do excellent work, and are the ultimate professionals. I’m very pleased with the service.

As usual my experience was very good. Everyone from the front desk to my hygienist who did my cleaning were wonderful I love coming here for my care. Cathy Friel

I have trusted Jo for 17 years. She is an excellent dental hygienist!

10 /10 Would definitely have them probe my mouth again.

Very pleasant staff who go out of their way to accommodate the patient. Very prompt. No waiting to be seen. The BEST part is the gentle and pain- free experience and results-producing dental care and health.

Jo is always great!

Everything was great.

Great job.

Always good!

All of you were awesome, iam referring my son to you and can you do 16 year olds ? Mr B was great wish I could have met him earlier to save ...a smile will come back as soon as I get cleared from chemo and radiation. Thank you so much you took away the pain enough to get to the surgeon. I am recommending Mr B to anyone and everyone. He is truly exceptional. Thank you MIzzo

Office is very nice The Girls are super welcoming And the Hygenist is Great😃 Cleaned my teeth and considerate And all was 👍🏻👍🏻👍🏻

It's always a great experience. Like family. Everyone has a smile and very professional. On time and a job well done.

I have had my teeth cleaned twice by Kaya at Dr. Hornsby's Dental Office and I could not be more pleased. Kaya is very thorough, works diligently and she personally cleans your teeth rather than using an ultrasonic wand. Kaya also has such a winning personality that a trip to have your teeth cleaned is actually a pleasure. She provides "customer delight" and a bright smile! Dr. Rosie Roberts

Dental Excellence is a highly experienced professional staff. After all my years I'm glad I've come under their dental care. I'd prefer no other. My teeth feel strong, look great and well maintained. Two thumbs 🆙 for a well deserved Award Winning dental office of staff and Doctors. Sincerely, Anthony Martinez

I love Donna, my hygienist. She’s thorough, friendly and sensitive in completing the cleaning to make it as pleasant as possible. And Doc Biede always takes the time to visit a bit before moving on. He makes me feel like he’s there just for me!

Patti always greets you by name and with a smile on her face. Jo is an amazing dental hygienist!

Excellent as always.

Best dental care ever.

Always nice to see Dr. Hornsby and crew. Of course it would be much nicer if it were a 5 Star restaurant rather than a Dentist’s office

Experience could have not been better. My Hygienist, Donna, is a true professional and a valuable asset to the office. As for Dr. Biede, they do not get any better.

Great experience with Jo.

Donna is always very thorough, friendly and efficient. Glad I am her client. Fran

Excellent service. Staff is wonderful, very professional, and very friendly.

Kylee is alwsys pleasant and professional She is an excellent hygenist Dr. Hornsby is a fine dentist.

I think if I can get one small bottle of water after I am done will be very nice. There are something left in my mouth after my teeth cleaned.

The staff is fantastic! Made the whole experience great!

Every time I went to dr. Hornsby"s for anything it was always Excellent ,the work performed no matter what" was the best I ever received at any dental office in my life.

I am always happy and very satisfied with the care I receive from Kia and Dr Hornsby. 😎

Very pleased with new bridge. Dr Biede and staff provide terrific service. Always accomodating, clear in advising of procedure and alternatives and don't settle for less than exemplary service. Highly recommended!

Every aspect of my visit was completed with professionalism and a smile. The entire office works to ensure patients feel welcome and comfortable. Joe, my hygienist, is on another level. She gives each tooth personalized attention. She’s the best.

Fine work, professional service.

Everything - all staff members are friendly and helpful when asked for billing information. My hygienist, Kia, does wonderful thorough work. Dr. Hornsby has been a great dentist for me over the past ten years. Thank you for your professional service.

Dr. Biede and his staff are always wonderful and treat us like family.

The visit was as usual, a pleasant, courteous and comfortable event. Being greeted by the staff was reassuring. The professionalism of the entire staff was commendable. From the initial entrance to the final visit to the desk, to reschedule and complete necessities. It is a warm, fuzzy feeling event, which removes anxiety from those who have an aversion to dental care. Kudos to Dental Excellence. Jay Goldman, MD

I have been going to Dr Biede for 40 years. Great dentist and staff is always friendly and professional. If you are looking for dental care give them a try. There is a reason I have been going to them since I was 22 years old!!!

Excellent Dr. time with patient and excellent explanation of issues and resolutions.

friendly, professional

Appointment was scheduled within 2 business days. I was seen right away and my problem was solved without having to come back. I’ve been seeing this dentist and staff for over 20 years and they are always excellent.

Dr Beide and Donna are highly trained professionals with a wonderful and positive attitude .

I needed. to visit and get a thorough cleaning prior to surgery for a knee replacement.. The congenial staff easily accommodated my needs.Jo did an excellent job., as usual. The staff truly treats you like you are family.. I can't thank them enough.

Friendly staff! Efficient service! Very helpful and informative! A winning combination!!

Dr Biede is a wonderful dentist and his hygienist Donna is also terrific!

My hygienist, Jo, is professional and friendly and always a delight to work with. I felt welcomed at the office and the Dental Excellence staff always goes the extra mile for their patients!

Everyone is so pleasant and helpful.

I just like how the DENTAL EXCELLENCE team keeps me smiling and wanting to 😃!

Love your Extremely friendly staff, Patty & Aris!! Also, Jo is not only extremely friendly as well but a proficient & reliable dental hygienist to whom I & my whole family come to see & have seen for decades!! Always a pleasure to go to this dentist office because of them!! :)

Always great service with Dr. Biede and Donna. The front office gals are super friendly.

Always a wonderful experience.

Donna did her usual great job.

As always, excellent and efficient service. All with happy faces.

This was my first visit to Dr Hornsbys office. I am a retired hygienist so I have been in many dental offices. It was a great experience! The staff was wonderful and Jo the hygienist did the best cleaning I think I have ever had! After taking x-rays a problem was found. Dr Hornsby gave me several options in a very caring manner. This is a top notch office! Will be going back in 6 months for sure.

Went in for cleaning, 1st visit to office & asymptomatic. Friendly greeting by receptionist & called back on time by hygienist (Kaya). Excellent cleaning.

My wife and I are very happy with the cleaning.

Dr. Hornsby's entire staff are genuinely friendly, helpful. The hygienists are great at their job and their combined years of experience working with Dr. Hornsby

I was quite early, but Donna took me in right away; and did her usual great job. I was in and out in practically no time.

Kaya is a highly competent hygienist.

Donna is always grear

Donna has always done a good job when cleaning my teeth; she is very gentle, thorough and above all very professional. Dr. Biede always checks me out and he always is satisfied with the work Donna has done.

Dr. Biede and Donna are great! Both are friendly, professional and competent. I'm glad we have them taking care of our teeth.

Good explanation of treatment plan.

Everything was on time and professional.

Kaya is an awesome hygienist! She has been taking care of me for a long time. Everyone is very friendly at the front desk and helpful. The new location is nice. I highly recommend Dr Hornsby and his staff

On time! Friendly and professional!

Dr. Roger Biede is intelligent, knowledgeable and funny. I consider him a friend as well as a good dentist. His hygienist Donna is excellent and very kind. I’m a happy client.

Excellent as usual!

My appointment was very good as was expected from past times. I was treated well by competent people. I will continue to go there.

The staff of Dental Excellent is courteous and meticulous in their appearance. Donna provides excellent dental hygiene and teaching dental care. Dr. Beade is always upbeat and competent. I would highly recommend Dental Excellent for its professional services.

Dr. Diebe and the staff at Dental Excellence are very professional, caring and responsive. Highly recommend them!

Awesome staff! Always so friendly and detailed to there work. Love Joe being seeing her and Dr. Hornsby for years.

The appointment was shorter than the time spent driving to get there. The procedure was very quick, easy and effective. Thanks.

Great dentist

My teeth are clean and I didn’t die. So, pretty good really.

I was totally impressed with my first visit with Dr. Biede. I have never been treated by a more professional and thorough dentist.

Dr. Biede and his team impressed me again! Great technical skill and communication.

Happy, with a SMILE. 😃

Always great staff and service. My whole family travels from Chandler to Tucson to visit Dr. Hornsby, Jo, Letti, Patti and crew. We’ve been coming for over 20 years and will continue to do so. Bud Clark and family.

Certainly, from the moment I entered the office, to the departure,my experiences were all positive. I found ALL the staff to be professional , courteous and making me feel, I was the focus of 100 of their attention. Dr B, having known him over 3 decades and Donna, as well, have always given me their utmost. The new staff brought to thecffice as new, were superb. A tottaly positive experience. DrJ

As always my care was excellent.

Dr. Dan Hornsby is an extremely competent dentist, and has surrounded himself with excellent technicians. I had extensive work done on 3 teeth, and he so expertly inserted the Novocain I was surprised when he was done. It was the best insertion of Novocaine I have ever experienced. He is very efficient and explains what he is doing st each step of his work. He definitely provided “customer drlight!” Dr. Rosie Roberts

sorry for the delay; we don't use social media and the ability to submit a response by note was not available on your email...thanks for texting it also. We are and have been for a long time, VERY HAPPY with our little dental family...our best always and we appreciate how you take care of us. Best, Sally and Mel

Very good visit, always professional!

Great service.

I am very pleased to join Dental Excellence for over six years. Everytime we go what ever we have to go through they are excellent,friendly and problem solver. They are highly respectfull, and exceed their profession. Glad I heard my friend advice to join them. Hiwot

Always recommend your office....even when not asked

Estoy muy agradecido y los recomiendo ampliamente. Son muy profesionales. Me hicieron excelente trabajo.

Very sensitive to needs. Very friendly. Very knowledgeable.

Jo is excellent! She is very knowledgeable and has a very pleasant demeanor. I’m always very pleased with the service. Well done!

Great customer service, very quick and the best dentist I have ever had.

I always have a wonderful experience at Dental Excellents.

Patti and Jo are awesome. Everyone in the office are friendly! I have been going to Dr. Hornsby since I moved to Tucson over 19 years ago. I am totally satisfied with my care. Letti is a super person.

I don’tknow Exactly what to say. Dr. Hornsby probably best dentist in Tucson. Jo is probably the best hygienist and Patti probably best receptionist. The entire office is simply excellent.

Dr. Biede and staff are the best!

Thanks for everything, getting me in the same day, through exam complete with x-rays, friendly and outgoing staff. Thanks again. PS the price was a nice surprise. Dennis Krueger.

Great as always

Very nice to get new filling after an abscess on wisdom tooth.