Eastside Vision Center

4.9 / 5Overall Rating

751 reviews

10952 Ben Crenshaw Dr, El Paso, TX 79935

+19155928090

Patient Reviews
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Very friendly Andy cordia staff. The dr was well to explain everything He was also very professionally

Everything was great however they gave me the wrong prescription for the glasses. My daughter is 5 and they gave her a Prescription for a woman who needed bifocals that was 85 years old. 😳I drove from the eastside to the west side to get the glasses and I wasn’t able to get them I had the wrong prescription so it was an inconvienience.

Cindy was awesome

Staff in reception area tech excellent and Dr. C was GREAT. Thank you all.

A very enjoyable appointment. Everyone, especially Dr Caballero were very nice. Received important information about my vision. Will certainly be back.

I would't go anywhere else !! I had something in my eye & Dr. Caballero & his staff made special time to meet with me & have it removed . These people are AWESOME !!!!!!!

It was a 3 hr visit for a 10 min eye exam!! Staff was friendly

Pleasant visit. Dr. Caballero is very professional. His down to earth approach placed me at ease. The staff is friendly and courteous. I am glad I was recommend there.

Too long between setting appointment & seeing doctor very inconvenient

all staff very courteous, well trained, and very professional. Dr Cabellero very detailed and compassionate, always a pleasure to see him. I have recommended him to family and praised him to my primary care Dr Zafer Haydar. Dr. Cuthbertson surgically repaired detached retinal, all went well, so far succesful repair. As info, referral required for future patient referrals. Thank you all and God bless! George Torres

I was well pleased with the staff, they were courteous and professional in conversation. The doctor was very thorough in helping me understanding my problems related to my reason for the visit.

Eartside vision center was professional, courteous, attentive, found an issue i never knew i had, and gave me a bottled water i really needed (but they didn't know that). Use this doctor!

Excellent customer service. Staff was very polite and knowledgeable. I definitely recommend facility to everyone.

You all are great very curteous n attentive to our needs i love dr caballero

Everything was good, customer service great etc. Thank you!!

Excellent service!

This is my second visit to Dr Caballero, like the first time Exellent all the way, was really nice experience, and if you go to the optical is great too, they have such a nice selection of frames asked for Armando great Exellent guy very pleased with my visit

Always enjoy going to see Dr. Caballero. The staff is always friendly as is the doctor. Everything is always explained to me and no questions asked seem to be a bother to the staff ever. The staff in the optical section are top notch and always helpful and knowledgeable. I'm glad i found thia place z keep up the good work!

All staff members have a great attitude and know how to make an elderly person feel happy. Keep up the great customer service.

Professional and fast

Between the professionalism and politeness of all the staff from the front desk checking in to all the way thru the last desk checking out and everyone between was the best experience and I would gladly recommend this office to any and everyone

Workers at Dr Caballero's office are not only nice, but also very professional and informed. Dr Caballero is a very good eye doctor and a very nice individual.

Very good

Your service was great.

Great service from staff to the doctor You guys are the best.

Dr. Caballero and staff at Eastside Vision Center were very friendly and knowledgable on what they are doing. From the front desk to eyeglasses department, would let you know what was going on and letting you the reason for doing it.. which I liked.. Thank you..

I call Dr office letting them know I was worried about what I was experiencing in my eye they immediately told me to come in they made me an appointment. As soon as I got there dr. Caballero was great and made me feel better he was very caring and maded me feel relaxed. He answered all my questions and explained to me exactly what was going on . The staff is great and inviting. If you need to see an eye doctor dr. Caballero would be the one you should choose if you want excellent service, nurses and the office staff always make you feel welcome. I would not go anywhere else.

I was treated very nice from thecsecound I walked in, the receptionist wes very nice & esplained ecery thing very well, the nurse was very efficient & professional, explained everythibg very well, Dr. Caballero was very good, explained everything very well, & very efficient

Service was very good & quick I will highly recomended to family and friends

Was treated well that's why I choose to be a paition.

Todo fue muy profesional y todo el personel fue muy Cortés. Gracias todos.

Excellent svc

My visit was very enjoyable. Dr. Caballero is so knowledgeable. He's probably one of the best doctors in town, I recommend him to everyone. I work for a home health agency and hi recommend him to all of our patients.

Awesome attention and care

Friendly people. Excellent service.

Excellent care. Doctor explained all the procedures during examination. Highly recommendes. Thanks

Dr. Caballero and his staff are the best - highly recommend his office!!!

Staff were very nice and Friendly

I had an eye ‘emergency’ ... called and got in right away. Dr Caballero and Cindy were great! Got the problem fixed...piece of metal in my eye.... and I’m doing great now. I’d tell anyone to go to Eastside Vision.

Its always a pleasure to visit your clinic everybody is very friendly and attentive to our needs i recomend u very highly

Staff was fantastic and Dr. Caballero was so great with my 7-year-old. Would recommend to any parent!

Wouldn't trust my eye care to just anyone. For me and my family, it's your place. Thank you!

Thank you very much really appreciate the people..Love their service..🙏

The service was good and all employees were very attentive. Thank You

Fantastic office! Great Dr. And staff!!

My visits have always been AWESOME. Everyone treats me Special and I feel like Family. All the Staff is so So Awesome. I want to THANK Each and every one. Good Work Very Well Done. Thank You Staff for all your Patience and Help.

Friendly atmosphere...great customer service..😎

Very friendly staff.. very professional... Awesome Dr...

Initial contact at sign in was exceptional. Brief wait time was appreciated. Elida was so personable & professional. Armando was very courteous & professional. Dr-outstanding, took time to explain, joke, & maintain professional atmosphere. —DO NOT POST—

The staff was friendly and professional in their examination. Dr. Caballero is also professional and always explaining the procedure and results. I highly recommend him to family and friends.

Customer service was excellent

The attention to details pertaining to my eye sight. The support staff was very caring and respectful.

All ways good to go see the Doctor all way in a great mod . And staff I Thank you see you next year :)

Everything went well from the time I stepped in the office went through my eye exam fast clean and very helpful personal I was impressed thank you for all of your hard work

My exam was better and that's wat I was expecting. Will continue with dr. Caballero.

Always are greeted by a smile Dr Caballero is very professional and I trust his diagnosis Mrs Maria Elena Rodriguez

Great Service i been coming for my doughter and dr. Cabayero is Nice person

I like the way i was treated by all the technicians they were all very cordiual and very courteous. I give you all a high 10

Fast service. Friendly, courteous staff

Everyone was wonderful, Dr Caballero spent an extraordinary amount of time testing my visual fields trying to assess my visual issues. Thank you! Have an MRI scheduled for tomorrow and an appt with neuro specialist on Thursday . Well done. Thank you again. Pam Richter

Thank you all you guys are great your service is awesome thanks to Dr caballero I know him for 20 yrs and he is great person thank you and keep the great work

Staff is really nice and Dr. Is professional let’s you know what’s going on with your eyes. Also gives advice to better health shows he cares.

Everyone in the office is professional and kind.

You were able to order the frames I liked and gave me prompt service as always. Dr. Caballero is always professional and explains everything well. Thank you!

To whom it may concer On June 20, 2018 I Guillermo Barraza at the Eastside vision center 10952 Ben Creshaw Dr. had my eye examinations on both eyes I was very satisfy with everything that Dr. Mario A. Caballero and staff did on the examination as far as the procedure will highly recommended this Doctor. Thank You Guillermo Barraza

All services were excellent thank you all! I was a nervous wreck! 😊

Thank you for seeing me for my VA evaluation. Cindy and Doctor Caballero are very professional, very thorough, and very informative.

All, staff very friendly and helpful. Dr. Caballero is awesome, very informative and sensitive to my needs. Thank you, will definitely return and recommend !

Everyone was nice and professional. Specially ur superviser.her name Linda. I believe she is turning 65 soon please do not let her go .I wish all dr"s appt Else where would like ur office thank u.

This is a great facility from the Doctor to his staff.

The lobby wait time was to long but over all the service was good.

Really good doctor been going for about 15 years

I will never go anywhere else!

The staff and the dr were great they treated me like family

Professional service Short wait tim

They were experienced and very professional. I would definitely make them my eye doctor.

Very pleasant experience. The entire staff is professional and welcoming

Me gusta mucho cómo me atienden allí. Es una energía bien bonita. Estoy contenta.

Good

Everyone is very professional, knowledgeable and helpful. Always get answers to my questions and concerns. I would highly recommend Dr. Caballero and his team of professionals.

very nice and professional staff. been coming for years here!

Seen timely. Everyone friendly & professional . Thank you!😊

Nice

Always a large selection of glasses and friendly people.

Excellent service

Convenient location and quality service.

Great place for eye care

Excellent place for eye care

Fast and friendly staff.

Everybody is always so nice and good at making you feel comfortable. Fast service as well! Doctor Caballero is amazing !

Everything from the waiting time to personnel doing my eye exam.

Good place

Great experience with Eastside Vision Center! Team is very professional, courteous and caring. The examination was precise in diagnosis and recommended care. Would definitely give a thumbs up as a vision care facility.

Always a wonderful experience. Dr. Caballero and his staff make getting an eye exam a relaxing of not enjoyable time.

Very friendly and professional staff Thankyou!!!

They treat me good everytime.

Professional and courteous staff and doctors

Very friendly

Friendly

Staff is very helpful and very friendly. Dr. Caballero is wonderfully amazing and very knowledgeable.

Almost all

Great detail on the exam. Friendly staff. They make you feel welcome and comfortable.

Very friendly and professional!

Everyone treated my son and I very professionally, did not have to wait for a long period, but the attitude of everyone working there was a pleasant one.

Very professional, but made to feel welcome.

Great visit. Had a new person being trained. Still went well.

A great experience and friendly staff

Thanks,

Been coming here for years. Dr. Caballero is awesome! I highly recommend him and Eastside Vision Center.

Caring about me as a patient, concerned about any questions I had. Therefore I am looking my next annual appointment :)

Thank u so much i have always love ur clinic always very friendly and fast service with the dr. Thank u so much for ur service and all ur employees ur #1.

Very friendly and professional staff. Excellent service.

Awesome experience!! The staff was efficient, very accommodating as well as knowledgeable and informative. I highly recommend this place. ronnie

Great experience

Cindi was extremely helpful going out of her way to make help my son Andrew feel comfortable

Ok

Happy with the service

Great office visit

Wonderful service from the employees ro ther doctor. They honestly handled each person with a personal touch, authentically caring!!

Very pleasent staff, very informative, very thorough, very pleasant experience. Wish he had a satellite office on the west side. 45+ mile drive.

Good services

Very professional.

Great office. Great staff

Well mannered and professional staff

Great service

Very family friendly environment

Awesome!

Staff was friendly as well as Dr. Caballero. Would definitely recommend

Please consider Insurance verification process better conducted prior to patient visits

Everyone was very professional and friendly. The visit was quick and I can see so much better!

It was a very pleasing, I would send anyone to you. It's a little costly, but worth the sight. Didn't understand why I have a $20.00 copay then have to pay another $20.00 to use insurance. Why you do not tell someone upfront. But a great place.

Very helpful and friendly staff. Keep up the great work. Thanks

Excellent service very professional personnal

Friendly and professional

Good service. Got out of there in no time. Friendly staff.

Always a pleasure!

Excellent very professional service will recommend anyone

Been w dr Caballero and his staff for many many years. Wouldn’t change a thing

Quick service. Knowledgable and friendly answers to all questions.

Thanks!

Had a very positive experience, everyone was very professional and courteous, professional & friendly h

Evaluated eyes. Staff was very polite and thorough

Don't ever like going to doctor, but at least I understand what's going on! The doctor and staff were wonderful

Services was very professional and made me filled comfortable,recommend to others.

Stop

Great customer service and friendly

A very good experience

Very good service, I am going

Excellent service

Everyone was very courteous and professional

Cindy was awesome. She made my visit easier and I will return! Thank you

Thank you

Dr. Caballero and his staff are very welcoming and professional

As always the staff and Dr. Caballero are wonderful

Thank you for the great service!!!

Wait to see DR minimal. Dr Caballero is extremely professional and thoroughly. His assistance are too. Make sure all instruments used are disinfected.

Good attention and organization.

Five star rating, personnel very efficient and helpful . Dr. is awesome ! See you next year !!

Dr. Caballero, Cindy & Staff are all Professionals...PERIOD!!! 😎

All personal is very kind, accommodations are clean, Dr Caballero is very kind, he takes times with every patient, he is very professional, he explains very good to his patients, he is an excellent doctor. The optical personal is very kind, good prices and quality as well. I highly recommend Dr Caballero and the optical.

Not only are employees very professional but very kind and very friendly as well as very understanding and patient in answering questions.

Great service

Excellent Service!!

Staff and doctor were very courteous and professional. My visit was great. Will recommend to family and friends

The office was very professional and my eye exam was thorough. Thank you, Fransisco AcuñA

The staff new what they were doing and were friendly

Great experience , I feel confident in all my optometry needs

Great reception by all employees, Dr. is very entertaining and very informative of eye condition. Thank you for making visit a pleasant experience.

Very professional and organized friendly people and great customer service

Friendly quick service

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Did great

Thank you Dr and to your wonderful staff

Good service

Very friendly staff. The doctor is funny and friendly and knows what he's doing . , i recommend him

Awesome Dr. And staff, it was a great visit, very satisfied with all the information provided

Very friendly and knowledgeable staff.

Everything was handled very efficiently.

Good experience. It was my first time there. Craig helped me out he was very helpful.

Had an excellent experience. All staff were very pleasant and addressed aly needs

Everything was explained in detail to my child and I. Doctor was great. Very professional. Highly recommended.

Everything was great

Great and friendly environment. Love the staff!

Great care. Top of the class Would highly recommend

Excellent and friendly environment. Excellent personal always with a smile.

Office staff was friendly and professional. During the visit, all procedures were adequately explained to me before hand. The doctor did not rush through exam. He took time with me and thoroughly explained the results of the exam, & the eyeglass recommendation.

First visit to your clinic. Forms for medial history filled quickly; hardly any wait at reception area. All tests and exam conducted quickly and i a professional manner. Dr. Caballero and his staff were very professional and friendly. I highly recommend the Eastside Vision center.

Always a great experience! Love the staff here!

Everyone was courteous and professional.

Highly satisfied with the services received. Dr.Caballero and his staff explained the eye exam process clearly. Freondly staff.

Excellent customer service!!

Thanks Dr. Caballero for taking care of my eyes and always give me great advice on how to continue to care for my eyes 👀

Excellent customer service from all employees and Dr. Cabellero.

Quick and efficient service. First time we've been there and it definitely won't be the last.=)

Very friendly and knowledgeable staff, Dr very professional and experienced. Lovely atmosphere.

N/A

Fantastic service.

Felt pressured to decide if I wanted contacts or not. They wouldn't let me see the Dr first. I should have been able to talk to him because now I have to go again.

Everything. Fast service. I'm very happy.

It was a good visit.

Great dr a lot of equipment gives you a lot of information and make you feel confortable

Staff very friendly great customer service !

Thorough exam. Explains so a layman can understand.

None

Just great service

Great service

All of you did everything good, the Doctor is ver y kind, i will come back soon to your Clínic as well í will recomend you.

Excelente atención !

Staff is very friendly and helpful, Doctor Caballero takes his time to explain everything to you and answers all your questions.

Very professional and personal staff.

Good service

Dr Caballero performed assessment on left eye with dye for inspection, and dilated left eye . Abrasions found on cornea and eye surface. Tobramyacin drops were prescribed. Feeling much better now. Vision has restored from blurriness.

Very professional and friendly. Excellent care for patients!

Excellent business for eye care. Recommend for everyone.

The exam part of our visit was pleasant, when we went to order our eyewear the personnel there pulled out the wrong insurance coverage that we had and tried to overcharge us. We left the office and told them we would look elsewhere for our eyewear. This is the second year in a row that they pull out the wrong insurance coverage. We won’t go back there for any eyewear purchases. They don’t know what they are doing

👍🏼

Very nice. Accommodating. Professional!!!!!!

Really friendly staff. The doctor refers to my daughter as "gorgeous" - lol. They kinda pushed us toward buying our glasses from them, but that's understandable. We'll be back next year.

Fast and friendly service

I liked that you had modern hi tech equipment and a optical store

Good knowledge

Everything fantastic

Thanks!

Dr Cabajro and saff are very nice alway willing to help :)

Hh

Always a pleasant experience.

Good service very polite

Excellent service excellent experience

Friendly, outstanding and wonderful

Very friendly

friendly and courteous staff

Very friendly staff. Seen on time. Efficient office

Location

10952 Ben Crenshaw Dr, El Paso, TX 79935