EYEcenter Optometric - Rocklin

4.9 / 5Overall Rating

912 reviews

6809 Five Star Blvd #100a, Rocklin, CA 95677

+19166242020

Patient Reviews
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I would highly recommend the eye center optometric in Rocklin. All staff was very accommodating and very knowledgeable on helping me. I had a very enjoyable visit and again I would say this is a place to go

Yes I enjoyed going to the eye care center everyone treated me well the doctors treated me well and it was an excellent and thank you

Everything was great and fast. Jim did a great job!!!

I found this doctor to be very informative. He explained things really well so I understand why he was making all the decisions that he did. The optician was also super friendly and helpful.

Absolutely the best eyewear selection experience I’ve ever had! Ever. From the friendly greeting the minute we walked through the door, to selecting frames from their abundant options, to the final frame purchase transaction, every step was professional, informative, honest, and friendly. Matt was absolutely superior in helping me decide which frame was best for my face. He was both patient and efficient and offered helpful comments that guided me to the right choice. Just the absolute best!

Fast and efficient

Everything was outstanding especially Dr Coen. Very satisfied overall!

You are fantastic!!!

Great all around!

I would like to have the same doctor assigned to me from now on. She was knowledgeable and honest. A truly great clinician

It was an excellent service… Love it!

Staff was very friendly and efficient

I got paint in my eye early in the morning. Dr griffin returned my call quickly and arranged for me to meet him at the office right when they opened! . I was really scared and he reassured me!

Excellent

Highly pleased with all aspects of the visit from check-in, pre-checks, prescription re-check, and glasses adjustment.

The staff were very friendly and helpful. I felt very comfortable throughout my appointment. Kevin was delightful and entertaining. Dr. John Coen was kind and explained everything to me in terms that I could understand. I highly recommend their services!

Best place to get help to protect your eyes. It's really pleasure to see doctor Linda Coen and her staff. You can not find any where else better than "Eye Center" for your eyes related matters.

Both the people who helped truly did help me. They were both professional obviously experienced and were able to deal with my specific issues with the prescription and lenses and solved the problem. As I don’t have vision insurance, I very much appreciated the discount given,

Excellent service and staff. Very helpful and pleasant to work with

Great visit with Dr. Gittens! Awesome! 5 stars!!

The staff is always very helpful & nice. The Doctors are friendly, informative, & professional. I would highly recommend this clinic for your eye needs.

I appreciated your prompt and friendly service!

Everyone is always friendly and helpful.

I love this office ! Everyone is always so friendly and helpful! My Dr is the Best!!!

Everybody was friendly and the whole experience was good.

Very thorough, knowledgeable, and kind!

Great job, Melissa.

Great service always! No complaints at all.

First time in and the process was extremely smooth. The staff was knowledgeable and upbeat, which sets the tone for the whole experience. Optometrist was thorough and friendly. Overall great experience.

The office staff was wonderful. My glasses turned out great. They recommended the computer lens and it’s wonderful.

Very thorough explanation of what tests the tech is performing and Dr. Brenda is excellent in her patient care.

Did very well

I really appreciate it Dr. good rich! She was very personable and affirming and did an excellent job of explaining. I will be happy to see her again. Cassidy also did a really good job of being helpful as well as informative. Thanks for a good team😊

From start to finish, staff was friendly and helpful. The Dr addressed my concerns and was very informative. Definitely will recommend to peers.

Very good.

As always, short wait, experience very caring.

Very friendly and knowledgeable staff and doctors. Great experience

My new glasses with the corrected prescription were ready and perfect. The appointment was very efficient.

The staff is very courteous and punctual. Doctor Gittens is extremely nice and patient. I would recommend him to everyone.

Matt delayed his lunch just to help me with glasses questions. I’m highly appreciative of all the assistance he’s been giving me. Woohoo Matt!

Shout out and two thumbs up to Dr Brenda . Always professional and helpful. Michelle the Optician was excellent and helped me pick out some great glasses.

Excellent

Excllent care from student doctor, optometrist, and staff!

Good experience. Hard to book sure to Availability at Rocklin location.

Very professional, very personable, and on time!! Love this place!

Had my new glasses adjusted by Michelle. She did a great job.

I always get good service at the Eye Center.

Melissa was a great help! Friendly and was able to help me get the replacement frames that I needed! Thanks!

Front desk receptionist, was very nice and accommodating. Loved the optometrist, very detailed. In fact I learned something new. Fantastic Eye Center

Every time I have ordered glasses through Eye Center I do not receive all that is included in that order. Mainly when I order Oakley glasses. If I were to order anywhere else I receive the Oakley case and any spare parts like extra arms, O logos, the Oakley case etc. Most recently I received a cheap case that is not an Oakley case and no spare parts.

Dr Brenda is awesome same with her husband Dr John., they take time to talk and educate their patient even though it was a busy day… ⭐️⭐️⭐️⭐️⭐️ Kevin was great too seems a little bit speedy but still able to do the job and explain well. Front desk did a little bit mistake on the charges but they were able to refund it! Great Team!

Excellent experience. Everyone was friendly and helpful.

The staff at the eye center are exceptional. They are very kind and very good at what they do. The nurse who took care of me make me feel very comfortable and not worried at all. Thank you to everyone for being who you are and we in such a good job at it.

Your staff was friendly and competent as always.

Friendly service!

Dr. Brenda Coen is the BEST! Front desk staff and assistants were super friendly and helpful! Darrell made choosing our glasses easy! Great experience! Thanks

We always feel very taken care of when we come for our yearly exam. This entire team goes above and beyond to make sure you’re good. We have been going here for many years and do not plan on going anywhere else. A big “ thank you” to Matt for your time in making sure I was taken care of in every way.

Very friendly and able to answer all my questions pertaining to myself and my daughter's glasses....

Dr. Gittens It's always a pleasure to visit. Your obviously a very caring Doctor. Your staff are kno

Melissa always does a good job!

We had great customer service today while selecting glasses for my son. The person helping us John Coen at our appointment today at the Rocklin store was so super nice and very knowledgeable helping us make decisions on a frame and lenses for my son. John illustrated great customer service, you don't see that too often these days. We appreciated John's Customer service today.

Very good staff! Very helpful!

Loved the friendliness and professionalism of the staff. Dr Lee was so thorough and helpful.

The EYE CENTER OPTOMETRIC is awesome. I have been going here for at 20+ years. The doctors ( mine is Dr. Gotten) and the staff are super friendly and efficient. I will continue going there as long as I need glasses.

I was certainly happy with the examination with Dr. Brenda Coen. I was also impressed with the fitting and the prescription. However, I was told that I would be called when my glasses arrived. That did not happen. I called one month after my initial appointment and was told that they had arrived 12 days earlier. I was certainly disappointed in the lack of notifying me when they arrived. I hope that that does not happen again.

Great people I had a lot of problems getting communication to the Kaiser doctors but they took care of it. Thank you for being so patent with me again thank you Matt!

Mg visig was highly satisfying

All of my appointments have been conducted very well and professional. I am pleased with my relationship with EYECenter.

Had a great visit! Dr Gittens is so personable and knowledgeable! He explains things well and answers any questions. The staff is also very helpful and friendly.

Friendly quick knowledgeable

Dr. Cohen is very professional with great patient rapport. He always addresses my concerns and answers all my questions. I highly recommend Dr. Cohen to all those seeking a great optometrist.

Dr. Gittins was thorough and professional as always. Matt was really helpful in adjusting my glasses.

Great

Everything was so nice.. one person after another felt like a relative. Such nice people, patience, kind, and open with everything they were doing. A One Love Dr Gittens! 😊

I love the service. Very kind and I was in and out fast.

Staff was available and Dr Coen is the easy!

Staff were friendly and helpful. Dr. was informative and complete in his explanation of my issues.

The lady at the front desk and optician we're nice. However, I waited 20 minutes from my appointment time and did not receive an apology. Just that's it's been a crazy day, which is fine but an apology would have been better. I asked if they forgot about me and was not told they were behind when I checked in. I was not updated either. So I checked in again 9n my own.

Great service by the staff!!

Everyone was courteous and professional. Also very efficient. God willing I'll continue seeing Dr. Gittins for as long as possible.

I’m having a problem with my eye. I called and they got me in the same day. I need further evaluation so they got me an appointment for two day later. Everyone was very friendly and helpful. I appreciate that!

Very professional, courteous, and respectful. Highly recommend!

Super friendly staff. Wait wasn't bad. Didn't feel rushed. Things were explained well. Felt safe and comfortable.

Have been going here to Dr.Coen for years…and that says it all! Thorough eye exams, state-of-the-art testing equipment, gorgeous frame selection all make for keeping my vision its healthiest!

Always great staff, knowledgeable and very friendly. :)

I highly recommend this Eye Center. Such professionalism and very friendly at the same time. Dr. John Coen is very thorough and caring and Matt in the eyeglass department is top-notch. We will go nowhere else.

Quick service and very professional!

We have been coming to Dr Fuerst's office since he began way back when. We have had good relationship with Dr Gittons and he is great. We have Matt as our help when done and he too is great. Won't go anywhere else.......

Excellent Dr, Gittens explained to me everything I need to know in simple language. He’s compassionate n a good listener thank u n God bless.

As always great service, looking forward to my new glass’s.

Employees are always friendly and very professional in their care.

The two women at the front counter are the kindest, nicest I have ever experienced (at the Rocklin location) !!

Everything was fine. My only complaint would be the 15 minutes or more I had to wait to pay my bill, which appeared to be a short staff issue. So I will blame it on covid and call it good.

Excellent service

My appointment went well. Pretty much on time. Questions answered and I ordered new glasses.

Didn't have to wait. Staff were courteous and got my glasses adjusted! Only suggestion is an intern should wait for the Dr. to be done with a patient before entering the room and knocking first.

Dr. Goodrich was courteous and professional during my appointment this morning. She answered all of my questions and shared details and photos of my eyes from todays appointment. Well done Dr. G!

Dr. Herring is excellent!!!

Very happy with Dr. Gittins and his staff.

Always a pleasant experience when I go for my appointments.

The entire staff is personable, knowledgeable and very kind. Doctor Gittens is such a wonderful doctor. I believe that he has the patience of a saint. I would definitely recommend him to my family and my friends.

She was so helpful and informative! One of the best appointments I’ve had there.

Have been seeing Dr. Gittens for 10 years now and have always been so impressed with his professionalism and caring personality. The office staff are always polite and helpful.

Melissa was very friendly, helpful, and knowledgeable. In addition to patiently helping me choose frames, she and the front desk worked together to help sort out an issue with my insurance. Great visit with Kolby (who performed my eye tests) and Dr. Gittens as well. Outstanding all around. Thank you!

Wick and easy pickup , I like that , almost no wait time !

Great visit , very knowledgeable.

Colby was an excellent optition. Very knowledgeable and professional.

I damaged my glasses and the were repaired and had new lenses installed- I see clearly now and they fit like a glove. Thank you!

Everyone was really friendly and the experience was nice and smooth.

Staff is very pleasant and Dr Coen is helpful and funny!

Everyone is so friendly and helpful. The exam is so thorough that when I leave I know exactly how my vision is and the health of my eyes is being taken care of

New glasses feel good so far. Glad I came to you.

Love your office doctors and personnel. You take great care of our eyes...thank you!

Great staff. Friendly and professional!!

My experience was very good like it always is. Always very satisfied from the time I enter the office till the time I leave.

Dr Gittens is always kind, concerned, knowledgeable and professional.

Dr. Coen was great and Matt was awesome with helping me pick out new frames!

The staff are all outstanding! Front desk, technicians, doctors. Great job and very friendly!!

Becky helped my daughter and I pick out glasses and she was very nice and helpful. Also when we picked them up the gent was very nice. I think his name is Jim. This was all at the rocklin office. Plus when the first person could not locate my insurance info a few different people jumped through hoops to get that resolved so that my insurance could pay their share. Overall 5 stars from my mother and I both!

I love your office and staff and get great care but I don’t like the extra charges ($60)for fitting of contacts when nothing has changed and the $39 for not having eyes dilated when it seems like in 2022 should be the standard of care.

Always a great experience at Eyecenter Optometric. The technicians are pleasant, efficient, and friendly. Dr Gittins explains each step and facet of the process in easy to understand terms, without condescension. I cannot recommend the professional and support staff more highly.

Very clean and beautiful place, nice people and very professional, like their friendly approach

Always a great experience. Everyone kind & knowledgeable.

Dr Coen is very personable and easy to work with. She answered all my questions and dispelled my concerns. Great job!

Great friendly helpful and love my prescription sunglasses

Great 1st time experience.

From the front desk receptionist to the doctor, everyone was courteous and knowledgeable. I will recommend this office to all of my friends and colleagues.

Staff always efficient. Dr. Brenda is terrific.

Every time I go in the staff is really friendly. And they know what they are doing.

Everyone was very friendly and professional. Dr. Gittins does a thorough evaluation.

Super friendly staff. Dr. Brenda Coen is so friendly & makes you feel so welcome! She doesn't just attend to your visual needs ... she also takes a genuine interest in your life. What a rarity these days. Something special!!

Test

Love you all … God is good … Jesus is Lord … thank you for being there.

Everyone I deal with at Eye Center is always pleasant and very knowledgable. It pleases me that there is often a student learning the trade at your location. Happy New Year!

Please do not text me. Thanks

Very through and caring . Every associate 5 star ! Highly recommended to anyone looking for eye care .

My visit was to replace faulty lenses that didn't change at the same time, one lense remained very dark for a long time. I was unable to wear my glasses for several weeks so I'm not sure why but now after wearing my older glasses i fell like I'm crosseyed in my new lenses. If it doesn't go away I'll be calling back to see what's wrong. It might just be that i have to get used to my glasses again but I'm not sure.

The receptionist I spoke with on Tuesday 1/4 to book the appt was attentive and caring. The front desk experience today 1/5 was great too! The gal at the counter with long black hair (sorry I didn’t catch her name) was great with me and another guest that was leaving when I arrived. Kayla who took me to the room was kind, detailed, and thorough! And then there was the dr….what a great human! I nearly fainted in the exam and he was gracious and patient with me. The gal with him (sorry don’t remember her name either) was also pleasant and kind. We have been eye center customers for probably 15 yrs. I recommend you to everyone I know and will continue to do so. Thank you for taking good care of me and always making the experience great!

All the ladies were very nice (Olivia, Savanah, Michelle.) Scott as always was helpful and kind. Thanks for the help!

Very friendly staff. They took time to listen to me. Made me feel comfortable and did not rush me through the process.

Thanks for taking care of me and helping see straight. You have a wonderful staff. Thank you 😊

Dr Brenda and Hanan were excellent! They were so helpful and always personable and friendly. It makes coming to get an exam and glasses enjoyable.

It’s always nice to visit this office cuz everyone is very friendly and helpful.

The optician was very helpful in correcting my new prescription. I like that I can come back and get corrections done so easily.

Everything from checkin, to tech work and the Optometrist were awesome. The person that handled pymt and deciding how we wanted to use our lenses was pretty curt. Especially after we said we didn’t want to purchase frames from your establishment. I’d tathet go to Costco with my prescription. It was obvious she wasn’t happy with us. Must be the whole commission thing!

Very pleasant experience with Dr. Cohen.

Eye Center Representative - Darrell, was very attentive to our questions and needs. Also, very knowledgeable of the products and services being offered. Was not a 100% I was going to return this year, but, Darrell is going to be the reason I return in the future. Thanks, Gary & Kim.

Location

6809 Five Star Blvd #100a, Rocklin, CA 95677