Gentle Dental - Topsham

4.9 / 5Overall Rating

963 reviews

Gental Dental 127 Topsham Fair Mall, Topsham , ME 04086

+12077293515

Patient Reviews
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10 stars and hoping I have it right for the procedure -- scheduled for 1/21/20 at 8am, right?

so friendly and fast. I was happy to talk to everyone there. the front desk person helped me know how to handle getting things paid.

Front office staff, hygienist and Dentist were welcoming , polite and professional. Great full mouth assessment as well and future recommendations. I will definitely be back.

Least painful cleaning I've ever experienced. I was very comfortable during the entire process....thanks.

Every time I go, everyone is very pleasant! They are very conscious on how your doing when examining or cleaning. Going to the dentist used to be a stressful thing for me but not anymore.

The best place the staff are the best They Got my son right away to take care an infected tooth They really care about their patient I highly recommend

Greatest experience!!!

Everyone was so kind and helpful. They answered all my questions. The office was very clean. I felt welcomed and comfortable. It’s a great dental office.

The hygienist was very personable and competent, and listened to my concerns.

Everyone was helpful and quickly evaluated my condition even though I did not have an appt.

Great service! Very accommodating

Loved my hygienists. Very careful. Announcing what she was doing next to prepare me. I had a very thorough appointment!

Explained everything and kept checking in to make sure I was doing okay.

I got a crown done and am a big dentist sissy! The dentist was very understanding and gentle. Through it all no major pain. My crown is a good fit and I am very pleased with the dental work. Staff are professional and courteous. The only set back was my insurance approval was not followed up before the appointment so I would check on that before showing up; however it was followed up and approved by completion of the final appointment.

I felt confident my issues would get resolved and you were very attentive to check in frequently during the 2 hour procedure. Thank you

Been there 4 times, they took my fear of dentists away, staff is kind, considerate and the cost are very low.

Great as always my daughters used to be scared of dentist until we got to this place. 😊

As a kid I was always afraid to go to the dentist. I hadn't had the best experiences. You changed all that. I look forward to visiting Gentle Dental as if I'm going to see an old friend. You're so welcoming, professional, and simply wonderful that it's not a frightening experience like it used to be. I actually enjoy my appointment! When something does have to be done, beyond a simple cleaning, you make sure I understand every step of the process, that I am completely comfortable, and then it's done quickly with as little fuss as possible. You're simply amazing! Thank you so much!

Overall a great visit! However, I did check the NO box for the mouth cancer screening. I realize that money didn’t come out of my pocket-my insurance paid for it, however; I checked NO and that money does come out of the overall allotment of funds available to me. Making my out of pocket more costly.

Absolutely hands down great place!! Staff is super friendly and caring !! They fit me in fast, even being a new patient they took care of my painful tooth that day. Next day no pain! I have recommended them to everyone!! Thank you Dr. Kim Wong and all your staff!!

Very kind staff and understanding staff. Professional, caring. I feel very confident about the quality of the services. 👍👍👍 thank you.

This is a great way to keep the famil

Always great customer service, from the moment you walk in the door until you walk out the same door! Thanks

Everyone member very professional and courteous. Thank You.

Your service was professional and friendly. What more could I ask for? Great job!

You treated me with respect and did not push anything on me and you gave me info so I can make a decisions.....

Very professional and exceptionally friendly staff. Highly recommended!!

This is without A doubt the best dentist I’ve ever gone to. It’s all in their name “Gental Dental.” I never thought I would say I look forward to seeing my dentist.

I was able to have the appt. even though the prescription was left at home. I very much appreciated your assistance and courtesy.

Wonderful experience. I am contemplating a crown with dental insurance. Given a Gentle Dental estimate which I will compare with the University of New England Dental School.

Gentle dental is a wonderfully friendly place. My sons hygienist is so personable and great to him. I’d recommend them all day!

I hade a tooth emergency and on a Monday morning no less. I was surprised I was able to get a same day appointment and as a new patient. The staff was very friendly and helpful. They defiantly gave truth to their name as being Gentle. Would highly recommend if your looking for a dentist. Naomi

Very positive experience. Referred me to an oral surgeon and set up the appointment.

Very impressed with the friendly service and willingness to achieve my problems in a timely fashion. Establishment very up to date and clean with a very professional staff willing to accommodate my needs. Highly recommend to anyone looking for a new dentist!

Took good care of me! Were very informative as well.

So my daughter is 2years old and is deaf. When we schedule an appointment with Gentle Dental they hired an interpreter for my 2 year old. Let me say this was the easiest appointment I have experience my daughter knew exactly what the dentist was going to do to her and she did not cry once. Thank you Gentle Dental for making this experience fun and a moment to teach others that communication is the key no matter what age they are. I would recommended you to all friends and family.

I was able to get in the following day after calling in about a pain I was having on my mouth. Got a prescription and referral to see an endodontist.

Awesome office, Gentle Dental is very gentle. They let u know what they are doing every step of the way. I would definately recommend them to my friends, as I have been doing and they agree with me that the staff is very nice.

My hygienist, Laura is fantastic!

Karen was very good. Will return next year. Wife and i were done at the same time that was cool. However she did walk away with a new toothbrush i will pick mine up next time i am in Topsham

I avoided dental work for for a very long time....until I found you folks. Finally a dental group that understands how to work with a dental phobia! I am now getting things taken care of that I had neglected and going for regular cleanings after many years of not doing so. I referred a friend to you within hours after my appt. yesterday. And Laura Grondin is absolutely terrific!

Karen really goes the extra mile to make sure our son feels safe and as comfortable as possible. He's no longer quite as afraid of the dentist as he used to be. Thank you so much for your kindness and attention to detail!

Caring and willing to work with me .

We had a great experience at Gentle Dental! Everyone was so kind and friendly! The hygienist was amazingly sweet and took time to make the kids feel calm about what was going on. Thank you for an amazing dental experience!

The absolute best dental visit ever.

Very helpful and friendly staff

Excellent service and compassionate care

I am very satisfied w the excellent care I received both from the staff n Dr. Kim 👍🏽😊

I brought my elderly father there when he was in a nursing home, and was so impressed how the staff treated him with dignity n respect. Knowing he was unsettled being there. I was so impressed I became a client of Gentle Dental. The staff understands that I am a big baby, and takes special care of me. Thank you staff of Gentle Dental n Dr Kim!!!

Everybody’s friendly and approachable

Very happy with the time and gentle care you had with me!

not everybody in on facebook!

Thank you

Awesome, excellant office

Kind and gentle!

I am petrified of the dentist I went there other day, and had 3 teeth filled. Never gave me anything. I thought I would try it away awake this time, and I was just fine. They live up to their name Gentle Dential. I will definitely be going back.

This was my second time having fillings done. The truth is in their name Gental Dental. I have never had such a great experience as I have here, practically pain free dentistry. What a great dentist I highly would recommend them to anyone. As a matter of fact I have. Thank you Gental Dental.

Personnel was exceptional. Hygienist was very professional and was very caring.

Laura was amazing, she does her job very well. Wonderful visit!

Thumbs up!

Went in to inquire about a procedure and they were able to put me in the seat within 10 minutes and complete the procedure.

I can tell that everyone cares. That’s a lot.

I was having a stressful day and not wanting to be at the dentist. I was treated will kindness and respect. I was able to relax and have a good experience, plus everything was explained to me in a respectable way.

The staff is amazing, I was very happy with my experience and look forward to switching the rest of my family to go there!!

I was greeted by a very nice pleasant man receptionist who was also as nice n caring when I first called. I was in severe distress n pain w an abscessed infected tooth. They got me right in and my nurse n Dr. Kim were amazing very kind and gentle also very informative every step of my procedure. I am definately thinking bout switching my dental care to Gentle Dental. I am very satisfied n grateful. Thank you all soo much will b recommending you highly 😊👍🏽

Great service so far

courteous professional clean environment helpful will return in the future as needed.

Finally! An office that can accommodate my whole family! Everyone was exceptionally kind and treated us all with professionalism and compassion considering I had been through a fairly traumatic dental experience at my last office. (Turnover of 4 dentists in a 7 month period of time resulting in very inconsistent care of my dental work). I am so pleased to have found Gentle Dental, we loved the hygienists!

Good thank You Andy Sullivan

Very positive visit. Everyone was very professional and pleasant, Karen, David and Dr.Kim. Look forward to hearing from Darcy regarding catscan appointment, and info on implant special. Paul Kelly

Excellent service, relaxing atmosphere and people were very kind

Very quick response and good work.

Very kind knowledgeable and on time

I enjoy my interactions with everyone at Gentle Dental. I feel they truly care for the health of my teeth. Thank you

My son and I love gentle dental. We feel so respected and listened to, something I appreciate so much. I will recommend you to anyone I know! Thanks GD and keep up the great work

One of the best dental experiences I havd ever had. Looking forward to having all my dental work done here. Very nice and friendly Dentist Dr. Kim

Staff is always organized and professional. Hygienist was gentle, efficient and did excellent work. Office is high tech and there are added conveniences to the patients as a result of these tools and worflows. I would be faster to respond to confirmation calls while multitasking at work if there were an option to confirm my appt via text! I am often in meetings or conference calls during the day and can be more responsive through a text mechanism. I realize there may be other reasons that this could be challenging to implement/manage risks related to 2way communication- just a thought! Thank you.

Satisfied with the service.

I was experiencing wisdom tooth pain and was able to be seen within 24 hours of seeking my appt. The staff was very professional and quick to take care of the problem. I am 72 hours out of wisdom tooth removal , although painful the next day, I am feel much better today😊. Thank you

Always professional and easy to understand what is needed.

In my opinion, I messed up by forgetting I needed to take a premed before getting my teeth cleaned, but everyone was so nice to me, and we just rescheduled the apt. You also took care of the call to my doctor's office, so the script was called into my pharmacy. Everything was so easy, with no judgement. Thank you!

Satisfied on my new front tooth feeling...

Thank you so much for your support of our special-needs son. He always receives excellent care and is treated with the utmost respect and compassion. We are very grateful to have found Gentle Dental!

I like this dentist

I have a pretty serious dental phobia so it has been monumental for me to be going to the dentist as needed since finding Gentle Dental. I credit Laura (hygienist) for keeping me coming back. She works WITH my phobia, offering information, patience and kindness. It’s made a huge difference in me being able to get some work done regularly for the first time in years.

Never a long wait and employees are very nice. I also think the current dentist is very personable.

I couldn't be more happier with there service. Always friendly and professional staff. Thanks for your continued outstanding service Patty Haines

I recommend. They are all very kind and explain very well what is going on. So far very satisfied.

Great dental hygienist. She did really well with my young kids!

So thankful to find a dentist that my children don’t feel bad about going to, what a wonderful experience each time !!

Very good service, pleasant staff. Would highly recommend your office to anyone. Dr. Kim is the best.

Explained everything that was going to do in step's in making my Denture's. And Dr. Kim Wong telling me just how long it would take to make a right , good Denture in the step's. Honesty is the best policy !

Everyone at the office is extremely helpful and friendly. They went out of their way to make it a positive experience.

I was skeptical about it not being a traditional dentist office for my 5yo daughter, but me and her loved it more then the Jessee Albert clinic! Great friendly staff who made my kiddo laugh! Quick scheduling that's within a week or so! Will be returning and recommending!

All good,friendly staff, good care. Glad I made the appointment. Merry Christmas to you all

I am very pleased with professionalism and staff at Gentle Dental. I will never go anywhere else. Very happy with service and care I receive. Thank you so much.

I have been going to Gentle Dental in Topsham for a few years now . They have always been informative and friendly to me.

Great staff and to the point..outstanding attention to detail to ensure all issues are solved during yoir visit..best dentistry i have been too so far

•Sorry for this delayed response - my time has not been my own these last few days - 😱 •I was very pleased with my visit to Gentle Dental on Monday, 10/29. A crown fell off late Friday night. What to do? My husband and I recently moved to ME and had yet to establish ourselves in the medical/dental community. A message left on Saturday morning was promptly answered by Dr. Kim. We arranged for me to call first thing on Monday. I did and by early afternoon on Monday, I was in the office and my crown dilemma was remediated. •I felt welcomed and comfortable while at the office and the staff was friendly and professional. My issue was quickly and correctly taken care of. •Thanks so much for the positive experience - and for seeing me as an “unknown/walk-in” patient! I’m hoping our new ME Medicare plan is in your system.

I think you have my teeth feel well today was a good experience thank you very much bye

The hygienist’s bedside manner with my five year old was beyond exemplary. Top notch.

Good pain free service. I liked Dr. Kim a lot He was very nice and did a really good job. I appreciate that you got me in right away and I didn't have to suffer for several days. You took care of the tooth that needed fixing and only that. I would be happy to have you do all of my dental work in future. Thank you.

Excellent service and professional staff. Great office, highly recommend using them

Very quick response to my need.

You guys are amazing

Dr Kim and his nurse took good care of me and die an excellent job. Thanks Donna Megquier

What are the best experiences recommended to all Gentle Dental proving to be top-notch friendly staff and always a pleasure to visit thank you Gentle Dental

Very kind, considerate and even remembered my name right away. He has been very very helpfull.

Initial visit pleasant experience my only issue is i have Humana and they pay for one visit yearly appointment was for 10/8 which was over a year and Humana would pay in full however i was called to see if i could come in a week early and i agreed to help out however there is a possibility that they may not pay. If that happens we will need to negotiate

Great experience!! Staff is very friendly and knowledgeable..I look forward to getting more dental work done in the near future from here.

very thorough on time very clean very friendly

Great experience, very kind and friendly staff.

I so appreciate the kindness and professionalism that I’ve experienced there and also the ease of getting an appointment even when having to reschedule! Thank you!

Experienced staff and efficient scheduling with no wait time.

Dr Kim was great no pain at all and very happy with my results he even took the time to make my partial plate fit after about 6 trips with it to aspen dental Thanks for the great experience

Everything was great

Great hygienist, they are all very pleasant there.

everything, with no pain . EXCELLENT

I was very glad to not be pressured into x-rays! Everyone is very patient and nice.

4 thumbs up !

As I'm sure Laura G. noticed, I bristled at the news that Lisa had left and that I hadn't been informed beforehand. As you may recall, you nearly lost me as a client last time I felt I was being bounced around. It's simply good customer service to inform your patients. Laura did a fine job and I will come back for next appt. But don't take my business for granted.

I learned about types of floss and techniques for using it.

Got a temporary crown done. Excellent service and no pain.👍🏻

Gentle Dental did a great job. I would highly recommend them.

Was a good experience like the folks there !

Everyone was really kid friendly and he loved the whole experience!!

Very nice people, cleaning was wuick

Very thorough cleaning. Always professional staff.

Good staff, excellent experience

The dr was great

Very friendly and wonderful staff

Excellent experience always!

The cleaning went very well, the staff were very professional and friendly

Gentle Dental makes going to the dentist a pleasant experience. So many people are afraid but would change their minds with these wonderful people. Friendly professionals make thing quick and easy. Gentle Dental definitely lives up to the name.

Pleasant atmosphere- thorough evaluation. Friendly staff.

Was seen promptly. Hygientist was friendly, reassuring and thorough.

I needed a new dentist to go too after the one Ive gone to suddenly closes. Gentle Dental took me and everyone was nice and welcoming.

They were professional, fast, and they didn't hurt me

Lisa has a pleasant "bedside" manner. She makes my 4 yr old love going to the dentist.

Great service!!

Laura Grondin does a fantastic job with our boys and we are so happy to see her every time!

Very thorough.

Thanks for the great service you provide! :)

Always great on time qualuty work

Friendly and efficient... a good combo for a dentist’s office!

Very professional and pleasant service provided by all. Thanks

Quick cleaning, pleasant staff, very clean facility.

Awesome.

Excellent

Very nice place I like the dentist and cleaning lady

Dr Kim and staff are very nice. They care about my comfort.

Excellent service !

Great attention, appointment was on time. I did not have to wait. It has a family environment and friendly staff. Highly recommend it!!!

Kind responsive care

Great cleaning. Lisa is very thorough. Staff very nice

Really wonderful people. You can tell their caring is genuine. The work performed was painless! Best dentist I have ever had.

The hygienist was very clear in explaining what was going on. She seemed very thorough to me.

Awesome service. Very happy.

Great job. Fast and friendly.

Clean, friendly, super modern facility and no hassle billing!

Everything! A very positive experience!

Kinda friendly and great with kids!!

Great friendly service

Everyone was very nice and my teeth felt great afterwards.

My son was really scared to go to the dentist due to a bad experience in Florida. He loved Dr Kim who was gentle and cautious with the drill. My son came away smiling!!! I would highly recommend Gentle Dental!

Great customer service and dental hygienist

Very accommodating and professional.

Dental hygienist was friendly. She did a good job during my cleaning.

I just absolutely love the respect, knowledge and friendly atmosphere. My 7 year old daughter is heard and respected and loves going to the dentist. Thank you for making it so welcoming and not stressful.

Richard had a great experience. He was nervous. When he went in, but was fine with Dr Kim

Survived.

No wait time. And very friendly staff.

Pleasant experience from check-in to check-out. Thorough cleaning and expert recommendations for best practices until my next visit.

Professionsl and friendly, Organized and clean. Service was better than I had expected. I will definitely make GT my dentist.

They were very professional and caring with me.

Excellent, friendly care

Very friendly and patient orientated. I felt like everybody cared and listened to my concerns. Can only recommend!!

Everyone is very kind and tolerant of my phobia. They work with me to get me thru it all. Clear communication. Know how to work with people whereas my last dentist did not!

Friendly and efficient Team!

Everyone is friendly, professional & accommodating! I would definitely recommend!

Dental hygienist, Laura is very thorough and explains what she is doing. Always feel I get a good cleaning.

Great service, quick and friendly

Very nice hygienist. She was very gentle and knowledgeable.

Great experience, taken care of very well

Overall very good.

Very impressed that the dentist did not continue the cleaning until he verified whether I should have an antibiotic.

The Dr. and staff treat you like they should, lIke a human being. They are good people. In general, no one really likes going to the dentist, but going here you know you will be in good hands of people who genuinely care about you and your teeth.

Excellent staff! Thorough and helpful!

You do everything well! Most people are afraid to go to the dentist. I look forward to my visits because you're all so wonderful!

Great visit

I would highly recommend Gentle dental they did a great job and after the work they did I felt very satisfied and smiling wide!

I am appreciative of the pro active approach to watching potential cavities and other dental issues. Educational

Quick and very efficient with my time. Made me comfortable. Thank you

Lisa did a nice job taking X-rays and cleaning.

I am treated with dignity and respect. Plus the procedures are done professionally and with care.

*

Everything was excellent thank you

Very professional and the staff very nice, I won't go any where else. I could not be happier with the service

Fast and professional service. Second visit for two separate emergencies. Very happy with the practice

We love Laura and Dr. Kim is great. Happy with our visits!

N/A

Nice office, nice folks. But, the doctors aren't very communicative; don't know where I stand sometimes....

I appreciate the care provided by the dental and office staff. They are comprehensive and efficient, and also take the time to explain and answer any questions. Thank you!

Everyone is friendly n makes going to the dentist a much more pleasant experiance

I went in for a cleaning on my teeth and the hygienist did a great job. My teeth are very sensitive and she took the extra time and effort to make sure I was comfortable. Kudos to Gentle Dental in Topsham, ME.

The whole staff appeared to understand a phobia and were very accommodating. Nadine was fabulous when I went in to scout out the practice. Had she not been so understanding, I never would have made an appointment

All members of the team are friendly, helpful and informative. Our entire family comes and has nothing but positive experiences and things to say. Thank you!

Very gentle! Saved a tooth. First time patient treated well. Professional, caring, explained everything. Very pleased with whole episode.

Easy to make an appointment, Good service.

Everything they were extremely friendly and understanding of my current situation and there was no judgement

Very thorough, and very kind and gentle with kids

Great job cleaning my teeth, nothing hurt.

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I always have great service at Gentle Dental.

Excellent service and staff!

I must say that the staff are very friendly and like the sign says very gentle during treatment. They staff are very good at explaining what they are going to do and I Also liked they asked if I had any questions or concerns.

In spite of my being late, I was greeted in a friendly manner, which I much appreciated. As Laura took my x-rays, she explained each thing that she did, so I had no surprises. Dr. Kim was cordial, as well. My only concern is that I wasn't matched with a doctor who is in network with my insurance, and I'm not sure how that will affect my benefit. But overall, I enjoyed my visit to Gentle Dental for some much-needed dental care.

The staff was awesome and very friendly!! They made my 10 year old niece very comfortable and at ease

The staff at Delta Dental in Topsham are wonderful. Darcy is always pleasant and helpful. The dental hygienist was very thorough and my teeth felt sparkly clean.

This was the second prep appointment for having two teeth capped and although the visits were over an hour I was never in pain or discomfort. Great work Dr lee!

Excellent service.

Everything was quick and "painless."

On time. Quick and comfortable cleaning.

office is clean and professional. staff were very sensitive to my daughter's anxiety of the procedure.

Great people! Very helpful!

Location

Gental Dental 127 Topsham Fair Mall, Topsham, ME 04086