Grand Avenue Dental Care

4.9 / 5Overall Rating

755 reviews

2911 Grand Ave, Billings, MT 59102

+14062454922

Patient Reviews
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Great people very comfortable

My experience at Grand Ave Dental was everything I expected it to be. Having been under Dr. Ross's care in the past there was no doubt in my mind I was going to get great care. His staff was friendly and efficient and made me comfortable and welcome. I would highly recommend placing your dental health in their capable hands to anyone. Thank you to Grand Ave Dental.

Everything went well. No problems with pain while receiving the anesthetic which makes me happy. In and out in a timely manner.

I was a patient of Dr. Ross at Brewer. I was glad to find his new location. He is very professional, caring of his patients, explains things well, and is patient. Staff was pleasant and very helpful. I left a very satisfied customer. Thanks.... Stan Benes

Everyone is so kind

Good

Thank you for the time and care. Both my 5 year old daughter and I enjoy out visits. Staff are caring and have relationship with clients.

Love coming to GAD, the people make u feel welcome as soon as u walk in. Their staff is TOP NOTCH n I encourage everyone I know to go to GAD. 5 stars r NOT enough GAD is1O stars +.

Dr. Ross was able to get me into his office for an emergency procedure right away!!! Wouldn't go anywhere else.

Very happy with the service and staff! They took great care of me for my new crown. I would recommend GADC to all. Thank You

I had my teeth cleaned and checked. Chelsie is a great hygienist. She is so friendly and puts a person at ease right away. The warm blanket helps too. Lisa, the Office manager, greets you as you enter. Very friendly, warm staff makes for a pleasant visit

Everyone was wonderful fir our visit. Lisa at the front desk was very helpful with our appointments. Robin was great and did a wonderful job. It's always a pleasure having her. Deb came out and talked to us so and caught us up in things. Again our visit was wonderful.

Dr. Ross truly cares about his patients. His personal phone call at the end of the day to check on me is impressive. I would highly recommend him and his staff. They are awesome.

Awesome place and friendly

Dr. Ross and his GANG are AWESOME😊

Chelsie is the best ever hygienist!

Very helpful and considerate. Look forward to seeing you in January.

You would like me to do this every day. And I asked to be taken off of type of thong

Absolutely great job! Great services and excellent staff!

Always a great experience at Grand Avenue Dental!! Dr. Ross & all staff are the best!!!

Robbin was great!! Was disappointed that I wasn't notified that there would be a doctor to fill in that week. When I made the original appointment I wanted to get started on my crown but dr Ross was hunting. As you know, it is difficult to get to billings during the week for me.

Amazing experience!!!!!

You all were awesome. Thank you.

Great place. Friendly and caring staff.

Good job. Good staff. Thank you

You are always getting me in on time. Robin does a great job cleaning my teeth. She discovered I needed a filling. Dr. ROSS checked it out and was able to fill it right away so no need to make another trip.

I was surprised that no one acknowledged me upon arrival but from then on everything was perfect. Robbin was excellent as always.?

I'm very grateful for the high quality of dental treatment and personalized care

Dr. Ross and his staff are always courteous and very efficient.

Had a great experience other than had to wait approximately 10+ minutes after I was finished to be walked out.

Greeted well. Knew up front what services/cost. Pleasant staff. Given options to accomplish good dental care & upkeep.

Patient, professional, knowledgeable

Dr. Ross and his entire staff always ensure a prompt consultation and caring service.

Everyone is super friendly. Always on the spot when you need answers. Very supportive when tough choices need to be made. It is the only place I will ho for dental work.

I had back pain & was not up to pare when I came in. The staff was very friendly. As usual with Robin I had a good cleaning & was relaxed & feeling better when I left.

In July 2019, Dr. Ryan Ross’ Grand Avenue Dental Care provided quality customer service which began with scheduling an appointment and then continued after I walked in the front door for my dental appointment. The staff working the front desk, to my interview with the Office Manager, to my x-rays and 6 month cleaning from my Dental Hygienist named Robin and then my dental consultation with Dr. Ryan Ross were all exceptional. I highly recommend Grand Avenue Dental Care in Billing, Montana. James Brown

Spectacular Service

Everything was awesome. Thank you!

took care of my need very quickly.

I would highly recommend you to everyone. I was told by you and all the employees exactly what you was going to do. I have a spot I will have you check if it doesn’t go away in a few days. No pain now or after my visit. Thanks for your great care. Dorathy

Very personable, friendly, and professional staff!! A great dentist, that I recommend to anyone!

Hygienist is awesome. Competent, friendly and efficient. Little interaction with doctor but what I had was excellent.

Grand Avenue Dental Care can't get any better. Everyone of these dental professionals is an expert in their field, all with wonderful personalities that can't be matched. Try them. You won't be disappointed. I have experience dentistry since 1947 and I do believe I know the goog from the bad. Jesse Wayne

Had some symptoms and was diagnosed as needing extraction of a tooth that had been sort of a problem since it cracked years ago. Now there was infection. The procedure was quick, professional, and painless. No complications so far. Everybody very pleasant. Can't ask for much more than that. I was asked if I wanted the crown that was on the tooth, and I said yes, out of curiosity. I forgot to ask as I was leaving, and the staff must have forgotten too. Not a big deal.

Everything was very efficient and timely. Good job!

Such a great staff! Working on getting to know the new ones.

It is also a pleasure to see Robin and the friendly staff. I never have to wait long to get in and have my teeth cleaned.

Everyone was very nice and we got out appointment time right on time and they were very competent . Our experience was a wonderful!!

Thank you

I want to say thank you to the staff there for helping me get through the procedure yesterday your guys are very kind and sweet and wild it was not without pain it was not as bad as I had it pictured in my mind I will definitely be back

Enjoyed my time with Robin, she is good at her job. Jan

The staff is professional, friendly and skilled.

Everyone is always very professional and friendly. I am usually nervous going to the dentist and they go out their way to help me relax and be comfortable. That's why I drive 60 miles to go to Grand Ave Dental.

Everyone in the office is so pleasant and professional! Robin keeps me encouraged and on track!

Loved it!

Well done. Felt every one knew there job.

I went in since I’d been having pain in my teeth for 4-5 days of high intensity pain. The staff were awesome as always and ran some tests, and then Dr. Nathan Tanner ran some. By simply doing a cold air test he was able to indicate a root canal, plus a crown was critical. It was unwelcoming information, I was happy he’d found the source of pain. Thanks once again!

Great office! Staff is super friendly and helpful! Very happy with end result of my restorations. Happy that Grand Ave Dental Center is my dental home!

I felt very pampered—warm blanket and the massage chair afterwards

Personable and knowledgeable. They took time to answer my questions. Very very helpful. I actually enjoyed my dental visit - Great people!

My visit was incredible. Dr. Ross is so friendly and approachable. Chelsie is the best hygienist EVER. Her knowledge base amazes me, and she is one of the nicest people I have ever met! I can honestly say I enjoyed my visit yesterday, and for me, that is unbelievable! Keep up the good work!

The dental work done in your office was satisfactory, no problems. Everything went as explained. I have been a patent for several years now and am very happy with the whole staff . Glad to meet Dr. Ross. And hope his new baby arrives healthy and well. God B less All of you

Great staff, especially front desk staff jandy. Will be recommending to friends and family!

My hygeinist was great. So kind and funny. I can't quite remember her name because I'm so bad with names--Robin? Maybe?

Great hygienist!

Robyn was excellent as always. She really knows me!

Very friendly and professional office. Would recommend to anyone.

Always very friendly and professional. Very caring and empathetic for the patient's feelings. Great Dental technical skills as well. I have been a patient here for many years and I would highly recommend Grand Avenue Dental!

Chelsea is an outstanding Hygienist! I enjoyed meeting Dr. Ross, he seems as nice as everyone I have talked to says he is. He has taken over an awesome Practice!! The Front Desk Girls as well as the whole Team are the Best!!! It's been an outstanding Practice since Dr. Tripp started it in 1977!!

Outstanding service.

It was nice

X

Chelsea (spelling) was super!! Enjoyed my visit with the staff. Glad to meet Dr. Ross.

everything

Very polite and honest

Very happy with all at grand dental great receptionist great hygienist and a great doctor everybody does well you all have a nice looking teeth

Thanks for catering to a coward at the dentist office. You all help me relax and walk me through the tooth extraction. I believe it is healing ok but gums are sore.

I love seeing Jandi in the morning, she’s awesome! It was nice meeting the new dentist, he seems like a good fit, though I’ll miss Dr. Tanner. Also I love the staff, they’ve always been super nice and helpful. Always quick to give me a quick answer, I’d always suggest them to anyone who needs a good dentist. Thanks again, I appreciate all y’all do!

I'm so pleased with the dental care I receive at this office. Today I especially want to thank Robin for being persistent in figuring out my problem. I've been a patient here for a couple of years and have always experienced the best care.

Everything!!!!!!

Dr Ross, Lisa, and Jandy were nice, but the real winner of the day was Miss Chelsie Anderson! SHE WAS PHENOMENAL! Literally, solely because of my time with her, I have been raving about “my new dentist.” She was attentive, knowledgeable, and incredibly personable! You all lucked out with her as addition to your team. Loved my time there and, weirdly, can’t wait to visit again!

You guys where great!!!

Excellent service. Very satisfied. See you in 4 months.

I do not like to take the time to complete surveys. Too many wish them during a week. My premise is: If I am not happy, I will let you know before you can send me the survey. Phones are quicker. Please remove me from the survey list.

Awesome, as usual.

I cannot go to Dr. Ross because the facility can’t take payments.

I think Dr. Ross and his crew are very efficient, caring and knowledgeable about dentistry, and safeguard the interests of the patient. I would therefore recommend them to anyone looking for a good professional dentistry services.

I am an extremely anxious patient, and my hygienist was very understanding and gentle. Everything was explained very clearly to me, and I was assured by my dentist that I could use additional medication to ensure that my next visit would be less stressful And pain-free.

Thumbs up

As always, polite, nice, friendly, professional care but most of all NO PAIN!

Coming to the dentist used to be something I dreaded. But the staff at Grand Ave Dental makes it so much more pleasant. The front office staff is always so cheerful and upbeat. My hygienist does such a thorough but gentle job cleaning my teeth, taking care to make it as painless as possible. From cleaning to crowns I have always been extremely satisfied with the care I have received. I will never go anywhere else and I would recommend them to anyone in a heartbeat!

All staff whom I encountered were pleasant and professional.

Lisa is the BEST!!!

Very professional, clean, respectful and quick.

You are all so friendly and considerate.makes coming to the appointments so much more pleasant. Enjoyed meeting Dr. Ross and thank you all for the positive experience!

Always great visit-no pain! On time! Cheerfully greeted. Always treated well.

What I needed was handled in a timely manner and done well. Thank you

As I told Chelsie, I have been telling everyone I've been in contact about the professionalism in your office. From the moment I walked in, to my cleaning with Chelsie, meeting Dr Ross & walking out the door. You have the state of the art equipment..instant xrays, water cleaning devices etc. I have never had my blood pressure taken in the dentist office & neither had anyone else. I was immensely impressed. I will continue talking your office up!! And of course, Chelsie was very professional and knows the dentistry business well. She offered every option available. Thanks for an enjoyable experience!

All was exce;;emt.

Great

Great hygienist. Welcoming, personal office staff. All around good experience.

Pleasant, caring staff.

I had a great visit at Grand Avenue Dental. The staff was very friendly and efficient. They explained what they were doing every step of the way and I was done in about an hour. Dr. Ross was very nice and I highky reccomend him and his staff.

HI Y'all My dental office visit yesterday, Wednesday, November 12 at 7AM, was superb as usual. Chelsie was excellent, and I finally met Dr. Ross face to face. A charming fellow and I look forward to seeing you all again soon. I ordered a book for Dr. Tanner and will return as soon as it arrives. Merry Christmas and a prosperous, healthy Happy New Year. Jess

Very happy with the service I received at grand avenue dental.

As always, a pleasure. Always greeted with a smile. They inform me at every step. Overall, they take very good care of me.

Hygenist is great. Thanks

Everyone at Grand Dental is so professional and friendly. I am very comfortable and have great trust in all the staff. Dr. Tanner is the best. Thank you for taking good care of my dental needs.

Dr. Tanner and crew are always professional, kind and engaging!

A warm blanket and cheerful people help with my dentist anxiety syndrome. The hygienist is a dear and makes the experience as comfortable as possible. Dr Tanner warned me that I had a couple of teeth that were going to need some extensive work . But by his office staff giving me an estimate of cost I can plan for it.

I gave you a feedback the first time. This is the third text from you. You did fine. I could use another toothbrush. I had trouble sleeping the night before. I didn’t have the calm stuff you usually give me cause this was only a cleaning. Then the two cavities appeared Happy Thanksgiving. Joyce

Randy was happy with the work done. Thank you!!

You got me in immodestly and I was in a lot of pain and took care of me right away. Thank you so much!

I feel like I have an appointment with a friend....with the perk of having a beautiful smile.

The preparation for another crown could not have proceeded more smoothly: friendly greetings by staff, a warm lavender infused blanket, relative comfort of local anesthetic, explanations by Dr. Tanner throughout the process, a warm facial cloth when finished, directions for care of the temporary crown, assurance of being able to reach help should there be any problem. Dr. Tanner and his team receive my highest recommendation for attention to details of personalized care.

So glad I switched!!!!!

Gigi is 4 and absolutely loved Chelsie. She is also a big fan of Doctor Tanner and Says he is the “best dentist ever!” Thank you for making the dentist a positive experience for her because she will be more likely to take care of her dental health all her life because of her positive experiences as a young child.

Everything went super well. My only suggestion is to have a BP cuff that doesn't constrict as much. I suspect my pressure was higher than my norm because of how the cuff hurts when inflated.

Going to the dentist is never a fun thing for me to do. But my time with G A D is always worth it. The professionalism is in the people who are employed there. They are the best in every way. So, thanks to Chelsea, and others of Dr Tanner's staff.

Service was fast, easy, and friendly! Everyone was polite, they took the time to help me out and make me feel comfortable. They explained everything they were doing and gave me options I had no idea about. Overall a wonderful experience when I didn’t feel so wonderful about my teeth!?!

I was treated very well and they answered all my questions. They set up a treatment plan that I am happy with. I always leave satisfied with my care.

Robbin did such an incredible job of keeping me at ease, cleaning my teeth, getting the necessary x-rays, all while understanding how anxious dental care makes me. She is fantastic, as is Dr. Tanner. Gentle, thorough, kind, understanding-he is a great dentist.

The staff is incredibly helpful and accommodating to patients!

Excellent as usual! Thank you

Robin was. Great

The staff is amazing! Very professional and courteous.

It was great. Unfortunately it's Friday night and I have a terrible toothache. I had one last night, but was ok during the day. Now it's back and can't see you till Monday.

Love the group at GADC! Chelsea is very thorough, patient, and kind! She listens when I have a concern and quick to offer a helping solution. The fact that she and the rest of the team are very approachable helps make my exams that much better!

Great experience as always.

It is so helpful that you let me know what you're doing every step of the way thanks

Emergency visit. Tooth ache! Dr Tanner’s staff worked me in to their already busy schedule. I received a thorough exam by a cheerful staff member. Luckily the tooth was fine- I have a sinus infection. Dr Tanner gave me a prescription and I was on my way. No charge for the X-ray as I am on their yearly plan.

My experience is always wonderful. Dr. Tanner and staff are always welcoming and smiling. The warm blanket is great! My thanks for the great team at Grand Ave Dental.

Very friendly and thorough!

Robin is always so positive and encouraging!

The only thing that bothers me is that I got 3 notices about the appt. 2 texts and a phone call at 8 am. I only need 1 notice. Other than that the dental care was excellent.

I already did a review on email.

Every experience I have had has been first rate, from walking in the door to scheduling my next appointment. I appreciate the personal touch from everyone involved. Thank you. Russ Bessette

Taylor was super, feel like she was very professional and just a great addition to your staff. Was not very nice to her when I was made aware the switch of hygienists. She handled it very well. I apologized, but I'm just still sorry for my thoughtless remarks. Nothing like a grouchy old customer. I think everyone at GADC are the best ever. Thanks, Everett

Thank you for the Quick service after braking off my tooth. I felt all the care and treatment was very professional.

Appreciate so much you getting me in just a couple hours after I called.

Little guys this is Marilyn Haney and I saw you guys on Thursday Debbie was terrific she got me in the same day she was a really good listener along with the dentist that I saw Tanner and Angel was terrific as well I appreciate dr. Tanner thinking outside the box and listening to what exactly I wanted in the office and not what they suggested Dentures will come later right now I was concerned about my smile and when you're on a budget you need to evaluate all the decisions the only thing I'm concerned about is the doctor trailer was carrying on about how infected my teeth were and tell loose they were and I thought I was in my best interest to probably get antibiotics and I gave them the name of the pharmacy but as of yesterday afternoon and I did phone him yesterday morning regarding my concerns and it still isn't there?? Other than that I think you guys have a great team and I would recommend you personally I

Love your patient care-/quality-I will be needing a crown soon- very concerned with the $1700 fee-

My experiences are always good regardless of the work I need done. The staff is always friendly and greets me by name.Robin has been my hygienist since Lynn left and I am very happy with her,she is very good at her job, I enjoy her. Dr. Tanner came in for my exam, always friendly and professional. Thanks.

We were both pleased with our appt"a! Thank you! Yes we will tell others about you!

Always a good experience.

Everyone is friendly and professional. Thank you

We came to your office from Turley dental because of the way you have treated our special needs child.

Great experience as always.

I always feel very comfortable and welcomed at Grand Avenue Dental. I feel like the whole group there genuinely cares about your life and the new things you've been up to.

The staff is friendly and profrssional. There was no waiting time for my appointment. It was a pleasant experience.

Great staff and super doc.

Great job grea!People to work with!

Very accommodating with appointments. Very professional and pain free. Nice people.

Very professional and thorough.

On time, painless and great staff

Very friendly and painless

Very knowledgeable and helpful.

Excellent dental office would recommend Dr. Tanner and staff to anyone wanting quality dental work

We are well taken care of and very thankful to have such fine dental care.

You guys are awesome 🙂

Best Dental office iv been in..Everyone is very polite and respectful to Your personal needs.They go out of their way to make you comfortable.Ill never go anywhere else for Dental work...

Location

2911 Grand Ave, Billings, MT 59102