Urgent-MD Family Urgent Care Center - Hewlett

5.0 / 5Overall Rating

2734 reviews

1220 Peninsula Blvd, Hewlett, NY 11557


Patient Reviews
Sort by:

Nice staff. Prompt service.

I was seen in a short period time and staff were pleasant.

Very good

Service was very professional and polite !

It was a good urgent visit I got a good experience with staff and a good explanation from. Md

Very professional, timely and helpful

Perfection nurse and friendly. Dr. Is good.

Its was nice and convient

Very timely and fast!

Very nice, very professional ; would Recommend to others

They were really great

Great staff!

Got in quickly DR was very professional,put me at ease

Quick and efficient. I have been coming here for years and for the most part, mostly satisfied. Only comment is that I never saw the same doctor twice, not even in a week’s timeframe.

I had a very great experience and the doctors and staff was great I will definitely recommend it to my friends and family.

Doctor was very helpful.

Amazing staff, very professional, knowledgeable. Would definitely recommend to others

Staff was extremely friendly & helpful.

Fast and efficient

Very good check in and professional care.

Friendly and efficient staff. The office is very clean

Great service and care

Staff was nice and gave great service.

The whole experience was good. The front desk staff was helpful and friendly. Dr. Van was personable. I'll come back to this location.

My visit was prompt and very professional.

Quick service and very clean !

Waited way too long for the dr to come

Friendly, professional, and thorough!

Staff and Dr. Worked efficiently courteously professionally

Urgent care saves us from the hassle of going to the ER. Plus they have great doctors , nurses and staff .

Awesome staff!

Great quick service with a smile.

We were seen quickly. Very great staff

Excellent service. Minimal wait time. Dr. Was very sweet


Good providers...

Very friendly staff

Awesome service!!!

Pa did a good job on removing my splinter. Other staff also helpful.


Very friendly, polite my visit to urgent care was pretty fast. Thanks to everyone.

Great service and a short wait time!

Prompt service. Good courteous staff.

Very attentive, explained my diagnosis very well.

Quick and professional service. First time going and I was pleasantly surprised.

Staff was friendly, polite, courteous, and professional at all times. Positive demeanor. The doctor was patient, friendly and very professional and courteous. He took the time to carefully listen to me explain my symptomatology. He was quite through in explaining my condition and what medications he would recommend and how to use them. He was neatly dressed and presented himself with an authoritative demeanor. He articulated well. I felt very comfortable with him and the staff. I would go back again and also recommend a family member to receive treatment from this physician. My experience was very good and I came away feeling optimistic about feeling better soon. The doctor and staff wished me well in my recovery. superlative doctor and staff. Thank you. Mr. George Arbuckle

Everyone at urgent care was nice.

Clean facility. Friendly and pleasant girls at the front desk and was seen quickly. Very good experience.

Very thorough and took the time to explain everything.

Front desk was great!! Medical assistant was good and the doctor was amazing!! I was in and out

Nice doc. Clean office. Nice staff

Very nice doctor! Thank you for your help.

Great staff! But long wait

Was great service

Very attentive. Explained everything very well.

Clean establishment, quick, friendly and helpful staff.

The NP was professional, thorough , knowledgeable and efficient.

I called and expressed my concerns of my injury and that I will be there shortly. Upon my arrival to the site is was seen immediately and treated with the utmost care from the receptionist to the nurse and also the doctor. I left feeling confident that all was well.

Great service from the moment you walk thru the door. I was seen within 10 minutes the most. The Nurses Assistant & Doctor were amazing. Very friendly and genuinely caring. When you don’t feel well it’s nothing like a caring staff. I really appreciate the wonderful service!!!

I past in quick came out quick it was nice 👍

Awesome staff, got me out really quickly

The wait time was minimal. Staff very professional and seemed sincere. Dr Von was very thorough and listened to my concerns. Thanks! :-)

We go there many times and always we don’t have to wait to long, everyone is so nice and the dr are great!!!

Very pleasant


Very good doctor .She was knowledgeable and understood I knew my body and agreed with my diagnosis and what I needed .I have asthma and restrictive lung disease .i knew I had a respiratory infection and was really finding breathing labored .I had started myself on my nebulizer and albuterol solution and leftover steroids and some expired antibiotics too desperate to have the strength to shower and get in .She gave me a fresh targeted antibiotic , steroid pack and cough pills .Last night was tough .i only slept from 2:30-5:30 and then the whooping type cough came back and I was too tired to get out of bed to nebulize.My daughter in NJ and city , a nurse told my younger daughter to tap on my back before I nebulize to get the solution in the Bronchioles ? I hope I get better quick , everyone depends on me to be superwoman .Thank you .Happy Purim

Pleasant helpful informative

Quick and efficient! Great place! Staff really took care of me.

Everything was professional and satisfactory. A little bit of a wait but not major

good office hours,not long wait.

I was impressed with the quick care and the staff was pleasant and helpful.They have continued to follow up on the care

It was great

Thorough explanation of my illness and what to do to get well.

Short wait, knowledgeable and friendly staff, loved the doctor!

I had a nice experience at the clinic. The doctors were very helpful and kind. It was very quick and I was able to go back home with a soultion

Was seen promptly and I feel I had a thorough exam and that my concerns were addressed. Recommended treatments were explained I am happy I visited !!

Promptly service, courteous staff. Good feeling , everyone was caring . Would definitely recommend urgent Care.

I was seen in a timely manner. Everyone took the time to make sure I was feeling ok.

clean , fast and professional environment!

Dr Van was very thorough and informative. Offices were very clean, overall experience was great

Wasn't feeling very well tonight Urgent Care feeling much better now it's always a pleasure the hospitality there is great

Great Service fast in and out


Dr was very sympathetic to my needs. Tina is an absolute doll

Everyone was pleasant

Great service when checking in and very patient, kind and informative doctor and doctor's assistant.

Wait time was very satisfactory and doctor was very pleasant.

Long wait for the doctor. Long wait for results. Didnt like the doctor too much it seemed rehersed and emotionless. Clean environment.

Courteous & quick & friendly

Quick and professional resoinse

Good Dr - explained everything and answered questions

Nurse was friendly and the medical assistant Tina made me feel worry free. The doc was funny, friendly and asked a lot of open ended questions to see what was really causing my pain

Wait was great

It was great!! The doctor was great and very attentive to my children!!

Thanks so much guys for your help Dr.van is great

Very competent.

The best doctor! Curtious and efficient . I would recommend them for adults and children alike. The staff and nurses are wonderful and always make it personable experience. Thank you!

The Hewlett location was Excellent!! I recommend this location by far. The staff was very nice and my visit was prompt.

No wait.. very nice staff..

Very efficient and clean. Staff was very professional

Good job. Quick, professional - especially the nurse practitioner (rikki? Rivka?). Thanks

The PA and the tech were both very kind and thorough. They both spoke clearly and ensured I was informed of my health status. The only minor issue was that patients who came into the center after me were being taken into the treatment area before me. I did not understand why and was not provided a reason.

Thank you for your kindness. I truly appreciated all the help.

Everyone, from the receptionist to the doctor, was very courteous. The doctor was exceptionally caring, took his time to answer my questions , and made me feel at ease. I"m glad I chose to go there.

Doctor was great as well as the entire staff. Friendly

Attentive and friendly staff members. Doctor was knowledgeable and thorough.

Excellent service

Very quick service

My overall experience was great. Since the moment I got there the receptionist was helpful and friendly. The medical assistants were also friendly. The doctor was super friendly and had a great sense of humor which helped me since I get very nervous with doctors. He explained everything very clearly and was very helpful. I would definitely recommend this urgent care to everyone.

the staff was excellent. i highly recommend this facility. everyone was very polite and professional.

Great visit !

My recommendation would be a little more privacy at the front desk when the receptionist asks why you are there/what brings you in. I heard exactly what was ailing all the people who came in after me.

Thank u

My experience at the Hewlett location was awesome! Staff was extra nice and Dr. Van eased my son's fear by telling him funny jokes. The place rock's.

I like the level of attention I was given. The staff was very concerned and did their best to help, especially the director.

Very welcoming and prompt service, had a wonderful experience, everyone of the staff were professional and outstanding, they took care of me right away. I will defiantly recommend this place to all my friends and family. Thank you.

Excellent care quick service and convenient location

I didn’t take her but my husband did ..Since she’s traveling overseas soon and since both ears were bothering her and a bit head and phlem in throat and would be flying on a school trip tgey were preemptive in giving her the proper antibiotic to take along just in case .Very satisfied -highly recommend.

Dr was wonderful

Very good, fast service. Just what I needed at the time.

Very friendly Staff I was sick and scared and they made me feel better

First time visit for my 5yr old daughter. Waited less than 20mins for doc to call, place was clean and bright. Available parking and pharmacy next door🤗.

Quick and thorough

Great job

My first time there and it was a very helpful experience

Friendly environment, clean, MD was great!

Very professional staff. Was in and out within a hour. Will come back.

It was a great place, not a long wait and kind and understanding.

Every one was very nice

Excellent service. Great PA, Doctor even reception. This ctr savede from a hospital trip. Thank you! Adelina Osa

Awesome dr. And Grear receptionist

The nurse who saw me, Tina, was very very patient and sweet

Your staff was very knowledgeable and professional

Great experience with the nurse and doctor. The medical scribe, Fez, was a little difficult to understand and a little terse, but overall it was a good experience.


Excellent care

Professional, attentive and clean establishment.

Fast and easy visit! Thank you!

Good job. Will come again if services are needed. Friendly staff. Professional

Great service

Very pleasant staff.

Very satisfied with service

The lady at the reception was amazing. She is beautiful, professional, elegant, super friendly and so reassuring. The initial examination was good. The doctor was thorough efficient and professional. I was reassured and diagnosed quickly and in a very client oriented manner! Super!

This was the best experience I ever had. For me who does not like doctors this was remarkably painless and professional. Thank you.

Prompt service. Was seen by a Dr in within 25 minutes of arriving in office. Clean, friendly staff & convenient parking.

Pleasant and clean

Time to be seen was short. But when I called back like the dr instructed no one answered the phone

Always satisfied

I like that there was very little waiting time.The staff was courteous and the Doctor seemed very competent.

Wait time was quick and staff was friendly.

Doctors and receptionists really nice. Took forever though

Really good attention to the patient need...I will visit again, and recommend this office to others, who may need it


Very pleased with the medical attention provided by the staff and doctor on staff.

Very good

Dr was very professional I didn't have a long wait I was in and out in 15 minutes I would definitely use them again if I needed to

Very fast service,

Quick and efficient. Friendly staff.

Great visit. Satisfied patient.

Very nice doctors

Great. Taken within a reasonable time. Exam was thorough and doctor explained everything. Medication prescribed was effective. Very satisfied.

Great experience

Very nice understanding and efficient

Quick and straightforward.

The receptionist was nice and efficient. The nurse was professional and thorough. The doctor was professional and caring. I was seen after waiting 20 minutes. The X-ray was taken within 20 mins. The technician was thorough and professional. I asked for a written prescription but was told it was ordered electronically from a 24 hr pharmacy. Only no one checked if the pharmacy was actually open 24/7. It was not. I got there and the cvs was open but the pharmacy was closed. I called the emergency place but they had just closed. Suggestion: don’t leave without a physical prescription and personally check the pharmacy is open before you leave an urgent care center.

The doctor, xray technician and nurse were so friendly and nice that they made it a fun, not scary visit for my daughter. I was very impressed. Thank you!

We had a wonderful experience. Glad we could see a doctor right away. The staff was very professional and friendly.

Very friendly doctor and staff!

I was very pleased with the service. Everyone within the office was very courteous. There were only a 10 minutes wait time from the time I got into the clinic. I was out of the office in less than 30 minutes. It was my first times going to emergent care. I will definitely consider going there in the future rather then going to the hospital ER and waiting several hours or a day to be seen.

Good staff highly recommend

Not a long wait , which is very good . Staff members were pleasant , which is also a plus . The doctor was great

I was promptly seen and examined by a nurse and a physician. My condition was correctly diagnosed and medication prescribed- thank you very much!

Pleasant atmosphere nice and friendly staff. The technician was not as friendly, and a little heavy handed.

Hola el doctor que atendió a mi niña muy buen doctor yo lo recomiendo por que me explico lo que tiene mi niña si todos los doctores fueran haci como el

The office was clean, the staff was friendly and helpful, and the waiting was very reasonable. I had a very positive experience. Thanks.

Was called in very fast, everyone was nice and considerate.

From 1-10 I'll give them 10 Friendly staff and they are very fast

Thank you

You took very good care of me very professional & felt confident of my care Thanks to all that helped me

Excellent service, and great follow up

I was treated in a timely and efficient manner with great professionalism. Outstanding job by everyone involved thank you

I had a wonderful experience at urgent care this evening. The nurses and doctors were very thorough and very kind and patient. So glad to have urgent care in our neighborhood

Very clean , staff polite & service was speedy !

The whole staff was friendly and professional. Very happy with whole experience.

Amazing staff and short waiting time. Definitely would recommend to other people!

The tech and nurse practitioner were very welcoming and they explained everything well.

Dr van was extremely through and pleasant as well as the rest of the urgent care staff...i was beyond pleased... would definitely recommend to any and everyone!

We now know where to go in the event of an emergency . Thank you to this wonderful staff they assisted us on the right moves as it pertained our 4yr daughter . Their recommendation on what hospital to go to was a life saver. Would make this our urgent care of choice going fwd

Service was excellent and the doctor was very gentle and was knowledgeable. Overall our experience was excellent. Thank you!

there was hardly any waiting room time I was treated very courteously everybody was lovely

Staff was pleasant and professional. Was seen in a timely manner. Pers riptions were ordered promptly and accurately.

This is the only urgent care center i go to when I am feeling less than normal. It is always clean, staff pleasant and caring..My experiences have been very good and my diagnosis(s) and treatment(s) on point

My experience was great! I am six months pregnant and went in with horrible pain. Being pregnant And Not having to many options to relieve the pain, the Doctor told exactly what to do And Everything worked out just Great! I would definitely recommend this walk-in clinic. Everyone was very helpful and nice. And there was no wait.

Everyone was pleant,my health questions were answered quickly

They were great fast and very attentive

Excellent care.

Professional and had a sense of urgency.

Was seen promptly, everyone was nice and polite, I was diagnosed with conjunctivitis and proceeded to the drug store for my prescription.

Again, perfect professional services.

Everything was great, only negative is that patients get taken in back and not seen in the order that they go into exam rooms.

Everyone there were friendly courteous and helpful. From the front desk the nurses and the doctor

I like the care they gave me especially on a holiday weekend.

It has very good service and they are qualified doctors and nurses

Good experience. So thankful for your late hours on a Saturday

Great service! Fast good bedside manner and clean updated office!

Great experience. Total of 30 mins in and out. Staff was very friendly. Will use again if necessary.

Excellent . Everyone was very personable , friendly & patient .

It was fast, clean and pleasant.

Very kind and supportive staff.


Upon visiting the Hewlett Urgent Care facility, I was promptly treated. The service was very professional, the attendants were very courteous and attentive and allowed ample opportunity for me to ask any questions I had. I highly recommend them.

Dr Friesella was very pleasant and helpful. We were very comfortable with his concern

Smooth process and a very short wait time.


My experience at your facility was great . The staff was nice and friendly

Awesome. Friendly and caring. Nice to get some real bed side manner these daya

Sophia was well taken care of as soon as we walked in through the doors. The nurse and doctors were amazing and gave us the best care.

Excellent service and bedside manner

Best urgent care experience ever!

After a small confusion of a patient called back into the room before me. I quickly expressed my concerns and the staff corrected the issue right away. Everyone was very nice and helpful. I would definitely return if and when I need to. Thank you.

Short wait time. Pleasant staff.

Fast and friendly

The staff was friendly and caring, except for one fellow who assisted the physician who was “correct” and polite, but not warm and friendly. The physician and nursing assistant who saw me were competent and caring. The patient forms that had to be filled out as a first time patient were a bit onerous. It was for demographics and insurance, and no-fault accident forms. There were no forms asking about past or current medical status.

Good service

Urgent care doctors were wonderful! Received exceptional care and Dr. was extremely knowledgeable and professional. Received 2 follow-up calls with regard to my condition. Would highly recommend !

I was in and out quickly and the staff was extremely friendly and welcoming.

Quick, professional service. Very friendly staff

Staff and Dr were very kind and very attentive.

👍thank you

The service was very swift and professional. I strong recommend to others.

Professional, knowledgeable and Friendly staff. Clean, well kept offices. Dr. Was thorough and gave me recommendations on how to deal with this virus. Good service.

Very pleasant experience. Thank you

Very nice

Thorough exam. Dr Cabot is wonderful.

Quick..professional care.

Very friendly staff did not have to wait long and the doctors explained everything and see to my needs. Hopefully I don't get hurt again but if I do this is the place I'm definitely coming to

Dr. S Cabbot was wonderful. Very thorough and great bedside manner.

The Urgent Care Hewlett staff was professional, warm, and compassionate. They really listened to what I had to say and were very thorough. I was in and out of the facility within a half an hour. I was very pleased with my level of care. They did a great job.

I went to your Urgent in Hewlett where I used before.Iwas having an asthma which’s strange since Ihad seen my primary in AM.They rushes me in to see a great kind carting MD who gave me prompt out standing treatment. Most likely saving my life .He asked if I wanted to go to the Emdency room at local hospital which I did not want & signed your wavier on the way out.I did not get MD name.He spoke with a slight accent Russian . Check for who was on I Hewlett at 9Pm.He provide out standing empathic treatment.He explained the course of treatment to my wife and he asked us to repeat twice to see if we under stood it.A truly great Doctor !!!!

Very nice workers and they’re fast. I spent only 20 minutes to a half hour tops in there and that includes signing in and seeing the doctor.

Nice and friendly staff. I didn't have to wait long.

I was seen by the doctor very quickly and I felt comfortable talking to the medical team there.

Friendly and professional service by the staff. Thankful for the care and avoiding the ER.

Great experience. Nice staff and wonderful dr

Great work

One of the best urgent cares out there!

Great custtomer service the clerk was very sweet!

The entire staff were very friendly. The Dr was very nice and explained the process.and most of all, it was quick!!!


The front desk ladies were very helpful. The wait time was very minimal. Offices were clean and nurses were attentive.

Good experience. Quick and nice. Followed up too!

Doctor and other assistant was extremely nice.

Very nice people

My doctor was extremely knowledgeable and was not in a rush. She took her time to explain everything to me and was also very nice.

Through examination and very professional.

It was fast I was in and out in minutes,

Very good staff and caring great place to visit if it’s late at night

The staffs are very friendly and polite ,they greet you with a smile the makes you feel better inside.the nurse's and doctor's are straight forward and take time to explain and let you understand your diagnosis

Very professional

The doctor was affable and very accommodating. Additionally, the staff were efficient and polite. Thank you.

Very helpfull! They are so nice

Great care!!

Very quick and professional treatment Very pleased

Everyone of my experiences have been good. Im in and out. My treatment is thorough. This is the only urgent facility tha I use. It doesn't matter where I am I find my way there...

From the front desk to the back everyone was so nice and friendly. Jenna and Dr. Cabot made me feel comfortable they were great. I would highly recomend to this urgent care!!!

Excelkent front desk and my doctor was terrific and took her time

My son's leg was broken in a football game. We needed X-rays and got them right away. Your physicians assistant kindly carried my son, who is 15, to the car because he couldn't walk. That was so compassionate and we greatly appreciated it.

The staff is helpful, hospitable and courteous . The Doctor was patient , knowledgeable and informative. I would refer my family and friends to this facility.

The place was very clean and the staff made you feel very relaxed. I was able to get in and out without waiting for hours.

Very professional caring and efficient.

Staff very friendly.

Great! Loved it ! And will visit again. Staff very friendly and I saved time !!!!!!!!

Everyone was just wonderful the service was great the doctor was just wonderful also. Thank you

Skilled clinical staff who are both prompt & courteous in accessment & treatment. I discovered the value of having one on one care that's affordable and within minutes of my home in a facility that's far cleaner than any hospital emergency room. I would definitely recommend treatment here for most non life threatening ailments when possible.

It was fast they were extremely nice

Promt, professional and efficient.

Excellent care and very quick.

Quick and efficient

Thank you

The absolute best.

The service was very thorough and wuick

The person who is at the front desk is the only one who didn’t receive us ( my son and I) with a warm smile. The rest of the crew specially the doctor were very nice. Thank you so much.

The office was sanitary and the wait time was short. Staff was very attentitive and thourough. The doctor was pleasant and explained everything as he went along. He took great care of my cut finger and I even received a follow up call to see how I was doing.

Very efficient. Didnt wait too long

I was very impressed with how professional everyone was and thorough.

Great assistants as well as practitioner! They were very patient and helpful and made me feel comfortable. Didn't take no time to be seen!

Doctor was very professional and thorough. Listened to my concerns

Dr was courteous and took time to explain.

Very clean and friendly. Fast service

Great service friendly

Very polite and great service.

Amazing staff and doctors on board was really happy with the support that was given ty

Great 👍

Quick and very professional

Doctor was great Wait was too long

Staff is very attentive and pleasant. I was seen quickly and efficiently.

Very convenient because of the time. Staff and doctors very knowledgeable and helpful.

Friendly doctors and staff


Took my baby to urgent care for a fever the staff was very nice and professional and the dr and the entire team was very knowledgeable and we had no wait time. Very pleasant experience will definitely return if necessary and will recommend to others

Was fast

Very thorough and courteous staff.

great service and friendly

Great to come in to get accurate checkup

Excellent service as usual

Great and fast services. I would recommend to anyone. Thanks

The staff was very friendly. Dr. Maria was great.

Dr Renta-soto is very kind, thorough and knowledgeable. I would recommend urgent care md to all my family and friends.

Professional service, specialy from the Dr.. I also received a phone call, to see how I felt, very nice.

Friendly and timely service!

Very nice staff

Very good experience: the staff was nice and efficient and Dr Renta-Soto was excellent and compassionate!

The staff members were VERY efficient! The secretary got me a drink because I had trouble walking. Overall I had a very positive experience. Thank you!

My experience we're great

All was perfect, professional from beginning to end.

Thank you for making me feel better.

Excellent service

very efficient very courteous very knowlwgable

Provided me with the medication I needed in a timely manner

Listen and help

Listen and help.

Very pleasant staff and caring doctors

I was treated promptly and professionally

Great service

Staff was very nice and helpful, especially front desk reception.excellent service. Purell hand sanitizer in entrance was absolutely filthy though. I would return here if needed

Excellent experience Very professional Am definitely telling my friends about you.and recommending you to them

I was satisfied with the visit

Very satisfied with the service.

Quick, prompt service. Friendly and courteous staff. I also like the fact that the facility is opened late as other clinics close by 10:00pm

Gave me medication

My son was seen at a reasonable time and the doctor explained everything to us in terms my husband and I was able to understand.

Timely service and courteous.

you treated me for a sore throat. The Dr and his assistant couldn't be any nicer or more professional. I was very happy I made the choice to be seen at Urgent Care

Very good experience

Although the wait was long, the doctors were apologetic and knowledgeable.

Fast, friendly and definitely reccomend others to use Urgent Care of Hewlett.

I was greeted by a kind receptionist, seen by a thorough PA and professional doctor. Good experience, would recommend.

Staff was great and addressed my cut finger with minimal wait and a swift solution. Great experience.

The visit was short and quick. Not a long waiting time. Also the doctors and Medical Assistants were very friendly and helpful.

Friendly and professional office. Thorough, kind and not too long of a wait.

All the staff was accommodating.

Finding this office was a fluke (late in the day of developing symptoms when everyone else is closed but you don't want to go to the ER) but what a diamond in the rough! They are so nice, very professional, very clean, their late hours are a God send and the visit is fast but thorough. I would highly recommend this to anyone who is in the area and finds themselves in need of a walkin clinic/urgent care or for someone who doesn't have a personal Dr and needs care!

Excellent service. The doctor was professional and highly skilled. We initially went because of the convenience but the service and professionalism turned out to be top shelf!

The staff are amazing and the doctor was great as well. Great place. Fast and efficient. The post call from the doctor to check in is very appreciated!

All good - wait was a little too ling for 11pm doctor and assistant all very nice


Very good doctor and caring , they followed up to see how we are doing.

The doctor forgot her name was terrific she's a young lovely intelligent lady. Gave me the correct mefs

The Urgent MD experience was pleasurable. All staff I dealt with ( receptionist/ nurse/ doctor) were both efficient & friendly.

The care I got the urgent care was very efficient. The medical staff was very nice and very caring They made sure I was doing ok ,they call the next day to see if everything was well . I would recommend my friends and family to urgent medical care anytime.

Great services!

Excellent customer service skills in the front. The physician was extremely knowledgeable. I was glad to go to Urgent Care. I will recommend it to others.

Everyone is courteous and the doctor listens to the patient.

Great people, was in and out with good service

Our experience at the Urgent Care here on Peninsula im Hewlett had been a positive one. The receptionist are friendly and welcoming & the medical professionals were very cheerful & giving even though we arrived 30 minutes before closing.

I really wasn't feeling well all day. Staff was great and respectful. I would definitely recommend this urgent care to anyone else!

Processed paperwork promptly, saw doctors right away. Minimal wait time.

Receptionist was extremely pleasant. Dr seemed knowledgeable. Nice bedside manner. Office was clean and neat.

Good service

Excellent service

Quick caring and excellent service!

Definitely need another Doctor or two on Staff. The waiting room was overflowing!!!! Hope u listen to my comment!!!

Great experience.

Excellent service I would definitely recomed you.

Everyone was very helpful and caring. I would definitely recommend others. The doctor was excellent!!

Clean friendly environment. Highly recommend.

Service was fast and courteous. Staff was knowledgeable.


Courteous and professional when pharmacy couldn't fill a script the doctor called right back with the insurance co requirements The doctor was outstanding as well as the nurse and medical assistant

Great service. Glad you are open late. Many of your competitors close at 8 pm

Staff was very nice

A comfortable and non intimidating environment was created.

The doctor was knowledgeable, personable and awesome. However, I did not like that I did not get any type of paperwork to indicate the diagnosis and treatment plan.

Service was very good.

The service was excellent and quick.

This visit was for a follow up and the treatment was as good as Thursday's visit the dr and the rest of the staff are caring and so very pleasant

good service

You took us right away and we were greeted by a friendly female doctor who diagnosed the problem and we were done. The X-rays were read and a written report was given within 15 minutes.

I was happy with the care I received

I am so pleased with the care the dr was fabulous and so caring and the rest of the staff was just great My experience was wonderful

Excellent service . Dr. Was nice to provide samples medicine for immediate treatment for my child.


Excellent care from doctor nurse and med asst.Dr discussed medication options with me and gave excellent instructions. She was reassuring. Only negative is exam room appeared dirty or in need of a refresh.

Excellent staff

The doctor and Assistant was very professional, friendly, and thorough.

The care was great. Short wait. Everyone was super nice. However 2 days later and they are still unable to provide me with a DVD of the X-ray due to the computer it is on not working.


Very quick service, very friendly staff- from the front desk to the medical staff, my daughter was very comfortable.

I was very happy with my experience at Urgent Care. I have visited there a few times and would recommend it highly.

Staff was really friendly and caring.

Very clean office Very nice office staff Dr was kind and seemed knowledgeable

Excellent services

I'm feeling better. Thank you. Awesome staff even at 10pm. Keep up the great work.

Prompt, courteous service. I was in and out rather quickly, but the examination was thorough.

Pleasant experience

No wait, profrssional treatment

Excellent job and people. Quick and easy.

Awesome staff! Fast service! Professional and friendly.

The staff was very pleasant. The doctor was friendly, and throrough.

I had an excellent experience. Very efficient and fast. Thank you

The service was surprisingly great...my first time. There was no wait time...maybe bc it was Sunday. Everyone was courteous patient with me and sensitive


Everyone was very knowledgeable and very nice.

Took care of problem and answered all questions

You were friendly, compassionate and informative.

I was pleased with my visit to urgent md the staff was professional and diagnosed my uti quickly giving me appropriate meds to manage the infaction

We had a good experience & did not have to wait long. The nurse practitioner and her assistant made us feel very comfortable.

My visit lasted less than an hour. The nurse and nurse practicinor were awesome. Within a half hour of receiving an extra strength Tylenol I began to feel much better and was able to swallow much better. Everyone was great from the time I walked through the door.

The experience was fast and very efficient! 5 stars!

fast service! i had a good experience! nice and friendly doctors

Extremely professional competent and amiable

Excellent service! Thank u so Much.

Staff was friendly and attentive no wait time excellent experience would recommend

Really nice and quick

Quick, efficient professional service

Everything! All of the staff was super nice and very professional, and the office was very nice and clean

Great experience. clean and friendly staff.

Great doctor professional.

Very helpful. Fast services.

The staff was amazing and so caring like it was their own child so happy with urgent care

Thank you so much for helping my son Kyle Alfred, I'm so happy that I decided to take him to urgent care of hewlett. Everyone is so professional. Since we left urgent care he was already feeling better. Thanks again.

Short waiting time, friendly staff, knowledgeable and understanding doctor.

I was upset that I wasn't told that it was a nurse practitioner and not a doctor I was seeing. I also thought the wait time was too long the first time I was there. It seems every time I am there, there is no doctor. This concerns me

Great customer service skills and privacy.

Very satisfied

Accommodating & pleasant staff. Efficient service.


Fast and courteous service

I'm had a really good experience everyone was nice, pleasant and professional

Good service

Fast and courteous service

Very friendly staff

The staff was courteous and the doctor was knowledgeable.

I went to urgent care before and didn't really Liked it. Someone recommended Me to your urgent care and i had a better experience

Staff and doctors were wonderful

The doctor and staff were very pleasant. the wait time was a bit longer than I anticipated but it was better than emergency room. I will definitely recommend urgent care and I will use it again.


Expedient. Friendly. Competent. That's all I need. 10/10. I already tweeted about you guys anyway.

Great service! Thank u!

The people are very friendly and seem to genuinely care for your well being. Great and fast service 100% better the the emergency room.

Friendly and welcoming staff. Made my daughters visit a pleasing one. Thank you!!!

The doctor, nurses, and staff were amazing. But I do not think I would come back as 2 1/2 hours is too long for an urgent care visit. Next time if i think I will just see my doctor

Very nice staff from the receptionist to the Doctor.

First time at a UrgentMD center. And I have to say I had a good experience. Would I go back for emergency care? Yes.

Very helpful in rectifying my problem (lacerated finger). Barry Pomerantz

Excellent services and the doctor was very professional and friendly. I will recommend your clinic.

Excellent experience

Fast, friendly and professional service. First time here. Was highly recommended by a friend. Switching over from acp

Excellent treatment by staff and doctor

Everything from start to finish!

Excellent service

Seen in a timely manner. Everybody was very friendly!

Quick service

All of the nurses were kind and helpful. They made sure that I was taken care of fast and well. Also my NP was cute.

The entire staff was nice, professional and knowledgeable. It's very rare to have a team of professionals who work very well together. Keep up the good work.

Pleasant and quick!

The people at the Urgent Care Center were nothing short of amazing! They were very welcoming and made me feel very comfortable. I appreciated their service to no end.

Great and fast service.

Quick and good care

Have good advice. Doctor was very good and nice

Very pleasant and caring staff

Made my eye feel better :)

Very quick and efficient service. Friendly staff

Great service! Did not have a long wait....highly recommend!

Very professional.

All that treated me were very professional.

I really enjoyed urgent care. They helped me really quickly. There was an accident outside and they handled it very profecuanally. Overall a positive experience.

My visit was fine. I encountered caring medical professionals.

Was very happy that they were open late, were able to take X-rays and were helpful and knowledgeable.

Good hours. Nice friendly reception and medical staff

Good experience

Dr. Rentas was caring and helpful with my open wound. She glued it to give it more time to heal. My experience was wonderful. Awesome team!

Excellent doctor and nurse

Awesome experience! Great staff helped me in a timely professional manor!

Very professional and quick

Service was quick. Team and doctor were attentive and helpful. I was treated immediately

Fabulous, attentive, caring, professional help. I sliced off a piece of pad on my pinkie and it was bleeding for 2 hours and would not stop. I went to Urgent Care in Hewlett and I received A+ medical care. My own doctor was skeptical at first but upon seeing the dressing and the way in which it was put on, he was strongly impressed and said he couldn't have done better himself. He also said it was wonderful the way the blood was stopped and after two days the wound is healing beautiful. Tina was so caring and gracious and Dr. Cabot did a top notch job. Kudos to one and all.

The service was speedy and the medical team was very professional!

The receptionist were pleasant and the service was thorough and speedy. I would revisit, should the need arise.

Great visit. Staff was very professional , caring and attentive to my needs. Would visit again. Only dislike was that there is not an lab on site and after visiting yor urgent care center the doctor suggested that I go to the emergency room for blood work to further investigate matter !

Knowledgeable, professional and nice people. A good experience even under the circumstances .

Dr. Cabot was amazing. I had cut myself deep to point where I had to receive stitches. She was very explanatory with what she was going to do for the procedure. Vladimir was also very nice he was humorous and tried his best to make the best out of the visit by sending positive vibes. Monifa was also caring and had made me feel at ease especially when Dr. Cabot had music throughout the whole stitching process. Not only was the music soothing but and help me not think about the stitches too much. The receptionist at the front desk was very nice and helpful. They were all very kind and I had an amazing experience with the well-trained staff. I would definitely come back again for any other emergency that occurs.

Both the doctor and scribe were super attentive, caring and offered all of the relevant information. I really felt taken care of.


Great staff and very helpful

Helped make the correct recommendation for my care.


They were helpful as always

Quick excellent service.

Good service

They were very helpful and knowledgeable.

The doctor that saw me was great! I would go back to her in a heartbeat

efficient and treated with respect

Very nice staff. Very attentive.

Wait time was short and treatment was well

Excellent service

Wonderful experience the staff and the doctor was very pleasant and concerned about me. I would definitely recommend anyone going there for their medical needs

My 3 yrs son got fever, they let me get the check first (there're 6 patients before me). Check, assay, medicine, ice pack. They even print the map for pharmacy. It's very convenienc, better than the hospital emergency. Only 2 mins away my home.

Very clean facility. Friendly staff. Efficient Dr

In and out. Quick service! Thank you and the doctors and nurses were excellent!

The staff was very considerate and caring and the doctor had great knowledge with my daughters condition! I would definitely visit this location in the future.

The staff was great, since the moment we walked in to the moment we left

I was seen within minutes of checking in. Both the nurse and doctor were attentive and took their time to learn about my medical concern and found an appropriate treatment.

Excellent care and concern for my health and wellness

Thank you

Very clean. Very nice stafff

Great customer service very friendly

Great promptness and customer care!

Seen quickly. Staff professional. Dr. Renta excellent.

Great service very happy with everything

Nice, friendly & extremely professional

Great service and staff, was in and out quickly without any time wastage. Only thing I would recommend for better service and knowledge for patient is inform or ask patient whether prescribed medicine will be a brand or generic.

The experience was quick and thorough. Felt better after leaving

I had a wonderful experience with the staff, however with one doctor available I sat for over an hour and a half for a strep test. While I know you cannot determine the call volume ahead of time, one should never have to wait 1.5hours to be seen.

Both the PA, Tina, and the physician were very knowledgeable, patient, courteous and professional. Very happy with the card I received.

Great service fast and efficient Understanding health concerns Would come back again

Great service!

Quick and courteous visit

It was really quick check in. Additionally,the doctor too her time to examine me and didn't rush me.

My daughter had an allergic reaction and needed an IV. They took her right back and wasted no time starting it. That place is amazing!!!! Everyone is so sweet and considerate. I can't say enough good things about them!!

The doctor was thorough and professional and took appropriate care and ordered my medication in a timely fashion so that I was able to go home and get back into bed and rest. Thank you!

I received excellent care

Everyone was very pleasant and knowledgeable.

Care was excellent

Found all people professional and helpful

The doctor was pleasant and immediately put me at ease.

The visit today was beyond exceptional. A slight wait but overall I would definitely recommend them!

Great service, very professional!

First time in urgent care and if I ever need it again this will be my go to place. Everyone was so friendly, service was super quick also.

Front desk personnell were extremely friendly! The Doctor and all technicians tended to every question i had. Overall a great place to go if medical attention is needed!

The dr took a lot of time with me

Great service in and out

All the staff members were genuinely nice, helpful, and competent. I've been to a number of urgent cares over the years, but this was the best experience ever--by far. Little wait time, immediate results, and great patient care. Thank you.

The doctor and nurse fantastic and compassionate. Front desk staff freindly and polite

Everyone was great – doctor, x-ray technician, attendance at the front desk etc. I would highly recommend it to friends

Everything was done great


Starting from initial call to Urgent care, front desk. to Doctor. All very professional & caring. would definately recomnend your facility. I have severe pain in knee & she knew exactly what to do for my comfort before her instructions to visit PCP. Then Orthopedic Dr. I also want to mention your hours are perfect.. not everyone gets sick by 8 or 9pm. Good luck- and thank all your staff for kind assistance.

The service was fast, professional and courteous.

Very friendly and very clean place

Very nice staff and the doctor, reassuring, made kids feel less nervous.

Great Staff who attended to my problems very quickly

Reception - very good - Preliminary exam - very good - Doctor exam - waited an extremely long Time for Dr. to enter Exam Room Waited about 1 And 1/2 hours For Dr. To appear - quick exam Exit ... good - arranged Rx with Drug Store for immediate pick up (11:30 pm)- gave clear instructions for home cars and recommended call personal physician. Over all - very good for emergency, Staff was pleasant and professional !! Rich

I had an amazing experience today at the urgent Md. From Tina meeting me at the door to the doctor and the assistant helping me I felt like I was at home. You guys really do care and made my experience more enjoyable. I will be back!

Excellent service! I was in serious pain, and they got me in an out at a good time. I rushed over to the CVS next door, and picked up my meds prescribed right away. This will be the place to go if I ever need urgent care again. Thank you!

Staff was very nice professional and efficient I love this location I would definitely recommend this location to anybody who ask not a long wait time in and out and helpful and friendly

Overall very disappointed and dissatisfied with my experience. I should not have to wait an hour and a half to to hours to get urine results when I am sitting in pain. I understand doctors get backed up. But it's not okay when there are patients waiting for important results that could strongly impact their lives. Luckily I know my information will get sent to a lab, and you guys are amazing at how quickly tests results get run through there. I will not go back to this location again, and instead to to the cedahurst one.

The service was very prompt and good. The prescription I was given worked the next day and I feel much better

The entire staff are always helpful, makes my time there comfortable and demonstrates a caring attitude. It's comforting to know that there is such a place as the Urgent Care Center. Thank you to the Doctors and staff.

Excellent service. Quick and very professional. Thank u. I'm already feeling better after my 12 hours since being there

Wait was minimal, doctor was sweet, helpful and quick. I was VERY satisfied with this visit.

Friendly helpful fast service

Very nice. The staff is awesome!!!

Good .Husband took daughter .Doc listened to parent and gave what she needed -a cough pill and z-pack .Child has history of ashma , had ear infection also , flem in throat and was about to fly out after weekend to Orlando .Had a family w/MS , type 1diabetes and restrictive lung disease and didn't want her getting us all sick , and her being stuck worse sick in Florida .Mom used nebulizer and albuterolsolution to help speed up recovery as well .TY

Staff and Doctors gave great care!!

Thank you for fast, knowledgeable and polite medical attention.

I really appreciate the warm welcome I received at a time that I was in pain and need a warm welcoming smile, besides the welcome the facility was very clean and the staff listened very intently to what had to say I will definitely tell others about your. On a scale from 1-10 I give your a 10 plus to snaps. THANKS AGAIN.

Very kind thorough and personable medical personnel

Friendly, personable staff.

My experience was just what the dr ordered!! I was seen immediately and many thx to the personal who assisted. The nurse practitioner was on task and I was out and at the pharmacy with a half hour thx

Everyone was accommodating and pleasant.

Very friendly & helpful.

Excellent facility, polite staff...if you have to be sick this is the place to go for help!

I waited in the waiting room for about an hour, until I was finally called. However, in the exam room, it took the doctor another hour to actually see me. When she arrived, she decided to do another lab test and said that the results would be ready in 10 minutes. 10 minutes turned into yet another hour of waiting, totaling 3 hours of merely wait time. There was no regard for my own time. In addition, I had a bad cough and the doctor didn't even use a stethoscope to check. The nurse was also incredibly sick herself. It was as if they were afraid to touch their patients.

I was so please from front desk technicians and the doctor Everybody were so professional My son's problem was resolved Thanks

Thank you guys ..you are the best

The staff and nurses were very friendly. The doctor was very nice and helpful. I would definitely return and recommend this location to anyone.

Reception staff was cordial encouraging and helpful. The office was very busy but it moved along smoothly. The professional was sarisfactory and spent time with me


Very nice assistant worked efficiently and this time we were in and out within a reasonable time.

Very thorough exam. Good experience

Excellent experience Everyone was very professional and of pleasant disposition Definitely will recommend you To our friends Thank you again

Friendly and knowledgeable doctor and staff.

awesome staff quick service. thank you!!

Great experience. And very helpful in alleviating health issue.

I want to thank all the staff and medical staff for attending to me. They were very professional, caring and concerned. Ms.Dunham was very attentive to my concerns and made me feel that I was being very well taken care of. I also called to thank her for her professional judgement and recommendation.

Good visit

We waited a long time and the medical assistant was not friendly at all and nearly knocked my daughter over twice in the hallway. The doctor, on the other hand, was wonderful.

Service was fast, doctor was nice, found what I had right away, describes me medication.Thank you

Front desk was nice NP Jackie was awesome MA Godfrey was pompous MA needs to drink some humble juice Overall experience was good

There wasn't a long wait. Everyone was nice and helpful. Thank you!

Great service! Quick! Doctor was very tentative .

Pleasant experience, would come again if needed.

The staff was very professional courteous. I am feeling better and would recommend the service to a friend. Thanks

Very good experience . Thank you

Very nice, clean, professional, overall experience was great Thank You 😊

The services were very quick and the Physician that serviced me was very compassionate. Thank you


Very attentive quick and to the point. Took time to fully inquire symptoms and cared


Thanks guys for help my mom

Didn't have to wait long to get treated. They did a through examination running several tests to rule out possibilities of what I had.

Staff was friendly. My husband and I were both helped promptly.

They were nice and efficient.

Pleasant and quick. All staff members were courteous and helpful. I would highly recommend this urgent care location.


Great service


Good experience. Good dr

Wait time a little too long, about 45 min. All employees were very nice and very helpful.

Thanks guys for all your support and help 😘

That was the best and quick experience way better then the ER....

Everyone was so helpful and kind

Excellent service wonderful people

I was seen pretty much immediately. Everyone was both friendly and proffesional!

Friendly staff

Came with my grandmother cause she had a really bad cough and cold. Didn't have to wait a long time in reception area and the MA came right away to take blood pressure and ask questions. But had to wait like 20 mins before the doctor came in to see her and only spend 5 mins with her. Not sure I will go back to this urgent care.

My toddler was sick, there was no wait and the staff was lovely. Would just love some more info about natural things we could do to support the immune system. Thank you!

Staff was friendly and professional. I am happy with the medical care received.

When I walked in I was greeted very nicely . While in the room with the assistant, she was also very nice and professional while doing my work up .. the doctor was very pleasant and professional..

Was seen quickly. Staff was friendly. Prescription was ready at the pharmacy within minutes of us getting there. Thanks.

Excellent service

Took me immediately office was very professional

I was met by a competent receptionist. The medical ass't was very kind . She knew I was nervous. The doctor was lovely and thorough.

Everyone I met, from the time I entered to the time I left was very friendly. The doctor was knowledable and had a great bedside manner. I will definitely come back if I'm not feeling well in the future.

The wait wasn't long and the doctor was friendly and knowledgeable...I was in and out

Medical Attention was given promptly . I was diagnosed and treated immediately and then give medication to help me recuperate at home. The nurse and the doctor were very professional and kind during my visit.

Very friendly, patient staff. Clean facility and the wait time to be seen was minimal.

Excellent reception at the desk and in the back. Had second thought about returning since the last visit at the Rockaway location. That Dr. needs to go! She was horrible! Staff seen today was excellent!

The visit was a very pleasant fast visit. I was seen immediately and everyone was extremely efficient and pleasant.


Wonderful experience..... nice people

Great staff! Very nice and helpful.

Very pleasant and quick. Thank you

Didn't wait long, very thorough, very happy I would def go back

It was great fast and easy

Very attentive support staff and medical provider. Services were provided promptly and professionally. The follow-up care to check on my recovery status after visiting was very much appreciated. Would recommend this facility to anyone.

Excellent. Loved the follow up too.

Customer service was great, didn't have to wait long to be seen. Everyone in the office was very friendly and helpful. Definitely an environment I'd come back to.

Very gracious, although the condition for which I twice visited persists. I have an infection in my left hand which proved unesponsive to amoxicyllin-clav. Upon return I was further prescribed cipro and clindamycin. That was two days ago. Infection still unimproved.

It was very placed to be there and they where very nice with Kayla thank you

Everyone was really nice and tried to keep my son calm.

We felt very comfortable talking and explaining to the doctors all about our concerns. Place was clean and pleasant

Great staff. Thank you

Great staff and doctor

Please update your records. The patient's name is ROLAND not RONALD. I spoke to the receptionist the night of our visit to ask her to make the change. It wasn't done. Thanks.

it was first time there ans it was great experience. everyone from those at desk taking paperwork and answering questions were very nice. the doctor and assistant nurse we saw wete outstanding and made a stressful situation more bearable. thier calmness when we were wrecks helped us a lot. i was impressed with follow up call as well. dr cabot

Great care

Excellent, friendly professional staff. Great diagnosticians. Immaculate facility with State of the art equipment. Quick to be seen. Received my diagnosis and conveniently had meds ordered for me next door at CVS. Super convenient. Feeling better already🎯

My daughter was in and out super quick. The bedside manner of the staff was amazing. I would definitely recommend

Very friendly and understandable

I was very pleased with the service. Thank you.

Very friendly...

Very personable staff.

Very efficient. Nice and professional

Everything went very smoothly. Shannon is an amazing technician who always smiles and cheerful

Dr. Hermes was amazing and kind! Perfect! Thank you!

Good experience. In and out quickly and got meds needed

Justin was nervous about going to the doctor but when he walked in to the friendly staff and patient smiling faces he quickly calmed down I would defenitely recommend this urgent care site to others :)

Fantastic staff, very friendly and attentive.

Friendly staff and great service and advise. Thank You

Thanks for caring for me

Good visit. Nice staff

all of the staff were knowledgeable in what they do, special mention to Dr. Cabot who was excellent too, took her time to assess the patient and listened intently to what the patient says, smart and dedicated doctor, would recommend this urgent care facility to others too.

I received prompt care. Everyone was friendly and professional. All my concerns were addressed.

Everyone was extremely nice and caring

Everyone there is extremely professional and very kind and understanding.

Great bedside mannar 10/10

I was comfortable with staff. They were friendly and professional.

Great experience!!

Convinently located. A great place to go for a quick diagnosis.

Efficient service

Staff was competent and efficient.

Minimal wait time. Kind and caring doctor and medical staff. Feeling better already.

Quick service and friendly staff.

Great staff. Very helpful and knowledgeable. I will continue to use the facility when needed.

Courteous and professional staff, clean, well lit, no smells. Answered the phone right away when I called. Called me to follow up on how I was feeling the day after my visit. Thank you 😊

Both receptionist and Dr. Soto were welcoming, understanding, patient, thorough and attentive to me not feeling well. The office was clean, neat and warm. I was accommodated with a note for work and medicInes were called in to my pharmacy for quick pick up.

Great friendly welcoming staff !

It was my first visit and I was treated in a very professional & courteous manner with care from each member of stsff. It's great to know that we can still expect great service from our Doctors

Friendly staff good service

Outstanding customer service

The doctor was nice. Explaindeverything that was necessary. The wait was not long. Very patience

Excellent quick and friendly service

Great visit.

It was okay except for the long wait. There were only two people before me and I waited an hour to be seen.

I'm always treated kind and with respect PA MD MA are all wonderful

The PA was knowledgeable and patient. She listened be provide concrete insights.

Kind Professional Fast Accurate

Excellent! From medical assistant to doctor, we were treated so kindly. A+


The aide was kind, took note of all my symptoms and was very personable and knowledgable while doing so. He warned me plenty that the test for the flu up my nose would be uncomfortable and prepared me for the experience. Even when I scrunched up my nose he corrected me and I was able to concentrate. A truly calming presence. Thank you all again!!

Very professional great

Was a very good experience

I had a bad upper respiratory infection. I was seen quickly, given a prescription & sent on my way. A few days later, you called just to check up on me-which was really nice 👍🏽.

Excellent service, wasn't a long wait.

Excellent service and staff!!!

Great and friendly service . Both front desk and care

Everyone very courteous, didn't have to wait too long, called my prescription in right away, able to get test results in about 30 minutes (although I was first told it would only be 10).

I went to urgent MD after I fell. I went in and was seem right away. I the staff was polite and helpful. Over all it was a good experience

Personal was very helpful and professional!! The visit was quick and the doctor on duty was very sweet and caring to my son

Staff really nice They will be able to do more test like ultrasound

Everything thank you

I thought everyone was really nice. The nurse practitioner (sorry I forgot her name) was very helpful and explained everything. I did feel that given the very few people ahead of me I did wait longer than expected once I was brought into the exam room. It was also very nice getting a call the day after my visit to see how I was feeling.

Bedside manner was perfect. Thank you

The waiting time was minimal, everyone was friendly and very professional!!!

Hi. Everyone was so lovely however ... I was tested for the flu and it came back negative .. and I'm almost positive I really have it . Is there such a thing as overnight flu test ? I am missing my chance for tamaflu. I would still go back to your facility bec Everyone was professional and nice .

Considering that it was crowded, it was a relatively quick visit and caring staff

Very plesant experience. I was always skeptical about visiting urgent care but was pleasantly surprise. The staff was very courteous and worked very efficiently. I would definitely recommend urgent care of Hewlett. Thank you

From the receptionist to technical assistant to the Dr. (Who was so pleasant and caring) the treatment was exceptional. Very impressed with the whole experience. Thank you all.

Wonderful service ... Really helpful

Professional, and quick! Very helpful

Very professional

Been coming to this Urgent Care since it opened pretty much when it opened it was super clean and it's still not really dirty but notice the light fixtures needed some cleaning and the soap dispenser is broken in the bathroom, the staff there is awesome, Tina is one of the best nurses in New York, not to trash talk the place but just needs to be a little cleaned up mainly the lobby everywhere else looks fine that's soap dispenser really bothered me, other than that it's the only place I will go

Very efficient and professional service

Courteous and professional

Everybody in the office was very nice and the nurse practitioner I saw was thorough.

Staff and dr were great. But long wait time.

Great friendly staff Knowledgeable doctor

Came in in a lot of pain and very sick. Staff was attentive and caring. Felt much better after, thank you!

Waited 2 hours and only one doctor on staff not good

The doctors, nurses and staff were very professional, kind and caring. They took very food care of my daughter.

Very thorough. Treatment administered on site effective.

The doctor was attentive and listened..i would definitely go there again. The only tthing i didn't like was the long wait.

Very good.

My child was throwing up and you took him directly into a room

Excellent care. Thank you

Always warm and carting service

I was in and out within a half hour. Thank you!


The Dr was thorough and patient. The support personnel were friendly and caring.

Receptionist was very polite and kept me informed of the wait time. Staff was professional. Neat and clean facility.

Everyone very friendly and professional.

Clean & efficient.

Very courteous and professional

Great!!! Staff was so nice

Very helpful. Thenx

Place was Clean. Staff was very nice as well as the provider. I would definitely recommend this place.

Great staff, friendly.

Very friendly staff. Not a long wait to see technician or nurse practitioner. Quick follow up. Would definitely recommend.

Execellent place. Friendly service. Efficient but not rushed. I'd definitely go back.

I appreciate the friendly atmosphere provided to the patients making the experience a good one thanks alot

Awesome experience!!

We were visiting because of a slip and fall in the snow. We were treated and released relatively fast. The staff doctors and nurses are great. It was a as positive an experience one can have when visiting urgent care. Thanks

Good service and attentive.

Excellent service

I was seen by the nurse practitioner quicker than I thought I would. I felt that she & the medical assistant were knowledgable and I felt confident they could help me. They helped me & I was on my way. Very satisfied.

Staff was very professional Calming and very patient Did not feel rushed Examining rooms were very clean Restrooms were clean

There was an Hour wait...was all i heard the Female Receptionist say....even after telling her i was an asthmatic, I said all my years of being an asthmatic I never had to wait...i feel all staff should be trained to know who can wait and who shouldn't wait...it took another staff to realized I was a chronic asthmatic with a History of Cardiac Arrest and multiple intubations ..The Doctor and Staff responded very quickly...after Learning my History...Thanks For your Quick Response...

Great courteous staff. Doctor attended to my needs in timely fashion. Very professional. Thank God for you guys...i am back work today. Txs . Grace M. ( please dont use my last name or any other infi to publish )

Receptionist was friendly & helpful. Doctors assistant was friendly took my vitals . The Doctor was friendly . Prescribed my medication . Was able to go next door to CVS & get it filled. Overall a very good Experience. Thank you.

Got what I needed.

In less than 5 minutes i was seen by PA then followed by NP. After 15 minutes they sent me to pharmacy to get my meds. Great service!

The convenience was great. Staff personable and helpful. Only complaint was the smell of staff who clearly smoke and the strong disinfectant used to attempt to cover it up.

Curtious, clean and quick. Thank you

I felt safe and secure that I was going to be taken care. The staff were the friendliest and most professional. Thank you!

My experience with my two year was quick and pleasant.

Pleasant experience

Bit of a wait, but went very smoothly once inside.

Threat job. I feel so much better. Such nice staff members.

Very satisfied with the attention I was given.

Nice staff,super convenient.

I was taken care of in a timely manner. The Drs. were caring.

Quickly seen and diagnosed

I was very pleasantly surprised by your facility. It is run professionally; the premises are Clean; the staff is very knowledgeable and courteous. The doctor was very competent , self-assured and had a good Sense of humor as well ! I would certainly come to you again!

Great attention to detail with a caring touch! High praises for the doctors and nurses who took care of me

Very professional

The staff was great and very helpful. Their main focus is on YOU! They only want you to feel better and they really did. I feel better than the day they saw me. Thanks guys!


Everyone was very nice and professional and do seem to be handling everything for her than a lot of people needing help!

The doctor and staff were professional and attentive I would recommend highly recommend your facility

Great staff. Clean facility. But no offense, hopefully I won't be back! Thanks for the quick, friendly care!

Both the medical Asst and doctor were excellent!

Nicole at the Hewlett branch was the nicest person I've ever talk with in the entire world and I really think that she deserves to get praise and please make sure that she knows that Heidi Lieberman was the one who gave her this praise I know it says to not put personal information but I want her to know because she was awesome and meet you at everything was OK

It was a great experience as always. Everyone is very helpful & very nice!

Super short wait time. Excellent doc and extremely well-qualified & personable medical assistant. And the lady at the front desk was really nice too. 10/10 will come here again!

It was a nice and satisfying visit they were courteous

Greatest experience. Was in and out in about30 minutes with a hand X-ray! Nice brand new clean facility. I Highly recommend this place.

Excellent service

Jackie and Shannon were great!! Couldn't ask for better people to help me.

Quick and courteous.

The office was very organized. I met with three different people - the person at the front desk, the technician who interviewed me as to the reason for my visit and took my bp and temperature, and the doctor who examined me and prescribed the medication suited to my issues - and all three were very courteous and professional. I was very satisfied with the care that I received.

The women in the office is fine as hell

Great place, very nice workers. Doctor was great.cant wait to come back, well not really. Only if I'm sick.

Everyone was very nice and helpful

Jackie did a great job in administrating vaccines. I didnt even feel the shots. Highly recommend this Urgent Care!

Everyone at Urgent Care was so helpful and nice. I highly recommend it.

The staff at the Hewlett Urgent Care were extremely kind......helpful.....and professional..... I live VERY CLOSE to the Urgent Care on Rockaway Turnpike BUT in a mild emergency I CHOOSE to drive a little further to HEWLETT because the staff is so fantastic..... I would highly recommend this place to EVERYONE I know!!!

The visit was quick and the staff were personable. Thumbs up!

Excellent experience! In and out. Great, responsible service. Thanks to Dr Jackie!

Great and timely service!

It was terrific. Thanks.

Good bedside manner

Great staff 😍

I was immediately given treatment, making me feel like a patient rather than $$$. The staff was incredible. Wish more medical agencies treat their patients with respect and always looking out for the well being of the patient.

Very courteous and professional

Doesnt need to wait long to be seen by MD/NP. Kudos!

Doctors and assistants very friendly, capable and knowledgeable. Followed up with call to make sure I was ok. Took me in after short wait. Great experience, would definitely go back.

Dr and everyone were very nice They treated me with respect. I would recommend this facility to everyone.

As always, quick, thorough examination.

Dr. Van was very caring and responsive. He was very thorough. I was seen fairly quickly.

Everyone is very caring and I felt cofortable. I highly recommend this office. Thanks much. MaryannM.

Everyone was just super friendly

The new physicians assistat was very good. And as always the nurse from the front desk clerk to all the staff inside the place where all very nice. Thank you, Your patient!

Excellent service and xare!

Everyone was very professional thanks

Great care great people nice friendly atmosphere

was good quick experience very helpful

The dr was awesome! Great experience!!

The staff were qualified and caring. They provided quick care and education regarding cardiac disease. This urgent care center is a great safety net in our community. I rate it with 5 stars.

The nurse who took my info was super. She spoke very clearly and took her time with me. The staff at the front desk wasn't efficient (asking questions that were already answered on the forms), but good enough I guess. The PA was direct and efficient. Very happy with the experience.

Great place ❤️️

Everyone was very friendly and helpful. I filled out the paperwork for my daughtet and she was seen by a doctor right away. I also got a note to excuse her from activities. I have never seen my daughter look so happy being at a doctor's office. The office is open till midnight, so there was no need to go to the ER. Totally satisfied!!!

The staff and dr were very helpful and timely. They took care of my son and we appreciate all that you do. Thank you

Thanks for being so kind and also efficient.

Staff was courteous and I didn't have to wait long.

I left a review on google maps 5 stars! You guys are great!

Short wait Kind people

Everyone was very nice and professional. I was pleased with the care my father received.

I was so happy I was able to go to the Urgent Care here in Hewlett. The process was quick everyone from the front desk receptionist to the doctors assistNce and the doctor was friendly and professional. All of this after 11pm at night and 10 min before closing!!

Response was quick with a very professional staff.

Quick pleasant great staff I would recommend this to anyone with late hours such as myself

Great service, very friendly staff all around.

Great friendly staff. Good and fast treatment.

Dx, Rx options based on Insurance coverage, immediate script and pick up at CVS, pleasant front desk, clean, short wait time. Thank you!

Dr. Hermes was amazing! Thanks so much! My son feels much better now!

All friendly staff. Rooms were warm though. Will recommend.

Very friendly staff and the wait was not long at all.

Too long of a wait

Too long of a wait

Prompt cz thorough exam. Even had prescription filled on a Sunday night.

Staff was friendly and caring. I was seen within minutes. Both the nurse and nurse practitioner took their time and helped me. I'm not sure if there's supposed to be a doctor present, but I wasn't seen by one and wish I had for a more thorough analysis of my symptoms.

Thank you! Great service.

Very happy with the service I received.

Staff was great, I was in and out quick, and everyone was friendly. I'll definitely go back when I'm sick again.


Great care by nurse practitioner...very caring and spend a lot of time.

I went for a follow up on the stitching of my finger. I had a positive experience. Thanks

It's always a pleasure. The staff is friendly, office is clean and the providers are very knowledgeable!

Good job. Excellent!

Great service

Very pleasant and professional care

My experience was positive. Everyone was kind and explained everything. They did a great job stitching me up.

Prompt care. Got what I came for. Pricey without insurance obviously but overall good experience.

It was a pleasure experience at the hewlett office friendly caring and sensitive to my 5 month old son thank you for everything From Gili taly and Daniel

Dr. was amazing employees were amazing will always go back to that location because of doctor and nurses care

Great doc. Moved fast in and out.

The staff at Hewlett were efficient, warm and welcoming! Thank you for taking such great care of me in a timely fashion!

Treatment excellent and professional

Didn't wait long. Professional and courteous employees

Really wonderful doctor and nurses. Made us all feel comfortable and taken care of. Extremely good care.

Great service.

This facility was very clean and organized. The staff was very well experienced.

Quick and great service every one at this location was amazing.

I love the way you people take care of the person visit your place. .thanks I feel much better. ...have a blessed day. ..

the doctor made me feel comfortable. Was direct in her answers. spoke to me in English and not doctor so I knew what was happening. It was an overall good experience in an upsetting situation.

Fantastically fast, faster than usual.

Quick service

Everyone was great!! Thanks for the help!

Dr. Renta-Soto was very professional and friendly. She took her time in evaluating and diagnosing my cold/cough and prescribed medication that would cure my month long illness. Liked her very much....thank you!

Great , clean facility & the seem to really care about helping you with injury

Very great service, friendly staff and great doctors. Very professional place thank you very much

I had a good experience but a long wait time.

Everyone there was very nice.

The doctor was so nice to my son and concern and understanding. She also seem knowledgeable

Great service

Very kind environment activities for children friendly staff courteous

Fast service Really friendly and knowledgeable staff Nice to know where to go

Reception was great. Kind people.

Friendly staff. Minimal wait. Good service. Pleasant experience.

Staff is extremely friendly. Wait time was not long. Nice to know you are there when all the doctor offices are closed

Quick and efficient

My daughter was treated so well. The physician gave me some recommendations for my daughter's eczema condition that I really appreciated. She was very professional. The staff were very attentive and professional. I will definitely recommend my family and friends.

Speedy Service

I was very happy I did not go to the hospital, quick and easy. Although I would say messaging a person to fill out this form right after they leave the office is not ideal as most of us are not feeling great at the time.

Great service

Everything was done in a timely manner. Didn't have to wait long to be called in. The radiologist was running late & the PA & medical assistant kept us informed of how long he would be. Very nice & clean. Everyone was very nice

Very professional and friendly

I was extremely pleased with everyone in that office Friendly knowledgeable wonderful sense of humor I will recommend highly

Thank you so much. Very nice staff. Professional quick and polite. Nice to have them in the neighborhood

Staff was helpful and professional

The visit was delightful the staff was very helpful and warm

June was wonderful in her bedside manner and also in handling the procedure. Thank you sooooo much for relieving me. 👍🏽🤕

He staff was awesome! The PA and nurse both had a very kind and caring bedside manner with a great sense of humor. The environment was clean, friendly, and inviting. Definitely a place I'd go back to if I get sick again.

Terrific service

Great experience

Staff and doctor were very friendly and informative. Did not wait long and it was very organized. Very clean as well!

Very friendly doctors nice experience

Very satisfied with the care I received

First time I went to this clinic and they took me in right away. Amazing staff! The doctor and med assistants were caring, responsive, and professional. Had an overall positive experience! Would definitely recommend this clinic.

Staff was amazing, very professional and kind. The Dr. was very kind, gentle and addressed all of my questions and concerns. The wait time was about 15 minutes and the facility was clean. I would highly recommend and would visit again need be.

Warm, pleasant staff. Since this was my first experience at Urgent MD, I was uncomfortable. I was made to feel comfortable. I hope the medication works and I feel better soon!!!

Everything from admitting to the nurse with tattoos and the doctor was a great experience. Calming and respectful even to my young daughter

I came in and was seen quickly. Dr. Van diagnosed me quickly & allayed any fears I had. I would definitely recommend to anyone

Good experience. Staff were very kind, professional and it was a clean facility. Great job Urgent Care.

Wait was adequate and staff courteous.

The service was excellent. The facility was clean and all of the employees were friendly and helpful. Dr. Maria (or Marie), was patient, and beyond thorough. It was clear that her goal was to get to the bottom of my daughter's fever. We had just come from another doctor (our regular doctor's backup in another town), and didn't feel comfortable about his non-thorough diagnosis of nothing being wrong except a congested cough. Within 25 mins of that appt, while picking up prescriptions, we figured it wouldn't hurt to have someone else take a look at her too. Unbelievably, Dr. Maria found that BOTH ears have infections (after she cleaned ALOT of wax out to finally see into ears). I'm am so glad that we "stopped by" otherwise we would have been in the emergency room within 36 hours. I'm so thankful.

Very good

I was there for my 3yr old son. The service was prompt, Dr.Maria saw him, kept him calm & was excellent!

Fast, accurate amazing experience

My daughter couldn't walk she hurt her knee and they brought a wheelchair out to get her. Very friendly and helpful!

Very positive experience. Both RN and NP were very thorough, professional and had very friendly demeanor.

The visit was quick and the doctor was very nice. He made me feel very comfortable and explained everything he was doing.

Really good and helpfull

Was very satisfied with the care. My issue was with the Xray interpretation "concern for fracture"...what does that mean? I was also "concerned for a fracture"...thats why i brought her there in the first place! Where do you send your xRays?? Other then that we were very happy with the care. The staff was kind and the wait was short.

Great experience! Thank you!

I had a great experience. Lady at front desk very welcoming. MD Maria Renata is awesome. I would definitely return if necessary.

Awesome service. Professional, courteous, polite, knowledgeable, and caring staff. Very short wait time. Would definitely recommend this facility to friends and family.

Every one was very kind and helpful! Thanks for making me and my son (5) feel safe

Clean facility great caring staff.

Good experience! I definitely see myself coming back if I have another similar situation.

Excellent service. Always available. I'm thinking what a terrific addition to medical care!

Dr. was a pleasure!!! Lovely nurse as well.

I was really scared of getting stitches but Sam made the experience a lot easier for me even tho I was acting ridiculous and scared. Thanks Sam

Staff was very attentive to my needs and explained any questions I had.

The visit went well.

Quick clean very professional

Quickly was inside the office with no wait time! Quick accurate diagnosis and pointed me in the right direction specialist-wise.

Doctor was amazing and kind! She diagnosed me and treated me within minutes and after taking what she prescribed I felt so so much better.

The staff was friendly courteous and patient friendly. They understood all of our concerns. The physicians were also vert courteous and met allow our concerns. The wait was not long

I had a really good experience at this ergicare. It was quick and the staff was very friendly and honest. The doctor was amazing and certainly helped my fiance and I. Thank you

The office was extremely clean and the entire staff was exceptional. In and out in less than 15 minutes. Will definetly go back.

I was very pleased and impressed. The Dr and nurse were amazing. Thx so much.

Great staff

I was happy to be able to get my much needed prescription for antibiotics locally at a late hour enabling me to get my medicine at night and start using it without wasting time.

Very quick visit!

Great professional treatment

Great care and service!

Everybody was very friendly and helpful. My only complaint is that I had to wait couple of hours before I was seen. I took way too long.

I felt so comfortable with the staff. They were so friendly and knowledgeable. Tina the LPN in particular made me feel like I was in good hands. I would definitely go back again.

Everyone was great and helpful. Great visit.

Thanks for help. We are new to the area and we are grateful that we had a pleasant experience. Staff was professional and very responsive

I was greeted by Friendly, caring snd very helpful staff. Little wait time .

All the staff were helpful and nice!

The facilities where nice and clean . The staff was pleasant and professional. Seen the Doctors rather swiftly, no long waits . I would refer and absolutely return again .

The wait was long to see someone I had a cut that needed to be glued and was their for at least an half hour to be seen then anouther half hour to be moved so i could be glued. U need more pa or doc on staff so people could be seen faster it becoming like an er thier and not an urgant care were you are in and out.

It was ok

Very nice place Jackie and the nurse who checked us in were very nice

Amazing experience, quick & thorough service.

Service was fast and the staff was friendly. Great experience all around. Thanks!

Everyone was very nice and got me in quickly. The only thing I would say is that I came in bc I was stung by a bee and wasn't sure if I was having an allergic reaction. My tongue felt tingly and my throat felt tight and swollen. Even with the door to the exam room closed I could hear everything outside the door and when the nurse told the doctor what was going on with me the doctor told her I was probably just overreacting. I don't think it affected the care she gave me (Benadryl and monitoring) but it was uncomfortable for me and I kept downplaying how I felt so I could leave.

I liked my visit to the urgent center. I would recommend this place to my family. I also expect that someone will call me back with my urine analysis results. I will appreciate follow up.

Very attentive and caring staff

Nice and easy, super friendly staff

Quick Kind Made me feel comfortable from the front desk to the PA. Will always visit this site when I'm in need. Thank you for a wonderful experience

Everyone is always very welcoming! Ask lots of questions which is always good.

The staff was very professional and polite. My issue, was handled and I am feeling much better.

Very professional and made me feel at ease. Would highly recommend to anyone

Very little wait time. Staff was very nice.

Prompt response. Thourough diagnosis.

Please advise what to do about the rash/fungus to Aris' foot.

Very fast service. I didn't have to wait a long time.

Maybe it's necessary that do more exams for verify the problem of the patient