Invision Eyewear

4.9 / 5Overall Rating

1082 reviews

11477 W 95th St SW, Overland Park, KS 66214

+19138881181

Patient Reviews
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The experience was good, but the glasses are not working yet! I don’t know what’s wrong, but I guess I have to go back to my eye doctor and have them retest my eyes!

Love my new glasses and very nice place to shop for glasses.

Great customer service.

I didn’t get the sunglasses yet

Dr. Carter is a delight just to be around. Most doctors are caring but Dr. Carter takes that kind of to another level with genuine smiles and a higher measure of interest in a better outcome for my old eyes. I'll never switch.

Invision Eyewear was exceptional and professional In providing awesome eyewear that will make you feel like your wear an extension of who you truly are.❤️

My experience with Heather was very good. My previous experience with Crystal was not. She gave me incorrect information about Insurance.

Real good job

Excellent Service

They were fantastic. Will be going to them for now on! Great customer service also!

Both Marilyn and Claudia were very helpful, and I feel confident that i received the best possible care!

👍👍👍

I always have a great experience

Super people to work with and top quality glasses. I wouldn't go anywhere else.

Your staff are great, friendly and very helpful! I have been getting my glasses there for years and will continue for many more. I even brought my husband for his glasses this time. Have a wonderful day! Very satisfied! JR

Invision Eyewear is awesome! Donna & all of you take great care of me, even in an emergency! Nice, friendly, professional. I will most definitely be back as needed, and will recommend you to others in the meantime. Thank you!

Recently got Ray Band Script sunglasses. Excellent product with the progressive script And great service.... I’ve been a customer for over 20 years.

did a wonderful job and made me feel at home

Wonderful

Heather was very helpful as I broke my glasses she worked with me to find a satisfactory solution. They even glued my old glasses so I could see until the new ones came in!!

Your secretary when I came to pick up glasses was not with it could not find glasses fortunately she asked another person who found it in30 seconds

Professional service

Everyone who works there is very nice. They were helpful in finding what I was looking for. My eye doctor experience wasn’t 5 stars, maybe 3.5. I have a slight lazy eye and i explained that from the beginning, but after my eye test he made me feel like i was just lying and nothing was wrong when I’ve had glasses for the last 10 years. I had to explain it again that it was one eye, not both. Finally got somewhere but I’ve had better experiences elsewhere. But overall, the staff will be the reason we come back.

Great customer service. Very happy with my new glasses. Thank you

Heather Nation was the person helping us. I will never go anywhere else. She was absolutely amazing!!! Couldn’t have asked for better service! Do yourself a favor and seek her out!!

Everyone was very nice. Crystal listened to what I said I wanted and gave me several options. Very professional and helpful. Great selection too, plus it was ready in 30 min!

I enjoyed my whole experience. The optometrist is great and got me right in while the ladies at the desk helped me find the best frames to fit my face. This is the 2nd year I've been there and plan to keep coming back! It took 30 minutes and I had my new glasses.

Happy to see you carry Tory Burch frames now! Love my new sunglasses. Heather was right on regarding finding frame choices! I'll be back!

Great experience.. our sales lady that took over after first gal had to lv was unbelievable!! Very kind personable an knew the product. This is second yr back to back purchases. An I drive 45 min one way. Love the store

Arrived at store minutes before closing. Ladies were patient and answered every question. Took time to custom fit sunglasses we purchased. Repeat customer for certain. Thank you for the great service

All around a great buying experience.

Thank you so much for a great experience! My husband and I will never go anywhere else for glasses and/or contacts! Respectfully, E. Barnes

Great customer service

Heather was extremely knowledgeable about the glasses and frames. She also was able to make my insurance work out for the best coverage. I have used Invision Eyewear for the past 25 years and I highly recommend them to others.

I have been doing business with this Company since 1974. I refuse to give my money to any other. Thank you!

Excellent service!

Experience was personal and not rushed. I very Much enjoyed the customer service experience and these are best glasses I’ve ever owned. Will recommend!

I liked dealing with you and good experience that I have it with your service

Just happened to see this place while accompanying my granddaughter for eye exam across the way. I was not planning to purchase anything but with pleasantness and patience of staff in assisting me, I purchased eyeglass frames. My overall experience was great & recommend Invision Eyewear.

Tremendous people, helpful, considerate, knowledgeable. Have come here many times and have always been treated well. Will certainly use them again!

My sales lady was excellent

The staff was very helpful

I felt I was treated special. One on one treatment

Much thanks to Donna and Alex. Donna helped me select the Parsol frames that I do enjoy and the Ray Ban sunglass frames. When Alex adjusted my new prescription Ray Ban sunglasses,something that I hadn’t had since 2000, the verdict was in, much thanks to the staff at Invision Eyeware, I’ll be back...,,John A. Bortko, Lenexa, Kansas

Been going there for years. I’m not sure the doctors name since I’m pretty much blind without my contacts in so off my game but it’s the same guy and he is awesome. My only complaint would be I pay for the visit and then pay again when I pick up my contacts. I’d rather pay those together. I understand why since a lot of people don’t have eye care on their insurance, and need to space it, but it would be nice if you were more up front about it. There presumably is an option to pay up front at check out though I’ve never heard it. Or asked, so that’s on me. That’s my only complaint. Staff and doc are great. I would and have recommended the place to friends

Friendly, accommodating.

Nice selection. Helpful staff. In network.

Hi

Had the correct frame I needed for a great price! A lot lower price than what LensCrafters was offering!

Everything was great! Customer service is great!

Best glasses store in kcmo/kick

immediate and kind help was provided.

Great customer service!

Staff was extremely knowledgeable and helpful picking out glasses and worked with insurance to bring our cost way down. This is the 3rd time we have been there and we will keep coming back!

I am beyond satisfied with my new specs. I love them and quite frankly I have never been so damn excited to wear glasses but having this place help me get the exact frames I wanted and then making it easy to get and the process was AMAZING and everyone I’ve talked to here has been super awesome and friendly. Highly recommended from me.

They did very well

My prescription was filled accurately and in a timely manner. The sales person was very helpful.

Every thing looks good, Thank you!

Customer service was 5 star but your prices are almost twice that of other eye stores.

Pretty good experience.

You are very professional

Everyone was great to work with me. They took there time to make sure they could use the frames I already had. I will use them again when I need a new prescription filled. One of the best companies I have worked with

Sales associate was very helpful & professional!!

Heather has been incredible with knowing what styles to choose from and gives great feedback on how a frame looks on you.

Very helpful... Heather is the best... outstanding service...

Donna was awesome and very helpful

The woman who helped me was very good at her job. I should know her name but I cannot find it on the receipt. I will be in by the end of the week for adjustment. Distance is wonderful but reading and computer usage is blurry. Thanks

The service was excellent. My glasses are beautiful. I can see excellent which is a major change from the time I got glasses at Visionworks. I am very pleased.

Awesome experience

The clerk and the Oakley rep helped tremendously.

Excellent service and customer attention to helping with the choice of frames and then the selection of the type of lenses best suited for your needs. Great frame and sunglass selection. I have several pairs of glasses and sunglasses made over the years all were excellent and if not they make it right.

Just visited the Invision Eyeware in my local mall for the second time for new glasses. I am 77 yrs old, and they are always patient and so helpful! They didn’ t talk down to me, or rush me, and the service was terrific! Imagine a new pair of glasses in the time it took me to go have a bowl of soup next door! I recommend Invision Eyeware to my friends! Thank you Invision!

Very knowledgeable staff. No pressure selling. Lots of choices. Very flexible

Loved the staff & the price point on the glasses was excellent!

Great selection of designer eye frames and outstanding customer service. I'll be back. Thank you Donna and Sandy.

Personable, patient and knowledgable. Perfect trifecta! Highly recommend.

I have bought my frames and lenses here for the last 20 years or more. Always have what you need and service is fast especially when ordering new lenses.

Your customer service was horrible. I love my glasses. I drive over two hours to do business with Invision, I do not expect much and I got less.

Thanks to Heather she really help in an great manner, very very helpful during the time of the visit. I will recommend her to anyone so keep up the great work. Keep smiling an greeting the public with the good attitude she has. Thanks for all the help!!!

Very professional service and delivered on time.

The staff was very helpful and kind especially Heather!

Everyone was very professional and I am happy with my glasses

Heather at Oak Park Mall in OP Kansas is an excellent associate and I have been to her several times and recommended her to others. Outstanding service and follow through.

Helpful staff and great selection.

I like the fact that the sells person took good care of answering my questions about The glasses

Heather provided amazing customer service I have already recommended Famiy and friends

Envision has such large selection of modern frame styles! I love my new glasses & was pleasantly surprised at the price for top of the line glasses with all the addons possible!

Everything went great. You were very attentive and helpful. Love my new frames, thank you.

Very knowledgeable and patient staff, especially with such a wide variety of optical Products.

Great products, great service.

Picked up my glasses and was very happy with the results. Special thanks to Elias for his help and his willingness to work with me.

Very good service People know their product Polite Eger tô please with their suggestions I was impressed Thanks

Excellent collection..very quick and patient customer service

I need to bring my glasses back for repair. The lens are loose and so are the ear pieces. They all move around. I will be in as soon as I can.

I like the different frames and Marilyn was great.

Marilyn helped me get a pair of glasses I feel like is both the best look for me and feels great on my face. Thanks, Marilyn!

Kind service people

Excellent customer service, knowledgeable product expertise in the latest eyewear, attention to detail & quality giving the customer confidence in their purchase.

I always enjoy and have a great experience at your eye care facility. Staff is always very nice and I never feel rushed to make up a decision

Donna very knowledgeable, professional and enjoyable to work with...My wife and I have dealt with her on several occasions,,,Donna is our "go to" whenever we need eyeglasses,,,We have also recommended her to friends...

I enjoyed to being a customer of your store, You have a convenient place, awesome employees, variety of brands as well as affordable prices.

The attention I received was very friendly and personal. Needing some guidance selecting my glasses, the employees were informative and made it all easy. The selection is the best I’ve ever seen! The sales person is probably the biggest reason I chose to purchase my glasses there. Their attentive care was terrific.

Awesome place to do business with!!!

Very friendly and helpful service

Did a awesome job has told others awesome place thank u

AWESOME!

All good, thx

Service was great lenses came in on time with no delay.

Staff Was awesome highly recommended to my friends and family.Couldn’task for a better customer service.

!

Very welcoming and friendly staff. Doctor very professional and informative throughout my exam.

Marilyn has helped me out twice now. She was pleasant and very helpful on both occasions:)

Answer questions, fit glasses

Excellent service.

really great

My experience was excellent overall! They offer a great selection of products with exceptional pricing! The management, sales staff, and lab staff are all very nice! I especially appreciate the sales and lab staff's honest feedback and recommendations! In conclusion, I would definitely recommend this eatablishment to serve your eyewear needs!

Elias provided excellent help in selecting frames for my wife and I. Then he discussed lense options to help us make those decisions. Donna helped us a great deal too in fitting the frames etc. Alex and Sandy also pitched in for a great experience overall. Thanks a ton!

Delivered and fitted my glasses to fit my face with a good fit

-Fast, high quality service at an affordable price. Will absolutely return for any optic services and purchases.

The staff goes out of their way to provide very helpful service for both my wife and I over the last 3 years

Very friendly, helpful and fast.

We were helped by Heather Nation she was very super friendly helpful and very professional.

Excellent

Very good service

I was blown away by how accomadatimg the employees were. I had a few issues with my frames at first and then my lenses. Everyone was kind, so very helpful, and quick to address the problems each time I came in. Amazing customer service!

Heather was such a great person to work with. She knew what I purchased the last time and made a suggestion I just had to have. Thanks for all your help!!

Y

Heather was awesome!

Very helpful and patient. We are return customer, several times! Thanks!!

Service was very good. Even though there were other customers in the store both at purchase and pickup, I felt like the attendants did everything in their power to make me feel as though my business was desired. That was the fourth eyewear place I had visited that day and the only one where I received good to excellent service. Thank you.

Heather was amazing. It was my first time coming and she helped me find the perfect frames! Love this place!

good

Great selection! Very helpful and honest associates. Brought my sister in for a new pair of frames. I won’t go anywhere else!

Thanks!

Customer Service and the products carried are better than anywhere else I've been.

Great Customer Service

As always, great service!!

Professional and knowlegable

Great service and a very competitive price. I highly recommend.

Everything was good

Very helpful staff. Progessive prescription exact.

Great service

Great customer service

Curteous knowledgeable service

People have been really great and had provided all the information before I could make a decision to go ahead and buy the product for which I had come for. Looking forward to see again

Very professional!

You guys do everything well! It’s my favorite eyewear store. The glasses are great and the customer service is above and beyond.

The lady who helped me took the time to let me try on many frames and gave me an honest and helpful opinion. I will use your store again. I also found some great sunglasses there!

You did well with the glasses they are great look good feel good nice employees

Great staff.

You were quick to repair my glasses.

Great customer service all doctor and staff are helpful and have good umderstanding of their work. Pretty smooth and fast also.

Very friendly and knowledgeable sales person

We received wonderful service and the selection was fantastic. Thank you for taking excellent care of us.

Every thangs perfect !!

Awesome seamless experience

Fast friendly service .

Donna, was exceptional, she helped my daughter first, then I came. We both purchased glasses, and would again. Not only did we get great frames, but an education as well. Thanks again

Fast, Fair, and Friendly! Was able to fix my broke glasses in no time.

You did everything well. My only disappointment was with the manufacturer and that was totally out of your control. Thank you.

Good. Sandrine was great

Very satisfied

Very good selection of eyewear, and the staff is very helpful and knowledgeable.

Great customer service

Great sales person. Thx

Heather is awesome!

!!

Drilled mount was flawless.

Great customer service

Associate was very helpful. Nice collection . We loved going there

Excellent staff. Friendly helpful service. Donna was extremely knowledgeable and professional. Not only that but it is an incredibly GOOD looking bunch of people!

Outstanding service and excellent staff

Advised well.

Easy 5 stars

Sales person very helpful, showed me numerous pairs of glasses various colors & price range. Also advised me what he thought looked good!

Alex did a great job helping me out with my lens and frame, I definitely recommend them!

Heather was awesome at following up and communicating the status on my special order glasses. She is a great asset to your company and was very professional!

Very impressed with the professionalism, help and knowledge of the sales person we had. Insurance claim was easy and my daughter walked away with her first pair of glasses happy!

Overall I had a great experience!

Excellent

Good service Spent $600 on new glasses and they charged us $10 for solar eclipse glasses. Would have been smart to comp them & spread positives.

You were very patient when I think I tried on every pair in your store. Thank you!

I was very pleased with the amount of patience and thoroughness that the employees there provided. I wanted to see both glasses and sunglasses and I think I tried on about 40 pairs of each. They never got impatient or made me feel like I was wasting their time. I got my glasses quickly and they made sure they fit and were cleaned up before I walked out the door. Highly recommend!

Excellent customer service

Great customer service and fast turn around on glasses.

Located a discontinued frame for me at a reasonable price. Grateful for that.

Everything good

Staff was very helpful and knowledgeable.

We have been getting glasses from Invision for 15 years and they have always had the absolute best service and when our opthalmologist checks the lenses, he says they are perfect, so high quality.

Very helpful and caring staff.

My assistant was professional and helpful. I got the same excellent service I always have here

Everything. Heather was great.

Excellent service and input. Not only outstanding brand names, but most importantly, honest feedback on what looked best on me! I made a wiser choice! Very pleased!

Friendly and very helpful staff. I'd definitely recommend this place.

Excellent service. Would do business again.

Very attentive and helpful!

Great customer service , Invision is great about standing by their frames and lenses!

Took a nice amount of time to help select and get right what she wanted

Great service Excellent product.

Donna is excellent in terms of service and her desire to meet our needs for the very best in eyewear! So professional!

Had great service

Good service

Professional and helpful. Thank you 😊

Great service, always very helpful and friendly. Get selection of glasses and features.

Best selection of frames in Kansas City.

They were quick and thorough. I appreciated the fact that they put my lenses in right there and did not send them out. No problems at all.

Excellent service, very friendly and helpful in answering questions

Great gal! Just loved her and she was very patient and work with me a long time to find the perfect sunglasses 😎

Great service

Love my glasses

Great prices and AWESOME staff. They walked you through the whole process and provided the best customer service you could get. Because of this the have earned my respect and future business!

The Oak Park Mall crew is phenomenal! I am a repeat customer and I'll continue to keep coming back.

Thank you everything went well.

Efficient and friendly.

Great service

The woman who helped in Overland Park was extremely knowledgeable!

Listened to what we wanted and spent the time to help us.

The new girl you guys have did an amazing job, ive already told mutliple people about my wonderful experience.

All the employees are awesome!

My glasses look great, and the staff were very helpful.

Took the time to make everything right

It was a great experience working with invision eyewear. They were able to find the right fit and type of frames that will suit for my lifestyle. They also ensured that I maximized my insurance benefits and reduced my out if pocket cost. Will definitely recommend.

Great people work at great shop

The outstanding customer service I always receive and continue to expect makes you the only eyewear specialist I get my glasses from. Keep up the great work! Sincerely, Cedric

Love

Very helpful and friendly

You were able to get my glasses in a very short time.

Excellent experience and quality product

You guys took great care of me thank you

All went very well- thanks for great service!!

Awesome service. Easy scheduling. Thorough examination and clear explanations regarding their results.

I had a fantastic experience getting my most recent pair of glasses. I had great help in choosing and fitting my specs and will definitely pass along your information to friends. Keep up the great work and see you next time!

The staff was very friendly knowledgeable and very helpful great job

The Employees that helped me were very helpful, and each had a high level of knowledge, i.e. (adjustments and Products). I was pleased with service given to me, and witnessed the same to other customers.

Fixed my prescription so my intermediate vision was correct.

Everyone was very friendly and knowledgeable!

Only place I will shop for glasses. All the staff are amazing.

All went well

Lady who helped us was very friendly and helped us to make the best choice.

Hey

Great store and nice staf

Met my expectations and a good customer experience.

Awesome experience! Appreciate the help from the staff who were great to work with.

Product was expensive, but seems to be high quality. Only complaint is I brought frames in at 10 am, came back about 6 pm, but they weren't ready because the technician didn't see them. This meant another trip back later, which was annoying. The lady who fitted me was real nice and made sure the fit was correct before I left.

Very good customer service

We have been customers of Invision for about 15 years, and have always had a superior experience with the original optical products and especially enjoyed the customer service we have received when it was necessary. Great staff!!

I appreciate your good customer service given and you selection of glasses is fantastic. Thank you

Great

Great employees and services

Got everything taken care of as scheduled

It is a great

The staff was friendly and professional. They have a excellent selection of designer frames at reasonable prices.

Location

11477 W 95th St SW, Overland Park, KS 66214