McNelis Family Eye Care

5.0 / 5Overall Rating

505 reviews

2010 S Arlington Heights Rd Suite 121, Arlington Heights, IL 60005

847 621-0633

Patient Reviews
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Proper information, God explanation

Been going to Dr McNelis for years. Excellent service and staff. Trust her completely with my eyes. Recommend her to all.

Been going to Dr McNelis for a long time. She and her staff are awesome. Very caring, and personal service. Highly recommend them to everyone looking for a good eye Dr. Love them!

I had a great experience there. Very detailed check up and very helpful information. This was the only office that helped me pick the right frame. You were so helpful and patient with me trying on at least 20 pairs of glasses :). You came highly recommended for the right reasons. Can't wait to pick up the glasses this week. Thank you

The staff and the Doctor are all easy to talk to and they listen to me concerns.

Always a great experience! Love Dr. McNelis and the staff!

Excellent experience. Super friendly and efficient staff.

Everyone one from the girls up front and the Dr. Assistant were great. The Dr was very good and I learned a new thing or two from her about caturac's. Very happy

The wait time was minimal and staff was friendly. Dr. McNelis took time to talk about eye health and answered questions fully and gave some suggestions to me that were helpful.

5 stars

Dr McNelis is great! She takes the time to listen and is so patient and thorough performing exams. Ditto to her Staff. So helpful in helping me pick out the right glasses/frames for me.

I enjoyed my visit. Areas of improvement: I was asked to remove my contacts in the bathroom... the bathroom was disgusting!! The sink was clogged, and the counter was all wet and dirty. An additional improvement area, all my initial interactions with the office put me on the fence about coming... the level of welcomeness for a new patient was not evident. Lastly, we felt the banter between the techs and front of the office staff was a bit caddy and unprofessional. My husband was very shocked while he was waiting for me. I like Dr McNelis. She made the appointment enjoyable and made me feel welcome to make this my regular stop!

Very impressed! Beautiful new remodeled office, nice and polite personnel. Dr. McNelis is above all my expectation every times when I see her. Acctually I visited the office with my son and my daughter, and like a parent I am trust her 100%. She is very calm and answer all questions, not rush at all. Last visit was a great experience! Thanks!

Excellent appointment

I had a wonderful experience at McNelis Family Eyecare! Everyone was friendly, polite, and helpful. I did not have to wait very long, which I have in the past at other eyecare facilities. I would highly recommend them to anyone!

I selected Dr. McNelis randomly from a provider list, and I'm glad I did. The exam was thorough and professional at every stage. Furthermore, I explained my special eyeglass frame fitting situation, as an Asian with a low nose bridge, and my desire for a plastic frame without nose pads, a need that manufacturers are just beginning to address: the assistants knew exactly what I was talking about, and showed me a few options, including my ultimate selection. Also, I felt no stigma as a Medicaid patient; the whole staff was very familiar with the details of my coverage. I will enthusiastically recommend McNelis Family Eye Care to anyone.

I'm glad I was warned ahead of time about the extra charges. I don't use any of the above social media.

Dr Mcnellis and staff are great! They always warm and welcoming, makes you comfortable. They have the greatest styles in glases, everything you need to take care of your eyes. Doctor is great, listens , give good advice and actually sit down and explains everything. Love them

It was hard to get an appointment but I understand I waited until December and that's a bad time for everyone. Other than that, from beginning to end...Easy parking, nice greeting, concerned staff, great explanations, helpful finding what suits your needs and appearance, no pressure hassle or feeling of obligations. Thanks

It was my daughter first time at The eye clinic. Very professional , excellent stuff, Doctor very nice , friendly .

I found the text reminder for my appointment and ease of confirmation very nice.

Margaret and her staff, Giovanna, Becky, etc., exhibited professional and courteous service, asking helpful questions, giving me insightful information, as well as performing the procedures in as comfortable a manner as possible, making the doctors visit an enjoyable experience, rather than a stressful one. Many thanks !

Attentive staff. Dr.McNelis is very thorough and approchable. Good listener and excellent communicator. I highly recommend this practice and have referred new patients.

The staff is very understanding of people's needs so,patient and kind


2010 S Arlington Heights Rd Suite 121, Arlington Heights, IL 60005
Today: 10:00am - 5:00pm