Patient ReviewsSort by: Most Helpful
B. B. (Verified Patient) Oct 10, 2017
Midway Optometry. I've been to lots of Optometrists in my life - even ophthalmologists. Some have been very good. But Dr Matthews is among the very best ever. And Dawn did a great job with some of the testing. Dr Matthews got to the core of the problem quickly. I got a lesson in preventative eye maintenance. It was the first time in my life I was ever told about the problem in the tear ducts along my eyelids. As for the glasses, which was the reason for the appt, I learned it wasn't my eyes, it was the glasses I had - the newest ones were poor glass - not highest quality. So I went back to the previous glasses. It was the first time in my life I was told that I didn't need new glasses.
M. C. (Verified Patient) Oct 10, 2017
Exceptional place to have your eyes checked. The staff is friendly, organized and honest. They lead by example. You wont find a more confident caring Dr. Dr.Michael Matthews knows what he is doing. I came from Scripps who made a mistake and rather than check to confirm the readings they took were wrong, they refused to allow me to see another eye Dr unless i wanted to pay again out of pocket. For my family eye care, looks like My Family just found an exceptional Dr you can trust. THANK YOU DR MICHAEL AND STAFF. This feedback was not solicited. Exceptional Dr and Staff deserve and Earned my trust. Michael LaCross, El Cajon, Calif.
D. B. (Verified Patient) Sep 27, 2017
Amazing experience! Professional, courteous, helpful and very knowledgeable. Helped me pick out a great pair of glasses. Dr. Matthews was awesome, so nice. All the staff was nice!!! Will recommend to everyone
D. S. (Verified Patient) Sep 20, 2017
Had a great first-ever optometrist experience at Midway Optometry! Everyone I saw seemed to enjoy their work and had a friendly attitude. Dr. Matthews, although obviously quite experienced, expressed sincere excitement to help get my vision as good as possible. Looking forward to my follow-up meeting!
V. G. (Verified Patient) Sep 11, 2017
The girls in the front were great. The doc was very informative. Overall experience was fantastic. Thanks to the whole team!
A. S. (Verified Patient) Sep 09, 2017
Very helpful
J. B. (Verified Patient) Sep 08, 2017
Very pleased with the professional atmosphere and I actually can say I learned something new... Awesome
J. S. (Verified Patient) Sep 06, 2017
Wonderful, professional, state-of-the-art and friendly service. Highly recommended.
N. J. (Verified Patient) Aug 28, 2017
What a wonderful experience this was! We had three children that needed exams and they all had a blast!
T. C. (Verified Patient) Aug 16, 2017
Front office staff always very nice & helpful. Dr. is very knowledgeable & explains terms he's using.
T. R. (Verified Patient) Aug 11, 2017
Staff and Dr. Michaels were friendly. Eye exam was thorough.
B. M. (Verified Patient) Aug 09, 2017
I had a great experience! Iam so glad I found this place.
J. M. (Verified Patient) Aug 09, 2017
Friendly
M. F. (Verified Patient) Aug 05, 2017
Excellent experience! State of the art exam Helpful advice Great selection of frames
E. W. (Verified Patient) Aug 03, 2017
Everything that you did was excellent, efficient, and informative. I learned more about my eyes on this occasion than on any other experience with an eye specialist. Thank you.
M. H. (Verified Patient) Jul 29, 2017
Dr. Matthew's was so thorough, so nice, and all the staff was so friendly and helpful! Thanks again!
L. B. (Verified Patient) Jul 27, 2017
Dr. Matthews is awesome!
D. S. (Verified Patient) Jul 26, 2017
It was a very good experience & would highly recommend Dr. Matthews & his staff.
P. D. (Verified Patient) Jul 21, 2017
Loved my experience at Midway Optometry. The staff is very nice and very professional. Dr. Matthews spent a lot of time with me explaining the results of my eye exam and answered all my questions. His expertise and knowledge was evident when prescribing solutions to my vision needs. I would highly recommend Midway Optometry to anyone in need of vision care.
J. B. (Verified Patient) Jul 17, 2017
Everyone is always very personable and helpful. The exams are very thorough. And the selection of frames is good as well.
N. M. (Verified Patient) Jul 07, 2017
It was a pleasure. Everyone was professional and on time. Making the appointments was easy. All my questions were well answered. Everyone in the office was professional and experienced. I was well satisfied.
A. R. (Verified Patient) Jun 16, 2017
I came to Midway Optometry without too much expectation. They blew my socks off. I was very happy and impressed with the service that they were able to provide. Thank you Midway Optometry!
P. D. (Verified Patient) May 27, 2017
Very welcoming at appointment. Courteous and very patient. Explained procedures during examination and tests. Would highly recommend optometry service to friends.
D. D. (Verified Patient) May 13, 2017
The doctor was great, the front desk lady was also great. Love a small practice where they really care about their patients. He also explain each step to you which I also really like as many other doctors just rush through the exams.
J. K. (Verified Patient) Apr 30, 2017
Wonderful experience. Very professional.
C. F. (Verified Patient) Apr 26, 2017
Very professional and personable service! Newest and nicest equipment inspires confidence!
K. S. (Verified Patient) Apr 25, 2017
Exam was very thorough. Staff were personable and very informative. Excellent service.
K. P. (Verified Patient) Apr 24, 2017
Great work! Really loved the testing procedures and how that knowledge/information is visible to and shared with the patient
B. R. (Verified Patient) Apr 24, 2017
Dawn and Hannah are cordial and helpful. Appreciate De Mstthrw's explanation of my annual exam results.
D. B. (Verified Patient) Apr 07, 2017
Everything was done well. The doctor helped me understand my eye health at a level many other doctors wouldn't have taken the time to explain. The person at the front helped me select the frames I needed and the lens, giving me the time to take my time in my choice. Excellent experience!
P. P. (Verified Patient) Mar 30, 2017
Thank you so much for your outstanding and professional customer service! You are very compassionate and you made me feel comfortable when it was my 1st time purchasing reading glasses! Thank you very much, I appreciate your services
R. L. (Verified Patient) Mar 29, 2017
I've never experienced help like I did at this optometry. I felt welcomed the entire time and was treated with amazing customer service.
M. G. (Verified Patient) Mar 28, 2017
Great service
M. F. (Verified Patient) Mar 28, 2017
All professional. Highly recommend!!
M. S. (Verified Patient) Mar 21, 2017
Excellent customer service
S. B. (Verified Patient) Feb 26, 2017
The doctor ad receptionist are always professional and courteous with excellent advice and suggestions.
B. P. (Verified Patient) Feb 24, 2017
Great service and glasses!
D. P. (Verified Patient) Feb 20, 2017
What a great office. Have been coming here for years but with the new Dr I feel like he has the technology and researches what could be going on. We've been through multiple trials and my thoughts and concerns are always received. Highly recommend!
A. S. (Verified Patient) Feb 16, 2017
Great customer service. Doctor got me in for same day appointment. Enjoyed picking out new frames with the Office Assistant/Manger. She was very attentive and kind.
T. W. (Verified Patient) Feb 07, 2017
It was good
Verified Patient Feb 03, 2017
Staff is courteous and professional. Dr. Matthews always listens and never makes me feel rushed. He shares the latest research and doesn't push me to get what I don't need. I always leave the office having learned something new. Fast appointments, too.
S. K. (Verified Patient) Jan 25, 2017
I was very please when I was there
S. G. (Verified Patient) Jan 19, 2017
Midway Optometry has been amazing to my wife and I. From Doctor to receptionists it is a top notch class A office that is a pleasure to walk into. It's clean, welcoming, warm and the displays are very informational. I must also mention that the location is very convenient. From the office, you can take care of a number of errands because of the great business area it's in.
A. F. (Verified Patient) Jan 05, 2017
The staff was really kind & helpful! Dr. Matthews was patient & understanding. I had no problems. Service was amazing & done in a timely matter.
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