Orbit Eyecare - North Valley

4.9 / 5Overall Rating

857 reviews

6601 4th St NW, Albuquerque, NM 87107


Patient Reviews
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It was great like always. Stuff is great

It was absolutely a very comforting reassuring visit that this office was taking the extreme up most necessary precautions for keeping us safe. Thank you Orbit Eye Care!

Good visit especially in the stressful times

Great folks...!

Great customer service and care! Highly recommend!!!

I. Was very happy to see you and I would highly recommend you place of business

Wonderful first visit! The staff was so helpful and efficient and helped me pick out the perfect frame!

the staff is always very friendly! Dr. Jarrel is aweso

I was late for my appointment , but you still accepted me. Your staff are very nice and the doctor checked my eyes. So really I didn't wasted my day to be down there - Orbit Optical centers. Thanks a lot.

The staff and dr are very good. Efficient. However you of on all the texts. I think I got 1 email reminder, and 3 texts. Only need one!

I arrived 10 minutes early to my appointment and they saw me right away. Great customer service!

Everyone was incredibly friendly and helpful

Very efficient and effective.

Your friendly staff was efficient and well trained. Very little wait time for service. Doctor Jarrell was helpful and kind. Felt well cared for in all respects.

I just want to say the hole staff is so nice there and Dr. Robert Jarrell III is the best very nice and friendly

Called about a potential eye issue and got an appointment in an hour. Turns out it was not serious, but glad I could get in quickly and have it diagnosed. Great service.

The whole staff is very very professional, friendly, and helpful,best experience I had..was my first eye exams and it went very well.

Great place, good people, and a good Dr.

Four reminders texts to me becomes borderline harassment and to top it off yet another text begging for reviews and to post it on my FB? The last time this happened to me my public review was "The tacos caused the death of all of my family members due to unknown reasons however the chili peppers were crunchy". Lighten up with the crap would ya?

The staff was very courteous and Dr. Jarrell was thorough with his questions and exam. I wish them well in 2020!

Everything went well and fast

It is great that each staff member had a role, explained what was needed of me, what they would do, and let me know the next step - kept me informed for the whole experience so that I understood the beginning, middle, and end.

Dr Jarrell is excellent, personable, and very available to his patients. His staff is terrific! Although his entire staff was very friendly and organized, Karen was especially kind and helpful! Rick Beitler

The dr his technician and receptionist were very nice and helpful, I'd recommend them to others , kudos

Everyone at orbit eyecare are very professional and caring about their patients. 5stars😀😀😀😀😀. Michelle

Everyone is so nice and patient!

Staff is always accommodating from initial outreach to scheduling to completion of exam.

Great staff and Doctor, explained everything being done🤗

The visit was great.Everything went smooth,no delays ,every real friendly.

Everyone Friendly, helpful and efficient I appreciate the follow up care also

Great experience! Fantastic doctor, will definitely see him again so he can watch my eyes (Dr. Jarrell). The staff was super nice and upbeat. The office location was great! The glasses are really cute! Awesome experience!!!

Dr. Jarrell answered all my questions and didn’t rush through exam. I appreciate his ongoing care and concern for patients.

Staff & service was excellent & pleasant. However, you should consider improving your janitorial service; furniture, carpet under chairs & equipment were noticeably dusty.

Dr. Jarrell and his entire staff run an awesome practice. Dr. Jarrell is very professional and thorough with his examinations, explaining the procedures and clarifying information, when the need arises. He and all of his staff are kind, helpful and have a great sense of humor! I look forward to each visit. They are all great teachers and together they make a wonderful practice! Ellen Cox

Dr. Harrell is a wonderful doctor, so delightful, companionate, and knowledgeable. I would highly recommend him. All the girls in his office were so helpful and patient when I had to pick out my glasses for the fist time. Thanks!

Everyone at your office were very friendly and I did not have to wait long. I was glad that you took me even when there was a scheduling mixup! Thank you so much and I am using the eyedrops religiously .

Everyone was really helpful

Very attentive and excellent customer service overall I enjoy going to orbit

Fitting me in when the appointment was at the West side. I really appreciated that thank you for a great experience.

Thank you for getting me in so quickly after I hurt my eye yesterday. The eye drops helped and I felt reassured that I will heal!

I want to thank all the ladies on the front desk for always being attentive, providing information or directions, also friendly talk. They are all highly effective.

I'm vary happy with the greeting when you first walk in and the check in time was great also it was great to get help with my glasses and if i had any questions about my glasses or anything else the Lady's where there to help the best way they could

All ways get great care @ my appointment

Everyone was very helpful & Dr Jarrell was easily understood on my vision exam.

Friendly and knolechable experience Peale very profecional

Workers were very nice and helpful

This was my first visit with Dr. Jarrell Jr. He is so like his dad. The office is beautiful and the staff very friendly. I was relieved ed to hear that my eyes are still in good shape. Thank you for a good visit.

Fast & friendly service!

Dr. Is. Very nice and concerned and help full and all the gals are very friendly and helpful ,, I like Orbit eye office on 4th and Osuna , Thank You All Very Much ,,,,,,,

Very fast and convenient. Everyone was very helpful and polite.

Good customer service and friendly staffs

Very professional and yet personal. Much needed for Senior citizens. Keep in mind that one day you will also be a Senior😃

The Dr was very patient and understanding. He took his time to explain what he was doing.

I really appreciate the workers at orbit Eyecare very friendly quick and nice service I would recommend it very blessed people

I have never been treated so professionally and with such kindness as I was with the staff that was in that office. Thank you all.

Great place for kids

They were very prompt and friendly and were responsive to my concerns. Anyone would be well taken care of by Dr. Jarrell and his staff! .

Office staff were all very friendly and efficient. They set up a follow up appointment to make sure new contact prescription was correct. Dr Jarrell was courteous and professional.

They called me to see if I could come in early. When I got there they took me right back and started my examination. I was in and out within an hour. Eyes dilated, seen by the doctor with a new prescription.

My visit was awesome thank you

My sons first Visit

Eye exam process and selection of glasses.

Friendly staff. My daughter was very comfortable being seen as well.

Timely and professional staff.

Excellent and fast service. Teri has always been most efficient and easy to deal with. We , wife and I, have always appreciated her friendly manner. She is definitely an asset to your company.

A good experience all around!

Dr. Jarrell Is a thorough and consummate professional.

Dr Jarrell is a genius! Everyone is happy and helpful! Thank you!

Very professional business......

It was very pleasant and efficient thank you

Thorough- professional and pleasant. A great experience!

Great experience!!!

My visits are all ways perfect

Very friendly and professional

Very friendly fast service explained everything

I am glad to have you in my neighborhood. Thank you!

My first visit with Dr. Bobbie - I'm happy that he is following in his Dad's footsteps. I was with him since the '70s and always got great service. Jean R Jones

Everyone was great professional and friendly I enjoy going there

Really wonderful and polite nice friendly I don't know what else to say :-) all including the dr. Treated uswith much respect and professionalism. It is a very happy :-) place.

Everyone was friendly, helpful and professional.

It was fast, easy. Very friendly staff

Fast and easy

A good experience...!

All around pleasant experience. Staff were friendly and helpful. Happy to be able to find Dr Jarrell , jr was taking on Dr Jarrell Sr patients since he retired.. all my records were available which made my visit a positive time. Thanks

Visit was great.Accomplished what I went there for and wait times were not to bad.Dr J is the best. Old man Hank

The staff at Orbit was polite and professional as well as Dr. Harrell. Thank you.

Was a nice atmosphere and staff friendly. Especially grateful to Terri for her help at the North Valley location. Dr asked me to return in six months to check on an issue. I will return for that appointment.

Everyone is always so nice with patients.

Dr Jarrell provided professional and thorough eye care.

Very excellent staff , doctor was very thorough. I also had assistance help me with my glasses.

My visit was superb! Everyone in the office was kind, happy and helpful. Everyone was efficient in their jobs, and were pleasant, checking on me as I waited until I was fully checked out by Dr. Jarrell. I appreciate the time Dr. Jarrell took to visit with me because that’s what makes a patient want to continue coming. You all make Orbit Eye Care a special practice and I will highly recommend your practice to my friends! Thank you! Ellen Cox

My visit was very pleasant. The staff was great and work hard to make their patients comfortable especially for someone like myself who suffers from Major Anxiety. I’m glad I found them.

It was a very pleasant experience. Teri was very helpful with finding our old charts and updating our files, also with helping James pick out his glasses ( which is very hard for James to do on his own). Also in helping him with his decision with his lens. Dr. Jarrell was quick and through. Very pleasant staff as well. Thank You all.

Everyone was really great! My only wish was that you carried actual sunglass frames, not glasses frames that you put sunglass lenses in. I’ll make do with it because my sunglasses are broken.

Thank you for working me in for my sty on my upper lid. Your staff is wonderful and Dr Jarrell is great. Thank you. VIctoria Serna.

really good.

Always a great experience

It was a very pleasant experience from start to finish. I thinlk you guys do an awesome job at making a client feel warm and welcome. Thank you guys very much

All ways. The best care

You are welcome. The atmosphere was professional and yet, warm and welcoming! The staff were friendly, efficient, knowledgeable, and very helpful. My appointment with Dr. Jarrel was professional and also personal---I felt the visit was well worth it😊! Thank you for asking.

They were very helpful. Everything I neededt got done quick.

We enjoyed meeting Robert Jr & felt very well taken care of!

We felt very well taken care of & enjoyed meeting Robert Jr!

Great first visit to your clinic ~ I felt well served by competent, personable, and welcoming staff. I have no reservations about returning for future care, providing my insurance coverage will permit that. Thanks for soliciting feedback! Ron Mittan

I always get service when I come in for my families yearly eye exams.

Service was wonderful

I appreciated your efficiency and promptness. It was great to see a familiar face from the other office.

Awesome job

Awesome job

Everything was smooth and fantastic. The staff at the front were very nice. The doctor was friendly, probably a bit tired but not rude at all.

The staff is very nice and helpful.

Everyone was very nice and Dr. Jarrell was very good and helped me with an eye problem that I had been battling for a month. The medications he prescribed are helping.

Everyone was very nice and professional. Office seamed to be well organized. Dr Jarrell made me feel very comfortable.

Prompt. Friendly. Took very good care of me. Very thorough

The employees are patient and extremely helpful. Super service..

Professional eye care, Dr Jarrell is excellent, all ways follows up with his clients, & the staff are just as excellent.

Very friendly staff and very helpful with answering questions. Doctor is nice and friendly

Staff and Doctor are very friendly and helpful. Enjoy going to eye place.

Most everything was good. Was glad I didn't have to get my eyes dilated.

Everyone was welcoming, kind, and professional. Great visit.

Well let me start by saying the greeting is fantastic the employees were amazing I felt comfortable I felt at home it was a welcoming experience I highly recommended to everyone I have spoken to and I wish to thank you for the great experience

Great experience! Fast and efficient and still personable. Great to see staff from his dads office.



Great staff. Very friendly and so appreciate getting me in on such short notice

good customer service

Staff are always friendly and willing to help.

Great service

Teri was so helpful and I was able to see Dr Jarrell on short notice for my infection. Thank you so much!

Very Professional and comfortable atmosphere. Amazing kind helpful Staff. Excellent Eye Doctor.

Cudtomer Service here was wonderful! Dr. Robert Jarrell lll, OD was very friendly and informative! I had a great experience and will gladly tell others to come here! I look forward to coming back here for all my eye care needs in the future.

Great doctor, great staff. Thank you.

Friendly office! Very professional.

A great experience! Staff is very friendly and made me feel comfortable! Highly recommend!!

I had a great time at orbit, everyone was super nice n in order.

Fit me in same day for eye infection . Was treated well, quickly, and effectively. Thanks Orbit team on 4th. You rocked it!

Nice People Good Service

The service everything was great!

Friendly staff


All employees were polite and friendly,welcoming, knowledgeable. Helping a first time customer is a must in any business.

My whole experience from start to finish was great!

I was very pleased

Thanks for the friendly service, and the knowledgeable doctor and staff.

The people were very helpful and it was an all-around good experience thank you

Quick and friendly. Thanks guys!

Great experience. Got us in for a next day appointment. Staff was nice and friendly !

Your staff is very attentive - which takes a special combination of acumen and kindness. Thank you.

Everyone was friendly. Waiting for glasses now.

Thank you for getting me in ASAP. The staff at the Los Ranchos office were friendly and courteous. My experience there was a nice. Will surely recommend Orbit to family & friends.

I always am well taken care of by Dr.Jerral and his staff and I highly recommend Orbit Eye Care!!!!!!

Great first visit!

Nice, professional clean helpful staff.

Staff friendly, quick service and care by Dr excellent.

My visit was very pleasant and entertaining. The staff at Orbit eye care are very professional and courteous!!!

Great staff, and always very helpful. Dr is always nice to see, no pun intended... he is always fast and also very helpful.

Exam and staff efficient. When went to pick up glasses very little attention paid to fit. I have used LensCrafters for years and they provide better attention to details of the lens/glass fit

Was great thank you very much

Friendly staff. No long wait times to be seen. I was in and out of there within an hour including ordering glasses. Nice atmosphere.

Very pleasant visit.

I enjoyed my visit also the fast and friendly service

Everyone in the front was so nice and one of the ladies helped me pick out glasses and gave honest opinion about the other ones that didn't fit my face. Another staff lady was very nice to my 2 young children and gave them stickers! I would highly recommend friends and family.

Really clean building and nice people and doctors

was fast service. . thank you!

The girls up front really took time out to help me pick out my glasses & have me great feedback regarding what frames worked for me. It was appreciated!

Very quick

Over all very good experience, thank you all

Everyone was very nice. There was no waiting. Staff was very helpful in helping me pick out my glasses also. I appreciated all the reminder texts too !

I did have a bit of a wait at the beginning.


As always, both highly competent and friendly. I just can't say enough about the level of care and the personal compassion I receive. Thank you!

You all were awesonethanks for assisting me so guickly it was a exsperience of tecnolgy to me thank you.

Your staff was more than patient with my 5 year old daughter trying frames on for 20 mins. It was difficult to find frames that fit her small face, but she wouldn't give up until my daughter was ready. Thank you.

The staff is very friendly. My son was able to be seen even though we were a few minutes late. Excellent service.

We waited a little longer to be seen but once they took us back it was quick and easy. We will go back for sure.

The doctor was wonderful! He made her feel calm and excited about the visit. Lina, Cindy, and Rachael were awesome and very friendly.

All the ladies were very nice and helpful and the doctor was informative and really seemed to care! Great experience all around!!

Everyone very friendly and helpful. Will definatly go back again

Dr Carlisle is very thorough and knowledgeable. Staff is warm and friendly


6601 4th St NW, Albuquerque, NM 87107