Pinnacle Eye Associates, P.A.

4.9 / 5Overall Rating

1136 reviews

1650 N Lake Forest Dr #100, McKinney, TX 75071

+19723691411

Patient Reviews
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Very organized and welcoming. Friendly and proficient, this applies to Dr and staff.

I really enjoyed the visit. As always, Dr. Alfieri and her staff were highly professional, superbly skilled and very attentive to my needs/questions.

Took time to answer all questions. James freeman

As always, your service was the best of all. We have been with you since we moved to McKinney.

Dear Dr. Carrie and staff, What an annual delight to visit “Pinnacle Eye Associates.” I was treated lovingly by everyone from entrance to exit. Thank you!!! I can’t wait to receive my signature “Pink Betsey Johnson Glasses.” Thank you all for your kindness, Love, Shirley’Honey’ Hunter.

So far I am pleased with the service but I am still undergoing evaluation for the abnormal condition that was found by Dr Alfieri. Thank you.

Staff is very friendly 🤓

Great facility and staff!! Highly recommend.

I highly recommend Pinnacle Eye Associates. Doctor Alfieri & her staff are professional, courteous and thorough.

I love this practice! I’ve been going here for years and have always been pleased. My only issue was my exam given by the woman who gathered all the information before the optometrist came in. She had me do the test where the light shakes and made me feel a little rushed. She said the test was only supposed to take one minute if I did it correctly which made me nervous and it was hard for me to concentrate because she was talking to me during the test, and inevitably I scored lower than normal. As always though, very pleased with the visit and I love love love Carrie!

Thank you, Dr. Alfieri, for the time with you. Everything went really well! We always plan to use you for our eyes!!!!

Thank you for a good experience. Staff was wonderful.

Every staff member I interacted with was friendly and attentive. i couldn't be more pleased with the quality of care I was provided!

Ray and I appreciate the care and courtesy shown us. We liked how Doctor Alfieri, and all the staff we interacted with, listened to and answered all the questions and concerns we had.

We are very happy with Pinnacle Eye Associates P.A.

Every very good

My husband and I visited Pinnacle for our yearly eye exam recently and, as before, Dr. Alfieri and staff made us feel welcome and at ease. I feel like our exams were through and any concerns or questions we had were discussed and answered to our satisfaction. Thanks Pinnacle!

Everything and Angelica was great helping me find the right glasses for me to wear. Everyone on staff and Dr A are great and very friendly!!! Dr A shows you and explains where what is with your eyes. Love this place and will not go any where else.

Very detailed, take time to hear what my concerns and explain to me .

Very professional staff and answered all my questions. Exam started on time and proceeded like clockwork. I feel like I have had the Best, Most Thorough eye exam ever. I can now say I have My eye doctor. I will share them with you Except for my next exam in a year. Then they are mine again.

Visit went very well,as they always have. Highly recommend.

Dr Alfieri is always a pleasure to speak with. Her staff is always accommodating and great. You can’t ask for much more than that.

Great experience.

Everyone in front office very helpful and friendly! Eye exam and consultation with doctor super. I never felt rushed!! I was informed about long wait for eyeglass order! This was a dissaponting !! But sunglasses order should be faster!! Thank you all!! Mickey c denton

Everyone was very friendly and knowledgeable. I was especially impressed with their commitment to make sure I was completely satisfied. Have already recommended you to many.

Always a great professional experience.

Awesome staff and service

Outstanding follow up as well.

Everyone was nice and professional.

Excellent best place I’Be been to yet

My visit went well as usual. Very professional and exam was through.

The tech was patient with me regarding my eyes blinking on some of the scans! She made an adjustment that worked better. Dr. Alferi (sp?) is always clear in her explanations to me regarding the results of the tests! She gave more good information regarding being able to avoid dry eyes through better water hydration! Thank you Pinnacle!

Awesome as always. Came to Dr. Alfieri’s office years ago after a bad experience at another provider. Have never been dissatisfied. The staff is always on point and Dr. Alfieri is the best!

Dr. Alferi is wonderful! She is very professional, knowledgeable, and takes the time to answer all of my questions. She provides a friendly and relaxing atmosphere for her patients. The staff is efficient and welcoming. The front desk always greet you with a smile 😊. I would highly recommend Dr. Alferi to anyone looking for an excellent Eye Doctor.

very friendly and understanding.

Great job once again!

Everything great.....😎

Satisfy

I have been coming to Dr Carrie so long she and the staff are like family. I always appreciate the care I get. I recommend her to everyone.

Awesome service as always!!

Friendly and clean!

Dr. Alfieri and the staff were efficient, thorough and caring. I had a challenging issue, but Dr. Alfieri was not daunted. I felt assured by her confidence.

All procedures were explained well and when I had questions, extra time was taken to ease my concerns. Thank you.

Always a nice experience. Friendly, efficient personnel and of course, Dr A. Is so special. I will continue my business with them. Jo Brister

Excellent

Thank you Pinnacle for always being on time, having the latest technology and a friendly and knowledgeable staff. I’m looking forward to getting my new glasses next week. Best regards

Always considerate and helpful

Caring, informative and considerate.

Very nice and knowledgeable.

I think I have been coming to Pinnacle Eye Associates for at least 15 years. I have always gotten excellent service and am always pleased with my glasses. I would not even consider going anywhere else and I look forward to seeing everyone who works there.

I was impressed through out the experience. The wait time was short, the technician and doctor seemed very thorough and courteous. David was wonderful with helping me find glasses as well. I have nothing negative to say about my visit and I will for surely be a repeat client as well as refer others. Thank you!!

Always a friendly staff and a timely appointment when you have an eye health issue. Love Dr. Alfieri!

Very great experience with well informed employees who were eager to help me and answer any questions I had

As always I was greeted with a smile and made to feel comfortable - testing is handled in such a manner that there are never any problems for me - a good experience

Everyone there is extremely nice and friendly. I love Dr Algiers. The only thing that could have been better was not having to wait so long.

Great!

Great!!!

no complaints

Friendly smiling staff with state of the art equipment for all your eye needs .

Hour and a half wait time was longer than expected and caused me to be late to work. Service was great as always though.

Customer service and overall office etiquette is impeccable!

Everything!

Dr Alfieri is wonderful! She truly cares about her patients, and I feel very comfortable with her expertise and professionalism.

good

As has been my experience in past all associated are helpful, friendly and professional

Professional, down to earth and focused. Love this staff!!

Everything very good.....😎

Six years and counting, great service friendly staff from front to back. Some people in their reviews speak to the cost but I say, you get what you pay for. I hope to see them again next year.

Very prompt professional and informative

Everyone associated with this business is cordial, friendly, and accommodating. They are also very knowledgeable.

Really understanding and helpful

Had very professional people taking care of me, and am always happy with my exam.

THE SCENTED OFFICE IS A NICE TOUCH. THE RECEPTIONIST AND STAFF ARE PLEASENT AND HELPFUL. DR ALFIERI IS A CONSUMMATE PROFESSIONAL. C.H.

My visit was met with expertise from every staff member. Dr. Alfieri is personable, knowledgeable and easy to understand. All in all, an excellent experience!!

Dr. Carrie is hands down the best optometrist I have ever worked with! Go see her and don’t look back!

Everything great.

Very efficient, thorough, professional with excellent patient/staff/doctor relationship.

Great atmosphere and assistants were great. Dr. Green is very knowledgeable.

You all are always so informative on what’s going on with my children’s eyes and eyesight. Thank you so much

Dr. Carrie and the staff were fantastic - as always!

Through eye exam

Complete eye examine which covered all eye tests. All staff members were friendly and helpful.

Timely and professional

Everyone who works in Dr. Alfieri’s office is very friendly and helpful. Great customer service. Dr. Alfieri is very knowledgeable and personable.

Professional staff, highly technical equipment for state of the art evaluation, staff expertise.

Enjoyed the visit. Very informative.

Always had a great experience here. Staff is very friendly and nothing but good things to say about them.

Great staff great doctor

Attention to details. Made sure I was comfortable and clear about what was being done and why. Explained testing results clearly. Everyone was very kind.

My appointment was quick, easy, and everyone is very warm and friendly here.

Help with my Husband from the time we got there till we left ! Just so help full!!!Dr is wonderful!!

I arrived early and they were able to fit me in early! There was never any wait and the doctors are wonderful.

Personnel very personal and kind — efficient and precise

All staff members were friendly and my daughter was seen upon arrival.

Thanks so for care and support!! You all were amazing!!

We are so lucky we found your center. We love Dr. Green.

Everyone was super friendly!

Front office and initial intake staff was excellent. Very welcoming and efficient.

Efficient, courteous & knowledgeable

Courtesy, knowledgeable.

Professional and friendly. Could not have been better.

Great service

Paid close attention to my contact experiences and seemed determined to get me into contacts that I'm happy with

Nice office, friendly and knowledgeable staff.

Friendly service with great patient care. Dr Green and her staff are top notch

Eye glasses have been sent off to be corrected.

Wonderful customer service

Speedy, courteous service.

Everything is done very well. I am treated very well by the the eye examiner to the Dr.

Great people and service!

Wonderful staff

Always feel welcome and well taken care of. Complete confidence in you and your team.

Great friendly and professional staff Would reommend them to anyone at any time

Awesome staff!!

Everyone was very attentive and efficient.

They're very nice and welcoming and Dr. Green is very good at what she does I would recommend her to anyone and she always shows concern to her patient I'm figuring out what is wrong with them all in all it was a very good experience

The length of time getting my prescriptions processed was much too long. Otherwise the visit was great! I love the staff and Dr. Alfieri!

Very personable

Thank you.

Always a great experience.

Was pleased with how thorough the exam was.

Dr. Greene is so thorough. Very pleasant and all around good eye exams.

Impressed with visit and information. Husband had been in earlier and bragged about people and service. He was absolutely right.

Excellent care

I wasn't there My appointment is next week. But my experience is always excellent!

Every one is so kind and professional, I actually would, and have recommended them to friends.. I feel they do a great job 👍👍👍

After I moved away from McKinney I tried another Eyecare Professional closer to my new home. The experience left me disappointed. I realized that it’s worth the extra effort and drive to stay with Dr. Alfieri and the awesome staff at Pinnacle Eye Associates. Great attitudes and smiles!

Friendly, efficient staff. Office is very nice, very clean. Dr Alfieri is extremely competent and thorough. I have a lot of confidence in her.

Very friendly staff. Attentive to my questions and needs.

Always courteous and professional service.

.

. You accommodated a longer appointment for me because of my travel distance. . Everyone was gracious when I was late for my appointment because of road construction. . I didn't have to dilate my eyes. A different machine accomplished the same results. . While completing the tests, the operator was kind and helpful. She also gave me a bottle of water. . Dr. Green had always been personable, informative and encouraging to me regarding my eye concerns and looking out for my best interests. Her understanding the situation and how she works with me are the reasons for driving a distance for an eye appointment.

Staff friendly and competent.

Dr Alfieri is always the best. I've been a patient from the beginning and I still love coming here. The staff seems to grow every year and they are wonderful too! Keep up the great work!!!

Great visit.

Great customer service.

:)

Great

Very personable. Honest assessment and talked to my specific needs. Didn't oversell anything.

Everyone was very accommodating and helpful. They went out of their way to make us feel welcome. Everyone was very professional and knowledgeable.

Seen quickly, addressed issues, pleasant attitude.

Good customer service from all associates. Optometrists very knowledgeable. Appointments are very efficient. Late office hours once a week a huge plus!

Great service!

You did it all well.

Very personable and professional staffs doctors. The advanced technology used allows for efficient optical services along with quality eyewear.

Very friendly, professional and competent.

Great quality service!

Staff needs to be very clear when conducting eye tests. I was told that one of the machines "was doing a test", which I thought meant the machine was calibrating. But she meant - the actual eye test is starting. My results were worse than expected. It's uncomfortable and blinding so I didn't want to do it again.

Everyone was very friendly and helpful and they were able to get me into my appt very quickly. but I think the thing that I enjoyed the most was the staff and how friendly everyone was.

Good, quick exam and care.

Everyone in the office was friendly and helpful.

Great service, Everyone went above and beyond to help me and save me money

Didn't have to wait long the people in the office were very pleasant and very informative the doctor is one of my favorites Dr. Alfieri she's very knowledgeable , kind and caring.

Eye testing and doctor exam took only one hour. 1:1 staff assistance with eyeglass selection / fitting for lenses. Offered vitamins to help improve vision. Set up future appointments for new glasses and annual exam.

I was pleased with the entire visit. Staff is very friendly and professional.

Very professional and courteous. New and better technology. I highly recommend them.

Great experience!!!! Very professional office! I would highly recommend it! Thank you!

The assistant that worked with me was quite positive and helpful and explained what she was doing well. Dr Alfieri as usual was knowledgeable, competent, and reassuring.

Every thing truly concern about my care!! Thanks you for taking good care of my eyes!!😍

Staff is fantastic

Very quick, informational talks. Great staff, just overall greatness

Dr. Green is incredibly personable and extremely knowledgeable. Dr. Green and the entire staff are thorough in their review and take vision health and wellness very seriously. I have complete confidence in their ability and will always be a patient here.

Friendly and knowledgeable staff are the best!

Always a great experience with Dr. Alfieri and her staff! Been a patient for 13 years as has my family!

Your staff is extremely quick to respond and provide the service I need. Very professional in every way.

Friendly and capable staff. A little dissapointed waiting 30 min for exam. Over all though, always a good experience

Great service

I had a good experience. Staff was professional, courteous and patience with me on eye tests

Great service and staff, very thorough.

Great group.

Everything was the best I could expect.

Dr. Alfieri was wonderful, and I will return to see her on a routine basis. However, the selection was poor, and prices very high at the Pinnacle Optical shop. I found identical frames and lenses at Target for $180 less. Finally, I decided to forego the vitamins for more spinach. Much more affordable and yummier! Katie Ross

You are asking me for feedback on an appointment that was cancelled.

Everything good ..... thx

Always good.

Very professional, no waiting, friendly staff.

Love the doctor and all support staff. Wish you had some more affordable fashionable frames.

Always have a very professional,positive experience

Everyone was friendly, polite and extremely competent. Just had to wait a long time for Dr to come in.

I always feel I'm getting the best care and information from Dr Alfieri. Casey and all of the staff are great.

Great service as always! Thanks!

It was good

Great service from the minute you walk thru the door! Dr. Alfieri is exceptional-!!!!!! She is very knowledgeable and makes you feel like she really cares! Wonderful for this day and age! Thank you! Jessie Laverne Johnson

Very helpful and kind during service !

Professional attitude, service and experience was had on my visit. The good reputation is well deserved.

I appreciate the courtesy and professionalism that the staff conducted themselves with.

My visit was wonderful and everyone was super nice and welcoming

Technicians were competent and polite, and the doctor explained tests and eye condition thoroughly.

Dr. Carrie listens to my problems and addresses them with professional advice. I always feel comfortable with her and her staff- who are always helpful,

It was great and loved everyone there!! Very nice, helpful, and friendly and I felt very relaxed and comfortable. The best place I've ever been to have my eyes checked. I wish that I would've started going here when you first opened. I will highly recommend ya'll! Thank you

Office friendly and everyone knows their job. Love Dr. Alfieri!

The visit was very pleasant. I will reserve judgment until I get my new glasses.

Waiting time, assistant and Doctor all excellent.

Confident that the diagnosis and prescribed treatment will result in an excellent result.

Dr. Alfieri has helped our family deal with serious medical eye issues on more than one occassion, and her skill and care have made us loyal patients for life. We love Dr. A!

Always a great experience with Dr. Green

Great

Awesome experience! Wonderful staff and on time. Advanced technology for exam and very thorough!

I was very impressed with the staff and with Dr.Alfieri. I feel that I got a very good evaluation of my eye problems and I will be seeing Dr. Alfieri again once I have my cataract surgery.

Pinnacle Eye Center is a state of the art business with a great staff and a very thorough eye exam by a very competent Doctor. Every employee working there is knowledgeable and kind and efficient. The whole experience makes one feel they have comfort in knowing the health of their eyes.

Very pleased in every way with my visit today. Will continue to tell others about your office.

Everyone was so professional and welcoming. This is one of the reasons I continue coming back to Pinnacle! Keep up the excellent work.

Great staff

Everyone was very nice and personable. Love Dr. Green!!!

Everyone was friendly, professional and took their time. I like the product selections too.

The receptionist was very welcoming and remembered my name as I was leaving! Emily was great. My favorite Eye doctor was. As always, very professional and gracious.

Eye appointments aren't usually described as fun- but tell you what- this one with Dr. Green was!! She is extremely professional and knows exactly what steps need done, yet great personality and sense of humor. Really enjoyed her and my 16 year old laughed and didn't complain about the time there which says A LOT!! I truely appreciated it.

Dr. Green and staff were all so professional and pleasant. I greatly appreciate!

Great over all experience.

Entire staff is so nice and ready to answer any and all questions! Highly recommend!

Staff was friendly and helpful. I enjoyed my visit!

The Dr is always very helpful and very nice, the service is quick. Emily is very sweet knowledgeable and, very nice to look at!!

Was an awesome experience as always everyone's always very nice and very helpful expecially dr. Green she's wonderful

Staff is excellent. Always attentive. Thorough. Dedicated and caring. The reason I made the move with Dr. Green from Keller to McKinney are the above characteristics. Otherwise I wouldn't make the 60 mile drive from my home for an eye doctor.

Y'all are the best! Always have a great relaxing exam when I go there. And your staff is phenomenal with my kids. Thank you!

Thanks! Always great to visit this clinic.

Good visit w/ Dr.Alfieri, got 2 Prsbyterian of glasses for the price of one.

Excellent service, friendly staff and very professional

Very happy with everyone and all took care of me and what the appointment was for

Very professional and helpful staff. I love being back with Dr. Green!

As always your friendly staff took care of me. Very professional and great service

Doctor spent a lot of time with me to answer any questions I had. Much appreciated that I was not rushed. I will be back.

Very thorough exam. I always feel as though each clinician I encounter is lrofessional, caring and well- trained in their tasks. They all, including Dr A, are passionate about giving me the best care and information they can give. Thank you all!

Sorry Trying to respond on cell phone and wasn't sure how to select 5 stars. My experience was awesome. Your entire staff is always very frequently and professional with the latest technology. See you next year. My apologies for the typo on Stars!

Excellent work. Thank you

Thanks for everything! You all are super nice !!

Comfortable office and Courteous staff. Appreciate the Routine hygiene practiced with the equipment. Doctor is knowledgable, friendly, attentive and thorough. Always a Good overall experience with entire office visit. Would recommend to others. See y'all next year!!

Service was great - straightforward and to the point. Very informative and friendly. Perfect match for an informed customer that understands what their insurance covers. Thank you to everyone that makes Pinnacle a great experience.

Overall Experience was good.

Friendly, professional staff. I would recommend you guys to everyone without hesitation!

Location

1650 N Lake Forest Dr #100, McKinney, TX 75071
Today: 8:00am - 5:00pm