Super Optical Express

4.8 / 5Overall Rating

1025 reviews

6757 W Newberry Rd, Gainesville, FL 32605

+13523312040

Patient Reviews
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Very fast and friendly.

Great doctor and friendly staff. I always get my contacts and glasses promptly and with no issues.

Everything , The doctor was very professional, I was very comfortable and please with his very thorough, and pleasant patient service! The young man that with my feeling is very polished very professional I’m not is it please I am pressed and your entire staff was very impressive, and I was very pleased! Thank you for this wonderful experience, They all gave me outstanding service, Sincerely Hyacinth Minzie

Great service!!

Outstanding Customer Service, my Doctor is the best , very caring and concerned about my wellbeing. Hats off to your staff for making your office patient friendly.

Everything, it was great and the Dr. was great Too. Thanks

From checking thru exam, testing, picking out glasses and check out everyghing ran smooth & efficiently

Everything was done with love and care.

Easy to schedule appointment and was seen on time. Dr. Funderburk continues to be an excellent optometrist and I will continue to be his patient. Staff friendly and efficient. Location convenient.

Dr. Funderbunk is the best. He also has as a great staff

This was my first visit and I was impressed by the over all services provided .

They have things running very smooth and quick. Very nice and helpful. Best eye place I've ever been. Highly recommend.

Personable staff at check-in. Easy scheduling for the (potential) problem I was experiencing. Confidence in the experience and care if the provider.

Building owners need to address the issue of not having an automatic door for people who are mobility challenged. I could not open the door and get my wheelchair inside. Once inside, you were very accommodating to my physical challenges. Very kind, very patient and explained everything so that I could understand. Lots of frame choices. I am a repeat customer and I do recommend Super Optical.

Very efficient

Best staff /front desk clerks and Doctors ever.You have to experience it for yourself....

Loved your services, employees were very polite and and quick to register me. It was a Great quick visit, highly recommend it.

Staff was courteous and attentive.

The overall experience was excellent. I was seen at my appointment time and the entire staff was really friendly.

On time courteous congenial efficient and quality product

Everyone was professional in how they dealt with the patients.

The staff did very well helping me out to and from thank you very much

Awesome attention as always.

Friendly, efficient, and professional. Good choice of frames. I have confidence in the optometrist! 🤓

Very professional & courteous, will be back after my surgery to get my glasses

Fast friendly knowledgeable felt well heard

Good experience. Very pleased with my new glasses. Courteous and professional staff. Would recommend them to anyone.

Yesterday’s visit was in and out... the team has the processes down to keep things moving and doing it with a great attitude.

Awesome staff and great service with my insurance it cost me nothing. Dr is very through

Great service and helpful with everything.

I have the greatest doctor he is very concerned about my eye Care I always let everyone know where I get my eye Care from you all are amazing and I always feel comfortable when I come for my check up

Quick and accurate eye exam. Super fast lens replacement. Very satisfied with the all around appointment.

I was very pleased with my doctors the receptionist everyone was very kind and professional. I would recommend SUPER Optical to all my friends and family. Thank you all at super optical for been so kind.

Friendly staff, prompt service, I also like Dr Funderburk have seen him for a while. Thanks

The staff is always pleasant and helpful never have to wait long I came in the other day and had issues with my elbow so I couldn't put my contacts in myself so the doctor assisted me just very helpful thoughtful and always polite

I didn’t have to wait long Polite staff Dr answered my questions

I’ve coming to Super Optical for years. The experience is always pleasant and the staff is friendly.

The service was great products are a little pricey but the service was good long wait to get glasses back some places I make them the same day but this one does not.

You guys did fantastic as always. Even changed my son's doctor to you guys this time around. Great staff

I love the staff and doctors at Super Optical. That are very helpful and offer a wonderful service!

outstanding service!

Painless , Pleasant, and Was treated very fair !!! I would recommend this eye wear place over ALL THE NEWER PLACES IN TOWN !!! Very Satisfied w/ the sales person as well as the DOCTOR ....... the doctor makes you feel very comfortable and is pleasant and was on time with my Appt.scheduled !

I had a great experience as usual. Brittany was very efficient and nice to work with. I am looking forward to my new glasses.

Always so helpful whether I walk in for a quick repair or an appointment. The staff is very nice and very efficient and the doctors are great! Never a bad experience ever after all these many years

Everything

Very friendly staff, short wait, clean office, thorough exam. I’ve been with Super Optical for over 10 years & hope to be with them for 10 more!!

This is Dalgere's MOM, I have always been impressed with the service & quality care that Doc Arano gives us. Thank you so very much! Also, Melissa never stops being so polite & never stressed out over anything. Thank you again for the Express visit! Theresa Becker

Dr Arnao was thorough, responsive and considerate. I appreciated his helping me to understand my vision, how it's changing. Jen took time to explain the options for selecting frames and progressive lenses, how they work, my adjustment to them. Very personable and professional. Wish I'd gotten her phone # ;)

Everyone is awesome nice greATIng entering the office , waiting time is right on time and very reasonable staff and Dr.s are all right on point explaining all and every issue with out even asking and all and every questions or concerns are answered (ASAP) WHAT MORE CAN A PATIENT ASK FOR I WAS VERY PROFESSIONALLY TREATED AND WITH SMILES THAT CARED!!!! THATS WHERE IT AT ! GOD BLESS YOU ALL!!! THANK YOU SINCERELY LINDA. K. BROWN

Fast, friendly customer service as always.

The staff was very friendly. The optometrist was very friendly and very patient. I love going to this clinic.

Excellent service.Dr.Jose is very professional and takes good care of his patients.The front desk staff is very kind and they treat people with respect including the optical desk.Keep up the good work.Blessing!

Great service...always a pleasure to renew my annual exam and receive my new prescription glasses...the personnel are top notch

Very friendly and quick service!

Friendly. Clean. The only thing I didn't like is that the people helping with fitting and ordering answer the phone while helping the customer which makes the appointment take longer.

I did appreciate the time and help with the team everything went very well from the time i walk through the door and with the service i received thanks to you all it was a good day and good results.

Doc is always great and the gentleman that helped me pick glasses and options was very friendly and courteous. Excellent customer service.

Everyone was very helpful, glasses look great!!!!

Was happy with appointment everyone was helpful

I felt very taken care of and had a great doctor who really made sure I had the perfect prescription which hasn’t always been my experience with other places also Jen helped me figure out the best way to use my insurance and answered all my questions she was so nice and I will definitely be back! Thank you

Friendly Staff, efficient and quickly. The doctor has a great bed side manner I would recommend Super Optical Express for all your eye needs

This visit was one of the best I have ever had. Dr. Arnao questioned me about how long I wore my contacts (my answer was until they didn't focus any longer - wrong answer!) and was told he would put me in a pair and to change once a month. My exam was from Dr. Choi, a resident, and she was exceptional! (they should keep her). I now wear both contacts and see very well. I also updated my driving glasses and am very, very satisfied with my visit. I have been going to Super Optical for 31 years and will continue in the future.

Greeted immediately upon arrival and paper work completed. Good Team of professionals working together.

Jen was lovely to work with! She took the time with me and I didn’t feel rushed! She’s a blessing to your company!

Wait time was very impressive even though they were short staffed.

The Optometrist, Dr Arial was very friendly and knowledgeable. The billing personnel erroroneously charged me too much and they were quick to notify me of the error and refund me my amount. I’m very appreciative of this service

Wahapen the plan pay tow time or year for exsam eyer yuo atention is good for mi thank sorry for my oltografi

Quick and polite service.

The timing was very well got seen quickly. The assistant was polite and helpful in directing and instructing me what to do. The Eye doctor was efficient and informative.

It was a pleasure being treated respectfully even though I didn't remember my appointment day. Thank you for being awesome in "Customer Service Delivery".

Your service was very pleasant problem was taken care of thank you

Everything just in time not to long wait ,,

😂

Very friendly staff. Great with children and definitely gives you your money's worth,

Excelente el personal de trabajo y buen trato.

Everybody is super helpful !

Appointment is quick but the physician does not communicate with parents/guardian about the exam findings and seems to ignore the guardian all together. The gentleman helping with the glasses and frame is great- very helpful and answers questions knowledgeably.

Excellent service for every visit.

Dr Funderburk is wonderful. I've been seeing him for over 20 years for my contacts and glasses prescription.

Was very nice and friendly got in and out with a good review waiting time wasn't too bad

I have been using your company for years and I couldn’t be more satisfied with the service.

Dr. Was able to remove metal and rust from my right eye. Next time I will use safety glasses.

It’s a very pleasant office, and all the employees are wonderful. I highly recommend this practice to anyone..👀😎

I just happened to decide to walk in on a Saturday even though I didn't think I'd be able to get in. However after telling them I'd like to make an appointment the sweet woman at the front desk asked me if I'd like to be seen right then. It was a wonderful surprise that you were willing to squeeze me in. Everyone I seen that Saturday was wonderful and I'd definitely recommend friends and family to you.

Very friendly. Super fast.

Great 👍 job

Thanks great Service very speedy

Great service nice doctors very pleased great atmosphere very pleasant workers

Great experience!

Yes you guys did well

Great service

Dr Arnao is very skillfull with attention to customers and details. Professional friendly staff and clean, convenient location.

It's always a pleasure when I visit Super Optical Express

This was my first appointment and I was really satisfied with the service! I think I have found my Eye Doctor🙂

The overall friendliness and the accuracy of the the services provided by the doctor I really would love for my child to become a patient in this office

We enjoy the family atmosphere in this office, and how attentive most of your staff was. There was only one that we were not too happy with but then another jumped in to help us

Please send me up another appointment tomorrow is the best time

Very well

I can always get an appointment pretty quickly and I appreciated the staff helping me put my contacts in for the first time!

Short wait time. Very caring and attention to detail.

Extremely friendly, had my glasses ready the same day.

Love the doctor and staff very efficient as well

the wait time was slightly long, but everything about the service was excellent

Great people

Thanks

Great service and seen quickly

Very convenient and fast service

Thorough exam was done. Pleasant people. I will definitely recommend the place.

I was late for my appt but they were able to fit me in. Large variety of frames to choose from. Great staff.

Thank you do much for your assistance.

Everyone was very nice and helpful

Support staff was friendly and helpful!

Enjoyed the visit

I love your service

We came in to buy glasses and exam. Everybody was so friendly and helpful. This is the only place I come to get my eyeware. top of the line glasses without top of the line prices. Thankyou everybody.

Everyone in the office is super nice and helpful very pleasant always. Dr. Funderburk has always been very kind..I would recommend anyone to them. They are amazing

Everything was great thank you!

I very much appreciate the timely manner in which everything is handled.

Clean, friendly,and professional

I appreciate your service. Thank you.

Nice service thanks

Always enjoy going back every year well run office

Great customer service and wonderful people. Most places that accept my insurance are just terrible but you guys were great.

Very competent front office. Only slight negative was the new person training at the desk who didn't know some check-out procedures but pleasant and willing to learn. Dr. Arnao is always SUPER! He is why I am a patient at Super Optical Express.

Amazing customer service!

I've been a patient for 20+ years. .....they treat you right...your appointment is when they schedule it and the staff are friendly, engaging and professional. .....the Dr's are top notch and I always leave there feeling a smile add I walk out the door....

My eye exam went well and i love my glasses and I will be coming back their again

Friendly staff and Dr Arnao is pretty cool and is very awesome at what he does. Would highly recommend super optical express. Thank you

Very professional, friendly atmosphere

Warm greeting upon entering the office from employees. Satisfactory service was provided.

Exam was find

Everything! Thank you.

Professional and great customer service.

Very friendly

You all was very helpful to me from start to finish thanks for the service well done.

Very nice people dealing with my horrible insurance company

Had a long wait time and no one check on us to let us know that we will be going back soon

The doctor was great! The girl that helped me was awesome! However while I was getting my order placed another employee came in and the girl helping me told him good morning I think asked how are you and he was an ass. He just gave her a look not so nice and didn’t speak to her. Made her uncomfortable in front of a customer. Made me angry that he couldn’t even be nice in front of me. He owes us both an apology! Mostly his coworker!

Excellent service from eye exam to lenses. That’s why I keep coming back.

Everyone at Ur facility is super professional except the guy u had answering the phone on Saturday. He was super rude and wouldn't listen to my situation or even offer to help me with it. Employees like him r why patients find other places to go. I picked Ur facility because I have a friend who works there....but I could have easily gone anywhere else. Jon I think his name is needs to understand and learn that there r times situations outside the norm happen, and outside the box thinking is in order for those situations. Not every patient is run of the mill nor is it cut and dried. Jon my suggestion get accustomed to thinking and doing what benefits the patients.

Everything

It was all good!

Very friendly staff. I liked that they weren’t trying to overcharge me on every little thing like at other eye places, like Pearlvision. The doctor seemed genuinely interested in giving me the best contact & eye glass solutions.

I loved the service I received and I would highly recommend to others

Always a good experience. Fast service.Friendly staff.

Wonderful customer service, ready to answer any questions I hadi

I had to reschedule because I was in the hospital but the care I get is fabulous

Great

Professional and friendly atmosphere

Staff was very friendly and helpful. Doctor was friendly yet professional. Appointment was finished quickly in time.

Service was friendly and prompt.

The doctor was very good and thurow. Adam was very knowledgeable about the lenses and also very professional. My one problem is for having insurance I still paid a lot more than I used to pay, but I guess that’s the time we live in. Over all I give it a 10/10

Good service. It’s just one of those offices where patients come and go and are in and out. No compassion here. I’m just being honest. I’m sorry. Thanks for my glasses.

They were quick with my appointment. I was in and out. I’ve been going here for 3 years. The only thing that needs a little work is a couple front staff that need to smile more. I like to walk into a place a see that people like to be at work and to feel welcomed, not a quick are you here for an appointment and sign in here.

Thank you love the visit

Great service, friendly staff & Doctor is quick and efficient. In and out just the way I like it.

Service was excellent. Short wait time

Service was great

Thanks for great customer service!!

Love This Place!

Very friendly and attentive staff!

Location

6757 W Newberry Rd, Gainesville, FL 32605
Today: 8:00am - 7:00pm