Patient ReviewsSort by: Most Helpful
M. V. (Verified Patient) Nov 07, 2019
Excellent, professional service. Made to feel completely at ease and in the hands of a very skilled surgeon -- needless to say, the experience was painless and quick.
D. C. (Verified Patient) Oct 02, 2019
I am very phobic of dental work. You put me at ease and having the nitrous oxide made having a root canal bearable. Professional, kind, and very grounded and reassuring. Thank you.
C. R. (Verified Patient) Sep 19, 2019
Dr Ratiner is highly skilled and always does perfect root canals. Quick recovery time w/o pain. The assistants are also very capable in many areas, and very accommodating. Couldn't be better.
K. S. (Verified Patient) Jul 10, 2019
I was a walk in sent from my Dentist who spotted something unusual on an x-ray. From the reception at the desk and the dental assistant to the amazing Dr. Machule my treatment was exceptional. I wouldn't consider having endodontal work anywhere else. Truly a five star performance.
Y. W. (Verified Patient) Apr 03, 2019
From the receptionist to the assistant to the doctor, everyone was very professional. I am very pleased with the experience. My appointment was a walk-in emergency, and they squeezed me in. Really appreciate it. Also gave me some discount because I had no dental insurance. Appreciate that too.
J. S. (Verified Patient) Mar 05, 2019
Most fun root canal everš±š±
E. Y. (Verified Patient) Feb 27, 2019
Dr. Machule, dental assistants and staff are highly professional, friendly, helpful and patient. You were able to put me at ease, take away my fears and make my experience a pleasant one. Your thoughtfulness and assistance are greatly appreciated. Thank you. Elena C. P. Yeo
P. K. (Verified Patient) Jan 29, 2019
Accommodated my personal issues with great patience!
M. R. (Verified Patient) Jan 23, 2019
Dr. Ratiner is outstanding. Great skills and good communicator. Made the procedure as comfortable as possible.
S. E. (Verified Patient) Jan 23, 2019
Dr Alex Hanley and the rest of the staff were very professional, provided detailed information, and were super nice.
B. C. (Verified Patient) Jan 17, 2019
Prompt and competent
J. V. (Verified Patient) Jan 17, 2019
Very friendly staff and my doctor called to check up on me after my surgery. Quelled my concerns post-surgery
C. M. (Verified Patient) Jan 16, 2019
Excellent. They made this root canal very easy to deal with. Thank you.
T. M. (Verified Patient) Jan 10, 2019
Explained things perfectly and worked with awesome precision
C. G. (Verified Patient) Jan 10, 2019
I appreciated the appointment reminders. The doctor was on time. There was a snafu with my charts (not their fault) and they fixed it no problem. Great service. Had great confidence in doctor and staff.
A. S. (Verified Patient) Dec 31, 2018
Dr Marracino and Jasmine did great work and put me at ease. Would recommend them!
K. N. (Verified Patient) Dec 27, 2018
Courteous, efficient, very professional, great advice and reasonable. Could not have been better. Karl Nygren
D. M. (Verified Patient) Dec 21, 2018
Nobody wants a root canal, but you definitely made it as painless as possible. Everyone was very friendly, professional and efficient, and my impression was Dr Chiu did a very careful and diligent job. The procedure was less uncomfortable than some deep fillings I have had. So far everything seems to be healing nicely. Hopefully I don't need any more endodontics, but if I do I'll be sure to return to Dr Chiu, and I have no trouble recommending her and Union Square Endodontics to friends.
B. R. (Verified Patient) Dec 20, 2018
Friendly staff ; also professional. Simply made it a very easy experience.
R. D. (Verified Patient) Dec 18, 2018
Gentle, well staffed, very informative and NO PAIN root canal !
P. J. (Verified Patient) Dec 12, 2018
Immediate response to problem. Confident, professional resolution.
G. O. (Verified Patient) Dec 12, 2018
Friendly staff, thorough exam, and the icing in the cake: I didn't need a root canal!
T. R. (Verified Patient) Dec 12, 2018
People are so nice. Procedure was done right away and solved my problem and pain.
M. S. (Verified Patient) Nov 29, 2018
Doc took omenty of time explaining process, relaxed and professional, fast, responsive. Highly recommend.
Y. R. (Verified Patient) Nov 21, 2018
Thanks a lot for the saved tooth!
J. Z. (Verified Patient) Nov 20, 2018
Thanks for the very prompt and professional attention to my aching dental issue. Couldnāt be happier about the service and personal touch. Iāll recommend you to others!
J. K. (Verified Patient) Nov 15, 2018
Amazing service. Amazingly painless. I canāt say enough positive things. As a physician, I am very critical and I have nothing negative to say.
A. V. (Verified Patient) Nov 12, 2018
Perfect
G. Y. (Verified Patient) Nov 08, 2018
The doctor and assistant communicated exceptitionaly!
D. M. (Verified Patient) Nov 06, 2018
Very kind, patient and professional.
G. R. (Verified Patient) Nov 05, 2018
Excellent communication. Accommodating. Excellent work.
M. R. (Verified Patient) Nov 02, 2018
IT WAS A GREAT EXPERIENCE VISITING YOUR OFFICE. THE FRONT DESK PERSONNEL WAS PROFESSIONAL & MADE ME FELT WELCOME. MY DENTIST ASSISTANT WAS ALSO PLEASANT. THX YOU FOR YOUR š GREAT SERVICE.
D. S. (Verified Patient) Nov 02, 2018
Archie, the dental assistant, was amazing - I would like to give her 5 stars. She really looked after me and made my visit calm and relaxed.
A. S. (Verified Patient) Nov 01, 2018
Doctor Alex is the best! Appreciate a lot his work and help! His team is great
J. B. (Verified Patient) Oct 30, 2018
Work was fast, efficient, and painless. Dentist was very informative ...and compassionate.
J. R. (Verified Patient) Oct 29, 2018
Awesome staff! They were really informative and friendly!
B. D. (Verified Patient) Oct 29, 2018
Very friendly and gentle.....
S. W. (Verified Patient) Oct 27, 2018
Everything Great professional and offic staff Will recommend to all my family and friends
R. H. (Verified Patient) Oct 24, 2018
Caring and compassionate staff. Great dental work, top flight dentistry!
M. F. (Verified Patient) Oct 19, 2018
Explain procedure in detail and was pain free.
P. S. (Verified Patient) Oct 18, 2018
Union Square Endodontics went above and beyond to make sure I was comfortable and had a smooth experience with my root canal!
M. L. (Verified Patient) Oct 18, 2018
Everyone was very helpful and worked with me.
J. S. (Verified Patient) Oct 18, 2018
The doctor was knowledgeable and confident in her assessment. She took her time and was reassuring throughout the process
M. T. (Verified Patient) Oct 16, 2018
Excellent service from Dr Hanley and all the supporting staff, very caring, very professional and well managed office. Thank you for the A+ job Dr James Yu
J. W. (Verified Patient) Oct 04, 2018
Dr Ratiner saw me at short notice for a root canal and performed the procedure quickly and carefully.
E. N. (Verified Patient) Oct 02, 2018
Dr. Machule made a root canal as good an experience as a root canal can be.
L. D. (Verified Patient) Sep 28, 2018
Friendly staff. And Dr. Ratiner did a fantastic job with my root canal!
G. M. (Verified Patient) Sep 27, 2018
Very kind and knowledgeable people here, from the front desk to the doctors/dentists. Being 8 months pregnant and needing dental care is not easy, but they were able to help me and really put my mind at ease. I'm so glad they were recommended to me that I will continue to see them when necessary and not just for emergencies.
C. L. (Verified Patient) Sep 24, 2018
Great dentists and staff, thank you for making the experience as pleasant as it could be
D. R. (Verified Patient) Sep 21, 2018
Fantastic
S. S. (Verified Patient) Sep 20, 2018
Dr. Hanley did a great job on my root canal. He made sure I was completely numb before proceeding and frequently checked with me to make sure I was doing ok. He is courteous with his assistants and they all worked well as a team. I highly recommend him!
B. V. (Verified Patient) Sep 11, 2018
Front desk staff and assistants all nice, and extremely competent. Dr. Machule is the best!
M. D. (Verified Patient) Sep 07, 2018
A root canal is an awful experience and your team made it almost painless....almost. Seriously everyone was fantastic. From the front desk to the intake nurses to the dentist. šÆ % Awesome.
T. H. (Verified Patient) Aug 30, 2018
Patient centered care!
M. D. (Verified Patient) Aug 28, 2018
No pain, no discomfort, both the dentist and the assistant were very friendly, patient, and hepful
T. C. (Verified Patient) Aug 16, 2018
Very patient and kind. did a great job of explaining the procedure and what to expect afterward.
J. P. (Verified Patient) Aug 14, 2018
I had a positive experience at Union Square Endodontics. Dr. Hanley did a fantastic job on my root canal. I didnāt feel pain during or after the 2 hour procedure. Dr. Hanley even called me the following day to see how I was doing. Heās a caring doctor, informative and a professional. His assistant Liz and the front office staff were also very helpful.
B. W. (Verified Patient) Aug 12, 2018
Great doctors and staff - very gentle - no pain!!! Great experience!
L. E. (Verified Patient) Aug 10, 2018
The doctors and the assistants were very knowledgeable and friendly.
C. S. (Verified Patient) Aug 08, 2018
Careful treatment of my tooth
L. R. (Verified Patient) Aug 08, 2018
Dr. Hanley and his assistant, Jasmine, did an excellent job performing my root canal. They were gentle and explained everything well to me before, during, and after the procedure. They were very good about continually checking on how I was feeling during the procedure so that that they could improve my comfort. The procedure was a success. I would highly recommend their services to others. In addition, the office staff was friendly, helpful, and welcoming.
D. G. (Verified Patient) Aug 08, 2018
Friendly, very knowledgeable, sensitive
A. C. (Verified Patient) Aug 03, 2018
Dr. Hanley was extremely friendly, informative and on top of his game. Very courteous to all his staff. He also followed up the next day to see how I was doing. Highly recommend.
I. H. (Verified Patient) Aug 03, 2018
Service in chair was great. Billing mix up was the reason I deducted a star.
J. B. (Verified Patient) Aug 02, 2018
Sure, a root canal that didnāt hurt. Yes, it really didnāt:. Dr. Machule and the entire Union Square team were friendly and professional.
P. P. (Verified Patient) Aug 01, 2018
dr. chiu was outstanding. Iād never had a root canal before and she made the entire process as clear and comfortable as possible.
S. R. (Verified Patient) Jul 27, 2018
Work was quick, and relatively painless, just a minor pinch from the numbing agent. Dr and staff explained everything clearly and there were no surprises. :)
S. S. (Verified Patient) Jul 27, 2018
Came in for am emergency root canal--. Dr. Chiu was great, got it done, only had to wait an hour for them to squeeze me in (I didn't have an appointment).
J. L. (Verified Patient) Jul 26, 2018
Doctor Alexander Hanley was absolutely amazing. He was precise, professional, and knows how to make you feel comfortable. He frequently checks up on you, making sure you are okay during a procedure and he is very good. I highly recommend him.
H. K. (Verified Patient) Jul 26, 2018
Staff was courteous and professional.
S. A. (Verified Patient) Jul 26, 2018
It was a great job the doctor was so nice and I didnāt feel any pain after the surgery thank you so much
P. A. (Verified Patient) Jul 25, 2018
Had a root canal. It was a 100% painless experience including the recovery. Dr Ratiner's uses the non metal filling automatically which is aesthetically superior. The assistant was warm and funny. Dr. Ratiner's practice also offers a patient medicine to take before the appointment if you are the anxious type. Hopefully I never need another root canal but if I do I wouldn't hesitate to see her again. Total recommend!
H. S. (Verified Patient) Jul 24, 2018
Everything from start to finish especially the Wedome patience, compassion, sensitivity and good vibes by Linda and Dr. Machule
M. P. (Verified Patient) Jul 24, 2018
Thank you. It was a painless experience.
S. F. (Verified Patient) Jul 24, 2018
Awesome patient care, excellent work and pain free. I am a āfearfulā dental patient and I felt completely comfortable and cared for. Staff here did a wonderful job. I highly recommend Dr. Alexander Hanley!
H. S. (Verified Patient) Jul 24, 2018
Prompt treatment, very professional, and job well done.
J. V. (Verified Patient) Jul 24, 2018
Dr. Hanley is amazing. Super nice and caring. Calls to check up the day after and is incredibly thorough. I would absolutely choose him over any root canal specialist in the Bay Area. The man is a saint and made me feel amazingly comfortable throughout the process. Almost fell asleep in the chair. Hands down best dentist Iāve been to. 100% would recommend to anyone. Thank you so much. Itās truly appreciated.
D. W. (Verified Patient) Jul 23, 2018
Dr.Marracino is incredibly sweet and caring. During the procedure, she takes the time to explain important things to you. The office is clean and the front desk are so helpful and caring. Highly recommended.
J. G. (Verified Patient) Jul 22, 2018
Alex and Jasmine were fantastic. Extremely professional and friendly, they saw me towards the end of the day and were kind enough to stay late to do the procedure. Canāt say thanks enough!
D. S. (Verified Patient) Jul 19, 2018
Friendly staff. Efficient service. With respect to the treatment itself, I appreciated Dr. Machuleās relaxed, informal manner, competence and conservative approach.
L. C. (Verified Patient) Jul 19, 2018
Very friendly staff. Always professional
L. Q. (Verified Patient) Jul 19, 2018
Dr Alex and Anna worked extremely well together. He checked in with me often for comfort and pain level and stopped after second āboosterā shot didnāt alleviate the pain.
J. A. (Verified Patient) Jul 18, 2018
Allowed me to get appt the same day I called. Informed me of all the options. And performed a flawless root canal. I am so very happy I am no longer in severe pain. Finally I can sleep at night. Also, they have a protocol for calling back and re-entering the system quickly if their is a future issue.
Y. R. (Verified Patient) Jul 17, 2018
The front office was very friendly and welcoming. Jasmine was wonderful in explaining everything to me and she made sure I wasn't nervous and always made sure I was comfortable . Dr Machule was anazing!!!
G. D. (Verified Patient) Jul 17, 2018
Painless, smooth and excellent work!!! The best experience ever have in dental work!!!
N. H. (Verified Patient) Jul 16, 2018
Very caring, and very gentle
L. L. (Verified Patient) Jul 13, 2018
Everything was perfect. The communication was excellent, and I felt very taken care of. Thank you so much!
J. C. (Verified Patient) Jul 12, 2018
The doctor was very gentle. The assistants were so nice, and I really appreciate all they did to help!
Y. P. (Verified Patient) Jul 12, 2018
Dr. Mauchle is the BEST! Heās amazing and made me feel safe and less afraid throughout the process. Very friendly, warm, super nice, and professional. I would highly recommend him. The staff is friendly too.
D. G. (Verified Patient) Jul 12, 2018
Things were explained to me I was comfortable during the procedure Dr and assistant were nice and professional Nice front desk staff
R. Y. (Verified Patient) Jul 12, 2018
Very courteous staff
T. F. (Verified Patient) Jul 12, 2018
Great experience all around
M. S. (Verified Patient) Jul 10, 2018
Doc Machule is very gentle and precise. I felt like I was in very good hands.
S. W. (Verified Patient) Jul 09, 2018
Very nice. Well explained.
A. B. (Verified Patient) Jul 09, 2018
Fit me in last minute for an emergency procedure. Doctor and team were professional, calm, and good at communicating what was going on.
R. R. (Verified Patient) Jul 05, 2018
AAAAAA+++++
G. C. (Verified Patient) Jul 05, 2018
excellent response and professionalism!!
S. M. (Verified Patient) Jul 05, 2018
Whole visit was great
M. J. (Verified Patient) Jun 20, 2018
Very professional staff, including the front office staff, very polite.
M. S. (Verified Patient) Jun 19, 2018
Thank you for seeing me so last minute for my tooth pain and being so accommodating with my needs. Your front desk team is great. Dr. Chui is amazing explain every thing as she's doing. Marcela was also great has a calming sense to her, she was very comforting when she noticed i was freaking out w all the tools in my mouth and feeling clusterphobic. She sensed it and walked me through relaxing and breathing normal. Thank you!
R. S. (Verified Patient) Jun 18, 2018
Dr. Kohn was informative, caring and patient.
Z. P. (Verified Patient) Jun 08, 2018
Excellent attention provided by Dr Marracino. The administrative support team was very prompt and courteous.
J. S. (Verified Patient) May 28, 2018
Great staff and great work on the procedure done to me. Highly recommended.
R. C. (Verified Patient) May 24, 2018
(a)fixed my old teeth, (b) thoughtfully accommodated my old-age need for too many trips to the restroom, and the failure of my old back to sit in a standard dentist chair without stress and strain
J. G. (Verified Patient) Apr 23, 2018
Excellent and professional staff.
E. C. (Verified Patient) Apr 20, 2018
Was great to be seen same day after my regular dentist diagnosed me with a possible fracture. Dr Ratiner did an excellent job of numbing me up so that I didnāt feel any of the root canal. Her assistant was very friendly as well. Iām still numb since I just had the procedure but hopefully this saves my tooth!
Verified Patient Apr 16, 2018
I have visit Dr. Darren Machule he just take care of my root canal he did the good job and I am happy about that. Thank you, Mohammed Rangooni.
Verified Patient Apr 16, 2018
I went in for a root canal. The front desk was very pleasant & accommodating squeezing in a consultation & surgery within a day of my initial call. Dr. Hanley and Betty, the dr assistant, handled my surgery with great care - they listened to my concerns, answered all questions, and were incredibly patient and gentle. Dr Hanley also followed up and was available on the weekend to respond to any concerns post surgery.
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