Patient ReviewsSort by: Most Helpful
M. M. (Verified Patient) Apr 07, 2020
Yvette is very professional and knowledgeable while being extremely friendly and patient and helpful.
J. R. (Verified Patient) Feb 17, 2020
Yvette provided excellent, personal service and was not distracted by the phone or other customers. I would recommend this business highly.
J. L. (Verified Patient) Feb 05, 2020
Yvette = outstanding service!!! Here in Indy Swiss Flex 2.5 no longer exist at optometry offices. After an extensive research York Vision turned up. My Swiss Flex have been revived with my new prescription. So thankful for such a pleasant experience.
P. A. (Verified Patient) Feb 04, 2020
I admit being a picky customer. That said, Yvette is the perfect optician for me. She is very professional, extremely patient, and she is committed to customer satisfaction. The lab affiliated with York does very nice work. I would never consider going elsewhere to have my eyewear needs met. Highly recommend!
D. V. (Verified Patient) Jan 29, 2020
You’re always a great help, I really appreciate your patience and opinion with all the frames I tried on. Thanks 🙏🏼
S. S. (Verified Patient) Jan 20, 2020
Hi Yvette, thanks for your help with new glasses, love them! Had an issue with nose pads, small hard ones cause sinus pressure. Switched them to larger, soft ones. Hope all is well with you! Stay warm, Suzy
K. B. (Verified Patient) Jan 19, 2020
York continues to provide excellent, friendly service, with a huge selection of frames and accessories. We've been customers for 35 years and will continue for 35 more!
T. B. (Verified Patient) Dec 17, 2019
Store has the best selection, great help with the glasses, is something goes wrong you are on top of it! Tom
J. R. (Verified Patient) Dec 08, 2019
Yvette was very helpful when we visited to place the order. A bit of a delay in communication with the clip issue, but it was quickly resolved to my utmost satisfaction!
T. B. (Verified Patient) Nov 09, 2019
love the store the best selection in the area and great customer service
K. L. (Verified Patient) Nov 02, 2019
York has a great selection of glasses frames on display so you can try them on, see how they look, and no one rushes you. The glass are not locked up in cabinets either. Yvette ( I think is her name) is very knowledgeable and about eyeglasses and is very helpful. Great experience!
J. B. (Verified Patient) Sep 17, 2019
Great choices and excellent service always!
J. S. (Verified Patient) Sep 03, 2019
The service is very friendly and knowledgeable. It sounds crazy, but I look forward to going there!
S. D. (Verified Patient) Sep 01, 2019
Yvette very helpful to me in obtaining a good fit and her service was very good.
L. S. (Verified Patient) Jul 27, 2019
Yvette, Thanks so much for your time and patience. It's always a pleasure to work with you. Your service quality and selection of frames is unmatched in Cincinnati. BTW I couldn't get to the review page on Facebook or Google. You may want to check that. Len Singer
M. S. (Verified Patient) Jul 02, 2019
Great service from start to finish. Thanks.
C. L. (Verified Patient) Jun 08, 2019
Personal guidance regarding selection of frames to meet my specifications and desire to look fashionable. I never felt rushed I’m receiving compliments and recommending you to my friends. Thanks. !
L. G. (Verified Patient) May 25, 2019
Yvette you are amazing! You were most accommodating! There was nothing you couldn't do for me! I can't ask for better service#
N. B. (Verified Patient) May 25, 2019
Yvette is great! Very knowledgeable about frames, lenses, and is great fun to work with. The products are also the best I have come across. Great styles, and the most durable lenses I have yet experienced. I highly recommend York Vision. Can't imagine going anywhere else.
Y. M. (Verified Patient) Apr 19, 2019
Yvette Risk provided me with excellent service, she was very pleasant and knowledgeable about every thing I needed to know. Being retired and being on a different type of budge now than previously, she was still able to provide me with a quality type of service that I could afford and believe me, it was greatly appreciated.
P. P. (Verified Patient) Apr 10, 2019
Excellent selection of frames from all over the world. Time was taken to find frames good for your face shape and compatible with your individual eye needs, so you can see your best.
J. B. (Verified Patient) Apr 10, 2019
Love the wide choice of glasses and the personal attention. Wouldn’t go anywhere else for glasses.
T. D. (Verified Patient) Apr 03, 2019
Hi Yvette. The entire experience was fantastic from start to finish. Beautiful selection, excellent service, consider us customers for life!
S. D. (Verified Patient) Mar 26, 2019
Five stars only because more wasn’t an option offered! In honor of opening day being just a few days away, “ they knocked it out of the ballpark” once again! Thanks Yvette!!
C. J. (Verified Patient) Mar 04, 2019
York Vision and Yvette are great. They have a unique selection of eye wear that you won't find anywhere else in town, but the prices are not crazy-expensive. A very relaxed atmosphere making it easy to take your time trying on frames. Yvette is very knowledgeable, helpful, and accommodating - she let me take frames home that I thought I might want so I could take my time to be sure about them before committing to getting my prescription filled.
S. K. (Verified Patient) Feb 28, 2019
Very helpful in choosing frames.
B. B. (Verified Patient) Jan 30, 2019
Great experience with Yvette, as always. And the glasses are spot on - in focus for up close and distance
C. B. (Verified Patient) Jan 20, 2019
Always perfect!
M. G. (Verified Patient) Dec 25, 2018
Very friendly with no pressure. Really cared that you were happy with your frames and lenses. Updated you with calls regarding status of delivery of frames. Excellent service.
M. B. (Verified Patient) Dec 09, 2018
Great selection of glasses and very nice personal service. I would definitely go back!
D. B. (Verified Patient) Dec 07, 2018
Yvette is always personable and very helpful. She worked through a problem with my new glasses until they were right. I really appreciate the extra time she spent with me.
E. R. (Verified Patient) Dec 07, 2018
Great selection, product and service
B. S. (Verified Patient) Dec 02, 2018
Great experience! Love my new glasses. Yvette was so helpful and extremely personable and knowledgeable. Will definitely be back!!
J. C. (Verified Patient) Oct 31, 2018
Service was quick but careful. Product very nice
L. F. (Verified Patient) Oct 15, 2018
excellent service within a limited amount of time !!! thank you for your cooperation :)
A. P. (Verified Patient) Oct 06, 2018
Great and friendly service!
M. B. (Verified Patient) Sep 25, 2018
Everything was great my husband thought sunglasses were really neat I love glasses and sunglasses good job!!
D. F. (Verified Patient) Sep 14, 2018
Did wonderfully
E. A. (Verified Patient) Sep 11, 2018
Going to York Vision is always a great experience. Yvette is incredibly helpful. I highly recommend York Vision!
A. G. (Verified Patient) Sep 02, 2018
Very friendly, patient, personable and passionate about what she does. Great customer service!
J. B. (Verified Patient) Aug 31, 2018
Lots of personal attention, wonderful selection of frames!
P. K. (Verified Patient) Aug 29, 2018
Prompt and courteous service. Overnight delivery of glasses with new lenses. Thanks for your care.
M. P. (Verified Patient) Aug 29, 2018
Yvette Great job. I'll recommend you to everyone! If Cliff ever surfaces, give him my and Mary Pat's regards. Mark
D. R. (Verified Patient) Aug 08, 2018
There was a great assortment of unique frames. I enjoyed looking at frames without feeling pressured... Great customer service!!!
C. M. (Verified Patient) Jun 21, 2018
The York Vision sales person did a tremendous job of helping me pick out frames with shapes best for my face and colors that complemented my hair and skin tones. She was friendly and helpful, and she did a terrific job of fitting my glasses.
G. S. (Verified Patient) May 23, 2018
Yevette was very helpful and knowledgeable.
T. K. (Verified Patient) May 01, 2018
Wonderful service and great glasses to boot!
S. P. (Verified Patient) Apr 02, 2018
The optician is awesome!
J. H. (Verified Patient) Mar 26, 2018
Glasses looked great got lots of compliments but need an adjustment on the fit
I. L. (Verified Patient) Mar 16, 2018
Yvette Risk provided an excellent service. She is experienced , knowledgeable, and pleasant to work with. I have recommended York Vision to a number of friends. I hope they will follow my recommendation and will end up with a similar experience and a pair of great glasses.
C. T. (Verified Patient) Mar 04, 2018
You couldn't have been any more patient with my difficult situation. Thank you for everything!
P. T. (Verified Patient) Mar 01, 2018
Went to York after visiting many other sources for glasses and not finding anything I particularly liked. They have a good selection and were very helpful. Somewhat pricey compared to others but I decided to splurge since I hadn't found anything else in other optical stores. Very satisfied and will likely return there if I need glasses again.
M. D. (Verified Patient) Feb 04, 2018
Very helpful and knowledgeable. Appreciated all the advice when trying to find the right frame.
F. A. (Verified Patient) Jan 28, 2018
Very courtious & prompt service!
R. F. (Verified Patient) Jan 27, 2018
Warm, welcoming attitude. Good assistance in selecting frames.
S. C. (Verified Patient) Jan 26, 2018
Thank you so much. I loved your collection of frames and excellent service.
G. N. (Verified Patient) Jan 22, 2018
Great frame selection. Very friendly and professional staff. Good location.
V. M. (Verified Patient) Jan 21, 2018
Great service, choice of glasses and most helpful.
B. C. (Verified Patient) Jan 14, 2018
Great personal attention. Never rushed. Outstanding selection of unusual and interesting eyeglass frames.
A. C. (Verified Patient) Jan 12, 2018
Wlthout doubt, York vision is the best place in town to buy eyewear! Former owner, Cliff York , has sold his business to Yvette Risk. She has a unique selection of stylish frames, really knows her products, and is an absolute pleasure to work with. Definitely the place to go for glasses!
C. B. (Verified Patient) Jan 12, 2018
Great environment, reasonable prices, excellent costumer service!
M. W. (Verified Patient) Jan 09, 2018
Friendly, low key approach. Very helpful advice, clean office with a terrific selection of frames. Convenient hours, too. Thanks Yvette.
D. D. (Verified Patient) Jan 08, 2018
Great helping me pick out frames! Got them back faster than I had expected! The new larger (rounder) lenses are better in both distance and reading (especially on computer screen) than my previous lenses. Thanks!
G. M. (Verified Patient) Jan 01, 2018
Iowa’s a great experience, you have the greatest styles and. Customer service. I will definitely be back
S. D. (Verified Patient) Dec 21, 2017
Awesome product & even better service! I’ll be back for sure.
P. H. (Verified Patient) Apr 09, 2020
S. S. (Verified Patient) Apr 08, 2020
S. C. (Verified Patient) Mar 27, 2020
J. W. (Verified Patient) Mar 20, 2020
C. J. (Verified Patient) Mar 18, 2020
M. V. (Verified Patient) Mar 18, 2020
M. F. (Verified Patient) Mar 17, 2020
D. M. (Verified Patient) Mar 16, 2020
K. M. (Verified Patient) Mar 12, 2020
B. B. (Verified Patient) Mar 08, 2020
J. Y. (Verified Patient) Mar 07, 2020
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D. A. (Verified Patient) Feb 19, 2020
T. G. (Verified Patient) Feb 18, 2020
S. S. (Verified Patient) Feb 18, 2020
T. L. (Verified Patient) Feb 17, 2020
J. L. (Verified Patient) Feb 16, 2020
B. Z. (Verified Patient) Feb 14, 2020
M. D. (Verified Patient) Feb 11, 2020
L. M. (Verified Patient) Feb 11, 2020
C. B. (Verified Patient) Feb 11, 2020
B. S. (Verified Patient) Feb 05, 2020
J. H. (Verified Patient) Jan 29, 2020
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L. B. (Verified Patient) Jan 27, 2020
J. G. (Verified Patient) Jan 19, 2020
P. S. (Verified Patient) Jan 19, 2020
J. B. (Verified Patient) Jan 19, 2020
M. S. (Verified Patient) Jan 19, 2020
S. B. (Verified Patient) Jan 19, 2020
D. K. (Verified Patient) Jan 15, 2020
J. W. (Verified Patient) Jan 10, 2020
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R. S. (Verified Patient) Jan 08, 2020
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L. M. (Verified Patient) Jan 04, 2020
S. A. (Verified Patient) Jan 02, 2020
A. W. (Verified Patient) Dec 27, 2019
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G. M. (Verified Patient) Nov 18, 2019
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