Eye And Laser Center Of Fort Collins

4.8 / 5Overall Rating

307 reviews

2121 E Harmony Rd Unit 190, Fort Collins, CO 80528

(970) 224-2020

Patient Reviews
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Everyone was Outstanding and answered all my questions!!! Always appreciate that and Always have had Outstanding Service from Front Desk plus all I had to see for Tests and Dr. Norris I Highly Recommend to go to as I have gone to see him several years!!! THANK YOU to EVERYONE!!! Bought all my glasses here to make sure that all Prescriptions were done right as many complaints from people who went other places!!!

Outside of having staff that routinely provides quality care, I Want to commend person who tested Dennis in his latest visit for her skill and professionalism. I believe her skill provided most accurate visual exam. Her knowledge provided technical and professional responses to questions that allow his family understanding and improved follow through that will help protect the limited vision he has. Thank you so much!

What a wonderful outcome to a very frightening event. Dr Norris had been checking an opercolum in my right eye. On Saturday, June 16 there was a noticeable change. I emailed your office and asked if it was urgent or if I could wait until appointment on July 23. On Monday morning your office called me and insisted that I needed to be seen ASAP. I arrived at your office at 2:30 on June 18. Dr Norris did a laser photocoagulation treatment on my right eye. Thank you and your staff for being SO very proactive.

Always professional, and less waiting than most doctors' offices. Thanks!

I really appreciate all the services that you have and how you treat my family as if it were your own. Very excited to be able to hear again.

I am so appreciative of Dr. Norris's diligence in treating my glaucoma. I am also very appreciative of Holly, Crystal, Fay, Chantelle and Kim for their constant kind assistance and friendliness!

It was very pleasant and very professional our time there. Thank you!

Always have great care from Dr. Norris and every one of his staff.

Why can't you get our phone numbers straight? Loretta is 608-331-0412, Dean is 608-331-0285. This was communicated to two staff members on 5/15. Thanks!

As always my visit was pleasant and professional work was completed. Everything was explained to me completely which I appreciated.

Always very friendly And knowledgeable staff

Technician that started with me was very good. Was not kept waiting.

Ok

Staff is always friendly, knowledgeable, and friendly. I worked with Crystal for the first time- she was a pleasure.

I had a wonderful visit! Tyler, was efficient, professional and great on his job!

Everyone was kind and thorough.

I have been going there for many years I am totally satisfied with all their employees and Dr. I have been going there for many years I am totally satisfied with all their employees and Dr. Norris

Great getting me in and out so quickly. Been a problem in past. Hope this is maintained in the future.

Vision exam (Refraction) was very thorough.

Good all the way around.

Very good.

Helpful, friendly staff.

We were pleased with everyone at your office, we would recommend your service to friends & family.

Thoroughness

Everything Excellent!!! Everyone no matter who I dealt with were Excellent! Thank You to Everyone!!!

Everyone at the office is very nice and I appreciate that!!

Awesome!

Excellent in all respects

Very thorough exams. And very courteous

Was very nervous about this appointment but staff was great and put me at ease immediately. Dr. Norris was very thorough and very professional and explained everything to me as he went. So glad, my family doctor suggested this practice.

It was good. A little slow this time

Always a pleasure to visit your office. Great staff and Dr. Norris is very helpful.

JP provided great glasses check and Dr Norris provided my eye exam. Always a good experience. Holly helped me with my eye drop prescription which was also appreciated.

Always treated with kindness and consideration for advanced age. Eyeglass technicians and desk personnel are especially helpful, kind, and professional. Sometimes feel rushed by the doctor.

Love coming to have my eyes checked out. Holly is super at her job.

As usual excellent care and wonderful staff

Was checked in quickly. Technician documented preliminary information in an experienced manner. Friendly staff. Continue to see physician even though not in network; have seen doctor for several decades and highly regard his work.

The staff was very caring and professional. I highly recommend this office for eye care.

As always the service was on time, excellent service and the medical exam was professional and you stressed I was important to you.

NA

Service was immediate and courteous. Technician and doctor took time to explain things and give chance to ask questions

Always get good care.

We felt like we were back home in North Dakota. Holly was so caring and spoke slow so we both understood , Smiling and laughing with us. Dr Norris was a genuine People Caring Dr. Who you can't find to many of. We were relaxed upon meeting him

Check me thoroughly

Dr. Kim is the best! Friendly, answers questions and takes her time. Exceptional Dr. Receptionist was welcoming too.

No comment

Quick and friendly service! Thanks!

Prompt and professional.

I have enjoyed services provided by Dr Kim. I wish her well in her next endeavor. Thanks for years of advice and examinations.

Wonderful experiences from entire staff . From the front desk to Dr Norris to Michelle for new glasses! Great service and friendliness! Thank you very much!!

Friendly, efficient and high quality ophthalmologist office.

Everything went okay, prices on your glasses seemed little high

Always pleased with my visits. Love my new glasses

Very thorough. Tell Michelle hi, and as soon as l can get up to Ft. Collins, l'll pick up my reading glasses. Nora Gardner

Great professional and knowledgeable staff. Everyone there that I made contact with made me feel special. Answered all of my questions and provided helpful information.

prompt, courteous, friendly, thorough

Nice experience thank you.

Very professional staff

How do regular I exam Dr. was very friendly and help me pick out glasses which was awesome very helpful

Professional in all respects. Staff is pleasent and well trained. I do not feel pressured to buy and there is no attempt to upgrade your needs. Most importantly, my vision has been properly corrected.

Dr. Kim is very competent and thorough. I appreciate her very much.

Dr. Kim is outstanding and I'd refer anyone to her !!

It seems to me this is a tight run business which I value. Dr. Norris cares about his patients.

Dr Kim is awesome!

Loved the addition of Crystal to your team. Didn't have to wait this time All in all, a great visit

Initial screening by J P was excellent.

Have been going for several years Great eye care, very friendly. Trust them completely with my eyes.

I had a follow up check up. Dr Kim keeps a goog watch on me which I appreciate .

I enjoy all staff and always know I’ll receive excellent analysis if my eyes.

Entire exam was very professional and courteous

Exam went well

Good

Everything went smoothly

Very helpful in a informative way.

Timely. Helpful Good recommendations

It was a long appointment, nearly 2 hours; perhaps because my appointment was rescheduled by the Center several times. Nevertheless, I appreciated the very thorough vision assessment by Andrew--he was very conscientious--referred to another tech for accuracy and he let me know what he was assessing & he answered all my questions which, understandably, takes time. I did have to have my eyes dilated twice before getting an optimal exam by Dr. Kim. Kathy was wonderful in helping me choose a new frame for my glasses as well as adjusting my current pair for a better fit. I am very confident with Dr. Kim and I enjoy her positivity and communication. I am happy that I chose her and the Eye Center as my eye care provider. The receptionists are always very personable and helpful, too!

Hello - I was completely satified with my visit. I am, however, not satisfied with the patient portal site. The information is not presented in a clear manner and I found it confusing. Also, a helpful addition would be to have access to my billing information. Otherwise, I'm a happy patient. :)

Hello - I was completely satified with my visit. I am, however, not satisfied with the patient portal site. The information is not presented in a clear manner and I found it confusing. Also, a helpful addition would be to have access to my billing information. Otherwise, I'm a happy patient. :)

Friendly, personable quality care. Thanks.

The girls in the front give amazing customer service! They are always busy helping customers. They are the true reason I keep returning. They greet with a smile and treat everyone with kindness. Kathy, Holly, Faye and all the others I don't know their names, thank you!

I feel Dr Kim is a very thorough Dr

Very efficient

I enjoy my visits to Eye and Laser Center everyone remembers my name and I'm treated with up most respect

I loved working with Crystal and I loved working with Dr. Norris. Actually I like the entire staff there

Very nice experience. Personnel polite and very caring. Happy to answer the question.

JP gave me a lot of useful info.

It was a treat. We laugh Al lot and got educated.

Doctor Kim has always been so thorough and helpful in selecting my contacts. She makes sure that I am comfortable and am seeing well before she writes a prescription. I enjoy her caring personality. Holly and the front desk staff are always so helpful and kind. Great experience! I would t go to any other doctor!

This was the first time being in and out in less than 2 hours. Much appreciated.

Got me in and out fast!

Dr. Kim is fantastic. I would recommend her to anyone. Holly is also wonderful.

Everything

The technician was very competent and professional (having a senior moment can't recall her name), Donna called me the day before about an insurance issue she then helped me clear up, Dr. Kim was also extremely competent and professional. Couldn't be happier.

Efficient, timely and welcoming

Very good vision exam with McKenzie. He seemed like he really wanted to get the most accurate results. When he ran into something that didn't make sense to him, he brought in one of the other technicians for another opinion. That is always a good idea. As always, Cathy gets me the right glasses. This is only the second time I have seen Dr. Kim, but she seems very nice and helpful.

i like that Dr Norris appears to have the latest equipment. Measurement of the eye pressure is done quickly and comfortably. Staff is most cordial and always professional and Wait time for Dr Norris to come into the room is minimal

Prompt appointment with both the technician and the doctor.

Excellent service, courteous and friendly staff always nice

Good service compatant people.

Everything

JP is always helpful, he held my head so that I wouldn't move. Always appreciate him!

Pleasant experience with an excellent staff

Good experience

I

Staff friendly and courteous. Treated kindly and with respect.

Dr. Kim is so kind and compassionate when working with older patients with eye issues! I really appreciate the entire professional staff.

Dr. Norris is very personable, warm, friendly with patients. The techs are generally knowledgable. Norris often takes on interns or trainees for the optical technician and medical assistant positions- very generous; I like that. The front desk staff are fabulous with patients, "on top of their game", and very friendly. Five out of five stars for the office staff!

quick, painless, and through. thank you

quality service and experience.

My visit was a pleasant and relaxing experience. The doctor and staff were very friendly and helpful.

All staff were kind, concerned, and efficient. They were very professional and helpful during a very tense time for me. Thank you!