Physical Therapy Innovations - El Cerrito

4.8 / 5Overall Rating

571 reviews

425 Kearney St, El Cerrito, CA 94530


Patient Reviews
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Wonderful experience

Got a same day appointment and had an informative eval with Kenneth

Very nice and welcoming

Physical therapist was knowledgeable and friendly

This was my first time at PT Innovations, and I worked with Mauri. She was excellent and helped me to understand what my problems are. I look forward to working with her more.

My PT was an excellent listener, asked good questions, and made a careful assessment of my issue. She gave me a very practical program to follow. Also, she was careful to be sure my insurance was in place! All in all, an excellent experience.

Really satisfied by their professionalism Good team

My experience has been very positive and my symptoms are improving.

Frist visit was informative well done

My treatment was very helpful

Donna and Jim 👍👍👍 Christine Allen 👍👍👍 but she is impossible to see her Best therapists ever 😊

Therapists were helpful in figuring out my areas to work on and helpful in assigning proper exercises

Everything was very nice

Felt listened to and am confident in next steps. Was given helpful exercises.

Courteous and helpful staff.

Best physical therapy l ever been too. Front desk clerks are so nice and helpful! Every one there goes over the top and beyond to make each visit fell pampering. Thanks

Your team seems to be very professional. I have every confidence that they willl be able to help me with my balance problem.

My first visit, I met my therapist to plan a program of low movement for broken arm. Which I repeated at home. Donna was very nice, work on my shoulder with light message.

Very caring and confident

The staff is very friendly and helpful. I love this place❤️

I found my visit very helpful

Timely. Friendly reception staff. Competent evaluator with empathy. Thank you.

Lots of useful info

Very happy with my visit.

Danielle is smart and personalized my treatment plan.

I had a great first appointment at PT Innovations-El Cerrito, with Donna. She was professional, friendly, knowledgeable and thorough. Looking forward to future appointments.

Christine Allen was very helpful and taught me well in using various equipment in the gym.

Prompt attention and a relaxed but thorough evaluation. Flexibility in meeting my scheduling needs. This place has a good feel and I look forward to my work there.

Check in right away and physical therapist was very friendly explained exercises and encouraging. The whole staff was great

I really felt the over all evaluation done by Nil Coleman was very good. Also the receptionist at the front desk was very nice. The facility appears to be very clean.

Everyone was very friendly and helpful. I have a good plan in place and already have some increase in my shoulder mobility. Kevin was very through and professional.

I was welcomed soon as I walked in the door. That’s such a big deal now days because good customer service is rare to come across. Also I was assisted very quickly and felt my needs were heard and understood. Thank you for you services!

They were very helpful and showed me how to take care of my knee and back.

Had a great day in the water today. PT innovations made that possible Thanks

Very professionally run practice. Danielle was very personable & understood my problem & was quick to recognize solutions. She showed me how to do the exercises & was easy to demonstrate physical therapy.

Great service.

Excellent visit with Chris. She worked on my shoulder and I have pain relief already. She also gave me exercises to do at home which seem to be helping. Alfreda Campos

My appointment yesterday, 1/30/18, was with your Oakland office on Webster Street. I was very pleased with the treatment I received.

I am a returning client. I have used this practice for over 2 years. they are wonderful , competent and caring, I am using the pool for my problems and it is very effective, the staff at the pool are really great.

My 1st time there was a great experience very friendly staff

Muy buen cervicio

Wil’s eval was thorough and helpful.

Danielle knew what she was doing and was both deferential and directing, a nice combination. I was in good hands.

Lee is amazing. After only one visit I feel so much better. I can’t wait to go back.

Prompt, friendly attention by the front desk personnel. Helpful exercises and suggestions by PT, well-explained and supplemented by exercise handouts.

I was really glad to be able to talk with Allan. I don't have a clear idea when and where my appointments will be, but that might be more clear next week.

I was able to get a same day appointment whatcha was awesome and my physical therapist Gwen was so nice and kind

Attentive and thorough.

Therapist was very good. Facility was nice and clean. Staff was very pleasant

Very thorough evaluation, and good exercises recommended.

I did not go to El Cerito. I went Oakland

Quite professional except for the therapist talking out loud bec her patient couldn’t hear well or must have accidentally turned off the hearing device.

Excellent interface with the PT Look forward to future sessions Also pleasant and helpful interactions with front desk

Kevin chu in the Oakland office was very professional, thoroughly answered my questions, and gave me exercises and stretches to help me feel better. I was very happy with my visit.

Lee is the best !

very pleased with the service

It was a very helpful visit which helped me learn more about my condition. Treatment was very good. The people I saw were very nice and I look forward to going back for another session.

Everything about your company is great!

The pool experience was great. Alan and Nils connected particularly well with my son. Very positive.

Excellent PT in Lee Yep! Julie Kane seems great as well. I was highly pleased with my first experience at PTI.:-)

Excellent care in a lovely facility!

Reviewed my report Went over complaints Explained what is recommended well

I felt intake person didn't really listen and therefore didn't fully address my concerns. Therapist was excellent.

Will was very informative and focused. Very helpful.

Staff were very friendly and professional. Worked with me to schedule appointments around my work schedule. Provided exercise videos to use at home. Overall a great experience.

Desk personal very helpful and kind. Therapist was great and thorough in exam and plan for treatment.

I liked the clinic. The people are nice. I will recommend for friends.

Very knowledgeable and looking forward to seeing if this can help my back problems.

Great compassionate guidance with clear instructions on how to do the exercises at home.

I know the practice and the therapists and I like how well they take care of patients.

Everything OK.

Thorough diagnostic review followed by good plan of action.

Staff is verry cordgl and professional.

Physical therapist was knowledgeable

They were great, friendly and very knowledgeable!

My Therapist Aaron was great. I was sent here instead of getting an MRI. He examined my ankle and confirmed that there was a problem and loss of strength. He came up with a plan to strengthen the muscles around my ankle.

Excellent therapist . Gentle and caring👍

Back massage

Therapist was friendly and efficient , and seemed very knowledgeable

I am so thankful for the kind and professional atmosphere I experienced. Recommending the Center is easy to do. The evaluation session was thorough and gentle. The water therapy is excellent, helping me to exercise in an atmosphere that relieves pain as I build up my strength. Thank you for your help!

Very knowledgeable, professional, and welcoming. Milt

For Innovations - Oakland Attention to detail; comprehensive assessment; nice facility.

I was very satisfied with my visit and treatment.

Nos atendieron exelente

Helped me through my experience; made me feel you will help me

Not ready to leave feedback yet - too soon.

I've been pain free since a few days after my visit.

Pleasant atmosphere and Donna is wonderful - supportive and nice to talk to

iam a returning client, it's been about 2 yrs since I was at PTI. Donna and Jim were my Physical Therapist then . I asked to have them again, because they are very caring and competent professionals.


Christine A is excellent.

Donna and Jim were friendly, knowledgeable, professional and HELPFUL! I got short term pain relief and long term strategies

Christine Allen is awesome!

Whatever helps relieve back pain, I'll try.

My appointment was on time. I had two half hour sessions with two different therapists, both of whom I've had before for another problem. The first was to evaluate my problem and the second was to treat my problem. Both were very attentive and helpful. The treatment I received was also very helpful and I could start to feel some relief right away. My only complaint is that finding parking here is very difficult.

You guys and girls are the greatest!

I was worked on by Allen. He was extremely nice and welcoming. He answered all my questions He showed genuine concern for the pain I had had. He showed me exercises I could do at home. He did a fantastic job. I would definitely recommend innovations to others. Great job.

Therapists were excellent . Office staff friendly. Will be better able to comment after finishing my schedule of treatments .


Hans was great PT, knowlegable,effective treatment, and frriendly.

Very clear evaluation and instructions about how to proceed after a broken arm.

Working with new insurer (Sutter) has been challenging. Big ups to the front desk staff for going the extra mile & following up with them while I met with the doc.

i am getting better, Thanks!

Greeting, care for the need of the patient, listening, and accommodating.

Helpful and thoughtful

Not enough staff to provide appointment times.

really appreciate the personal care

The service I received was professional.

Christine is the best! Always on time; always paying attention. My body would be an unhappier place without PTI and the pool!

I was evaluated and exercises were prescribed to aid in my continuing recovery from spinal surgery.

Warm concern


After 20 years a patient Alan continues to administer top care. His professional knowledge of soft tissue care Is still engaging. Never a visit with out a) relief and (b learning more about the peramatures of recovery. c

This place is very respectful and i recommend This place over others

They allowed me to park my bike indoors. Both the desk people and the therapist welcomed me. Therapist seemed knowledgeable, friendly, understanding, and treated me like an intelligent person.

You did fine.

Very attentive personel . They do a good job in assessing my needs. Thank you to the staff.

I feel improved already. Thank you! I am doing the exercises.

I got new information about my body.

Great experience w Donna, she is amazing!! But after getting referred here by my doctor and approved by insurance as well as by PT innovations all my appt. were suddenly cancelled and I'm out! So weird..and very unprofessional. 5 stars for Donna 0 stars everywhere else. I would like my co pay back as well! Waste of my time.

Friendly and professional staff.

Donna in Orinda was wonderful. She picked up on my scoliosis right away. The muscle pull will take time, and a trip to Europe did not help recovery. I'll be in touch to resume treatment.

I really y i my visit there yesterday, gave me good advice help me feel a little better then when i came in there but i still have a long way to go until then. O n treater me well n thanks for that.

Assessment gave me hope I can get sciatic pain behind me and establish ongoing exercise program suitable to strenghen core. Like holistic approach.

Thank you

The physical therapist was very knowledgeable and professional during the evaluation. The physical therapy assistant did a great job showing the exercises and providing written instructions.

Excellent balance of efficiency and friendliness


Only had initial visit so far

Therapist, Donna, was kind and patient and seemed knowledgeable. However, location is not ideal for anyone using a walker. Walkway from parking lot is rough and pebbly and catches the walker up. Dangerous unless you go very slow.

Staff went out of the way to deal with insurance forms

Christine is great.

Allen and Thomas were excellent. My referring doctor directed me to ontain pt only from Allen. Allen said that's not how your practice works. I have informed her (Dr Sawires). Confusing

Marshawn was excellent the way she work with my knee, instructed me on cane usage, and even had me taking a few steps... I was impressed

My consultation was on time, the physical therapist (Chris Allen) was attentive, helpful, very competent and pleasant. Her advice was clear and, I think, appropriate.

Excellent as it has always been for me. Chris (Allen) is my savior.

Unfortunately I hurt more after the visit. My neck pain has been activated. Not sure what to do.

I love PTI. I find everyone very knowledgable and dedicated to doing their best for all clients. They are always focused on the best outcome.

Christine is great -- thoughtful, funny, great hands .... And on this last visit, I met Julie, who was also good to talk with as she was doing the ultrasound on my knees. Also, the reception staff have always been cheerful, clear, and generally on top of it!

The people are friendly. During a physical therapy evaluation, the therapist explained my health condition and treatment plan very thoroughly. I felt It's very helpful in my first visit.

Courteous and friendly staff.

Everything that was discussed with me with the Physical Therapist was very positive. I have hope that I will come out on top with lots of work and determination.

Chris is an excellent therapist. She helped me two years ago. I was really looking forward to working with her again. Sadly, after yesterday's appt the next opening with Chris was three weeks away. Seeking therapy elsewhere where I can be seen on a weekly basis by a physical therapist.

Thank you. Very pleased with Christina n staff

An evaluation of current status was thourough and a plan to restore muscular strength an stamina was set for the future. Immediate massage stabilized problem knees.

Excellent treatment

The evaluation was carefully done . The therapy was helpful and considered my personal needs.

I much appreciated being able simply to get a brush-up on my ongoing independent pool exercises without going through a more elaborate reevaluation process. Most helpful! Continuity of care is most important to me, and I've been able to get it at PTI.

Excellent care and very professional.

Friendly knowledgable personnel. Please clean tables between clients. I was able to detect body odor from previous client

Julia and Christine were great

I did paid cash for first visit, I felt it worth every penny. I felt staff are honest and sincere, i will recommend to all my friend and my neighbor. Please keep up with good work. Thank you so much.

Seeing Han has always been a positive experience--the way he listens, assesses the situation, gives clear advice. He's knowledgeable and sympathetic--and always encouraging. Thank you, Han!

Very welcoming environment for first visit. PT and aide were professional and even more importantly did not waste time attending to the diagnosis and treatment for my injury. After some years in sports medicine as a physician I was quite comfortable with the approach and method of treatment. Especially leaving the facility feeling better than when I arrived!

Everyone in the office are very friendly and professional. Lucy evaluated me and very thorough. I highly recommend it!!!

I have always enjoyed PT Innovations, although I was a little saddened that Mina & Christopher are no longer there. I am however, happy that they both are making great choices for their business. I was pleasantly surprised today to meet Austin & to find that he is equally exceptional as Christopher. Great choice.

That Lee guy is really hot

Excellent care over years of different needs on my part. Chris Allen is on time, on target and really listens to me as she integrates the info from my doctor.

All the therapists are highly knowledgeable practioners.

Friendly, professional and could not be happier with the treatment plan and service...


425 Kearney St, El Cerrito, CA 94530
Today: 8:00am - 7:00pm