Planchard Eye & Laser Center

4.9 / 5Overall Rating

690 reviews

2400 Hospital Dr Suite #100, Bossier City, LA 71111


Patient Reviews
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Receptionist was delightful when I called with my problem and understood my urgency t to see doctor today. Dr Planchard is the best and we drove 100 miles for his expertise. All the staff was courteous and professional.

Visit went quick and thorough. Felt safe.

I had a very good experience.everybody was very nice and helpful.

Everything went well. Staff was very friendly.

Good visit! Appreciate everyone’s attention and concern.

Very little wait time and the staff and Dr. Planchard did their usual good work. Glad to be a patient here.

Every thing. I am always very pleased with my appointments...

The visit was " A".The nurse was great.She knew her job and went right to it. She knew what to do to get me ready for the doctor. I didn't have to wait. She made thr doctor's job easy. The total time took about an hour including the dilating. I got s good report I go back in 1 year.So Happy Holidays all of them i.will miss including Thanksgiving and Chistmas

It was a good visit and dr Planchard was very informative.

Very satisfied with the whole visit.

I was very please with my visit today. The staff is always personable and kind. I was in and out in a very reasonable time. Thank you all for your professionalism.

Everything was great from start to finish

Thank you for seeing me so fast as a work in. I had just had a test in radiology and knew it was past time for eye visit. Your staff was great and courteous.

Excellent patient care. Professional staff. Thank you very much.

Very timely, but my eyes stayed dialated too long.

Everyone at Dr Planchard’s office are always so nice. I like it when Dr Planchard says my eyes are perfect. He did such a great job on removing my cataracts and adding the implants. I can see everything crystal clear!!! Thank you.

They got me back to the room in a timely manner. Dr. Planchard was very kind and knowledgeable.

I was feeling a little apprehensive about my cataract surgery but afterwards I felt a lot better. Dr Planchard and his staff are fantastic, they treat you like family.

Was very happy with my visit. Very thorough examine an was shown the results, with explanation what they meant. Highly recommend Dr Planchard and staff.

The wait was rather lengthy, other than that experience was well.

I’ve been going to Dr. Planchard for years. Great doctor. He also did my laser surgery. I see like a hawk.

My vision was improved with the first procedure and has remained great since then. Dr. Planchard always reassures me with his knowledge, concern and skill.

Thanks for helping me to see better. You folks are a blessing. Again thank y’all .

I love the staff at Dr Planchards office. Dr Planchard is an excellent doctor and i respect him very much.

These two requests for feedback were too close together Some would find it annoying... My life is currently so chaotic it made me want to throw my phone at you! Please don’t ruin your patients’ excellent experience with you and your staff by abusing our “electronic relationship”. (When i get time, i will give you my feedback.) It is now 12:16am.... about 10 hours after i received your SECOND REQUEST; the first request was sent at 3:47pm Monday, 2/3/2020, which had to be before i even left your office!!! Thank you, Darlene Creel

We were in and out within A hour which is great. A

I have no issues with my appointment today. I think the Doctor got plenty of new info for my eyes. Thanks, William Mayer

I feel that i was taken care of and all the people was great that was taken care of me I really like the whole team that help me they were great you couldn’t ask for a better team thank y’all for your help

Much better this time. In and out in less than an hour. Thanks.

The personal were very friendly and took care of me quickly

The doctor and staff were all very pleasant and efficient.

Everything went well today! Thank you!

Kallie performed my exam and was amazing, totally professional and patient as she took me through the test procedures to determine if I was a candidate for cataract surgery. All indicators said yes and better vision is less than 20 days away. Dr Planchard is a class act as well. His skills were known to me from friends he has helped before I scheduled my appointment. My trust level is high and I am looking forward to a successful procedure.

Dr Planchard was very through with his exam and we had a great conversation about engineering.

Good visit

Dr. Planchard and his staff are very professional and helpful. I did not have an appointment but they worked me in. I ended up being diagnosed with Bells Palsy. Many thanks to the entire staff.

Excellent as always

Very through and professional. Thank you.

Always have been satisfied with Dr. Planchard and staff.


I was seen in a reasonable amount of time and as usual the professional service from technicians to Dr P was first class

Taking pictures of my eye.

Very insightful, friendly, and caring.

Very pleased with visit

Allow ex me to come in today, on short notice. Everyone is very pleasant. Thank you all!

Very professional and knowledgeable, and reassuring.

Very respectful, caring, and knowledgeable staff.

Great service!!

The staff was friendly and informative. The waiting area is warm and inviting. Love having a tv and coffee available. It was overall a pleasant experience.

Always the best. Staff is client friendly

Everyone was courteous, friendly and helpful. Thanks for a welcoming visit.

It was very good. Very well treated. Everyone was most kind and friendly.

Staff is very friendly, helpful and efficient. Dr. Planchard a really nice fellow. I don’t have a thing to complain about. Now, if my vision is better after my surgery, I’ll be even happier.

My follow-up visit was good. Only negative being there is always a wait. The staff is always helpful and friendly.

Very friendly and pleasant employees. Doctor Planchard is very knowledgable and I am very happy to have him for my eye doctor.

Visit was great. Just moved a bit fast. Didn’t really understand the procedure that was done.

Done a spectacular job Thanks for saving me $250

Dr.Planchard is very thorough and knowledgeable. I am diabetic and was not aware of damage HBP and DIABETES had affected my eyes until I was evaluated 3 yrs ago He is monitoring small cataracts on both eyes at this time and I feel well cared for when he does my Evaluation ! Thank you Dr. Planchard for your level of care. Sincerely, Betty Whittington

Great job, Dr. Dr. Planchard. See you next year. Love the free coffee and Fox News.

Hello. Brandon's phone number is 318 734 7827

I think they did a good job considering I was not a perfect patient.

Very happy with all of y'all. I have great results. Thanks for your care and compassion!

Fantastic staff. Nurse Fascia was fantastic. Great staff. Everyone was very nice.

Dr. Planchard is a very dedicated and hardworking individual with an excellent bedside manner. His staff are pleasant. My quality of life has vastly improved because of him and I am now able to get back into the workforce and look for a full time job. Thanks Planchard Eye Clinic!!!

Everything was great

Amazing staff....Everyone professional and courteous

Everyone was friendly and Dr Planchard takes the time to ask how I'm doing and answer all my questions. On the occasion of this visit he was running almost an hour late. I have had this happen on other occasions but not every visit. I expect to be seen with 20min of my scheduled appt time. If it's expected to take longer than 20min please let me know so I may choose to reschedule before making my co-payment.



Everyone was very nice and helpful.

I like going there everyone is so nice and caring I would recommend Dr Planchard to anyone that has eye problems

Everyone was nice and explain everything they were going to before they did it the test on my eyes thank you very much Carolyn stewart

Always have good experience at Dr. Planchard didn't like the fact they didn't have change had to go to business office and wait to get change otherwise was great.

From my first appointment to post cataract surgery the entire staff was very professional, friendly and supportive. Dr Planchard has been excellent and personable. I’m truly enjoying my much improved vision. Thanks!

Everyone is always helpful and courteous and I can’t say enough about Dr. Planchard. My eyes are wonderful thanks to him.

Letting me know that everything was okay .

Very smooth actions with the upmost care.

Love the whole staff

I was please with the visit. I had my first complete eye exam other than just getting glasses. The staff was friendly and courteous. Doctor explained things in detail with me and answered all my questions concerning my type 2 condition.

Great service . Thought I had an emergency. Squeezed me in at the last minute. Came in worried, left relieved. Thank you Dr Planchard and his staff !

Great Doctor. Great employees. Eye tests done with professionalism. ! I have been a patient there for quite a few years. Will always go back to them!

Friendly staff and not much wait time.

Had a great day with the Eye Doctor and his staff. This was the first time I was comfortable while getting eye drops. The nurse technique for administrating the drops was very effective.

Waiting time was a longer than I expected. Next time I will take the day off instead of going to work late. Appointment at 8:50 and left close to noon

I greatly appreciated Dr. Planchard taking the time to make sure my eye pain was just migraine and nothing scary. Kallie was very patient and friendly as well. I give the entire office 5 stars!!!

It was fine. No problems. Everyone was very nice

The young lady who checked my eyes was great! Very knowledgeable and professional could tell she loves her job!

Everyone was very helpful and polite. They answer all my questions. I will recommend them to other people I meet. Thanks

You did it all well! Could not have asked for better eye appointment. And the Cream was finding that my insurance picked up a good part of the cost! N

Absolutely the best; great employees; great Dr.

Thank you for working with me on the trail contacts. Amanda

Wonderful experience. No pain or problems!

The entire staff is so kind and polite. All are very professional and treat you with respect. Always a pleasant visit.

Very professional; very courteous

The cleaning was excellent

Very pleased Dr Planchard is very thorough. Everyone in the office is very friendly and you just feel like family

Every one is friendly, helpful and professional.

years back--my husband worked at the plywood plant in Springhill,La. and came in complaining he had something in his eye,the eye doctor in Sarepta, would not touch it and referred us to Dr Thomas. Planchard. He got the splinter of wood out without any damage to the retina. I said if I ever had anything happen to my eyes,that is who I wanted. Then one day it did happened , my retina tore.When I called and told them of my symptoms, and I needed an appointment, they said how far away do you live. My reply, an hour away. They made the appointment exactly one hour.Soon as I told them who I was, they sent me straight to the back for laser treatment. Dr. Thomas Planchard saved my eye from blindness.That was eight years ago. I go Tuesday for cataract surgery. Very confident that he will do his job with excellence. He cares about his patients and improving their vision and I would highly recommend him to anyone .............Brenda Byrd

Had great check up and enjoy the visit thanks a lot.

Love the office people, especially Jackie. And Dr Thomas Planchard except when he gets to talking about "his" favorite President. Lol

My visit was really good. All my exams were great... the technicians were awesome !!!👌👏.

great. always a nice visit

Always friendly professional staff

I was seen in a timely fashion. I always enjoy seeing Dr. Planchard. He pronounced my eyes to be doing great 6 months after his excellent cataract surgery for me. That made me very happy.😊His staff is always excellent too. I give Dr. Planchard’s office 5 stars!

Staff really friendly and nice

Upon my first, I was sooo nervous and worried that I didn’t feel comfortable... .. Once my name was called, everything changed !! Absolutely everything!!! I was able to relax, ask questions, share concerns and let my guard down (all the way down) . I’m actually excited for my next visit. Mainly because of the kind and professional people that took care of me !!!! Especially the Doctor .

Everything was very good very friendly team

Everyone is so nice & efficient! Appreciate all y’all do to help us see better! Did not receive a reminder card so please make sure I am on the list please. Thanks!

did great. always nice to see everyone there. see u in 10 days

Everything was very good didn't have to wait long for

Got me right in checked for problems and gave me a prescription.

Althougt slow sometimes. dr planchard is a great doctor. he is understanding and polite. i have known him for over 30 years i would recommend him to anyone.

Exceptional staff. Just wish someone would have thought to tell me it would be a while & grab a cup of coffee.

Awesome group

Every thing was outstanding

The doctor was very professional and informative. The staff was frendly and caring

Everyone at Planchard Eye & Laser Center seems to have bent over backwards to help me during my cataract surgery and following appointments. I have seen Dr. Thomas Plachard for many years, and have always received excellent service. I thank them for being there.

Everyone is friendly and helpful. Every procedure was explained to me in easy to understand terms.

I highly recommend this Clinic, all the staff are professionals and friendly.

The service was tiimely and very helpful.

Very pleased yall did great

I’m very satisfied with the service and love Dr Planchard to pieces and the lady in the glass dept is awesome! Keep up the good work see you next year 😁

Very kind and patient staff. Dr. Planchard was very concerned and kind with teenage girls.


Every one was very friendly and patient with me.

The staff is always friendly and most helpful. This past time my appointment was faster than the time before. Your schedule is full and I appreciate all for keeping the wait time at a minimum. My cataract surgery went very well.

Everyone was very friendly feel good to be there

I absolutely love Dr. P! He is not covered by my healthplan, but I wouldn’t dream of switching. I had LASIK in 2005 and count it as one of my best health decisions. At this time, I still have 20/20 vision.

The personnel was all very professional and friendly. Great experience and thanks for caring

Y’all fixed my problem!! Thanks!


2400 Hospital Dr Suite #100, Bossier City, LA 71111