Total Eyecare - Lake Hopatcong

4.9 / 5Overall Rating

1739 reviews

S, 681 NJ-15, Lake Hopatcong, NJ 07849

(973) 663-0800

Patient Reviews
Sort by:

good job

Everyone was very nice and professional. I was there 2 hours and felt that was very long.

Friendly staff. Thorough exam. Very pleased !!!

Didn't have to wait long before taken in for appointment. Professional, knowledgeable and caring.

As usual my visit went great

The staff was very friendly and helpful and answered all of my questions. I didn't have to wait long to be seen, and the cookie and coffee were greatly appreciated.

I received a reminder phone call on Monday for my appointment on Wednesday. Thank you! I thought my appointment was next week. When I arrived a bit early, I was taken immediately. A very nice lady tooy Mr through the eye testing. Destiny held my chair steady which I sat down and got up. Destiny was also very encouraging when I was taking the tests. What a treasure she is.

I love the staff & Drs are just awesome. Saw Dr. Patel for the first time & she was so thorough! Just love her demeanor & she fits in really well with the other Drs. My daughter & I had a great visit. Our family have been patients for over 20 years & plan to stay!💕 The only problem I have is the frames are on the higher side making selecting a challenge. But service is always outstanding!

Been coming here for over ten years now. Love the professionalism and friendliness of the staff!

Everyone was nice and very knowledgeable great experience I will definitely recommend to others

Pleasant experience

From the front desk to the exam and choosing of eyewear everyone was attentive and caring! Very pleased ! Dr Audlin was wonderful !

Seemed like a caring group of people . Friendly staff , helpful and impressed by the exam. Thanks Noah p

The staff is amazing. Luis took his time to get the kids through their exams. Everything went very smoothly. Highly recommend.

Luis was amazing. Very thorough. Dr. Audlin is great. The office environment was great! Everyone was so helpful! Sean is an excellent optician as well.

I love visiting Total Eyecare. The service is always exceptional. Never rushed, always professional and each time I visit I see new and ever more modern equipment in use to bring best results to the patient. I have used this service for about 30 years and I am never disappointed. Dr. Ripps and his staff are tops in my book and they never “sell” what I do not need!

Staff is always welcoming and helpful.

1st time seeing Dr Patel. She was wonderful: explained all the details. Louis , who performed the exams prior to the Doctor was great as well. Explained the different tests and had a good personality to interact with patients. I have been a long time customer and I will continue to support this office. I love all the high tech machines combined with the personal professional care.

A visit to Total Eyecare is always a pleasure. Not only are all the doctors and staff professional and courteous, but questions are anticipated and answered thoroughly. Vitamins + eyedrops were explored, cataracts + macular degeneration were explained. My annual visit ended with my purchasing not only glasses, but prescription sunglasses as well. All in all, the ultimate experience in maintaining optimal eye health.

Very professional! Thank you!

Everyone in the office was so nice and very professional. The gentleman who helped me pick out my glasses was very helpful and patient. He helped me find a perfect fit for my face. Thank you!

Always a nice visit, the new tech was very professional Doc A is so the best as all you folks

Very quick appointment scheduled👍🏻office staff very friendly & great at their jobs👍🏻Dr Ripps always the best👍🏻Top Shelf all the way👍🏻

I've been going here for a number of years. I find the staff and Dr Audlin to be fantastic. All are very friendly and caring. Have not had a bad experience . Highly recommend.

Very friendly service!

Your facility and more specifically your personnel are truly top notch professionals. I can't say enough about how courteous, thorough and attentive your employees are. From the first phone call to paying my bill, your staff are true phenomenal. I wish the a quarter of my purchasing experiences were half as nice as this...the only thing I can compare your customer service to is Japan (which I lived for 8 years). Please pass this on to your people, they should be benchmarked for other companies to follow. Respectfully, Mike

Fast and thorough exam.

I was greeted by and had initial tests done by, Joella, who was pleasant, personable, caring, easy to speak with, well-trained and knowledgeable with all the machinery. Refreshing to see a younger woman relate to me as well as she did. Dr. Patel was excellent! Proficient, attentive, thorough and intuitive. I had great confidence in her and her findings. Not having insurance for vision care, I also received a very generous discount. A pleasant surprise which my husband and i greatly appreciated! All in all a great experience, even though my findings were not what I expected, they were delivered tactfully and with a follow up suggested, which I eagerly await. Thank you! E. Colleen Van Oudenaren

Great people! Excellent service. Always a pleasant experience when I go to Total Eyecare

Courteous and polite. I've been coming to Total Eyecare for years and I am always very satisfied. Would highly recommend!

Excellent professional and polite service from everyone. Many thanks! Edgar

The whole experience is good from the appointment confirmation, intake, the testing and Dr. Audlin is always great. She really cares about making my vision as good as it can be. Contact samples and ordering was good too.

Person who did my work up exam did a great job. Dr Audlin is both very professional and personable.

First time patient coming from somewhere I had a terrible experience at and was discouraged to find a new office. I am so happy I chose Total Eye Care. From front desk staff to Dr. Patel, I would recommend this place to anyone. Actually just convinced my mom and step dad to switch over and they are making their appointments soon! Thanks again!

I had a very enjoyable visit. Jess who completed the first part of the eye exam was very friendly and nice.

My examination was very thorough and I was treated extremely well.

I didn’t get the technician’s name, but she was terrific. Polite and efficient. Very pleasant. Dr.Ripps is great. Thorough, great explaining his findings, and a wonderful photographer📸 Jim is not only a Wizard in helping me select my frames, but is a real gentleman is the best meaning of that word. Everyone in your office are very nice to interact with.

Great doctors and staff! We value the care & quality of treatment that we receive from the entire staff at Total Eyecare in Lake Hopatcong! Very thorough & hi-tech exams. The staff went out of their way to accomodate us, as we travel from out of state. We will continue to go there for our care, even though it is a little inconvenient.

Everyone was very professional and friendly.

The receptionist knew what would be covered by insurance. She knew her job well. Exam technician was also very knowledgeable and pleasant. Doctor was very pleasant and knowledgeable. Made me feel at ease. Picking out glasses - they were very helpful and knowledgeable.

Professional eye exam and excellent consultation with Dr Audlin. And thsnks to the optometrist who handled my old snap-on sunglasses. Nice people at the desk as well. Good job all around.

Everything went smoothly, quickly and efficiently, as usual. Great staff

The staff of Total Eyecare his well trained and highly professional. I have been a patient for more than 20 years and I have come to rely on the expert medical and highly efficient treatment by the staff. Dr Ripps has built a model of excellence.

Really liked Dr Ripps. He takes the time to make sure you understand your diagnosis, and answers questions clearly.

Very good doc. and competent assistants

It’s always a pleasure coming to Total Eyecare. The entire staff is very professional and helpful.

Very friendly and makes you feel comfortable.

Capable and professional Friendly people

Very courteous and professional service as always. Dr. Ripps and the entire staff at Total Eyecare are terrific. I have been a patient for over 30 years.

Very punctual everyone was pleasant it was an overall enjoyable experience.

Everyone from the time I walked into the door.. until I left where Awesome 👏! Thank you Everyone 👍

Dr. Audlin always takes time to review and explain the tests that are taken for my annual exam. Staff is overall very helpful and knowledgeable regarding any insurance limitations in my coverage and can work around to get the best pricing. A great experience and I highly recommend this practice.

Everyone was so great and helpful. Dr Patel is someone I would definitely recommend to my family and friends. She was so thorough and helpful in making sure I understood what she was advising. And I found the pricing to be very fair & affordable. This will definitely be my forever eye care center & have already recommended it to my coworkers. Thank you all for making me feel comfortable.

The entire staff was extremely friendly, helpful and just a pleasure to deal with. My appointment went quick and smoothly and all my questions were answered thoroughly. I would recommend total eyecare to all my friends and family.

Great staff and Dr, well run business ....enjoyable experience

Everyone was very helpful. Showed patience towards the customer.

Everyone in the office is always so friendly and goes out of their way to help in any way they can.

I always enjoy seeing Dr. Ripps. He’s so professional and personal. I like that all the offices have state-of-the-art equipment. His staff is very accommodating. There’s a large selection of stylish eyewear.

The young lady who did my testing explained each test and made me feel less nervous. She made the testing almost fun. I felt involved. Dr. Ripp’s is always great as is his staff and I had a good experience with the eyeglass department. The lady listened to my needs and found me the perfect glasses all very painlessly! Good day.

Excellent answers to questions, very courteous and professional

All staff are friendly, knowledgeable and helpful.

Everyone so nice...felt in good hands

Everything ... it's simple. From the services provided by all aspects and how curtious everyone was . All the staff performed their role in an upbeat fashion. It was refreshing . You usually dont 'see' that anywhere ..... get it ? Thanks gr8 job

Friendly helpful efficient staff and experienced competent professional personnel.

Everything people are very helpful been coming there for years

Entire staff was pleasant and professional. Very thorough exam.

Wow! Great staff! So patient! So knowledgeable!!! The optician (Susan) spent almost an hour with me, explaining all my opinions. Dr. Brad R. Is very pleasant, personable and experienced. They bake fresh cookies there! It smells delicious! They also have a great variety of frames. I am very pleased with my visit!!!!

Excellent staff! Staff is very welcoming, very knowledgeable and very professional! Dr. Brad awesome! He explained everything to me, he is very patient and very experienced! He even waved the fee for one of the test which was not covered by my insurance. They have very good veriety of frames. I will recommend this office to all my friends and family members.

Dr Audlin has been taking excellent care of my family’s eyes for years. She, and all the technicians preforming the many pre-exam tests which are a routine part of TOTAL EYE CARE’s service, are always both professional & personable. Recently my right eye began to hurt. Dr. Audlin saw me immediately and discovered I had a few problems working together to cause my the severe pain. She also said if my eye required surgery or treatment by a particular specialist she worked with several and would send me to one of them. Over a number of weeks, she prescribed meds (pills & eye drops), vitamin supplements & 3 different over the counter artificial tears. Dr.Audlin saw me often, took pictures inside my eye so I could not only see what was wrong with it but how well the treatments she prescribed were working. To stop the pain as my eye healed, she put a “bandage” in my eye (a special clear non-RX contact lens) that I wore day & night with my Verilux RX glasses during the day. Now that my eye is better, Dr. Audlin prescribed contact lens that I leave in for a week. Like the eye bandage, my right retina is protected AND I CAN SEE clearly all the time! It’s been decades since I woke up in the morning, opened my eyes and saw everything clearly! I can’t recommend Dr. Audlin and the techs at TOTAL EYE CARE enough.

This was my first appointment with Dr. Patel. She is extremely knowledgeable and approachable. All of my questions were answered. And, the technician who conducted my initial examinations was courteous, professional and explained each test’s purpose prior to administering that test. Unfortunately I do not recall her name. Sincerely, Liz Husk

Everybody is very helpful and friendly and also the tests were explained what was happening and what was being done . Dr. Audlin also takes her time to explain what is happening with my eyes. Very much appreciated.

Great experience overall. Professional, engaging, friendly staff. Dr. Ripps is passionate about his profession and an extraordinary Optometrist.

I have been a satisfied, loyal patient of Dr. Ripps for many years. This was my first visit with Dr. Patel,and she was so helpful!

Always professional staff. Efficient and get things done in a timely manner

Everyone is wonderful....

Thorough exam, really listened, carefully explained the what and why of the problem(s) and next steps.

The best, most thorough eye exams with state of the art equipment and testing. Helpful and honest when choosing eyewear

Great exam from Dr. Patel! Staff is friendly and knowledgeable.

The whole experience was outstanding

Everyone at Total Eyecare was helpful and kind. Dr. Patel was very informative; she taught me things that I never knew about the eye and what eye doctors look for!

Every thing went well. Dr Lovecchio has helped me and my family more then words can say.

Very professional. They were able to accommodate the work load very fast and conveniently

Excellent eye care! There is never a time that I call for appointment that they don't take me right away. Dr. Audlin is the best!

Excellent care

You are all amazing! I appreciate your patience and willingness to help me get the right glasses.

Excellent service,very professional. Highly recommended ++++++

Very pleasant experience with everyone in the office highly customer focused and extremely friendly.

Dr. Audlin and the total support staff are great. The front desk staff handle appointments and charges quickly and efficiently . The people who do the preliminary exam work explain everything well. Of course, Dr. Audlin is always friendly and nice as she does the final eye exam. She gives a total review of your current eye status and whether you need new glasses or not in an understandable explanation.

Tests and the technician were great. The Doctor was great. My only complaint was I was ready to talk to someone about eyeglasses and stood there waiting for over 5 minutes. There were either 2 or 3 people in the back room where they repair the glasses and they were busy talking. I got annoyed and paid my bill and left.

Good and thorough visit

Great practice. Very knowledgeable.

All tests were done well and everyone was courteous. Good visit.

Veryyyyyyyyyyyyyyyyyyyy professional and patient oriented.

Found horseshoe retinal tear and retinal specialist said I had a high quality eye doctor because most would not have seen the tear. Great job!!!

I was seen promptly. The person who took me thru the tests-Nick?- was very personable and gave me feedback re: how I was doing thru tests. Next saw Dr. Audlin and as always exam/visit went well & was as pleasure. There is a reason I drive from Hewitt/Greenwood Lake for my eye exam at Total Eyecare and will continue to. I am a very satisfied patient/customer. Thank you.

Not wait time.

No wait time. Exam was very thorough with state of the art equipment. Dr Ripps carefully explained the results and recommendations. Very nice people at the front desk such as Donna.

Hi this Kanubhai patel i was in lake Hopatcong Total Eyecare I am pleased with the service.i would recommend my friend and family.

All the best care and equipment as always during exam. Opticians very knowledgeable and helpful with eyeglass fitting. Always Willing to answer any questions or concerns. Been going here for years.

EVERYONE I dealt with this morning was extremely pleasant! It was a goid visit.

What a great experience I had today getting my eyes examed and new glasses!! You guys and gals made the experience so much fun!! If you want to get a top of the line exam and glasses with an experienced staff who makes the experience a pleasure this is the place to go!!!

Dr. Ripps and the staff are excellent. I was in and out in less than an hour for my annual exam plus the facility is comfortable, clean and well appointed. All the equipment seems to be up to date as well. Highly recommend this group!

Very professional and high quality service and care. The staff is very personable, professional and courteous. Dr. Ripps and Dr. Audlin are excellent medical professionals who provide top quality care.

Great experience. Very professional.

All the girls are great. Professional, welcoming and warm. As far as Dr. Ripps, I adopted him about 30 year ago. 😆 Seriously, I feel my eyes are in good hands.

My visit with Dr. Audalin went fine, but I found the wait time to be a little long this time.

Everyone was so friendly, especially the tech who did my daughter's tests. We love Dr. Audlin. She gives such a thorough exam. It's so impressed with her knowledge. Thank you !

Guy who did my tests was over the top Nice and professional

Dr Audin was thorough, knowledgeable and pleasant. I have been to 5 eye doctors over the past 3 years and she is the best eye doctor that I have been to.

Always a pleasant experience at Total Eyecare. Thanks!

Great visit! No waiting; no “stone” unturned! I love Dr. Audlin!

As always, I know I’m in good hands. Dr Ripps is caring, thorough, and most importantly very highly skilled and cutting edge. Although I have multiple issues with my eyes, I feel very confident seeing Dr Ripps, and have instructed my family to contact him on my behalf in the case of an emergency (which, if not addressed could leave me blind). I feel fortunate to have this place so close to home.

The nicest people in new jersey and the most technologically advanced eye doctor you could ever ask to keep you healthy, trendy, and happy

Dr. Ripps and his team of professionals are always on the Top of their game. From a routine checkup to a medical emergency they are always there for you.

Everyone is so nice and caring. Kaylee treats us like family.

Staff was extremely helpful and pleasant and took the time to address all my questions and concerns

Even though we are Florida residents, we continue to have Total Eyecare as our primary eye physician. The checkups are more thorough than we have experienced anywhere else. Dr. Audin is terrific as is the technician Lewis. All the staff are very helpful and professional.

From the introduction at front desk to the eye exam with Dr. Audlin, my experience has been that of total satisfaction. I return to your office because I find Dr. Audlin to be a very knowledgeable physician who takes the time to explain what the results of all the testing is. The assistants who perform the machine testing have always been efficient and well spoken, including the woman I had on my visit on 9/4/18.

Sandy, in the optical department, took a lot of time with me, was patient and accommodating, and gave great feedback in helping me pick out new glasses. She worked with me to take advantage of sales offers to apply to my multi-frame purchase. I’m excited to receive my new glasses/sunglasses soon. Louis (technician/ medical coder/biller) performed all of the screening tests and was fantastic. The testing went quickly and efficiently due to Louis’ clear and comprehensive directions; he also explained why every test was being done. He was knowledgeable, personable and cheerful. It was a pleasure meeting him. Dr. Audlin was fabulous, as always. She took the time to work with me to figure out the best mono vision combination of contact lenses and took an innovative approach by flipping the power of the lenses in each eye, which yielded excellent results. I’m currently doing a trial week with the new contacts and so far so good. Overall this practice, which I’ve been going to for about 15 years, continues to improve and focus on customer/patient satisfaction.

Love going in, happy to be Craig’s sister. And I love the cookies! Service is always the best, I feel very at home

I was concerned about my eyes (especially my left eye) getting worse in such a short time, but Dr. Ripps made me feel at ease. I got a great deal on the purchase of two pair of glasses. I needed new sunglasses as my were about four years old. The woman who helped me with picking out my glasses was the best tech I have had at Total Eye Care. Please forgive me for forgetting your name. I have always thought Total Eye Care gives the best exam. My husband is going there now and I always recommend you when anyone asks about a good place for eye care. Everyone is so helpful and makes you feel at home. Thank you Total Eye Care.

Always great from front staff to doctors on duty. Thankyou.

I have been a patient of Dr. Ripps for many years. His staff are very professional and friendly. His diagnostic equipment is state of the art. Dr. Ripps takes the time to help his patients with any of their needs. Dr. Audlin has been a wonderful addition to the practice. I feel very confident in my care from either Dr. Ripps or Dr. Audlin.

It's hard to beat great

Dr Audlin is great but I was not happy waiting 45 minutes to be seen.

I appreciate their professionalism - very short wait when I arrive for my appointment, reception is always friendly, staff is reassuring during the tests, Dr. Audlin is always poised and proficient.

Everyone was awesome very friendly would not go anywhere else

The male tech was very patient with me as I have some medical complications. Dr. Audlin has always handled my situation with great care. I never feel rushed through.

The entire staff was very professional, friendly and helpful. Thank you all!!

Great place! Staff was great, everyone very professional. Up to date with technology. Everybody was very knowledgeable. Loved it!

Everyone is always very friendly and helpful.

Very friendly

Everyone there is so helpful & the doctors are extremely thorough in their examination. I have been coming here for years & would never consider any other eye doctors!!

The technician did an excellent job explaining the machines and what to expect, was very personable. Dr. Audlin is excellent!

Truly excellent! Dr. Audlin and staff 100% courteous, friendly, intelligent and professional. Edgar

I had a floater and the doctor was able to see me the same day all is fine and nothing to worry about

Clean and organized Also latest technology

Staff was very pleasant

Staff was friendly and courteous. Appointment was on schedule and completed without feeling rushed.. The DR. was great about answering all my questions and making sure my prescriptions are accurate. Love having the latest technology!

I look forward to the friendly atmosphere and excellent care.

Dr Ripps and Dr Audlin are such wonderful resources to have. I’m fortunate that they are so close by. I needed my eyes checked for an infection after gardening, and, having experienced such great care from both Doctors for 15 years I felt absolutely confident in Dr Audlin’s assessment.

I was seen at my appointment time and all tests were completed in a timely fashion. Everyone was courteous and explained all the tests as they were being administered so that I could follow along.

Always a great experience

The whole staff was great.

Didn’t have to wait for doctor to see me more than five minutes. Everyone courteous and professional. Have been coming to total eye care for many years and now I live in Pennsylvania and still come in.

The use of the latest technology for eye scans made the visit more relaxed and comfortable.

Good customer care and a very good exam performed.. Your cookies are an added bonus..

Everyone was very friendly, helpful and thorough!

Showed up and they immediately took me back an efficient and thorough exam. Appreciate the fact they value my time.

No wait time Very pleasant

Everyone was very nice. I didn't have to wait long

Great as always everyone is very professional

Very friendly and efficient staff.

Very courteous and efficient.

Top of the line equipment, staff is very friendly and professional, wonderful selection of eyeglass frames to choose from.

Great experience. Nice friendly staff and didn’t have to wait long in the waiting room.

Love the office. Always on time, courteous and friendly. Dr. Audlin is wonderful!!

Everything went great...I was in and out very quickly which is always appreciated

I was treated very quickly without an appointment. Staff was friendly and helpful. Was given exactly what I asked for. Thank you.

Place is always clean and inviting...Chris is great....very efficient. Doc is great...pleasure going there

Very friendly, professional staff.

Took care of all my eyewear needs.

Everything !!!

Been a customer/patient for 35 years. Wouldn’t think of going anywhere else.

Very friendly staff

Love Total Eyecare!

I was greeted right away. She had me eye glasses fixed, while I waited for Dr to see me. I didn’t have an appointment, I told receptionist that I had something in my left eye. She got me on to the Doctor & was very pleased that she took gentle care with my eye & found what was irritating the eye. Very happy with my visit.

All around great service

Prompt service, very nice atmosphere

Everything was great. Would recommend anyone to visit for eye exams. The only issue I had was when I made my appointment I had asked if I was going to be able to drive home after or before a ride. I was told I don't because they can do a scan of my eyes. I was never told there was another charge for the eye scan.

Great doctors and staff. Convenient hours. State-of-the art equipment.

All staff were friendly and professional

Nice experience.

Liked the up-to-date technology used during the exam.

As always a very friendly and professional experience.

Comfortable friendly atmosphere. Very courteous and professional.

Such a wonderful atmosphere. Staff is extremely friendly! High end technology that just shows some amazing results!

Very professional, caring, accomodating

Excellent customer service!! Stuff is super friendly and knowledgeable :)

I’m very happy with Total Eye Care. Just one thing that I will point out. I received a phone call with a voicemail, reminding me of my upcoming appointment and was told to call back to confirm. To me, it appears unnecessary to call back simply to confirm. I should be asked to call back, if I cannot keep my appointment. I also received a text to confirm and it is no problem to click to confirm, but I don’t see why there had to also be the phone call just to confirm. Please consider eliminating the need for me to call back to confirm a positive response. Thank you for the opportunity to comment.

It was a very nice appointment, and I was very happy with the staff and Dr. I would highly recommend Total Eyecare for anyone looking for an eye Dr.

From when you walk in until you leave there is a friendly knowledgeable atmosphere. The testing is explained and Dr. Ripp's is always on top of his and your game. I appreciate the timely manner of the appointment.

Very patient and knowledgeable. Always pleasant and helpful.

Dr Ripps is great. He’s so thorough, passionate actually, about providing state of the art eye care. Even though I have numerous issues with my eyes, I know I’m in very competent hands. Especially as Dr Ripps will suggest other specialists (that he has personally vetted) if the need arises. It’s been 14 years, and I can’t imagine anyone else...

Very thorough and professional service. I highly recommend Total Eye Care!

Very courteous staff. Dr Ripp is very knowledgeable and professional

It was totally staet of the art egipment it was great

I had just walked in with a problem. The receptionist was very helpful and courteous. Dr. Audlin saw me right away and helped to relieve my symptoms.

I was impressed with the sophistication of your equipment. It was the most thorough exam I've had.

I had a very thoughrough examination and the doctor and staff were very attentive. I am looking forward to getting my new glasses soon.

My appointment was right on time. The Tests were done quickly and the doctor was very through in her exam and gave me options for my contacts. I am always pleased when I go to Total Eyecare.

Dr. Ripps is very knowledeable! I feel he is very thorough with eye exams.

Courteous staff. Timely appointments. Very helpful when choosing frames.

All good

Always a great experience. Dr. Audlin and all of the team members are welcoming, caring, and professional.

Great exam and outcome with new contacts and prescription for glasses. Have been a client for many years and always have a great experience!

Always enjoy the thoroughness that these professionals provide

Doctor very good. Staff very eager to help with questions. I called for info after my visit and Staff were polite and returned my calls in a timely manner.

Very professional as always


Total Eye Care has the nicest and most helpful staff in the area. They utilize the cutting edge technologies to provide the best care possible. I would highly recommend them to anyone who asks, in fact I already do even when i’m not asked!


Friendly and professional service.

Great staff and great service as always. I continue to recommend Total Eye Care to potential customers.

Everyone is very friendly. I get excellent care with the most up to date technology. I always walk out feeling very well informed.

Great service

Awesome, super quick


Very quick and tentative service. Staff was kind, helpful, and knowledgeable.

great experience in and out quickly


Virtually no wait to begin testing when I arrived. Friendly, courteous, competent personnel.

Excellent service personable staff

So far good!

Very accommodating. A pleasant experience

Always a thorough exam. Bothe the support staff as well as the doctors do an outstanding job

Always a good experience!

A very professional staff and nice experience.

Always professional always helpful.

The staff was pleasant and helpful. The equipment was clean and state of the art. I didn’t feel pressured to buy anything that I didn’t need or want, or have services done that were unnecessary. I loved the simplicity of the process and found myself at ease knowing that the staff was able to deal with all insurance questions.

Friendly and professional

Fantastic complete precise and technologically advanced eye center. Wonderful experience every time.

Staff was courteous, knowledgeable and prompt.

Very comprehensive exam. Very friendly staff.

The staff is professional and friendly and the office is comfortable, clean and modern. I especially appreciate that the equipment is state of the art. I feel in good hands with Dr. Rip. This last visit Rosemary (?) administered my tests. She was wonderful. She was professional but also made me feel immediately comfortable. Thank you

Your technician was very professional and had a friendly manner. The doctor was also very upbeat and professional

Great people very attentive


Very professional. Staff and doctor are knowledgeable and personable. Glasses are pricey.

Everybody was friendly, professional, and helpful.

Everyone was very helpful with answering questions and making sure all my needs were taken care of.

I can see! They fixed my blindness! Actually, it may have been the new contacts, but it worked.

I had a very thorough exam and everyone was willing to answer any questions I had. Lots of help snd fun picking out new glasses. All to make for a good day at the doctors!

Very good and thorough exam.

I was satisfied with the care they offer

I needed an eye exam and new glasses that’s exactly what I got.......waiting to hear from them to pickup my glasses. Very nice people from making the appointment to paying at end of the visit.


U were on time. I was taken in immediately and made aware of affordable frames. Very courteous .

Appointment was on time and was thoroughly examined with everything explained.

Friendly and courteous, timely, professional, skilled, good service.


Always an enjoyable visit with friendly staff. Really like the equipment so I get a complete exam and I don’t have my eyes displayed.

My visit was very thorough and pleasant.

As always-front desk staff is a pleasure! I have been a patient here for many years and would never think of leaving. The doctors are wonderful and I love the advanced technology.

I was having problems with a new set of glasses. Dr Audlin rechecked the prescription and Sean (the optician) made adjustments and things are much better now. If I have any further issues I know I can count on the professionals at Total Eyecare.

The whole process was quick and done very well

Great people and great care

Very good, very please.

Always at Total Eye Care the staff is excellent and ivery personable the doctors are tremendous and have always been a great help to me very congenial very knowledgeable and extremely efficient

Very professional

There was no wait. They did my tests before Dr Auflin checked my eyes. Very efficient.

Very professional staff. Everyone is very knowledgeable and pleasant.

Very thorough exam!

Best doctors office I've ever been to. Wonderful team that is extremely nice and efficient. Thank you for everything

As always, a pleasant experience! Staff members are very professional & courteous.

I would highly recommend your office.

I had an emergency 10 minutes before they closed and they saw me and took care of me immediately it was a great experience

Very professional and friendly staff. Took time to explain process and answer any questions.

Excellent staff and doctor

Have trusted my eyes to Dr. Ripps for over 32 years. He is friendly, approachable and extremely competent. I am always taken right away and never feel rushed. (My yearly exam last week was very thorough and took an hour.) The staff is also wonderful too!

Dr Ripps and his staff are always so friendly, helpful and professional. He has all the latest technology and his office has a very pleasant atmosphere with a tv, fireplace and fresh baked cookies. Never a long wait and i know I'm getting the best eye exam around.

Louis was an absolute star


Very impressed with how modern all the machines were- quick and very informative results

The staff is always friendly and helpful. There is rarely a wait to see the doctors and both Dr. Ripps and Dr. Audlin are very good. The eyeglass are has a great selection of frames and the staff is very helpful

Efficient and thorough. Did buy vitamins

I've been a patient of Dr. Ripps for 30 years. He has always been a caring and knowledgeable professional. Total Eye Care is a great facility and everyone that works there are wonderful.

Needed to come in for emergency visit. Made time to see me. Also answered after hours emergency call. Excellent customer service and true caring for patient well beung

The eye doctor was very nice and helpful. The eye tests done were very thorough. Overall my experience was very good.

Dr Audlin is excellent. She's very patient with my many questions and educates me on the newest updates in contacts. Lewis was also terrific. He made the exam fun. I liked working with him!

My visit was quick and efficient.

Great first experience for my 7 and 8 year old sons! Would recommend to everyone!

Quickly taken through the different exams and someone was always around to help when looking for new glasses

I choose not to share that would be personal info- but had a very thorough exam yesterday by Luis and dr. Audland and a very helpful lady assisted with my new lens-hope to “see” better real soon!

I have been going to Total Eyecare for 25 years! The office staff is always friendly and Dr. Ripps is the best.

Dr. Ripps and the technician provided a thorough and comprehensive eye exam. I am confident my new Rx will be accurate. The employee in the eyeglass section was very patient in assisting me in finding frames that suited me. I was very pleased with the overall experience.

The man who helped me at the desk and then with the beginning portion of the eye exam was very helpful and friendly. Put me at ease with all the machines.

Wonderful customer service. Great doctor willing to listen.


Long time patient. Travel over 30 minutes to the office cause always finds the best contacts for me and listens to his patients.

Thanks for the thorough exam. Great service and friendly staff.

It was a great appointment... the staff was very helpful, and actually made me feel like I was a funny entertainer!.. and Dr. Audlin was excellent! It was the first time I met her. because I always see Dr. Ripps, and she made me feel so comfortable and relaxed! Thank y’all at Total Eye Care!

Always a good experience, everyone is so helpful.

Best experience I’ve had everytime I go in. Never wait to long. Always extreamly nice and accommodating. Always make sure I am ok and have a great experience. Highly recommended.


Very good. Have been coming here for approximately 7 yrs. Always very pleasant and professional!!

I’ve been long time patient- there service is great - very helpfully in exam - contacts- and glasses

I’ve been going to Dr. Audlin at TOTAL EYE CARE for years and have had only the best experiences with my eye heath care. In addition to my regular eye check up, I can always get an EMERGENCY APPOINTMENT with either Dr. Audlin or the other eye doctor in the practice who is also great.

Very friendly

The experience was great from beginning to end. Got some great help filling out my rebate form on the computer. Thanks!

Friendly, helpful staff and knowledgeable doctors. Good experience.

Staff was very welcoming. The doctor toook great care of me.

Everyone was very pleasant and professional.

Great Service

Everyone was Helpful, polite & friendly and informative. A pleasant and welcoming visit overall

Understanding, helpful staff & great Dr👍😊

Great staff, both helpful and informative. Have been a customer for a decade and will continue to be in the future.

The office manager Kaylee is wonderful and very helpful.

They have great equipment and I was impressed by the seamless connectivity and technology they have been using to support the patients

Love this place. Dr. Ripps and his staff are the best. They have the best and most up to date equipment. Explain everything to you and treat you like family. Go there!

The appointment started on time. The eye test questions and exam were easy to follow and understand. Of course, Dr. Audlin's eye exam and review of current eye condition is always relaxed and understandable.


Helpful, friendly staff!

Efficient, professional

My family has been coming to Dr Ripps forever. We would never go any place else.

Everyone is friendly and knowledgeable! Dr. Ripps is fantastic!


From the moment I walk in everyone is so welcoming, they are efficient and very thorough!!

The staff is very attentive and friendly. I like how Dr Ripps is up on the latest technology. Everyone takes time to listen to what is going on with my vision to find the best solution for what I am experiencing.

Each time I go, I experience excellent customer service. Everyone is very nice and pleasant… I highly recommend this place .

Needed an immediate appointment for an eye issue. Got it within the hour and issue was resolved

Taken right on time. All test were explained. Explained that cataracts were not ready to be operated on. All was good.