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Ventura Urgent Care Center

5.0 / 5Overall Rating

230 reviews

5725 Ralston St #101VenturaCA 93003

5725 Ralston St #101, Ventura, CA 93003

(805) 658-2273

Patient Reviews
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Great doctors and FNP Great service great staff We have been to this urgent care center a few times

Friendly staff and physician

I like visiting with Susan. She is very kind and compassionate. Excellent bedside manners.

Very friendly and understanding personnel.

Minimal waiting time. Office staff pleasant and accommodating. Great visit the doctor had a sense of humor. I would recommend people to visit and use ventura urgent care on Ralston A++++

Clean, pleasant and don't forget your medical card.

Very professional and friendly staff. Clean facilities. Minimal waiting time.

December 1, 2016 Thursday Dear Ventura Urgent Care Center, I definitely want to provide feedback to you regarding my visit with your facility today. I arrived at approximately 10:50 a.m. Immediately upon arrival, the front desk greeted me so warmly and were very helpful providing me with forms to complete. Although the phones were ringing and other patients were present,!they took the time to answer my questions about items I was unsure about on the forms. As soon as I completed my forms and made my co-payment, the assistant to the doctor took me to an examining room. He, too, was exceptionally helpful in answering my questions while he took my vitals with great efficiency. Once completed, I was immediately seen by the physician. While examining me, he took time explained the course of treatment for what I was being seen for and patiently answered my questions. After my time with the physician, my visit was completed with a nurse to administer the doctor's course of treatment and I was provided with a prescription. I am very grateful I chose Ventura Urgent Care Center since I had not previously been seen there. The condition I was treated for necessitated immediate attention and I am unfamiliar with any of the options available to me in area. I wish to thank everyone at Ventura Urgent Care Center for a wonderful experience during a troubling situation. With Sincere Appreciation, Susan Archuletta


Love the staff, quick to be seen, great atmosphere.....

Receptionists were were nice, Doctor helpful and it was not too long of a wait. Also, I lost my RX before I got to cvs and the recep went out to see if she cd find it in the parking lot. She couldn't find so she called it in to cvs for me. I was so appreciative!

Got in & out quickly Doctor was very kind and informed , helped me

Receptionist was very pleasant along with medical assistant and doctor. The only thing that was negative was the wait time. I assume he was the only doctor on duty and suggest that during flu season there should be additional doctor or nurse practitioner to lessen wait time.

Loved it!! So far so good! My ear infection is so much better! Loved our new Doctor!!

Great experience, they were friendly & deliquete to how to deal with a few stitching I had to receive. Everyone here was also kind & courteous.

Very kind front desk staff. All staff was nice. Quick visit, didn't have to wait long at all to be seen.

Great staff, fantastic service, environment.


Grateful you had antibiotics in house. Thanks

Dr. Gates is the best!

Wait time could be reduced. Very friendly staff!

Fast and professional and very thorough staff. In and out of there with my prescription in an hour. :)

The staff of always courteous and helpful.

Quick service, professional and curious staff

Appears clean and very well organized. Efficient staff and excellent medical care. The Nurse Practitioners were helpful, patient, and kind. My medical condition was correctly diagnosed and treated, so it was cured. I highly recommend this Urgent Care Center. Thank you.

Very polite and helpful. Thank you!

Thank you, Dr. Paul and Alex, for your excellent work during my recent visit to Ventura Urgent Care on Saturday. I really appreciate it! Linda MacCalden

I had great service and was seen pretty quickly. Thank you!

very friendly

Great customer service by Amanda. Wait was not too long. Efficient and friendly back office staff.The doctor was good. Will return.

Very friendly staff and clean clinic. Joanne the NP was awesome. I asked her if she could be my pcp because she listened to me so well. Great facility!

Helped within an hour. Friendly and helped prescribe something that helped me feel better.

Easy to get in nice doctors

Thank you for being so helpful and professional. Unfortunately it is not always this way with doctor's offices. Thank you

Medical staff very helpful!

Staff was very friendly.

Friendly staff, I was seen in under 30 minutes. I'm very happy.

Awesome, i Luke the doctor verte much

Ventura Urgent Care clinic was busy but very helpful. The waiting time was very reasonable considering the volume of patients. My experience with the medical staff has always been outstanding.

I was a patient with a potential broken ankle. After my x-rays it was shown that I had a bad sprain. I received prompt courteous service from the moment I walked in . The nursing staff was excellent as was the gentleman who did my x-rays! The Doctor was very kind as well as thorough!! The front desk was efficient!! My experience was very positive and would definitely recommend this Urgent Care on Ralston!

Waiting room was quiet, desk staff were very helpful and Dr. Gates was great. I hope I don't need to see any of you again soon but if I do, i won't hesitate to go see you ladies. Thank you all!

Dr. Gates is hot

I like being able to call and get an estimate of our time waiting and I really like the ability to leave and still have my place in line. Good doctors as well.

Prompt service and good professionalism. Dr. was nice. Helpful.

The FNP who did my sssessment was excellent. She examined my arm and diagnosed that I had a mild infection. She gave me an Rx for an antibiotic and to see PCP the next day. He confirmed Her findings and treatment.

Everyone was helpful and kind. I was in and out in about an hour. I have been here before and will go again if needed.

Every one was nice

Everything was perfect... All the staff was attentive and professional

Quick and easy with caring staff.

I was in a world of hurt. ..I was a walk in and you all were so caring, so attentive. I travel through Ventura a lot. IT is such a relief to know if I ever need an urgent care in Ventura I know EXACTLY where to go!! THANK YOU!!

My wait time was quick. The staff was nice and friendly. My arm, which I was very concerned about, was handled and I have healed completly. Thank you!!

Fast service. Correct diagnosis. Thanks!

Everything was prompt, very professional. What was amazing, that they called me the next day to confirm the diagnosis. Highly recommend!

My visit went smoothly ! Everyone involved was fairly competent.

I have nothing but great service from all the staff. They get me in with little waiting time and have me back out the door with everything I need to feel 100% again.

The wait time given to me was spot on, the staff was friendly and a the doctor seemed like he really cared when he talked to me. Overall it was a very good experience, I will come back to this urgent care in the future should the need arise.

Very good experience, helpful and kind! Would go back~ thank you!

Very pleased with the front desk and doctor and back office staff was awesome. This was my second visit in one year they take very good care of my needs.

Everyone was pleasant and I was in and out in a reasonable amount of time, thanks

I went in with a severe migraine, and luckily there wasn't anyone waiting to be seen. So I was taken back right away, and put in a dark room where I could lie down until the nurse arrived. I've always had a pleasant experience when going to Ventura Urgent Care. I was given an injection for the pain and nausea. Then told I needed to wait about 10 minutes to make sure I don't have any adverse effects to the medication. I ended up staying about 20-30 mins, because the medication was making me extremely drowsy. Once my ride came I left feeling better, and went straight home and into bed where I slept pretty much the rest of the day. Thank you again Ventura Urgent Care for easing my pain, so I could finally sleep.

Thank you! Saved me!

Very short wait. Staff is very friendly & the doctor listened well & spent a good amount of time with me. Overall great experience.

Very good experience. Would go back, thank you!!

No wait Friendly staff Good doctor

The gals at the front desk were awesome and the RN on was one of the best I've ever seen! Thank you!

You guys treated me well, even when the injury wasn't that serious. Thanks a lot! Keep doing what you do.

Everyone was so professional and caring. The first time I went to your office for a blatter infection I received a call to see how I was doing, I was impressed Thank you!!

I returned to my Dr 3 days later where they sent me for chest x rays and confirmed pneumonia

Great staff! I was in a lot of pain from a bicycle accident, and I was treated quickly and even had me laughing. Your staff is great, thanks!

Last visit was a bit long, but do understand how busy you guys get.... I do enjoy the staff and doctor.

I had a good experience at your clinic yesterday. Thankfully there were no people ahead of me and I was able to get in promptly. Thank you again!

Was in and out in 1 hour for sinus infection and pain in stomache . Was told to go to emergency room for pain in stomache , but the dr never gave me any medicine for my sinus infection ! Which is why I went in in the first place

Great employees very professional and helpful.

This was my first time at Ventura urgent care. Everyone was very professional and courteous and I felt well looked after even though I was only there for a sinus infection. To make things better i only had about a 20 minute wait. Thank you

I loved the staff, friendly! I didn't care for the doctor. She did not read the notes taken by the technician (she was wonderful) before entering the room and really didn't offer any relief information. My $50 was a huge waste of my money that I work hard for! A huge waste of my time! If I did refer someone to you I would be sure to make tell them to ask for a different doctor. Not the Female Dr in her mid 30's.

Very efficient very professional

Everything and everyone was grest.

Love your clinic everybody is friendly and caring thank you

Quick and efficient. ..solved my problem


5725 Ralston St #101, Ventura, CA 93003