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Ventura Urgent Care Center

5.0 / 5Overall Rating

466 reviews

5725 Ralston St #101VenturaCA 93003

5725 Ralston St #101, Ventura, CA 93003

(805) 658-2273

Patient Reviews
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Everything was fine

Did a good job

Addressed the problem and made a tentative diagnosis and provided a prescription. The condition is improving-all the important steps.

Fast Service & good doctor.

I really appreciate the kind, knowledgeable staff.

I was very happy everyone was friendly and helpful thanks for making me feel better

Excellent and kind staff! Nice clean office.

I never have any issues when I go into Ventura Urgent Care. The staff is always so friendly, and caring. I am usually in and out within about an hour.

I wish there was less wait. I got there at 8:50 and was the 3rd person to sign in, but didn't get finished until slmistv2 hours later

Doctor and nurse super friendly good natured and helpful. Took the time to answer my questions. Bit of a wait but worth it for the peace of mind.

Once I got into the doctors office, it was quick and I got exactly the help I needed!

Good experience. Short waiting ng time. Great nurse practitioner.

Great, friendly staff. Excellent bedside manner!

Office staff was friendly and helpful

Very friendly, caring people who listened and showed concern. Merilee McHenry

Quick service. Stiched me up and was on my way in about a hour.

Pleasant staff

Super friendly staff. Very attentive and sweet with my baby daughter

Everyone was very helpful.

Great Urgent Care center. The doctor and nurses were so kind and attentive. This was my first time ever going to an Urgent Care center and I will be definitely coming back here if I ever feel ill!


The whole staff was very helpful, friendly and professonel! I would recommend it to anyone! Great people!

Thank you for seeing me so quickly. Thank you for all of the smiles, it made me feel welcome.

What I appreciated the most was I got in and out in an hour. Thank you!!

Service was wonderful!! I apologize but I can't remember the Doctor that assisted me but she was wonderful!! Thank you

All of the staff is great. Everyone makes you feel welcome from beginning to end!

Quick speedy visit

The staff was professional and very friendly. The doctor knew what she was doing. I will definitely go back!

Processed quickly. Great doctor. Had meds available so no hassle with pharmacy call in or pick up.

Dr was very informative and referred us to a great podiatrist

Efficient, pleasant, competent. Thank you.

Thank you. Your thoughtful care is very much appreciated.

When you don't feel good, all your experiences are amplified. My experience yesterday was great! Thank you for the smooth visit!

They did everything correct. The doctor is thorough and then nurses did their job.

I like the staff on there service and the way they helped me out. The doctor was great and made sure I was token care of. I would highly recommend everyone and anyone to come to this urgent care.

The crew at Ventura Urgent Care Center were awesome! They made sure that I was ok after my allergic reaction and were so genuine and caring. These are people who care!

There was not a long wait, the staff were very friendly and helpful. They went the extra mile to make my daughter feel better.

The staff was helpful and thorough. The wait was short. Dr Grant was interested in my health issue and called to follow up. The antibiotic medicine prescribed made the pain go away but my inner ear is still swelled and my hearing is impaired on one side. Maybe it has not been enough time. I am NOT unhappy with the treatment from Dr Grant.

It's my second time and still great service didn't have to wait long highly recommended

Office was in a convenient location & liked Dr. Gates & the male tech who helped me & took my vitals. Vanessa at the front desk could have been friendlier & I was notified of my lab results 2 weeks later.

Friendly staff. Capable service.

Everyone is helpful at Ventura Urgent Care. It can get busy but the nurses and assistants are kind and have a great 'bedside' manner. The nurse-practioner diagnosed quickly and prescribed helpful treatment.

We have been using Ventura Urgent Care for over 10 years. We trust the doctors and nurses. It's a great Urgent Care!

Nurse Practitioner very nice to deal with. Immediate diagnosis as to issue at hand. Would recommend your facility. Thank-you.

I was seen in a timely manner and treated with courtesy and respect. I appreciated that the lab was able to quickly provide preliminary results that enabled the doctor to provide a diagnosis and treatment. I ESPECIALLY appreciate that the doctor herself called me the next day to see how I was feeling. Room for improvement: remind the receptionist to cough/sneeze into her elbow, rather than into her hands that she then uses in giving patients paperwor, pens, insurance cards, and so forth.

Short wait. Nice staff. Nice and professional nurses and doctors

I'm not on Facebook, or Google. I felt I was in good hands, knowledgeable Dr's and staff

There were 2 people ahead of me but it still took over an hour to see the doctor. Why is that? He didn't spend a half hour with me and I doubt he did with the other people ahead of me. Once I saw him, I did like the doctor and think he gave me an appropriate treatment plan. The office is clean which I appreciate

Staff and Dr. were good, no complaints, just praise

I had a great experience here: no long wait, all the staff were compassionate and professional.

Excellent caring service

Your service

I had the worst experience at your facility. I feel like the Dr. wasn't in the mood to see patients. I went in for the lower back as it was near my kidney and wanted to make sure it wasn't that. I honestly only asked about my foot because it has been hurting on and off for months and I figured I was there. She refused to check out my foot, told me to ice it. When I said I had been doing things like that for months, she said go to a foot Dr. She didn't want to hear anything I said. Then in a snide tone said what do you want stronger ibuprofen? At which point I let her know I wasn't there for drugs and I have ibuprofen at home. I was actually looking for an answer as to why I am having foot/ankle pain. She did make sure to tell me I could lose some weight and that would help my issues. She is correct, I could but let's be honest, thats not happening over night and it's a bit harder when I have foot/ankle pain. She could have least touched my foot to see if it was swollen or what range of motion I have. Instead she listed of the reason why it wasn't worth her doing it. I was looking for long term answers to the problem, not just a quick fix for pain. No one deserves to be treated poorly or made to feel like I was just looking for pills. I didn't take her prescription and I walked out. I still have pain and will look for a Dr who is in this to actually help people who are looking for it. Not just another number.

The staff and the doctors were very professional and helpful and went out of their way to help me which was really cool because they had a full room of patients , thanks again

Everything was fine Short wait. Concerned staff. Interesting discussion with doctor

I felt that your service was very well an I would like to say the staff an Dr.are professional courteous without any long wait time in wait room and in

Your doc is clearly very caring. Even though it was past closing time he took all the time I needed. He listened attentively and answered all of my questions. And I never felt rushed. Funny though, I don't think he gave me his name. Let me know his name so I can request him in the future. :)

Had a wonderful expierence there with Brenda a amazing compassionate PA. In addition to Lacey and Linda. Beyond a doubt the kindest people and very professional all of them! Thank you. For helping us in a delicate situation. Marcy.

Thank you! Great service reasonable wait time. Great doctor.

Get people. Very thorough. Will be back. And will tell others.

Thank you for the quick and efficient servicr

Thank you.

Great staff and good experience

I was not ill, so the lengthy wait was not a problem for me. The doctor and staff were polite, and thorough. Thank you for helping me with my injury sustained at work.

Great service! Friendly staff!

I would Never go back to urgent care on Ralston! I was prescribed a prescription for Fever Blisters when I came in for an infection in my throat! I ended up taking the prescribed medication for 5 days only to get worse and I also ended up with an ear infection! Went to another urgent care and they asked my WHY they would give me Fever blister meds for a very bad Throat infection!!

Thank you for your prompt attention to my needs on Saturday- I really appreciated it. Dana Keane

Thank you for your help this morning! Everyone was great! Our assistant was super helpful. He was able to relate to my son and explain what he was doing and what the results meant. Wevrealky appreciated that he was so thorough! Our doctor was great too!

The nurse practitioner I saw was fantastic! You took me serious and gave me immediate relief to my sinus infection

I was happy with the nurse and doctor but the person at the front desk did not acknowledge me when I walked in. There was no one waiting to been seen. I sat for 10 minutes and when another staff member walked up to the reception area, I asked if she could help me and she checked me in and took my insurance information. I didn't head back to the exam room until 11:30 which seems very long when once again, there was no one waiting to be seen. Once I was in the exam room, I didn't have to wait long for the doctor and I was out in a timely manner. Your front office staff shouldn't ignore patients when they walk in. It's rude and unwelcoming.

The doctor I saw was great. Laid out everything clearly and understood me. Thanks for your help!

Waited a while but ok

Staff were very helpful and friendly and the wait time was not long at all

Dr Joanie was great! Thank you!

Very pleased with overall visit

Great experience. Everyone is so kind & welcoming to all people there. Great job!

I've been to your facility twice, each time seeing a different doctor. Both offered quality care and were very personable. The back office staff we helpful too. The front office staff we a little unprofessional with personal conversation causing them to be slow to acknowledge patients entering the building. Personal information could be heard in the waiting room. Overall, I very much would recommend this facility to anyone needing care.

i was seen at Ventura urgent care very quickly and the staff couldn't have been more warm or professional!

Dr. Wagner gave me excellent care and advice. Friendly, efficient staff.

Great service, cleanliness, and quick attention.

Great job by the staff!

Long wait but helped me out a lot

We appreciate the prompt service. Thank you!

Front staff was amazing and accommodating - wait for Doc was a little long but that is to be expected at Dr. Offices

From Doctor to staff everyone was great very help and prompt.

Very knowledgeable helpful and efficient .

Thank you so much. Very friendly , and now thanks to you im on the way to recovery!

Great experience. So glad you are open late.

Great staff! Very quick service and with a smile.

I didn't have to wait long and the employs were nice

Very pleased with the way the staff took care of me

Service was good and timely ... Everyone was friendly and helpful

Friendly staff and through doctor. Not a long wait. Thank you :)

Great service, was seen quickly!

I came in early in the morning when the office opened, everyone was very kind and helpful. Thank you

Very professional service and good medical advice. My visit gets a 10 on all counts. Please stay in that area- availability is also important. Happy holidays to all the staff!

As usual, great service. Didn't have to wait long. Nice doctor. Was very helpful.

i had a great visit the staff there were very helpful and quick! I didn't have to wait long at all..... the doctor she was great she diagnosed me and gave me treatment and medication.....I defenetly would recommend them to friends and family.......I give them a five ***** rating......👍🏽👍🏽👍🏽

Wonderful front desk, doctor and assistant who took blood press etc. made me feel completely at ease and explained everything thoroughly.

Excellent service!

For a late Monday evening on 12/5/16, you all were the most cheerful and accommodating group. You would never have been able to tell that you were close to closing up shop and would love to get going home. Service was so PROMPT and professional. Thanks for being there when we need you! Kristine

Very pleasant experience and staff was very kind and caring.

Excellent service

I was very impressed. Got in fairly quickly and felt like both staff and Dr were great. Follow up was great. I will come there again if needed. Thank you

The doctor was awesome

Friendly staff and physician

Great doctors and FNP Great service great staff We have been to this urgent care center a few times

I like visiting with Susan. She is very kind and compassionate. Excellent bedside manners.

Clean, pleasant and don't forget your medical card.

Very friendly and understanding personnel.

Minimal waiting time. Office staff pleasant and accommodating. Great visit the doctor had a sense of humor. I would recommend people to visit and use ventura urgent care on Ralston A++++

Very professional and friendly staff. Clean facilities. Minimal waiting time.


December 1, 2016 Thursday Dear Ventura Urgent Care Center, I definitely want to provide feedback to you regarding my visit with your facility today. I arrived at approximately 10:50 a.m. Immediately upon arrival, the front desk greeted me so warmly and were very helpful providing me with forms to complete. Although the phones were ringing and other patients were present,!they took the time to answer my questions about items I was unsure about on the forms. As soon as I completed my forms and made my co-payment, the assistant to the doctor took me to an examining room. He, too, was exceptionally helpful in answering my questions while he took my vitals with great efficiency. Once completed, I was immediately seen by the physician. While examining me, he took time explained the course of treatment for what I was being seen for and patiently answered my questions. After my time with the physician, my visit was completed with a nurse to administer the doctor's course of treatment and I was provided with a prescription. I am very grateful I chose Ventura Urgent Care Center since I had not previously been seen there. The condition I was treated for necessitated immediate attention and I am unfamiliar with any of the options available to me in area. I wish to thank everyone at Ventura Urgent Care Center for a wonderful experience during a troubling situation. With Sincere Appreciation, Susan Archuletta

Love the staff, quick to be seen, great atmosphere.....

Receptionists were were nice, Doctor helpful and it was not too long of a wait. Also, I lost my RX before I got to cvs and the recep went out to see if she cd find it in the parking lot. She couldn't find so she called it in to cvs for me. I was so appreciative!

Got in & out quickly Doctor was very kind and informed , helped me

Receptionist was very pleasant along with medical assistant and doctor. The only thing that was negative was the wait time. I assume he was the only doctor on duty and suggest that during flu season there should be additional doctor or nurse practitioner to lessen wait time.

Loved it!! So far so good! My ear infection is so much better! Loved our new Doctor!!

Great experience, they were friendly & deliquete to how to deal with a few stitching I had to receive. Everyone here was also kind & courteous.

Very kind front desk staff. All staff was nice. Quick visit, didn't have to wait long at all to be seen.

Great staff, fantastic service, environment.


Grateful you had antibiotics in house. Thanks

Wait time could be reduced. Very friendly staff!

Fast and professional and very thorough staff. In and out of there with my prescription in an hour. :)

Dr. Gates is the best!

Quick service, professional and curious staff

The staff of always courteous and helpful.

Appears clean and very well organized. Efficient staff and excellent medical care. The Nurse Practitioners were helpful, patient, and kind. My medical condition was correctly diagnosed and treated, so it was cured. I highly recommend this Urgent Care Center. Thank you.

Very polite and helpful. Thank you!

I had great service and was seen pretty quickly. Thank you!

Thank you, Dr. Paul and Alex, for your excellent work during my recent visit to Ventura Urgent Care on Saturday. I really appreciate it! Linda MacCalden

very friendly

Great customer service by Amanda. Wait was not too long. Efficient and friendly back office staff.The doctor was good. Will return.

Thank you for being so helpful and professional. Unfortunately it is not always this way with doctor's offices. Thank you

Very friendly staff and clean clinic. Joanne the NP was awesome. I asked her if she could be my pcp because she listened to me so well. Great facility!

Easy to get in nice doctors

Helped within an hour. Friendly and helped prescribe something that helped me feel better.

Friendly staff, I was seen in under 30 minutes. I'm very happy.

Awesome, i Luke the doctor verte much

Ventura Urgent Care clinic was busy but very helpful. The waiting time was very reasonable considering the volume of patients. My experience with the medical staff has always been outstanding.

Medical staff very helpful!

Staff was very friendly.

I was a patient with a potential broken ankle. After my x-rays it was shown that I had a bad sprain. I received prompt courteous service from the moment I walked in . The nursing staff was excellent as was the gentleman who did my x-rays! The Doctor was very kind as well as thorough!! The front desk was efficient!! My experience was very positive and would definitely recommend this Urgent Care on Ralston!

Waiting room was quiet, desk staff were very helpful and Dr. Gates was great. I hope I don't need to see any of you again soon but if I do, i won't hesitate to go see you ladies. Thank you all!

I like being able to call and get an estimate of our time waiting and I really like the ability to leave and still have my place in line. Good doctors as well.

Dr. Gates is hot

Everyone was helpful and kind. I was in and out in about an hour. I have been here before and will go again if needed.

Prompt service and good professionalism. Dr. was nice. Helpful.

The FNP who did my sssessment was excellent. She examined my arm and diagnosed that I had a mild infection. She gave me an Rx for an antibiotic and to see PCP the next day. He confirmed Her findings and treatment.

Every one was nice

Everything was perfect... All the staff was attentive and professional

I was in a world of hurt. ..I was a walk in and you all were so caring, so attentive. I travel through Ventura a lot. IT is such a relief to know if I ever need an urgent care in Ventura I know EXACTLY where to go!! THANK YOU!!

Quick and easy with caring staff.

My wait time was quick. The staff was nice and friendly. My arm, which I was very concerned about, was handled and I have healed completly. Thank you!!

Everything was prompt, very professional. What was amazing, that they called me the next day to confirm the diagnosis. Highly recommend!

Fast service. Correct diagnosis. Thanks!

My visit went smoothly ! Everyone involved was fairly competent.

Everyone was pleasant and I was in and out in a reasonable amount of time, thanks

Very good experience, helpful and kind! Would go back~ thank you!

Very pleased with the front desk and doctor and back office staff was awesome. This was my second visit in one year they take very good care of my needs.

I went in with a severe migraine, and luckily there wasn't anyone waiting to be seen. So I was taken back right away, and put in a dark room where I could lie down until the nurse arrived. I've always had a pleasant experience when going to Ventura Urgent Care. I was given an injection for the pain and nausea. Then told I needed to wait about 10 minutes to make sure I don't have any adverse effects to the medication. I ended up staying about 20-30 mins, because the medication was making me extremely drowsy. Once my ride came I left feeling better, and went straight home and into bed where I slept pretty much the rest of the day. Thank you again Ventura Urgent Care for easing my pain, so I could finally sleep.

I have nothing but great service from all the staff. They get me in with little waiting time and have me back out the door with everything I need to feel 100% again.

The wait time given to me was spot on, the staff was friendly and a the doctor seemed like he really cared when he talked to me. Overall it was a very good experience, I will come back to this urgent care in the future should the need arise.

Very short wait. Staff is very friendly & the doctor listened well & spent a good amount of time with me. Overall great experience.

Thank you! Saved me!

Very good experience. Would go back, thank you!!

The gals at the front desk were awesome and the RN on was one of the best I've ever seen! Thank you!

No wait Friendly staff Good doctor

You guys treated me well, even when the injury wasn't that serious. Thanks a lot! Keep doing what you do.

Everyone was so professional and caring. The first time I went to your office for a blatter infection I received a call to see how I was doing, I was impressed Thank you!!

I returned to my Dr 3 days later where they sent me for chest x rays and confirmed pneumonia

Great staff! I was in a lot of pain from a bicycle accident, and I was treated quickly and even had me laughing. Your staff is great, thanks!

Last visit was a bit long, but do understand how busy you guys get.... I do enjoy the staff and doctor.

I had a good experience at your clinic yesterday. Thankfully there were no people ahead of me and I was able to get in promptly. Thank you again!

Was in and out in 1 hour for sinus infection and pain in stomache . Was told to go to emergency room for pain in stomache , but the dr never gave me any medicine for my sinus infection ! Which is why I went in in the first place

Great employees very professional and helpful.

This was my first time at Ventura urgent care. Everyone was very professional and courteous and I felt well looked after even though I was only there for a sinus infection. To make things better i only had about a 20 minute wait. Thank you

I loved the staff, friendly! I didn't care for the doctor. She did not read the notes taken by the technician (she was wonderful) before entering the room and really didn't offer any relief information. My $50 was a huge waste of my money that I work hard for! A huge waste of my time! If I did refer someone to you I would be sure to make tell them to ask for a different doctor. Not the Female Dr in her mid 30's.

Very efficient very professional

Everything and everyone was grest.

Love your clinic everybody is friendly and caring thank you

Quick and efficient. ..solved my problem


5725 Ralston St #101, Ventura, CA 93003