City Smiles

4.9 / 5Overall Rating

1036 reviews

3800 N Pulaski Rd, Chicago, IL 60641


Patient Reviews
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Thank you so much, for solving quickly the dental discomfort that I was suffering under. I have never worked with a dental facility as good as yours, as pleasant and as a welcoming as possible.Thank you again, Paul Calhoun

Dr. Simon and Ana were both so great, and I've never enjoyed a dental visit until I came to City Smiles. Dr. Simon really cares about what's best for me and kindly called me the evening after a procedure to check in.

Great team! They are very understanding of my “fear of the dentist “ and work with me so I am comfortable.

Everyone was very friendly and professional! Looking forward to my next visit.

The entire City Smiles staff is great!

As always, Adriana made my dental visit a pleasant experience. She has a way about her that helps to calm your nerves. And it is always a pleasure to have Dr. Rotkvich follow up with an exam.

My dental hygienist was very professional, kind, and efficient.

Adriana makes my visits to City Smiles something I look forward to !!!! She’s the best!

Caring professional people dedicated staff

Jessica did a great job as the hygienist!

I have been using City Smiles for a short time now. You can surely trust City Smiles for your dental needs. Really professional. Your treated with fantastic common courtesy and you feel it’s real and not fake. The office is very clean! You will feel like your in a relaxing setting during your procedure. Dr. Simon, Hygienist, Assistance and office personnel are all first class, you will be treated nothing less then the best. You may have been to other dentist, i recommend to you City Smiles is the best. You can trust City Smiles. Give them a chance to earn your trust. Call City Smiles for you dental needs!! You owe it to yourself.

Everyone was professional and friendly.

The city smiles office is the most friendly Dental office I ever had a pleasure of opening up my mouth too in my sixty plus years . There comfort level is over the moon for me . Thank you Doctor Simon . See soon

Great cleaning job by Danielle! And Dr Patel is always awesome! Very thorough & excellent bedside manner! - Tessa Garcia

Your employee are very gentle and professional. They explain everything they are doing & give the Person an opportunity to let them know if they need a break.

Great service and friendly people!

Very clean and staff very knowledgeable.

Dr. Simon has a wonderful bedside manner. He listened to the problem, was very patient and gave us his opinion on what our next steps should be. The staff was very nice, friendly and welcoming.

Re: Feedback on my recent dental appointment. Dr. Patel was awesome! It was a great dental visit! I also appreciated the gift card for the local BBQ! Thanks for the great, professional dental services! I feel confident recommending City Smiles to friends and family. Adam Malson

It was excellent very good service I loved it hope to go again soon! Thanks lots

Dr. Simon reattached a crown that had come off after 7 years of the original attachment. It was done promptly and the tooth is smooth as glass. Feels like a genuine molar. Great job. Thanks Dr. Simon.


The entire staff at City Smiles are friendly and helpful. My experience there was overall a pleasant one. Thanks!

Hi the service and patience with your patients is excellent. Thank you for the service. The dentist and staff are excellent.

I had the most positive dental experience at City Smiles. Dr Patel and staff were very professional and accommodating I appreciate that they explained to me what to expect during the visits. Thank you so much. 5 stars on Google Review.

Evening appointments are a plus! Staff is wonderful and always positive.

As always my smile gets a work out . Thanks from a happy mouth .

The best staff with great customer service skills. Adriana is the best of the best.

Prompt, explain everything, painless.

I hadn't been to the dentist in a few years. I went in for a bad toothache. The staff gave me 2 options and I opted to have the tooth removed. My overall experience was very positive. Friendly and professional staff. I'll definitely be making City Smiles my permanent dentist.

You always do an amazing job and really take care of your patience.

I forgot to take an antibiotic as required for my treatment. Not only did they provide one for me, but upon learning that I hadn’t eaten, they gave me a fruit bar and juice. The level of caring for the patients is outstanding. Thank you.

Very upbeat and helpful. I always feel like I have thorough service.

Danielle cleaned my teeth. This was the first time that she has done so. I always make appointments for Adrianna but she had car trouble and was not able to come in that day. Danielle was very nice and I enjoyed conversing with her. The reason for my comments today is to say that a few areas of my gums were so sore afterwards that I had to take Advil to enable me to concentrate at work that afternoon. The discomfort did not completely subside until the second day after the cleaning. I have never had discomfort after a cleaning before. Perhaps Danielle would benefit from additional guidance in this. This comment is meant to be constructive and not intended to get her in trouble with management.

Just had great visit to City Smiles. Really have their act together. Highly recommend!

I really appreciate the early appointment time and the visit was brisk w/out feeling rushed.

Excellent skills, nice service, and give a great help for my teeth. Thx a lot.

I was so relieved, when I had a dental emergency, that City Smiles got me in first thing that same morning. All the staff were friendly. Everything was explained to me. A really good experience.

I have a difficult to change dental problem. It is being addressed with serious effort.

Overall, the experience was great! My kids were very comfortable with the hygienists and dentist. The one thing that I wished was communicated to my children, is the method, frequency, and duration of teeth brushing and flossing. Stating this directly to them seems an important part of dental hygiene education, but they did not do this until I asked explicitly for it. (The hygienist and dentist did say to me to brush twice a day, but I think that’s not enough.) Even having a short video on what kids need to do to learn how to care for their teeth would be awesome! Thanks!

Please be more transparent with costs of procedures.

Danielle and Dr Coke are great. The results speak for themselves. My teeth and gums have improved under their care and guidance.

Excellent job!

My cleaning was excellent. Also the staff is very friendly.

Gentle, proficient, knowledgeable, friendly dentistry. Great hygienistsite also.

Great team. Like them so much I’m going back next week!

Satisfied patient! I was able to get a same day appointment! The reception staff was nice and professional! Dr. Patel was the best! She explained everything very well and was so nice! Thank you!

I am so grateful to have been scheduled right away when my crown fell out. I was very nervous and complainy and Dr. Singhania was completely gracious and reassuring. This practice is so professional and pleasant. I will always refer friends here.

As always had a good visit with the hygienist and doctor. I will highly recommend.

She did a beautiful job! Very Nice person! If is okay I like to see her again! Thank you!

Adriana is the best hygienist ever!!! She never delays on taking me in when I arrive and my teeth are super clean with all the care I expect even from a family member. Thanks Adriana!

Never had my teeth cleaned by Joyce. She was great. Did great job on teeth and highly personable!!

Always appreciate thorough review and cleaning!

🌟 🌟 🌟 🌟 🌟 Thank you! Y'all were great.

Dental despair is no joke! It hurts a person emotionally and psychologically with potential physical harm. This said, after going through years of dental despair and avoiding treatment...I finally decided to confront my problem and called City Smiles. After 4 visits...I feel like a new man. Dr. Simon and his staff are incredible! Adriana, Danielle, Diana and Dr. Simon have worked as a diligent team to bring forth remarkable results! Let's just say that their work on me and for me has been life changing. Success is a product of design and it is no coincidence that great things have been happening in my personal and professional life since I sought out help from the artisans at City Smiles. I am truly humbled and gratified your commitment to excellence at every turn. Thank you again! Gilbert

I recommend City Smiles to everyone I know for the friendly and professional service. The young ladies at the front desk always greet you with a smile. Danielle does a wonderful job cleaning my teeth and explains what she is doing throughout the process. THANK YOU Dr. Simon and the City Smiles family!!!! Eneida Morales

Always a great experience at City Smiles. Highest quality dentists and hygienists. We have entrusted our entire family to their care. Highly highly recommend.

Great dental cleaning appt at City Smiles yesterday. The staff is friendly, warming and professional. If your looking for a great neighborhood Dentist make an appt soon.

A perfect experience. The staff was great, and Dr. Patel was wonderful.

Very nice personnel and very reasonable prices,

I was very pleased and treated nicely and given a good cleaning. Excellent

Everyone was pleasant and professional.

City smiles has done a awesome job helping me keep my teeth and gums healthy. I love this place.

I received excellent service by Dr Simon and his staff. All staff at City Smiles are very courteous and knowledgeable, they answered all questions and explained everything in detail from the front desk to the dentist chair. I’m extremely satisfied with their services and would highly recommend City Smiles to all my friends and family.

Great visit with dr Simon. Thanks

The City Smiles staff is professional, thorough and really nice. They make a necessary appointment a very pleasant time.

Dr. Simon and Staff: Thank You for your thoughtfulness. Your kind gesture will last a lifetime. Friends like you are a "rare treasure". God Bless.

Highly recommended. Professional staff, explain everything they are doing. No need for anyone to be afraid of the dentist if you go here. Two thumbs up, 5 out of 5 stars,

Love the friendliness and the patience for explaining everything they do. Always a pleasant experience -- even when they find something"wrong!"

Awesome like always

A great experience like always... great staff & doctors.. thank you for the wonderful care.. Araceli Alvarado

Everyone was professional and patient with me and I am very happy to visit City Smiles for my check ups. Highly recommended and great staff. Barry Uchida

Great skilled and professional staff. Everyone there is super friendly and genuinely sweet. I look forward to every visit. That's right. To a DENTAL visit. Keep up the great work.

Great job. Very nice staff and dentist.

Everything it is a great place. I will not go anywhere else.

Always greeted with pleasant smiles and the Adriana is very knowledgeable and thoroughly explains what she is doing and the state of my teeth and gums. Provides great guidance on what i can do to better care for my teeth and gums. She patiently answers my questions with great detail so i understand. She’s the best!

As always, a great experience, EXCEPT the numerous texts, emails and calls I receive, asking to confirm the appointment... quite annoying. I've thought of finding a way to block your numbers in my cellphone... can you please send 90% less? For the rest, great service and very happy with Citismiles!

She was a little worried because of her braces, but she was happy every thing went Well and the one who cleaned her teeth was amazing Kristine Hurtado. Experience and kept on making sure that my daughter was ok. I would refer people with a heart beat because it is a friendly & great dentist. Mrs. Morales

I am very please with this professional Dentis and general service. Thanks Dr Simon you are the best in the Mid West. May God Bless you all!

City smiles is the best place. The personal in the front desk are very friendly and helpful. I highly recomend this place the dentists are great!!!!

Dr. R. Was amazing. I was clearly anxious about having my wisdom teeth out, and she was so personable, kind, and a great dentist, too!

The entire staff at City Smiles is simply amazing, they are the gold standard for dental care and support. Keep up the great work, it really makes a difference in people's lives. Especially those who are afraid of the dentist or have had bad experiences in the past. You quickly help overcome those fears, gain trust, and make routine care something to actually look forward too!

Great job making us feel like family. Great service .

Joyce did a great job cleaning & reviewing my teeth! Also, very nice but professional. It was great to see Dr Patel. She did a great job updating me on my teeth condition. Hats off to both of them. The office looks great, clean & comfortable! Wonderful job maintaining it! Thank you!

Always the highest quality care at City Smiles! I appreciate hearing about new things they have learned from their continuing education.

Adriana is my favorite hygienist. Very warm personality and makes you feel comfortable. And she does a very thorough job of cleaning. She is wonderful!!

Service was professional and thorough.

I contacted City Smiles on a Thursday evening because I had re-broken a front tooth repair. I had a family event the following Saturday and needed the tooth repaired quickly. The receptionist worked me into their Friday schedule without hassle. The visit and repair was prompt and well-done, with my wife commenting that, "It looks like nothing happened". All of the staff, from the front desk to the dentist, were pleasant, prompt, and professional. Thanks Anna and Dr. Koch!

Love the staff at this dental office. They make you feel like family. Even the dentist are very friendly.

Always a great experience with the kind staff and Dr

I have been going to City Smiles for years and recommend it to anyone looking for a dentist. I live in the south loop and refuse to switch dentists because I love City Smiles so much. Everyone is wonderful!!

Great experience as always

I had an unplanned extraction this week that Dr. Kinnery Patel & Brandi handled with ease. Both disarming my concerns and reassuring me. Dr. Rotkvich and Dr. Simon have also provided excellent care in the past for similar work and Danielle is do my a rock star! The entire staff is so professional and amazing I hope I never have to go anywhere else in life.

Your always very gentle in making the Patient feel relax and very informative about What you have to do to better your situation before it becomes something worse? Also you always recommend the best professional to continue the job.

Dr. William Simon is the best!

Everyone is extremely nice and helpful at City Smile! Highly recommend it.

Knowledgeable and caring professionals.

All the people at City Smiles are very nice and professional.

Hi, I'm just amazed at how this dentist place was. They treated my dad who is 95 amazing , the gentleness of the staff and the cleaness of this location. I will recommend anyone to go here I give them a five star.

Always a pleasant experience at City Smiles!

City Smiles service satisfies!

Every thing she did was nice Thank you for your your help🍭

Great job by Daniel , she’s the best!!

City smiles staff exceptionally courteous , friendly and prompt. Receptionist Alice jumped up to assist opening door to wheelchair mom Into the office. Christine dental hygienist meticulously did teeth cleaning, you can tell she really takes pride in doing her job well. Dr Patel, k throughly, patiently explained findings and plan of care after viewing dental x-rays. Christina, biller, patiently explained and typed out a few different financial options. City Smiles staff kept us smiling from the moment we arrived until departure. The City smiles staff displaced a genuine sincere caring attitute. Thank you City smiles staff for your attentive care, Clotilde Montanez

To Dr. Simon, Dr. Rotkvich, Adriana my hygienist, and to the rest of the team. Thank you for your dental service for all of these years. It was a pleasure being served by all of you. I have always been treated well and with professionalism. I'm sorry to say that I must move on to seek another dental office. Now that I'm on Medicare, my insurance is not accepted. I wish everyone nothing but the best in the future. Bob C.

From the first day I went there the Doctors and staff have been phenomenal! Glad I found them!

Good customer service. Friendly personel. Quick response.

Very thorough. Always on time. Very professional, yet very welcoming staff.

Always friendly

Considerate and understanding.

Aris is 8 years old.The staff did a great job calming his nerves!!

Excellent experience, professional and friendly people, nice place, always on time.

Love this dentist! They make me feel comfortable, and are very informative about my treatment plan. I'm actually excited about getting my dental health back in track


I love my dentist so gentle!they have flexible hours so easy to schedule an appointment , personal are very friendly I really recommend city smiles they are 👍 great!!!! Love them!!!!!

Always great service and great staff.

Very edfic

The entire team at City Smiles is so helpful and friendly. They truly exhibit care and concern for their clients. They check in with how you’re doing, offer to answer any questions you may have, and are accommodating with your needs. I really like going to the dentist now and I used to avoid it!


Great experience as always.. Staff & Doctors are wonderful.. Thank you for the wonderful care i always receive..

Always a great experience. Staff takes their time and provide quality service

Service is always timely and efficient

Friendly staff quality service

The Dentist was thorough and sensitive.

Always very friendly and accommodating

Quick, easy, and clean. Staff is friendly

U know I am all positive for u guys. Very positive

Cleaned and provided analysis of future work.

I would not go anywhere else to clean my teeth ♥

The gift card for running late was such a nice and thoughtful gesture!

Awesome people at City Smiles.

They did a great job!!

Excellent service!

Coming in to the office in response to a discomfort on the right side my face, upon examnation Dr Coke and Daniell(a?) informed me that I a bacterial infection, showed me how it appeared in the x-rays, and that a wisdom tooth needed to be pulled. Obvious such news was alarming at first but they were very good at putting me at ease that the procedure would be much easier than I had initially anticipated. They patiently, calmly, and (dare I say?) caringly manages to talk me into the procedure. Though the compassion I experience in the care i have received by the staff at City Smiles, they are completely changing my understanding of dental care, challenging my lifelong memories of pain, icky sounds in my head, and gross smells, and all other aspects associated with dental care. Whatever is the general expectations, training, employee incentives, and protocol in place at City Smiles that insures this levels attention, care, and customer service, PLEASE KEEP IT UP. I am a 40 year old man-child who has fucking hated going to the dentist his whole life. Since walking though the doors at City Smiles, my initial understanding that physical and psycoligical torture is inevitably a necessary component of quality dental care is being disconstructed with each visit to City Smiles. I don’t think i could recommend this place enough to anyone with apprehension and anxiety about going to the dentist.

My tooth feel so good after a cleaning!! Thanks.

Great service and a friendly staff

Everyone was ok and they were nice and friendly people tanks City smile staff

Great place, great staff, great experience.

The front office staff is always so nice. I really appreciate how they took the time to go over fees with me as well. The Dr. went above and beyond for my son’s dental care and I’m so appreciative of my experience with City Smiles.

Great job as usual, the staff is great with kids, and they love visiting the treasure chest at the end.

Great job as usual. The staff is great with kids.

Wonderful customer service.

Thank you for providing such a kind, friendly, welcoming, and skilled practice!

Friendly staff, punctual, pleasant surroundings. And best of all, no cavities! Love the in-house dental program.

Fantastically clean teeth

My teeth always feel so smooth. I like how they incorparate new technology into their dental practices. Great job!

It is always a good expierience at City Smiles. The staff is great and this time around I was able to get a cavity fixed right after my cleaning. Great service great staff, Highly recommend.

My hygienist is wonderful I really appreciate the service she gives. Was totally surprised and upset that my doctor is no longer there. Not sure what to do

Great staff - always friendly.

Great experience. Very frank and honest with the work I needed done.

Layla was SO helpful in assisting me with understanding my payment options related to changes with my insurance. Not only do I feel in good care with the dental service providers (the dentists, orthodontists, and assistants), but with the office staff as well!

As always, I received excellent care from both the doctor and staff.

May is a fantastic hygienist and makes you feel comfortable and at ease with every visit. The office staff are friendly and welcoming.

Accommodated requests and answered all questions.

Adriana is a fabulous hygienist. I trust my teeth to her only. She is helpful and kind and knows my teeth better than I do!!!

Very friendly staff. Would go again !

great & accommodating staff!

All the staff were very friendly and helpful. The front desk, hygenist, Dr and her assistant, and billing staff were all very pleasant. I'll definitely come back here and would 100% recommend to my friends and family.

Friendly, personable, non judgmental. Concerned for clients comfort in regards to seating or placement of equipment for example raising the surround x ray machine just a smidge to make it more ergonomic.

All the staff members from the Dentist's to the front desk are super friendly. The dental work is top notch and recovery time was minimal. They take the time to discuss all your options to get the results you're looking for.

Professional and friendly staff. My experience was very positive! Thanks!

Great customer service!

Keep doing good

Always super friendly and very professional. I would recomend them to anyone.

Office is clean; all staff was engaging and helpful; care was comprehensive. Overall, I felt that the office visit was a good value.


Everyone is always very friendly & patient. Love how my questions are always answered. Great experience from beginning to end!

My hygienist Daniela at City smiles always manages to make my visit to the dentist a pleasant and satisfied one. Thank you Daniela all you do to help improve my health Charlie

I don't feel it's proper to perform a procedure without tellin the patient what the cost would be. I feel at my age certain things are not needed

As usual staff was friendly and helpful and answered all of my questions.

I think Dr. Simon was great. He made me feel as comfortable as possible durning my procedure. I would recommend he to others.

Great experience!

Excellent service. Always performed with a smile. Pun intended.

Great trip as usual!

Got me in and out quickly and efficiently.

Great experience every time

It was a great experience.

City Smiles, wonderful service, painless procedure, caring staff. Could not have made it better


3800 N Pulaski Rd, Chicago, IL 60641