City Smiles

4.9 / 5Overall Rating

435 reviews

3800 N Pulaski Rd, Chicago, IL 60641

(773) 663-3800

Patient Reviews
Sort by:

City smiles is the best place. The personal in the front desk are very friendly and helpful. I highly recomend this place the dentists are great!!!!

Dr. R. Was amazing. I was clearly anxious about having my wisdom teeth out, and she was so personable, kind, and a great dentist, too!

The entire staff at City Smiles is simply amazing, they are the gold standard for dental care and support. Keep up the great work, it really makes a difference in people's lives. Especially those who are afraid of the dentist or have had bad experiences in the past. You quickly help overcome those fears, gain trust, and make routine care something to actually look forward too!

Great job making us feel like family. Great service .

Joyce did a great job cleaning & reviewing my teeth! Also, very nice but professional. It was great to see Dr Patel. She did a great job updating me on my teeth condition. Hats off to both of them. The office looks great, clean & comfortable! Wonderful job maintaining it! Thank you!

Always the highest quality care at City Smiles! I appreciate hearing about new things they have learned from their continuing education.

Adriana is my favorite hygienist. Very warm personality and makes you feel comfortable. And she does a very thorough job of cleaning. She is wonderful!!

Service was professional and thorough.

I contacted City Smiles on a Thursday evening because I had re-broken a front tooth repair. I had a family event the following Saturday and needed the tooth repaired quickly. The receptionist worked me into their Friday schedule without hassle. The visit and repair was prompt and well-done, with my wife commenting that, "It looks like nothing happened". All of the staff, from the front desk to the dentist, were pleasant, prompt, and professional. Thanks Anna and Dr. Koch!

Love the staff at this dental office. They make you feel like family. Even the dentist are very friendly.

Always a great experience with the kind staff and Dr

I have been going to City Smiles for years and recommend it to anyone looking for a dentist. I live in the south loop and refuse to switch dentists because I love City Smiles so much. Everyone is wonderful!!

Great experience as always

I had an unplanned extraction this week that Dr. Kinnery Patel & Brandi handled with ease. Both disarming my concerns and reassuring me. Dr. Rotkvich and Dr. Simon have also provided excellent care in the past for similar work and Danielle is do my a rock star! The entire staff is so professional and amazing I hope I never have to go anywhere else in life.

Your always very gentle in making the Patient feel relax and very informative about What you have to do to better your situation before it becomes something worse? Also you always recommend the best professional to continue the job.

Dr. William Simon is the best!

Everyone is extremely nice and helpful at City Smile! Highly recommend it.

Knowledgeable and caring professionals.

All the people at City Smiles are very nice and professional.

Hi, I'm just amazed at how this dentist place was. They treated my dad who is 95 amazing , the gentleness of the staff and the cleaness of this location. I will recommend anyone to go here I give them a five star.

Always a pleasant experience at City Smiles!

Every thing she did was nice Thank you for your your help🍭

City Smiles service satisfies!

Great job by Daniel , she’s the best!!

City smiles staff exceptionally courteous , friendly and prompt. Receptionist Alice jumped up to assist opening door to wheelchair mom Into the office. Christine dental hygienist meticulously did teeth cleaning, you can tell she really takes pride in doing her job well. Dr Patel, k throughly, patiently explained findings and plan of care after viewing dental x-rays. Christina, biller, patiently explained and typed out a few different financial options. City Smiles staff kept us smiling from the moment we arrived until departure. The City smiles staff displaced a genuine sincere caring attitute. Thank you City smiles staff for your attentive care, Clotilde Montanez

From the first day I went there the Doctors and staff have been phenomenal! Glad I found them!

To Dr. Simon, Dr. Rotkvich, Adriana my hygienist, and to the rest of the team. Thank you for your dental service for all of these years. It was a pleasure being served by all of you. I have always been treated well and with professionalism. I'm sorry to say that I must move on to seek another dental office. Now that I'm on Medicare, my insurance is not accepted. I wish everyone nothing but the best in the future. Bob C.

Good customer service. Friendly personel. Quick response.

Very thorough. Always on time. Very professional, yet very welcoming staff.

Always friendly

Aris is 8 years old.The staff did a great job calming his nerves!!

Considerate and understanding.

Excellent experience, professional and friendly people, nice place, always on time.

Thanks

Love this dentist! They make me feel comfortable, and are very informative about my treatment plan. I'm actually excited about getting my dental health back in track

I love my dentist so gentle!they have flexible hours so easy to schedule an appointment , personal are very friendly I really recommend city smiles they are 👍 great!!!! Love them!!!!!

Always great service and great staff.

Very edfic

The entire team at City Smiles is so helpful and friendly. They truly exhibit care and concern for their clients. They check in with how you’re doing, offer to answer any questions you may have, and are accommodating with your needs. I really like going to the dentist now and I used to avoid it!

M

Great experience as always.. Staff & Doctors are wonderful.. Thank you for the wonderful care i always receive..

The Dentist was thorough and sensitive.

Service is always timely and efficient

Friendly staff quality service

Always a great experience. Staff takes their time and provide quality service

Always very friendly and accommodating

Quick, easy, and clean. Staff is friendly

U know I am all positive for u guys. Very positive

Cleaned and provided analysis of future work.

I would not go anywhere else to clean my teeth ♥

The gift card for running late was such a nice and thoughtful gesture!

Awesome people at City Smiles.

They did a great job!!

Excellent service!

Coming in to the office in response to a discomfort on the right side my face, upon examnation Dr Coke and Daniell(a?) informed me that I a bacterial infection, showed me how it appeared in the x-rays, and that a wisdom tooth needed to be pulled. Obvious such news was alarming at first but they were very good at putting me at ease that the procedure would be much easier than I had initially anticipated. They patiently, calmly, and (dare I say?) caringly manages to talk me into the procedure. Though the compassion I experience in the care i have received by the staff at City Smiles, they are completely changing my understanding of dental care, challenging my lifelong memories of pain, icky sounds in my head, and gross smells, and all other aspects associated with dental care. Whatever is the general expectations, training, employee incentives, and protocol in place at City Smiles that insures this levels attention, care, and customer service, PLEASE KEEP IT UP. I am a 40 year old man-child who has fucking hated going to the dentist his whole life. Since walking though the doors at City Smiles, my initial understanding that physical and psycoligical torture is inevitably a necessary component of quality dental care is being disconstructed with each visit to City Smiles. I don’t think i could recommend this place enough to anyone with apprehension and anxiety about going to the dentist.

My tooth feel so good after a cleaning!! Thanks.

Great service and a friendly staff

Great place, great staff, great experience.

Everyone was ok and they were nice and friendly people tanks City smile staff

The front office staff is always so nice. I really appreciate how they took the time to go over fees with me as well. The Dr. went above and beyond for my son’s dental care and I’m so appreciative of my experience with City Smiles.

Great job as usual, the staff is great with kids, and they love visiting the treasure chest at the end.

Great job as usual. The staff is great with kids.

Wonderful customer service.

Thank you for providing such a kind, friendly, welcoming, and skilled practice!

Friendly staff, punctual, pleasant surroundings. And best of all, no cavities! Love the in-house dental program.

Fantastically clean teeth

My teeth always feel so smooth. I like how they incorparate new technology into their dental practices. Great job!

It is always a good expierience at City Smiles. The staff is great and this time around I was able to get a cavity fixed right after my cleaning. Great service great staff, Highly recommend.

My hygienist is wonderful I really appreciate the service she gives. Was totally surprised and upset that my doctor is no longer there. Not sure what to do

Great staff - always friendly.

Great experience. Very frank and honest with the work I needed done.

Layla was SO helpful in assisting me with understanding my payment options related to changes with my insurance. Not only do I feel in good care with the dental service providers (the dentists, orthodontists, and assistants), but with the office staff as well!

As always, I received excellent care from both the doctor and staff.

May is a fantastic hygienist and makes you feel comfortable and at ease with every visit. The office staff are friendly and welcoming.

Accommodated requests and answered all questions.

Adriana is a fabulous hygienist. I trust my teeth to her only. She is helpful and kind and knows my teeth better than I do!!!

Very friendly staff. Would go again !

great & accommodating staff!

All the staff were very friendly and helpful. The front desk, hygenist, Dr and her assistant, and billing staff were all very pleasant. I'll definitely come back here and would 100% recommend to my friends and family.

Friendly, personable, non judgmental. Concerned for clients comfort in regards to seating or placement of equipment for example raising the surround x ray machine just a smidge to make it more ergonomic.

All the staff members from the Dentist's to the front desk are super friendly. The dental work is top notch and recovery time was minimal. They take the time to discuss all your options to get the results you're looking for.

Professional and friendly staff. My experience was very positive! Thanks!

Great customer service!

Keep doing good

Always super friendly and very professional. I would recomend them to anyone.

Office is clean; all staff was engaging and helpful; care was comprehensive. Overall, I felt that the office visit was a good value.

Awesome

Everyone is always very friendly & patient. Love how my questions are always answered. Great experience from beginning to end!

My hygienist Daniela at City smiles always manages to make my visit to the dentist a pleasant and satisfied one. Thank you Daniela all you do to help improve my health Charlie

I don't feel it's proper to perform a procedure without tellin the patient what the cost would be. I feel at my age certain things are not needed

As usual staff was friendly and helpful and answered all of my questions.

I think Dr. Simon was great. He made me feel as comfortable as possible durning my procedure. I would recommend he to others.

Great experience!

Excellent service. Always performed with a smile. Pun intended.

Great trip as usual!

Got me in and out quickly and efficiently.

Great experience every time

It was a great experience.

City Smiles, wonderful service, painless procedure, caring staff. Could not have made it better

Location

3800 N Pulaski Rd, Chicago, IL 60641