City Smiles

4.9 / 5Overall Rating

649 reviews

3800 N Pulaski Rd, Chicago, IL 60641

(773) 663-3800

Patient Reviews
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🌟 🌟 🌟 🌟 🌟 Thank you! Y'all were great.

Dental despair is no joke! It hurts a person emotionally and psychologically with potential physical harm. This said, after going through years of dental despair and avoiding treatment...I finally decided to confront my problem and called City Smiles. After 4 visits...I feel like a new man. Dr. Simon and his staff are incredible! Adriana, Danielle, Diana and Dr. Simon have worked as a diligent team to bring forth remarkable results! Let's just say that their work on me and for me has been life changing. Success is a product of design and it is no coincidence that great things have been happening in my personal and professional life since I sought out help from the artisans at City Smiles. I am truly humbled and gratified your commitment to excellence at every turn. Thank you again! Gilbert

Great dental cleaning appt at City Smiles yesterday. The staff is friendly, warming and professional. If your looking for a great neighborhood Dentist make an appt soon.

I recommend City Smiles to everyone I know for the friendly and professional service. The young ladies at the front desk always greet you with a smile. Danielle does a wonderful job cleaning my teeth and explains what she is doing throughout the process. THANK YOU Dr. Simon and the City Smiles family!!!! Eneida Morales

Always a great experience at City Smiles. Highest quality dentists and hygienists. We have entrusted our entire family to their care. Highly highly recommend.

A perfect experience. The staff was great, and Dr. Patel was wonderful.

Very nice personnel and very reasonable prices,

I was very pleased and treated nicely and given a good cleaning. Excellent

Everyone was pleasant and professional.

City smiles has done a awesome job helping me keep my teeth and gums healthy. I love this place.

I received excellent service by Dr Simon and his staff. All staff at City Smiles are very courteous and knowledgeable, they answered all questions and explained everything in detail from the front desk to the dentist chair. I’m extremely satisfied with their services and would highly recommend City Smiles to all my friends and family.

The City Smiles staff is professional, thorough and really nice. They make a necessary appointment a very pleasant time.

Great visit with dr Simon. Thanks

Dr. Simon and Staff: Thank You for your thoughtfulness. Your kind gesture will last a lifetime. Friends like you are a "rare treasure". God Bless.

Highly recommended. Professional staff, explain everything they are doing. No need for anyone to be afraid of the dentist if you go here. Two thumbs up, 5 out of 5 stars,

Love the friendliness and the patience for explaining everything they do. Always a pleasant experience -- even when they find something"wrong!"

Awesome like always

A great experience like always... great staff & doctors.. thank you for the wonderful care.. Araceli Alvarado

Everyone was professional and patient with me and I am very happy to visit City Smiles for my check ups. Highly recommended and great staff. Barry Uchida

Great skilled and professional staff. Everyone there is super friendly and genuinely sweet. I look forward to every visit. That's right. To a DENTAL visit. Keep up the great work.

Great job. Very nice staff and dentist.

Everything it is a great place. I will not go anywhere else.

Always greeted with pleasant smiles and the Adriana is very knowledgeable and thoroughly explains what she is doing and the state of my teeth and gums. Provides great guidance on what i can do to better care for my teeth and gums. She patiently answers my questions with great detail so i understand. She’s the best!

As always, a great experience, EXCEPT the numerous texts, emails and calls I receive, asking to confirm the appointment... quite annoying. I've thought of finding a way to block your numbers in my cellphone... can you please send 90% less? For the rest, great service and very happy with Citismiles!

She was a little worried because of her braces, but she was happy every thing went Well and the one who cleaned her teeth was amazing Kristine Hurtado. Experience and kept on making sure that my daughter was ok. I would refer people with a heart beat because it is a friendly & great dentist. Mrs. Morales

I am very please with this professional Dentis and general service. Thanks Dr Simon you are the best in the Mid West. May God Bless you all!

City smiles is the best place. The personal in the front desk are very friendly and helpful. I highly recomend this place the dentists are great!!!!

Dr. R. Was amazing. I was clearly anxious about having my wisdom teeth out, and she was so personable, kind, and a great dentist, too!

The entire staff at City Smiles is simply amazing, they are the gold standard for dental care and support. Keep up the great work, it really makes a difference in people's lives. Especially those who are afraid of the dentist or have had bad experiences in the past. You quickly help overcome those fears, gain trust, and make routine care something to actually look forward too!

Great job making us feel like family. Great service .

Joyce did a great job cleaning & reviewing my teeth! Also, very nice but professional. It was great to see Dr Patel. She did a great job updating me on my teeth condition. Hats off to both of them. The office looks great, clean & comfortable! Wonderful job maintaining it! Thank you!

Always the highest quality care at City Smiles! I appreciate hearing about new things they have learned from their continuing education.

Adriana is my favorite hygienist. Very warm personality and makes you feel comfortable. And she does a very thorough job of cleaning. She is wonderful!!

Service was professional and thorough.

I contacted City Smiles on a Thursday evening because I had re-broken a front tooth repair. I had a family event the following Saturday and needed the tooth repaired quickly. The receptionist worked me into their Friday schedule without hassle. The visit and repair was prompt and well-done, with my wife commenting that, "It looks like nothing happened". All of the staff, from the front desk to the dentist, were pleasant, prompt, and professional. Thanks Anna and Dr. Koch!

Love the staff at this dental office. They make you feel like family. Even the dentist are very friendly.

Always a great experience with the kind staff and Dr

I have been going to City Smiles for years and recommend it to anyone looking for a dentist. I live in the south loop and refuse to switch dentists because I love City Smiles so much. Everyone is wonderful!!

Great experience as always

I had an unplanned extraction this week that Dr. Kinnery Patel & Brandi handled with ease. Both disarming my concerns and reassuring me. Dr. Rotkvich and Dr. Simon have also provided excellent care in the past for similar work and Danielle is do my a rock star! The entire staff is so professional and amazing I hope I never have to go anywhere else in life.

Your always very gentle in making the Patient feel relax and very informative about What you have to do to better your situation before it becomes something worse? Also you always recommend the best professional to continue the job.

Dr. William Simon is the best!

Everyone is extremely nice and helpful at City Smile! Highly recommend it.

Knowledgeable and caring professionals.

All the people at City Smiles are very nice and professional.

Hi, I'm just amazed at how this dentist place was. They treated my dad who is 95 amazing , the gentleness of the staff and the cleaness of this location. I will recommend anyone to go here I give them a five star.

Always a pleasant experience at City Smiles!

City Smiles service satisfies!

Every thing she did was nice Thank you for your your help🍭

Great job by Daniel , she’s the best!!

City smiles staff exceptionally courteous , friendly and prompt. Receptionist Alice jumped up to assist opening door to wheelchair mom Into the office. Christine dental hygienist meticulously did teeth cleaning, you can tell she really takes pride in doing her job well. Dr Patel, k throughly, patiently explained findings and plan of care after viewing dental x-rays. Christina, biller, patiently explained and typed out a few different financial options. City Smiles staff kept us smiling from the moment we arrived until departure. The City smiles staff displaced a genuine sincere caring attitute. Thank you City smiles staff for your attentive care, Clotilde Montanez

From the first day I went there the Doctors and staff have been phenomenal! Glad I found them!

To Dr. Simon, Dr. Rotkvich, Adriana my hygienist, and to the rest of the team. Thank you for your dental service for all of these years. It was a pleasure being served by all of you. I have always been treated well and with professionalism. I'm sorry to say that I must move on to seek another dental office. Now that I'm on Medicare, my insurance is not accepted. I wish everyone nothing but the best in the future. Bob C.

Good customer service. Friendly personel. Quick response.

Very thorough. Always on time. Very professional, yet very welcoming staff.

Always friendly

Aris is 8 years old.The staff did a great job calming his nerves!!

Excellent experience, professional and friendly people, nice place, always on time.

Considerate and understanding.

Love this dentist! They make me feel comfortable, and are very informative about my treatment plan. I'm actually excited about getting my dental health back in track

Thanks

I love my dentist so gentle!they have flexible hours so easy to schedule an appointment , personal are very friendly I really recommend city smiles they are 👍 great!!!! Love them!!!!!

Always great service and great staff.

Very edfic

The entire team at City Smiles is so helpful and friendly. They truly exhibit care and concern for their clients. They check in with how you’re doing, offer to answer any questions you may have, and are accommodating with your needs. I really like going to the dentist now and I used to avoid it!

M

Great experience as always.. Staff & Doctors are wonderful.. Thank you for the wonderful care i always receive..

Service is always timely and efficient

Friendly staff quality service

Always a great experience. Staff takes their time and provide quality service

The Dentist was thorough and sensitive.

Always very friendly and accommodating

Quick, easy, and clean. Staff is friendly

U know I am all positive for u guys. Very positive

Cleaned and provided analysis of future work.

I would not go anywhere else to clean my teeth ♥

The gift card for running late was such a nice and thoughtful gesture!

Awesome people at City Smiles.

They did a great job!!

Excellent service!

Coming in to the office in response to a discomfort on the right side my face, upon examnation Dr Coke and Daniell(a?) informed me that I a bacterial infection, showed me how it appeared in the x-rays, and that a wisdom tooth needed to be pulled. Obvious such news was alarming at first but they were very good at putting me at ease that the procedure would be much easier than I had initially anticipated. They patiently, calmly, and (dare I say?) caringly manages to talk me into the procedure. Though the compassion I experience in the care i have received by the staff at City Smiles, they are completely changing my understanding of dental care, challenging my lifelong memories of pain, icky sounds in my head, and gross smells, and all other aspects associated with dental care. Whatever is the general expectations, training, employee incentives, and protocol in place at City Smiles that insures this levels attention, care, and customer service, PLEASE KEEP IT UP. I am a 40 year old man-child who has fucking hated going to the dentist his whole life. Since walking though the doors at City Smiles, my initial understanding that physical and psycoligical torture is inevitably a necessary component of quality dental care is being disconstructed with each visit to City Smiles. I don’t think i could recommend this place enough to anyone with apprehension and anxiety about going to the dentist.

My tooth feel so good after a cleaning!! Thanks.

Great service and a friendly staff

Everyone was ok and they were nice and friendly people tanks City smile staff

Great place, great staff, great experience.

The front office staff is always so nice. I really appreciate how they took the time to go over fees with me as well. The Dr. went above and beyond for my son’s dental care and I’m so appreciative of my experience with City Smiles.

Wonderful customer service.

Great job as usual. The staff is great with kids.

Great job as usual, the staff is great with kids, and they love visiting the treasure chest at the end.

Thank you for providing such a kind, friendly, welcoming, and skilled practice!

Friendly staff, punctual, pleasant surroundings. And best of all, no cavities! Love the in-house dental program.

Fantastically clean teeth

My teeth always feel so smooth. I like how they incorparate new technology into their dental practices. Great job!

It is always a good expierience at City Smiles. The staff is great and this time around I was able to get a cavity fixed right after my cleaning. Great service great staff, Highly recommend.

My hygienist is wonderful I really appreciate the service she gives. Was totally surprised and upset that my doctor is no longer there. Not sure what to do

Great staff - always friendly.

Great experience. Very frank and honest with the work I needed done.

As always, I received excellent care from both the doctor and staff.

Layla was SO helpful in assisting me with understanding my payment options related to changes with my insurance. Not only do I feel in good care with the dental service providers (the dentists, orthodontists, and assistants), but with the office staff as well!

May is a fantastic hygienist and makes you feel comfortable and at ease with every visit. The office staff are friendly and welcoming.

Adriana is a fabulous hygienist. I trust my teeth to her only. She is helpful and kind and knows my teeth better than I do!!!

Accommodated requests and answered all questions.

Very friendly staff. Would go again !

great & accommodating staff!

All the staff were very friendly and helpful. The front desk, hygenist, Dr and her assistant, and billing staff were all very pleasant. I'll definitely come back here and would 100% recommend to my friends and family.

Friendly, personable, non judgmental. Concerned for clients comfort in regards to seating or placement of equipment for example raising the surround x ray machine just a smidge to make it more ergonomic.

All the staff members from the Dentist's to the front desk are super friendly. The dental work is top notch and recovery time was minimal. They take the time to discuss all your options to get the results you're looking for.

Great customer service!

Keep doing good

Professional and friendly staff. My experience was very positive! Thanks!

Always super friendly and very professional. I would recomend them to anyone.

Office is clean; all staff was engaging and helpful; care was comprehensive. Overall, I felt that the office visit was a good value.

Awesome

My hygienist Daniela at City smiles always manages to make my visit to the dentist a pleasant and satisfied one. Thank you Daniela all you do to help improve my health Charlie

Everyone is always very friendly & patient. Love how my questions are always answered. Great experience from beginning to end!

I don't feel it's proper to perform a procedure without tellin the patient what the cost would be. I feel at my age certain things are not needed

I think Dr. Simon was great. He made me feel as comfortable as possible durning my procedure. I would recommend he to others.

As usual staff was friendly and helpful and answered all of my questions.

Great experience!

Great trip as usual!

Excellent service. Always performed with a smile. Pun intended.

Got me in and out quickly and efficiently.

Great experience every time

It was a great experience.

City Smiles, wonderful service, painless procedure, caring staff. Could not have made it better

Location

3800 N Pulaski Rd, Chicago, IL 60641