Elizabeth Institute, LLC – Plastic and Reconstructive Surgery

4.9 / 5Overall Rating

359 reviews

638 N. Main St. Suite C, Ashland, OR 97520

(541) 708-5433

Patient Reviews
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Everyone was friendly and professional. The office atmosphere is pleasant and the wait time wasn’t unduly long. Good experience for a first- time visitor.

Very professional environment, from front to back office staff. Dr. Herron was very informative and interactive. Would highly recommend this Physician and staff.

Great place

Everything was great. The appointment felt a little rushed, but other than that I had a great experience. Thanks

My whole experience was very nice, from start to finish. Upon walking in the door, I was treated like a friend, and felt so at ease. The doctor was so easy to talk to, and the treatment was quick and painless. Thank you.

Excellent care by all staff, as always.


I highly recommend The Elizabeth Institute. From the time I walked through the front door for my initial consult with Dr. Herron, I felt care and compassion from all staff members. Jessica was warm and friendly as she greeted me as a new patient, Heidi clearly communicated expectations for my surgery, Erica exuded warmth and compassion as she prepped me for surgery and is clearly very skilled and always very professional. Dr. Herron is a very warm provider and obviously very passionate about what she does. I was very impressed through my surgery. Dr. Herron always took great care in explaining her approach to my surgery and very thorough in addressing questions regarding my surgery and aftercare. I have great confidence in Dr. Herron and her very capable staff.

Friendly, knowledgeable, great service.

Very informative from when I entered their office till I left

I am so happy I was cared for at the Elizabeth Institute.. the care was professional, caring and excellent.

I showed up early for an appt. and the girls got me in..yay! Everyone there is great! Dr. Heron did a wonderful job, and I appreciate her professionalism and kind spirit. I felt that I was well taken care of in addition to the wonderful results❣️

Dr. Herronand Heide were very kind and helpful. Made me feel very comfortable and answered all my questions.

Excellent doctor and staff. I am very happy with the results of my procedure.

Everything was great. Good service, friendly knowledgeable staff

I had an outstanding experience at The Elizabeth Insitute. All staff were warm, compaarionate and caring. Dr. Herron was very clear in her plan of care for me and carefully communicated my options for care. Heidi, her nurse, was also very thorough and extremely personable, balanced with ultimate professionalism. Dr. Herron and Heidi did all they could to get me in soon for surgery given my skin cancer history. Both are superb listeners which is a critical character trait in a provider. I can not recommend The Elizabeth Institute highly enough!

Great interaction with Dr. Herron. A very thorough discussion about my procedure. Heidi was awesome to work with on scheduling.

Very clean & modern office. Everyone was friendly & helpful. I felt like I was able to have the time needed for a consultation and Q & A. I'm happy that I have 'shopped around' because now I feel confident in choosing The Elizabeth Institute for my personal needs.

Excellent care. Thank you!

Staff was really friendly and very knowledgeable. I felt like I got all my questions answered and concerns addressed, and look forward to continuing to go there in the future!

This was a follow up visit for a procedure done last year

Dr Herron was so understanding and answered all my questions. I felt so comfortable with her and her staff. They are really great at listening and walking you through the whole process. Thank you!

Great consulting by Dr Herron. She took the time to address my concerns and came up with a better plan to tackle my skin issues. Highly recommend!

Dr H was very knowledgeable and honest. I really appreciated that and will definitely be using her in the future!

Very informative visit, I felt well taken care of and directed towards a treatment option that would be less disfiguring.

Great caring team.

Dr. Herron is a knowledgeable doctor who made me feel very comfortable. Her staff made me feel welcome and Heidi was helpful.

Pleasant atmosphere

Everyone is always happy, pleasant, concerned, and helpful. Dr. Herron explains the procedures well and works very precisely.

Everyone in this office is very professional and caring about your specific needs. Highly recommended!

You all performed superbly! From front office to your procedure room I experienced the teamwork desired in the most professional of organizations. Congratulations!

Wonderful staff and service.

Very organized and very efficient care. Staff wee all very friendly.

Explained everything as the surgery was done and all the aftercare

Very professional, clean, and courteous! Would recommend to friends and family.

I’m not Ashley like the automated text said, I’m Meghan. But I had a positive experience. My only “negative” feedback would be that I wish Dr. Herron had been more friendly when she entered the room. There was no smile, no “nice to meet you” or shaking of hands. She walked in and got right to it. Which is fine, but for that type of appointment, being a little more welcoming would have made me feel more comfortable.

I feel like Dr. Herron was both sensitive to my needs as well as thorough in her explanation of my procedures.

I had a very pleasant experience with the staff and with Dr. Herron. They were very professional and kind. I feel I will be safe during my surgery. I scheduled my mastopexy, and look forward to my new look!

5 stars all around!

The initial consultation was scheduled pretty far in advance, but once you are seen, they try to get the procedure itself on the calendar quickly. The doctor is very good, so worth the wait!

Very efficient and professionally friendly

Very professional and courteous

Everyone was very polite and professional

I really appreciate being fit into a busy end of the year schedule. I also appreciate Dr. Herron's approach to resolve my medical condition as well as her knowledge.

Always very professional and easy to deal with. I like that the practice is not too stuffy and the clients I've seen there are from all walks of life. Dr. Herron and her staff have a relatable and gentle bedside manner.

Sincere and real.

Elizabeth Institute had an Amazing event for breast cancer survivors! Wonderful being pampered and spoiled and a lot of fun connecting with other women. Dr. Herron is amazing she always goes above and beyond with her care and she has a very personable and friendly staff. Im so thankful Im going to her for my reconstruction. She was highly recommended to me by other breast cancer patients and I understand why. I would recommend her to anyone who is diagnosed with Breast Cancer.

Wonderful, caring enviornment with the opportunity to spend time with beautiful women all dealing with some aspect of breast cancer. Welcoming, kind staff, lovely set up with great food too! Thank you to Dr. Heron and all of the people that made this event happen!

Dr Heron was very knowledgeable and relatable. Heidi the patient coordinator was friendly, caring and very knowledgeable.

I felt nurtured, pamapered and addded a touch of femininity to me. I enjoyed the social aspect of our shared experience

Front office employee, the assistant who visited with us before the Dr. came in the room and the finance gal were all great. The Dr. however, didn’t introduce herself or address the two of us by name, just said hello and had her nose in the chart. I thought this was odd, and hopefully doesn’t suggest what her bedside manner is. This behavior made me feel like a cow being run through the chute.... Thanks. Jean DeLisle

So nice to walk into a clinic and receive such friendly and professional service. Something that seems to be missing in this crazy busy world. Thank you, Dr. Herron and Staff.

Everyone was very friendly and helpful. A great staff

Very professional and informative.

I'm disappointed that you are out of my network for insurance purposes. I thought we had it worked out but my bill still showed out of network. However people in the office have been wonderful to work with and very comforting. Scary situation but felt well taken care of. Thanks

Thanks for a great first experience!

The ladies at the Elizabeth Institute were very helpful, and extremely informative. Thank you!

Great, welcoming staff, top of the line products and services!

Prompt, courteous staff. Dr. Herron explained the procedure in debth. There was no pain. I look forward to the results of the surgery.

Consultation on smoothing out rippled legs

Everyone was very friendly and helpful. Thank you

The level of professionalism is extremely high. For the patient that professionalism creates confidence in both the Doctor and the staff. It eases patient anxiety. Just as important Eric, Heidi, and Dr. Herron are naturally friendly and are excellent at what they do. I give them all a Big Thumbs up!!

Dr Heron was wonderful with my daughter. Very nice staff.

Very friendly staff. Answered my questions.

Professional and personal care was my experience.

Great visit, thanks for the information.

Wonderful experience from beginning to end! Professional and engaging staff, Dr. Heron is excellent!

Efficient and on time.

Staff was courteous and friendly, sad to leave without an appointment, however, confident the staff is working hard to fit us in for surgery.

On such short notice, from the time I walked in to when I left all was great. Everyone was professional and I was well informed on what was going on. Thank you all!

Very professional, answering all my questions fully and completely.

I love the staff at the Elizabeth institute Dr Herron is the best

Everyone I encountered was very courteous, well-informed, helpful, and cheerful. What a pleasant experience!

I was pleased with the friendly staff and the efficiency of Dr. Herron. The "wait factor" is far below the average of any other offices I've been to. Dr. Herron was also very clear and reassuring when explaining my procedure.

Staff is very friendly, Doctor is professional & nice.Office is clean and comfortable feeling. Although the results of my appointment were not what I wanted, the doctor did explain everything to me in a way that I totally understood how the results would be different than I was hoping for. A big thank you to everyone in the office.

Very professional service.

This was my first experience with facial injectables. This is the answer for me instead of a face lift. I would never see anyone but Dr. Herron. I traveled four hours to get there. It is worth it. I will be back to finish the process in three months.

Thank you! Always great to see you Margo & Eric. Excellent service!

Dr. Herron and staff at very knowledgeable, straightforward and informative. Answered all my questions, explained everything fully and kindly.

Thank you to ALL @ the Elizabeth Institue. Professional ... intelligent personable !

Everyone was very respectful and answered all my questions

Very congenial, efficient service. Looking forward to future interactions. Have the utmost confidence in your staff and in Dr. Herron.

Very pleasant, very professional. 4 stars rather than 5 due to wait time. However, apologies were made for that.

I always feel so cared about by the staff and Dr Heron is so careful and thoughtful about her recommendations and treatments that I trust her very much

You made me feel like I really matter

Thank you for being kind on my first visit

Awesome service! Friendly, helpful staff and a superb physician and surgeon!

Staff very nice. Very clean. Really liked the doctor. Janet Bohn


I appreciate how knowledgeable the entire staff are.

I was nervous coming in to my consultation, but Dr. Herron made me feel very comfortable. The staff was professional and efficient. I especially appreciated Heidi for her warm and friendly personality. I feel good about my decision in choosing Dr. Herron and her team.

Absolutely professional Clean clean clean office and operating area Dr Herron explained every part of procedure as it was done Comprehensive education and consent forms Thank you so very much to all the staff

Being from

Knowledgeable staff.

Your office is always warm and welcoming. It's a pleasure to be a patient there and of course you have the very best plastic doctor!

Dr. Harrow does a beautiful job on my botox. Always perfect...... Wouldn't go anywhere else......

I received such thoughtful care from everyone at Elizabeth Institute. Dr. Herron explained in detail the procedure. She is very competent and I trust and respect her knowledge and experience.

Everyone in your office helped make a diffic

My son needed surgery that was not cosmetic, but the insurance denied his treatment stating it was considered coametic. After several denials, and a lot of work from this office, it was finally approved. I feel so thankful for this whole office. We had several follow up appointments and the Dr's personality is one of genuine care. I would highly recommend this office to everyone I know!


My surgery experience was really good, especially after surgery. I could see really good results the next day, the pain wasn't as bad and could go without pain killers. The wounds were so small that I am pretty sure they will just vanish. I am looking forward to the final results after all the swelling goes away :)

Thank you Dr and staff. Being helpful and communicating to me and family about upcoming options.

Very knowledgeable doctor, happy to have found a surgeon I can trust. Very grateful for Dr. Herron! Highly recommend to any and everyone looking for a 5 star surgeon.

Delighted with the visit to the Elisabeth Institute. Love the decor, loving energy of the personnel, and am certain the products purchased will help me attain my goal of keeping the aging process at bay.

Always somehow feel younger after visiting you and having such great help with the aging process!! You were always professional and very kind

You all are the best!!!! So wonderful to share a celebration party with others who have been through the Breast CA experience and be treated royally for the evening. I always highly ecommend Margo & staff to anyone in need. So thankful for all of you & Tasa.

Very informative experience! Would recommend you highly 👍

I look forward to my next visit and planning surgery.

Excellent experience!

Your apts beware clear and directions good.

Everyone took the time to answer my questions and concerns in a respectful and helpful manner. Thank you!

I was welcomed upon entering and promptly offered to an exam room. The Doctor reviewed with me her current thoughts on how the healing was progressing and options if the healing didn't progress. I feel comfortable recommending the Doctor and staff.

Most importantly, Dr. Herron cares deeply about her client's physical health as well as his/her mental preparedness! Her staff is always friendly and professional. My personal experience was excellent and I am excited about the results of my procedure.

I appreciate the efficiency, promptness, care and information from Dr. Herron and her staff


It works.


638 N. Main St. Suite C, Ashland, OR 97520
Today: 9:00am - 3:00pm