Elizabeth Institute, LLC – Plastic and Reconstructive Surgery

4.9 / 5Overall Rating

711 reviews

638 N. Main St. Suite C, Ashland, OR 97520


Patient Reviews
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Always pleasant, clean and prompt. The atmosphere is very calming and I love the new robes! No more disposable waste. Again, everyone there is great. Thank you

I have already recommended you all to several friends! Thank you for taking time with me during my healing, helping me sort out what feelings are coming up for me during my recovery process. My only constructive feedback would be to have more availability for appointments, and also less waiting in waiting room, treatment rooms, etc. For me, coming to the office was a stretch and my time felt like it wasn’t always honored with the times that I would have to sometimes wait. Thank you!

Dr. Heron is remarkable. Her ability to discern needs with a logical and professional manner is outstanding. The entire office staff makes you feel comfortable and truly cared for. Her perfectionism yields amazing results. Never imagined I would be so happy, and grateful!

I am extremely pleased with the outcome of my surgery performed by Dr. Herron. She has created an informational folder of tips for setting yourself up for optimal health prior to surgery and for recovery, which I found extraordinarily useful. She was responsive to my goals while also laying out alternative options. She has an excellent team of competent, caring, professional staff who showed genuine concern for my well being. I trust Dr. Herron and her team and would turn to them in the future without hesitation.

I was referred to Dr. Herron by another medical professional and I am so grateful that I called. Erica was amazing on the phone and her message and vibe was so positive that I went ahead and scheduled my consult and exam that day. When I had my consult, Dr. Herron was clear about what her medical recommendations were and she perfectly balanced her knowledge with my requests. I was having an implant exchange, lift, and transitioning to over the muscle rather than under. Surgery was a snap and recovery was unremarkable. Almost 3 months post op I could not be happier with the results and have already recommended her to a number of friends that had previously used other surgeons. I loved having a woman doing something that only a woman can relate to and she does beautiful work. Her incision lines are meticulous and scarring has been minimal. The bonus is her amazing staff. They are all so friendly and welcoming while also professional and informative. Would do it all over again and I recommend her with confidence.

I so appreciate the whole staff! You know me and make me feel important. You truly care and take the extra step to assure my wellness and recovery is top priority! Thanks everyone I so appreciate you 😘🥰

Always amazing service! Everyone is always so nice and very knowledgeable! Thank you for always providing great service!

This office is very welcoming and professional. Dr Herron is amazing!

Valerie is the sweetest most helpful front desk receptionist ever! Elizabeth Institute is amazing!

Everyone is very kind and helpful! Love my result, and look forward to my next surgery!

Amazing fun atmosphere. Love this team!!!!

Thorough and professional...very happy with my progress

Dr Herron is very compassionate and understanding of her patients. Her staff is very helpful and kind. Her medical assistant Erica is also compassionate and sweet and took the time to go over everything and what the future course of action would be. Dr Herron is very knowledgeable, really great at communicating her intentions and what’s to be expected as well and easy to talk with and makes you feel important and encouraged my feed back to make me feel as much a part of the decisions as herself. She is doing reconstructive surgery, after I had a bilateral mastectomy and so far, I could not be happier with the direction we are going in. She has answered every question (sometimes maybe I ask too many) professionally and personably and takes the time necessary to make sure the questions are understood. My appointments have always been on time and if they are running behind, they let you know what’s going on. Before meeting Dr Herron and her staff, I had never been to a plastic surgeon before. I’m so glad I found her and would return, for any of the services she offers. ⭐️⭐️⭐️⭐️⭐️ Yes. She’s that great. Thank you Dr Herron and staff, for everything! Brandy Horner

I couldn’t have asked for a better experience. Truly a kind and top notch group of people. It is so uncommon for a doctor to be both amazing at their job and have a fantastic and caring bedside manner. She is both, and I feel fortunate to have been in her care. Thank you!


Dr Herron was supportive, decisive about what I should have done (and I needed that), incredibly informative and up to date on the latest research. I had planned to meet with a few surgeons before deciding which to go with, and after meeting with her I met with no one else. I wouldn’t have anyone else do my surgery! She was just who I needed on my team. Erica was her perfect complement! Caring, warm, informative and open to questions. Both of these ladies would call me to check in and every person I had from front desk to surgery team was great. Dr Gunn did an incredible job on my anesthesia too!

I still give recommendations for Dr Herron and her staff. I've had 2 procedures that I am very pleased with. She was thorough and honest in what she could do and the results are amazing. Her assistant is fantastic, caring, and just as invested in my experience there as Dr Herron was. Her front office staff are wonderful, positive, and have great customer relations! I definitely recommend Dr Herron. She did such a great job that I have to look at pictures to remember what it used to look like because I look like how I have always felt now.

Dr Herron and her staff are always looking out for my health concerns. They always answer my questions and are more than helpful with scheduling and timely attention to detail. The degree of professionalism and excellent skills of everyone I have dealt with at Elizabeth Institute is unsurpassed.

Information about the surgery was clear and complete. Office staff is friendly and helpful. No post surgery problems or pain. A good experience.

Dr. Herron and her staff are always very caring and professional. I feel as though I am getting quality care each and every time I visit their office. I would greatly recommend her and will go back to her first if there is a procedure that I need.

Excellent Staff. Very Helpful and Understanding. Dr. Herron is Wonderful in every way. Flawless Procedure, Very Understanding, Patient. Gives you the Time and Attention you need to Feel Comfortable with your Procedure. Highly Recommend this Facility, Dr. Herron and her Entire Staff. I Shopped around and Thankfully I found the Best.

If you need some surgrey done due to skin cancer g to Dr Herron she is awesome. Great caring staff. Everybody is down to earth, not to say my surgery looks great. Gayle McHeney

Always feel well attended to!!

Relatively painless. Pleasant staff. Noticable results with the first treatment.

Dr. Herron is an amazing surgeon! From the very beginning I have received professional and friendly care from the staff~ Erica, Nicole and Heidi. Dr. Herron spent a great deal of time with me discussing options and providing me with her professional opinion in regards to breast surgery. The whole process has been a wonderful experience and I would highly recommend the Elizabeth Institute to anyone who is looking for perfection. Thank you to Dr. Herron and ladies!

Compassionate staff. Very willing to help patients from scheduling to surgery. Flexible with office visits. They went to great lengths to fit me in. Sr Herron did a beautiful job on the grafting. The entire medical care was above and beyond my usual encounters in the medical community. Thank you Rich jones

I Love Dr. Herron, She is very knowledgeable, her staff is kind and very helpful. I highly recommend the Elizabeth Institute. I can't thank you enough for helping me.

Thank you so much for accommodating me and my wishes to have the procedure ASAP. You were able to get a surgical time, do the pre op at today’s visit, get me 100% consented, set up the pre op labs, pay for everything except the anesthesiologist and most importantly make yourselves available for my questions and reassurance as to size selection. Splendissimo and bravo and thanks so much!

Very professional but friendly and very thorough and informative. Appreciate you giving me advice on what to do and not just going with what I want, keeping it realistic!

From my first to last visit at the Elizabeth Institute, both doctors and nurses have been kind, considerate and informative. I was treated for two areas of melanoma, and was quite apprehensive and scared going into the surgical removal process. However, from the doctors, nurses and staff I received clear and concise instructions. The healing process was relatively quick and the diagnosis is good. I am thankful for the patience and expertise which the surgery, nurse and administrative team gave. Thank you. Sincerely, Christine Crawley

The staff is very courteous, professional, and attentive, just as a professional office should be. They answered all of my questions politely and promptly. I felt well taken care of during my brief procedure. I would highly recommend them.

Thank you so much, always a pleasure to be there. Everyone is super sweet and professional, and makes you feel very comfortable.

Dr. Herron and her assistant Erica were very friendly and personable. At each appointment they spent time really talking to me about what I wanted out of my surgery. They made me feel at ease and always answered any questions or concerns I had. Even after my surgery they treated me like a very valued patient. They were never in a hurry or I never felt they were rushing me out the door. When it comes to the actual work Dr. Herron is a magician! She is very tedious and her work is flawless! I first met this awesome team when I attended all of my friends appointments who was going through a double mastectomy and reconstruction. They treated her so kindly, like she was family and like she was their only patient (I now know that’s how they make everyone feel) My friend received so much support from Dr. Herron which put my friend at ease with this life altering surgery. As emotional as it was it was a beautiful thing to watch people treat my friend the way the did, with grace, kindness and professionalism. Seeing the work that Dr. Herron did was something I didn’t expect.... her work was perfect. Elizabeth Institution really goes above and beyond to make you feel special and offer the best work! Thank you so much! You have given me something that has added to my happiness.

DR. HERRON is amazing. I have had over a dozen surgeries with reconstruction after having breast cancer in 2014. Her staff is the best. I always get treated like I am their friend and no one is ever in a hurry to get me in and out of the office, which is a good thing in my book. Love all of them.

Nice office and waiting room (except for chairs uncomfortable for short folks like me). More important was pleasant staff, knowledgeable and willing to answer questions. Didn’t have to wait. I felt comfortable about upcoming procedure after the visit.

From the second you walk in the door you feel welcome. Greeted with smiles from such lovely women. All of you are wonderful. I feel so much better about myself. The book in the lobby humbled me. You know which one I'm talking about. Sometimes we need to stop and think about how grateful we are to be who we are, and for what we have. Your team is excellent Dr Herron as are you. And Heidi, the tea party apples are awesome. Thank you all, Jodie

I am truly amazed by this office !! The staff is incredible and Dr. Herron is a rare gem in my book. I had a bad experience with a previous consult with another office. I knew it wasn’t right for me. From the first few minutes of talking to Erica in the office, I was sold! So so thorough, beyond kind, and honestly the best medical office I have been too, and I’ve had a lot! I will be coming here for any cosmetic needs. Thank you so much!! I have never felt so understood, welcomed and made to feel special! Stacey Mack

The entire staff made me feel comfortable and well taken care of. All of my questions were answered and I felt I was in good hands through every part of the process. I am very happy with my results!

I am very happy with the staff and Dr. Herron was an artist at repairing my flaws, I would highly recommend anyone going the the Elizabeth Institute And very kind answering any concerns I had during my journey

Great service, timely, kept me informed the whole time.

Thank you for setting time and energy to the survivors of breast cancer. You and the staff do a excellent setting for the bra and spa day.

Dr. Herron and all of her staff are beyond accommodating, understanding, compassionate, caring and most important extremely knowledgeable. I have been through a lot in the last 2 - 3 years and have dealt with numerous medical facilities during that time. Elizabeth Institute has always gone above and beyond to ensure my comfort in every way, including emotionally, which is extremely important during such emotional times. They even do a fun Bra to Spa event annually where all their patients, as well as even people who were not their patients, that have gone through the same thing are welcome. You get to visit with others, enjoy great food, get a complimentary facial or massage, win prizes and everyone gets an awesome goody bag to take home. It's just an overall blast and sooo empowering! Thank you Dr. Herron, Erica, Heidi, Nicole and Eric! ;-)

Really can’t express how appreciative I am to Dr. Herron for the wonderful reconstructive work she did on me following a breast cancer diagnosis. I found her to be highly skilled and am grateful that she is trained in the latest skin sparing breast reconstruction techniques. I’m very pleased with the care I’ve received. Highly recommend her and her lovely staff.

You gals are the greatest!!! Thank You for treating all of us so Royally. Wonderful to get to know others who have had this journey. Some who still are. A very fun and healing time together. Thank You💗💞💗💕

The staff was very pleasant

Dr Herran has a gentle touch and does an excellent job. She listens and always makes me feel like my best self.

My second visit to the Elizabeth Institute was indeed a pleasant experience. All of the professionals who worked with me were very attentive, knowledgeable, and friendly. I would not hesitate to highly recommend them to any of my friends and acquaintances. Corren Hileman Ashland, Oregon

Friendly and warm reception, plenty of time given to explain the procedure and answer all my questions. I was nervous and everyone was so nice and put me at ease. They were very knowledgeable which gave me confidence they would take good care of me.

Very friendly atmosphere! Loved my results. Thank you Dr. Herron for everything.

Super pleased with Dr.Herron, the care & attention of her staff, and the practice itself. The unfortunate incident which led me to her care notwithstanding, I couldn't have asked for anything more, different, or better in any respect. I am mostly just wholeheartedly grateful to have been cared for by such a skilled surgeon (and her caring and friendly staff). Thank you guys!

Everyone was very kind, considerate, and forthcoming. Thank you!

This is the right place for women who want to do something for themselves. I consulted with EVERY plastic surgeon in the Rogue Valley and clearly communicated my vision for myself. I was met with reasons I might want to do something different- or told basically, “that’s nice honey but the doctor really knows what’s best. With your features/frame we know what will look best”. Uhm no. I have a right to do with my boy what I want to- regardless of what the standards of others are. And Dr. Herron agreed with me. She listened and ACTUALLY REFLECTED BACK my vision for myself. She offered me options to consider, let me email her several times with questions, was patient with my anxiety, and was supportive. I LOVE my results- I got what I wanted and understood my options. She is an artist. Her staff is kind and respectful, and I could not be happier about my results.

you did everything welll-- very friendly, helpful--- good listeners--- thanks for taking such good care of me--

Very informative, have no doubts about moving forward with procedure, staff very kind and helpful, all my questions were answered

I had a great experience with Dr Herron. She was very knowledgable, and made feel comfortable in the operating room. I highly recommend her.

I felt that I was in excellent hands having Dr. Herron as part of my support team when I had a single mastectomy and immediate reconstruction with a silicone implant. Dr. Herron and her staff have been very attentive and sensitive to my needs and feelings. Dr. Herron did an excellent job in matching my reconstructed breast to my existing breast and she has always been right there when I had questions etc. I would highly recommend Dr. Herron and her staff in the future! Very happy with the procedure and the outcome!!

Everyone was so friendly and professional . I had to bring my new baby to my appointment and the entire staff was so accommodating to me. I felt very comfortable during my appointment.

The office is very efficiently run, the staff personable and knowledgeable, and my appointments are on time. They inspire confidence that the results of the procedures will be successful.

Always on time, professional, sweet people, and exceptionally clean surroundings⭐⭐⭐⭐⭐

Wonderful people. Everyone stayed overtime to take care of my extensive facial injury. Dr. Herron did an amazing job, and what could have been a terrible scar is healing quickly and it looks terrific! Thank you all for an amazing job!

Dr. Herron & the staff at Elizabeth Institute were very helpful. Their knowledge and expertise made feel comfortable & confident in my decisions.

I can't say enough about the amazing care I have received from Dr. Herron and her staff. Dr. Herron demonstrates amazing professionalism, patient care, and surgical skill. I have had a number of procedures that include: removal of a malignant melanoma, basal cell carcinoma, and ruptured breast implants. My after care and healing all went well and I knew if I needed anything due to possible cimplications I could call and get immediate help if needed. Thank you to you Dr. Herron and your staff for all of the great care you deliver. Warmest regards, Elizabeth Traina

Dr. Margo Herron removed a melanoma on my face in August 2017 and I am very pleased that my scar is hardly noticeable now. I was so impressed with her expertise, professionalism and care starting with my initial appointments and during and after the procedure. I felt very cared for through the whole process, not only by Dr. Herron, but also by her wonderful and very knowledgeable staff and I highly recommend her and her Elizabeth Institute.

This was the 5th surgery Dr. Herron has performed on my face to remove cancerous lesions. As always, the quality of care, pre and post-op was outstanding. The nurses and support staff at the Elizabeth Institute are always highly proficient and friendly. And I can’t say enough about Dr. Herron. Caring, extremely meticulous, and highly skilled. No one can ever find the areas of my face where she has operated. A truly first-class operation all the way around.

Great experience. Dr. Herron and her staff were professional and personable. I appreciated Dr. Herron’s honest straightforward answers to my questions.

Today was my one year appointment with Dr. Herron. From the very beginning, it has been a pleasure to be a patient of Dr. Herron. Besides being very professional, she is also very caring. Her comments and suggestions were always most helpful. The entire procedure from initial visit to follow-up care was perfection. The office staff is also very efficient and ready to answer any questions. The care instructions before and after surgery were very specific. Best experience ever!

Friendly staff.

You were all amazing. I felt welcome and comfortable. Dr. Herron was exceptional in her explanations. The staff couldn't have been more friendly. From beginning to end it was a great experience. So happy i chose Elizabeth Institute. I highly recommend them.

Dr.Herron is an excellent doctor and surgeon. I have seen her twice and been extremely happy with the results. The surgery on my nose was very challenging and she able to remove the cancer cell with minimum impact on my nose and it is not at all noticeable. From the time you walk in the door until you leave one feels very highly professionally and personally treated. Everyone, especially Heidi and Erica, in the office are excellent at what they do. They play great music too. I can’t recommend Dr. Herron highly enough. Richard Anderson

You all are awesome!

I had a breast reduction operation in 2013. I was happy immediately and I am still happy about how my surgery turned out. I didn’t even know the level of tension I was carrying in my neck and shoulders until it was gone. My breasts look and feel completely natural to my body and in the post surgical years my level of exercise has increased and been easier. Last October, at almost 68 years old, I hiked 1/2 of the Camino de Santiago with 23 pounds on my back and it was wonderful. Dr. Herron was an absolute pleasure to work with. I can recommend her and her staff with total confidence.

All personnel personable and professional. I was advised as to the appropriateness of the procedure at this time. Procedure and follow up were thoroughly explained.

I’m two weeks into my recovery from breast augmentation performed by Dr. Herron and I’m so happy with the work she did! From the first consultation with her nearly two years ago, I felt confident that she understood the outcome I was looking for, and I had complete trust in her ability to make sure I was taken care of. My healing process has been smooth, my incisions are nearly invisible, and I feel very comfortable in my body because of the remarkable work she did. Her staff is also extremely knowledgeable and helpful and I always enjoy my visits to the office! The Rogue Valley is fortunate to have such an awesome resource!

I felt attended to by the staff and things were organized and patient-friendly.

I am feeling better about my surgery after my visit. Dr Haren gave me all the time I needed for questions, I feEl she is very confident & capable of doing a good job! The girl at the front desk was also very nice!

Friendly staff, and very well informed. When l left I felt like they covered everything and left out no detail.

I can’t say enough nice things about the staff at Elizabeth Institute. From my very first phone call to my last appointment, everyone every time were genuine, caring and though. A lovely experience.

You were attentive, patient, responsive, capable, caring ... wonderful. One suggestion - you could use some pillows in the waiting room -- those chairs are for TALL people.

I had a great consult today with Dr. Herron and I’m excited to say I was able to schedule my procedure for just over a month from now! My original consult for breast augmentation took place two years ago and I’ve been waiting for the right time to move forward with my surgery; today was the day to put everything in place to make that happen and I’m very excited and grateful to have a doctor and staff that I feel so comfortable with!

Dr Herron and her staff were welcoming, professional, and thorough. I had done alot of online research and had another consultation from a different plastic surgeon before meeting Dr Herron. I knew after discussing my options with her that she was the Dr I wanted (and needed) to help me. She not only listened to what I was wanting but her and her staff kept that their focus throughout the process. I had large scars and problem areas from previous surgeries that I needed a plastic surgeon to help me with. Her work to improve it for me was amazing. Right away the difference was noticeable. As I am still healing I'm amazed at how much better it looks and how much better I feel every week. The day of my surgery my nerves took over and I was emotional saying I was nervous without my husband being with me (he had recently deployed). I'll never forget Dr Herron putting her hand on my foot and saying she was there for me and everyone in that room was there for me. I truly appreciated that! From the office staff, to Erica her assistant, to Dr Herron, my experience so far with the Elizabeth Institute has been wonderful. Thank you for helping me!

Very professional Great people Nice facility

I love that Dr Heron didn’t push a surgery just because she could have. She gave me my options and made sure I was fully informed. My son is 11 and not ready to go through something I didn’t understand. So, we’ll wait, but definitely come back to Dr H.

I'm a breast cancer patient who was originally referred to a different plastic surgeon. I was very unhappy and wanted to consult with someone else. Dr. Herron exceeded my expectation. She was professional, kind and understanding. Something that is valuable to a woman in my circumstance. Thank you Dr Herron and staff for your hospitality.

I’m 16 years old and was a bra size f. I am an athletic girl and was limited to what I would do because of the size of my chest. I was approved for a breast reduction. This surgery has changed my life, I’m so much more happy with my body not feeling like I have to hide them with baggy sweatshirts and sports are so much easier, I am so much more confident and happy with my body! Thank you Doctor Herron you’ve changed my life forever!!

This was my first visit. Staff were uniformly friendly and helpful; I was also impressed by how well organized and efficient they were. Doctor was brief and to the point, but seems very knowledgeable and knows exactly how to proceed.

Everyone was kind and gentle. I was nervous having never done this before and it was nice to feel no pressure to decide whether or not to have fillers. I made my decision and I'm glad I did… I wanted subtle and got it. Perhaps next time I'll be a little more brave. Thank you Dr. Heron and all of your sweet staff. S from Ashland

I had a great experience at bra to spa day. My breast cancer experience is still fairly fresh. It was a welcome change to be able to talk with others that are or have been in the same position as me. Friends and family, with the best intentions, do not really understand. Thank you for allowing me to participate in unique and special event

You girls rock!!! Thank You for honoring, blessing and pampering all of us women survivors with such fun & love and upbeat support. You all have made my journey so much easier from day one. Almost 4 years ago now. As you celebrate us - I celebrate you for all you do in a beautiful way. Thank You 💗💕

I was treated and welcomed. Staff was pleasant and supportive. The wait time was reasonable. Dr. Heron was kind and able to convey, to my understanding,the options that were open to me for reconstruction of my breasts after elective mastectomy for carcinoma of the breast stage two, invasive. Every option, each of their drawbacks and benefits were extensively presented in a comprehendible manner. My decisions were accepted and included in the plan of care that we created. The plan of care was very individualized . After my discussion with her, I was so relieved to know what the next step was and that knowledge was so comforting. I had already elected to have a bilateral mastectomy for the management of my cancer rather than lumpectomy fand radiation. Any further management will be decided after surgery. I have decided to delay my reconstruction until there is definitive evidence that there is no reasonable knowledge of metastases. Dr. Heron and her staff comprise one of the most enjoyable visit I’ve ever had with a physician who is so willing and kind in helping in bme make life-changing decisions. I highly recommend her to you. And I am voluntarily offering my impression to all who are facing surgical management of their breast cancer. Fill free to contact me if you have further questions.

Patience with my questions was very much appreciated. Everything was done first class I felt no pain.

My previous experience with a plastic surgeon was horrible and made me feel so uncomfortable about my body. I was very nervous when coming to Dr. Herron but as soon as I got into the office I realized how personable and accommodating the staff is. Dr. Herron herself was so nice and honest. I like when a doctor can be a straight shooter and tell you what they can do for you. She took exactly what I wanted and made into into something she can accomplish. I’m truly thankful for how genuinely kind everyone there is. I can’t wait for my surgery! I highly recommend this lovely office!

From the minute I walked in the door to the minute I left I felt extremely well cared for. The staff was very friendly and attentive toward all of my questions and concerns. Dr. Herron spent all the time needed with me to provide a very thorough recommendation for my personal needs. I look forward to working with them in the future.

Got a late diagnosis of cancer on my hand after surgery scheduled for cancer on nose. Heidi called and asked if I wanted to have both procedures done on same day. I said yes. Think this may have added to Dr. Herron's surgery schedule but fact Heidi called and got Dr. Herron's approval saved me having to pay surgery center co-pay twice! I am very low income and appreciate efforts of Dr. Herron and her office staff. Plus, I had excellent results on both surgical procedures. Thank you!

Everyone in the office has been very helpful, courteous and professional. I appreciate how you were able to work me into your schedule. Thank you!

From the first time I came into the office I was treated with respect and beautiful smiles. Nicole was lovely! Dr. Herron was pleasant and professional and honest. I appreciate that! Thank you!

Very friendly staff made me feel welcome and comfortable. Very informative and caring.

Thank you so much for taking the time with me to answer all my questions and make me feel comfortable with the procedures talked about. I appreciate the friendly helpful staff and how much they care.

Dr. Herron and staff work as a well oiled machine! I was so impressed from their organizational skills to the positive atmosphere and friendliness.

I love that everyone on staff truly cares about fitting their patient's needs. They go out of their way to solve scheduling conflicts, they listen to every care and concern. Dr. Heron is very attentive and honestly wants her patients to feel happy with their results at every stage in life, she won't steer you wrong!

First impression of the office is great! The staff is VERY friendly and makes me feel right at home. The doctor was very knowledgeable and answered all of my concerns that I had. I am excited and confident with my choice as having Elizabeth institute perform my surgery.

Very pleasant and even fun office visit. I felt relieved after consultation, having never had this type of procedure before. The ice water in a glass instead of a bottle was a nice touch. All contacts made were pleasant and professional. I felt confident in Dr. Herron's capabilities. And special thanks to Heidi.

I appreciate the sensitivity of Patient Coordinator Heidi Filson. She is both professional and kind. Dr. Herren is warm and calm. I have every confidence in her skills because of the beautiful work she’s done with my husband and friends.

The experience was great! The staff was very pleasant and informative. Dr. Herron was very pleasant and made me feel very comfortable and confident. So far I am very pleased with the result! Thank you!!!

The staff I dealt with we're nice and helpful in getting desired and needed information and answering questions I had. This was true for all personnel including Dr. Herron. My only concern was, since I am not in the medical profession, was I provided all the information I needed for questions or issues I did not ask.

All was good. From check in to check out..

As always, I was greeted with warm friendly faces upon arrival and never left waiting but just a few minutes for my appointment. Dr. Herron and her staff always treat me with respect and professionalism with all questions and concerns answered. Thank you Girls for helping me with “my girls” 😍

Professioanlly communicated information about upcoming surgery. Thorough with appropriate written material to take away. Negative I was there at 10 for a 10 o clock appointment. I did not get in until after 10:30. .

Everyone was friendly and professional. The office atmosphere is pleasant and the wait time wasn’t unduly long. Good experience for a first- time visitor.

Very professional environment, from front to back office staff. Dr. Herron was very informative and interactive. Would highly recommend this Physician and staff.

Great place

Everything was great. The appointment felt a little rushed, but other than that I had a great experience. Thanks

My whole experience was very nice, from start to finish. Upon walking in the door, I was treated like a friend, and felt so at ease. The doctor was so easy to talk to, and the treatment was quick and painless. Thank you.

Excellent care by all staff, as always.


I highly recommend The Elizabeth Institute. From the time I walked through the front door for my initial consult with Dr. Herron, I felt care and compassion from all staff members. Jessica was warm and friendly as she greeted me as a new patient, Heidi clearly communicated expectations for my surgery, Erica exuded warmth and compassion as she prepped me for surgery and is clearly very skilled and always very professional. Dr. Herron is a very warm provider and obviously very passionate about what she does. I was very impressed through my surgery. Dr. Herron always took great care in explaining her approach to my surgery and very thorough in addressing questions regarding my surgery and aftercare. I have great confidence in Dr. Herron and her very capable staff.

Friendly, knowledgeable, great service.

Very informative from when I entered their office till I left

I am so happy I was cared for at the Elizabeth Institute.. the care was professional, caring and excellent.

I showed up early for an appt. and the girls got me in..yay! Everyone there is great! Dr. Heron did a wonderful job, and I appreciate her professionalism and kind spirit. I felt that I was well taken care of in addition to the wonderful results❣️

Dr. Herronand Heide were very kind and helpful. Made me feel very comfortable and answered all my questions.

Excellent doctor and staff. I am very happy with the results of my procedure.

Everything was great. Good service, friendly knowledgeable staff

Great interaction with Dr. Herron. A very thorough discussion about my procedure. Heidi was awesome to work with on scheduling.

I had an outstanding experience at The Elizabeth Insitute. All staff were warm, compaarionate and caring. Dr. Herron was very clear in her plan of care for me and carefully communicated my options for care. Heidi, her nurse, was also very thorough and extremely personable, balanced with ultimate professionalism. Dr. Herron and Heidi did all they could to get me in soon for surgery given my skin cancer history. Both are superb listeners which is a critical character trait in a provider. I can not recommend The Elizabeth Institute highly enough!

Excellent care. Thank you!

Very clean & modern office. Everyone was friendly & helpful. I felt like I was able to have the time needed for a consultation and Q & A. I'm happy that I have 'shopped around' because now I feel confident in choosing The Elizabeth Institute for my personal needs.

This was a follow up visit for a procedure done last year

Staff was really friendly and very knowledgeable. I felt like I got all my questions answered and concerns addressed, and look forward to continuing to go there in the future!

Dr Herron was so understanding and answered all my questions. I felt so comfortable with her and her staff. They are really great at listening and walking you through the whole process. Thank you!

Great consulting by Dr Herron. She took the time to address my concerns and came up with a better plan to tackle my skin issues. Highly recommend!

Dr H was very knowledgeable and honest. I really appreciated that and will definitely be using her in the future!

Very informative visit, I felt well taken care of and directed towards a treatment option that would be less disfiguring.

Great caring team.

Dr. Herron is a knowledgeable doctor who made me feel very comfortable. Her staff made me feel welcome and Heidi was helpful.

Pleasant atmosphere

Everyone is always happy, pleasant, concerned, and helpful. Dr. Herron explains the procedures well and works very precisely.

Everyone in this office is very professional and caring about your specific needs. Highly recommended!

Explained everything as the surgery was done and all the aftercare

Very organized and very efficient care. Staff wee all very friendly.

Wonderful staff and service.

You all performed superbly! From front office to your procedure room I experienced the teamwork desired in the most professional of organizations. Congratulations!

Very professional, clean, and courteous! Would recommend to friends and family.

I’m not Ashley like the automated text said, I’m Meghan. But I had a positive experience. My only “negative” feedback would be that I wish Dr. Herron had been more friendly when she entered the room. There was no smile, no “nice to meet you” or shaking of hands. She walked in and got right to it. Which is fine, but for that type of appointment, being a little more welcoming would have made me feel more comfortable.

I feel like Dr. Herron was both sensitive to my needs as well as thorough in her explanation of my procedures.

I had a very pleasant experience with the staff and with Dr. Herron. They were very professional and kind. I feel I will be safe during my surgery. I scheduled my mastopexy, and look forward to my new look!

5 stars all around!

The initial consultation was scheduled pretty far in advance, but once you are seen, they try to get the procedure itself on the calendar quickly. The doctor is very good, so worth the wait!

Very efficient and professionally friendly

Very professional and courteous

Everyone was very polite and professional

I really appreciate being fit into a busy end of the year schedule. I also appreciate Dr. Herron's approach to resolve my medical condition as well as her knowledge.

Always very professional and easy to deal with. I like that the practice is not too stuffy and the clients I've seen there are from all walks of life. Dr. Herron and her staff have a relatable and gentle bedside manner.

Sincere and real.

Elizabeth Institute had an Amazing event for breast cancer survivors! Wonderful being pampered and spoiled and a lot of fun connecting with other women. Dr. Herron is amazing she always goes above and beyond with her care and she has a very personable and friendly staff. Im so thankful Im going to her for my reconstruction. She was highly recommended to me by other breast cancer patients and I understand why. I would recommend her to anyone who is diagnosed with Breast Cancer.

Wonderful, caring enviornment with the opportunity to spend time with beautiful women all dealing with some aspect of breast cancer. Welcoming, kind staff, lovely set up with great food too! Thank you to Dr. Heron and all of the people that made this event happen!

Dr Heron was very knowledgeable and relatable. Heidi the patient coordinator was friendly, caring and very knowledgeable.

I felt nurtured, pamapered and addded a touch of femininity to me. I enjoyed the social aspect of our shared experience

Front office employee, the assistant who visited with us before the Dr. came in the room and the finance gal were all great. The Dr. however, didn’t introduce herself or address the two of us by name, just said hello and had her nose in the chart. I thought this was odd, and hopefully doesn’t suggest what her bedside manner is. This behavior made me feel like a cow being run through the chute.... Thanks. Jean DeLisle

So nice to walk into a clinic and receive such friendly and professional service. Something that seems to be missing in this crazy busy world. Thank you, Dr. Herron and Staff.

Everyone was very friendly and helpful. A great staff

Thanks for a great first experience!

I'm disappointed that you are out of my network for insurance purposes. I thought we had it worked out but my bill still showed out of network. However people in the office have been wonderful to work with and very comforting. Scary situation but felt well taken care of. Thanks

Very professional and informative.

The ladies at the Elizabeth Institute were very helpful, and extremely informative. Thank you!

Great, welcoming staff, top of the line products and services!

Prompt, courteous staff. Dr. Herron explained the procedure in debth. There was no pain. I look forward to the results of the surgery.

Consultation on smoothing out rippled legs

Everyone was very friendly and helpful. Thank you

The level of professionalism is extremely high. For the patient that professionalism creates confidence in both the Doctor and the staff. It eases patient anxiety. Just as important Eric, Heidi, and Dr. Herron are naturally friendly and are excellent at what they do. I give them all a Big Thumbs up!!

Dr Heron was wonderful with my daughter. Very nice staff.

Very friendly staff. Answered my questions.

Professional and personal care was my experience.

Great visit, thanks for the information.

Wonderful experience from beginning to end! Professional and engaging staff, Dr. Heron is excellent!

Efficient and on time.

Staff was courteous and friendly, sad to leave without an appointment, however, confident the staff is working hard to fit us in for surgery.

On such short notice, from the time I walked in to when I left all was great. Everyone was professional and I was well informed on what was going on. Thank you all!

Very professional, answering all my questions fully and completely.

I love the staff at the Elizabeth institute Dr Herron is the best

Everyone I encountered was very courteous, well-informed, helpful, and cheerful. What a pleasant experience!

I was pleased with the friendly staff and the efficiency of Dr. Herron. The "wait factor" is far below the average of any other offices I've been to. Dr. Herron was also very clear and reassuring when explaining my procedure.

Staff is very friendly, Doctor is professional & nice.Office is clean and comfortable feeling. Although the results of my appointment were not what I wanted, the doctor did explain everything to me in a way that I totally understood how the results would be different than I was hoping for. A big thank you to everyone in the office.

Very professional service.

Thank you! Always great to see you Margo & Eric. Excellent service!

This was my first experience with facial injectables. This is the answer for me instead of a face lift. I would never see anyone but Dr. Herron. I traveled four hours to get there. It is worth it. I will be back to finish the process in three months.

Dr. Herron and staff at very knowledgeable, straightforward and informative. Answered all my questions, explained everything fully and kindly.

Thank you to ALL @ the Elizabeth Institue. Professional ... intelligent personable !

Everyone was very respectful and answered all my questions

Very pleasant, very professional. 4 stars rather than 5 due to wait time. However, apologies were made for that.

Very congenial, efficient service. Looking forward to future interactions. Have the utmost confidence in your staff and in Dr. Herron.

I always feel so cared about by the staff and Dr Heron is so careful and thoughtful about her recommendations and treatments that I trust her very much

You made me feel like I really matter

Thank you for being kind on my first visit

I appreciate how knowledgeable the entire staff are.

Awesome service! Friendly, helpful staff and a superb physician and surgeon!


Staff very nice. Very clean. Really liked the doctor. Janet Bohn

I was nervous coming in to my consultation, but Dr. Herron made me feel very comfortable. The staff was professional and efficient. I especially appreciated Heidi for her warm and friendly personality. I feel good about my decision in choosing Dr. Herron and her team.

Absolutely professional Clean clean clean office and operating area Dr Herron explained every part of procedure as it was done Comprehensive education and consent forms Thank you so very much to all the staff

Being from

Knowledgeable staff.

Your office is always warm and welcoming. It's a pleasure to be a patient there and of course you have the very best plastic doctor!

Dr. Harrow does a beautiful job on my botox. Always perfect...... Wouldn't go anywhere else......

I received such thoughtful care from everyone at Elizabeth Institute. Dr. Herron explained in detail the procedure. She is very competent and I trust and respect her knowledge and experience.

Everyone in your office helped make a diffic

My son needed surgery that was not cosmetic, but the insurance denied his treatment stating it was considered coametic. After several denials, and a lot of work from this office, it was finally approved. I feel so thankful for this whole office. We had several follow up appointments and the Dr's personality is one of genuine care. I would highly recommend this office to everyone I know!


My surgery experience was really good, especially after surgery. I could see really good results the next day, the pain wasn't as bad and could go without pain killers. The wounds were so small that I am pretty sure they will just vanish. I am looking forward to the final results after all the swelling goes away :)

Very knowledgeable doctor, happy to have found a surgeon I can trust. Very grateful for Dr. Herron! Highly recommend to any and everyone looking for a 5 star surgeon.

Thank you Dr and staff. Being helpful and communicating to me and family about upcoming options.

Delighted with the visit to the Elisabeth Institute. Love the decor, loving energy of the personnel, and am certain the products purchased will help me attain my goal of keeping the aging process at bay.

Always somehow feel younger after visiting you and having such great help with the aging process!! You were always professional and very kind

You all are the best!!!! So wonderful to share a celebration party with others who have been through the Breast CA experience and be treated royally for the evening. I always highly ecommend Margo & staff to anyone in need. So thankful for all of you & Tasa.

Very informative experience! Would recommend you highly 👍

I look forward to my next visit and planning surgery.

Excellent experience!

Your apts beware clear and directions good.

Everyone took the time to answer my questions and concerns in a respectful and helpful manner. Thank you!

I was welcomed upon entering and promptly offered to an exam room. The Doctor reviewed with me her current thoughts on how the healing was progressing and options if the healing didn't progress. I feel comfortable recommending the Doctor and staff.

Most importantly, Dr. Herron cares deeply about her client's physical health as well as his/her mental preparedness! Her staff is always friendly and professional. My personal experience was excellent and I am excited about the results of my procedure.

I appreciate the efficiency, promptness, care and information from Dr. Herron and her staff


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638 N. Main St. Suite C, Ashland, OR 97520
Today: 9:00am - 5:00pm