Orbit Eyecare - Albuquerque Westside

4.9 / 5Overall Rating

690 reviews

1646 Alameda Blvd NW, Albuquerque, NM 87114

(505) 452-2020

Patient Reviews
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Everyone was great! The Dr provided details every step of the way. And the ladies in the front were very helpful and friendly!

Your all great best eye care ever

Great experience with the doctor, only feedback I would provide is the facility itself is very dusty.

The staff is wonderful. All kind, helpful, and great at their jobs.

Attended to very quickly. Staff courteous professional.

Really nice place and very well at keeping time of appointment on schedule

Fantastic!!!!! My Doctor was awesome. And the Staff as well. Will be going back again. Thank you so much, Sylvia Longoria

Friendly and knowledgeable staff. Dr. Carlisle was also friendly and the exam was explained well to me.

Very polite. Always friendly and very helpful! Always make us feel comfortable. Thank you!

All around satisfied with experience.

Everyone was helpful from the time I signed in, to leaving after I ordered new glasses. Dr. Carlile was very helpful in giving advice for what I need. He took his time and answered all my questions that I had. Thank you for a great experience.

Everyone was extremely kind and knowledgeable!

I appreciated the friendly and helpful atmosphere your office staff offered. The doctor also answered my questions and was to the point. I was comfortable unlike some doctor offices that rush you through and are sometimes uptight.

My first time here, everyone was very nice, very helpful. The reception area was oddly dark, was there a reason for that ? Nice to see Terri there. She’s great with patients.

Absolutely satisfied with the service and quality of products! People were friendly, patient, and professional. Jose

Going to a new doctor the first time is always a little nerve-wracking, it was comforting to see Terri there. Dr. Jarrell and his assistants do an excellent job, they answered all my questions and were very patient.

The folks at Orbit Eyecare are always kind, efficient, and professional.

The staff is friendly and the doctor was excellent at explaining issues I know about.

Always very professional. Great concern for the patient, would recommend

I experienced a very thorough eye exam in a pleasant setting with great staff and Doctor. Although this was my first eye exam with Orbit eye care, I will return in the future for all my eye care needs. I highly recommend Orbit eye care.

Kudos to Jessica I had s hard time with my insurance but she helped me out to clear it up she went out of her way I wish there were more people like her thanks again Jessica

Dr. Carlisle was very personable. He took the time to explain all he was doing up front.

Great service. Helped with learning how to use contact lenses. Made everything easy.

Great experience.

This was my first visit, of many more. The staff made you feel very welcome. I had a very good eye exam. I would highly recommend Orbit to those I know.

Excellent facilities and staff! Easy in and out and great selection of frames! I highly recommend others to try Orbit Eyecare!

Prompt pleasant service. Very proficient process for my eye exam. Happy to recommend Dr. Carlisle and his staff.

Just really good, from the desk to looking at glasses, and the care of the doctor. Very professional and good!

Dr Jarrell is very professional, friendly and always answers any questions I may have.

Every one I came into contact with was personable as well as professional.

Great customer service given by every employee that we had interaction with.

The doctor is always nice and patience.

Great visit with the doctor. The office staff are friendly and efficient. Thank you!

I was just bummed because I chose a frame that was perfect for me and they couldn't find the information where they wrote it down. I had to go with another pair, not as satisfied as with the original pair I chose.

Customer service

Thank you for making me feel comfortable about trying contacts for the first time and being patient. I greatly appreciate it.

Professional service, on time

Great Service friendly Staff!

Excellent service, very friendly, efficient and affordable!

Dr. Jarrell was great. Answered all my questions and provided clear and understandable options

U ALL are the BEST!! DRs., Assistants & Office!!! Thank You!!

So far the experience was wonderful. Friendly people caring doctor.

Staff and doctor's were very helpful and pleasent.

Exam and visit was very thorough.

You were able to make me comfortable during the eye testing.

Love Dr. Carlyle! Feel my exam is so thorough! Too much turnover at front desk!

My experience at Orbit was great!!

Orbit eyecare always has the most curtious and welcoming staff!

My visit was quick. And everyone was very friendly

Everyone was very nice and helpful and I felt Dr. Carlile was very thorough and answered my concerns

Wonderful staff and doctor!!

Excellent personal attention. Wasn't rushed through at all.

Environment was peaceful and welcoming Dr assistance was thorough and fun but focused Dr was absolutely great and he loved his job VERY PLEASED with visit thank you

I enjoy going see the eye doctor.

Always good care. Thank you

Amazing service and Dr. Sean Carlile does great work and I recommend anyone. They even have toys for my kiddos to play with in the mean time!

Great service. Comfortable atmosphere.

You guys are always so friendly and quick to get your patient back on time. Love coming here

Staff is helpful, friendly and professional. No waiting to see Dr. Jarrell. They only complaint I have is not being able to talk to a person when I call; I don't like talking to machines.

Friendly staff and out standing service

Professional service Very thorough exam!

Great staff.. enjoyed my visit..

service was good once seen, took a long time in the room before the doctor came about 40 mins. I could have waited in the lobby instead but the people were friendly.

One of the best eye care places in albuquerque.You get a complete eye care ,not like those cur rate eye places,you get what you pay for,pay cheap that's what you get cheap service.

Fitting follow up on my contacts

The visit was very good. Friendly staff. On time for appointment.

The doctors examined was excellent.

The location is good, the staff are good, but the exam rooms are quite dusty.

Fast, Promptly & Informative.

Great service!

Love the Dr. And love technology office staff.

Dr. Carlile and the staff at Orbit Eyecare were competent and professional. I have already recommended them to a family member.

The staff was friendly and the Dr understood my needs. He clearly explained my options and provided me with the pros and cons of each, which helped me decide to start using contact lens rather than glasses, as these would better meet my needs.

All the staff were professional and kind. I felt that the exam was done by a trusted doctor and I’m very happy with my experience.

Fast and friendly service.

Everything went great

Great customer service!

Eye exam

The staff is always polite and very efficient!

Awesome staff and doctor

I have been to Orbit a few times and every time it is the most easy thing. Staff and Dr. Carlisle are always easy going and really explain what is going on. Couldn't ask for a better experience. My confidence is very high when going to Orbit.

Hours were accommodating and staff was very friendly and on point.

Everyone was pleasant, competent and efficient. My appointment was 45 minutes total from the moment I walked in the door and then out. Great service!

I love Dr Carlisle. He is very attentive and has caught medical conditions during my examines.

Thank you.

Efficient front office staff. Very good assistance in choosing my glasses. Also felt comfortable with the Dr & felt the exam was through.

Appointment was on time. All of the personnel were courteous, friendly and efficient. Dr. Jarrell is thorough, knowledgeable and pleasant.

Very professional

I feel I am heard when I go in on my visits to find a solution for my needs. I'm not treated like a product on a conveyor belt like my previous eye care provider.

Great timely service.

Great service and good experience.

The staff did a great job. They were quick, professional and on point. Thank you!

I had a very enjoyable visit, staff friendly, provider took a lot of time with me.

Great friendly service😁

Thank you so very much for getting me seen by Dr. Jarrell in my moment of crisis and overwhelming fear. Your caring, kindness and understanding is deeply appreciated. I would recommend Dr. Jarrell and the staff, to all my family members and friends. Thanks again and my God bless.

I had great customer service

We love Dr Carlile! He's the best. And the staff are all excellent, so helpful. Thank you!

Dr. Carlisle is very knowledgeable. He has a soothing manner and he made me feel very comfortable. The office staff is very friendly and they give great customer service. I would highly recommend Orbit for all your eye care needs.

Very good care

Very professional and knowledgeable doctors and office staff.

They were helpful and friendly. This is my second time there, and I will use them again.

Appreciate the late appointments on Wednesday and not making us feel rushed to browse at glasses!

The staff were friendly and efficient!

Dr. Carlile gives very thorough exam and you don't feel rushed. All workers very efficient and helpful.

Excellent staff! Wonderful Doctor!

stopto optout-- please do NOT text me again. If you use my personal number to wake me when i sleep days and work nights i will stop using your service and take my family to some one else.

The staff was very attentive and helpful.

The doctor was very thorough and conscious about letting us know exactly what he was doing and what to expect.

Very good

Professional care and friendly staff. I highly recommend the services of Orbit Eye Care.

Attentive and capable staff supporting excellent eye care from knowledgeable doctors who care about their patients and their eye health.

Very friendly office staff.

Great from the time we walked in till the time we ordered our glasses for our family.

Good experience. Friendly and helpful staff.

Good customer service. Friendly. Patient. Good "bed side " manner. This visit proved more thorough than last.

Dr. Carlisle was friendly and thorough. Definitely recommend Orbitz and especially Dr. Carlisle. Only critique: glasses selection somewhat limited.

Nice staff and doctor took time to answer all of my questions.

Thank you to the great staff and Dr. Carlile.

Excellent customer service!

Very friendly and professional. Dr. Carlisle was very friendly and ecplained all steps to me. I will be going Wed. to order. Glasses.

Everyone was so helpful, the doctor was amazing..I will definitely be back for myself and recommend too others!!

Very thorough and professional eye exam. Answered all my questions.

everything was great

My appointment was very timely. Service was efficient.

Great staff, very efficient

I will definitely continue going to this office for my eye exams. I thought everyone was very helpful.

Fantastic, as always.

Fast, great service and great doctor!

Efficiency and pleasant visit

Great experience

I am impressed with the quality of care that I received...from the reception process, the comprehensive contact lens and eye/ vision exam to the knowledge of the physician. The environment is also beautiful designed and creates a pleasant and relaxing experience. I have been recommending your practice to everyone! :)

Their staff is so warm and friendly. I always feel well taken care of while there. They offer text reminders as well as a friendly phone call for coming up appointments. I have always been seen on time and never feel rushed when I'm with the doctor. I highly recommend Orbit Eyecare on the westside.

Over all everyone was very helpful and nice. Thank you.

On scale of 1 to 10 I give you a 10

Rrception Staff Friendly Jessica friendly and very KnowledgeBle... Dr. was friendly and had a wealth of knowledge; made me feel comfortable. Thank You!!!

Great job very helpful

Staff was awesome!

I liked the doctor very much. The eye glass part, not so much.

Great Optomitrist and friendly service!

The service was awesome

I was pleased with the overall visit.

Dr. Carlile was wonderful, and his staff was very nice and were great at explaining everything!

Contact clinician was extremely patient!! Dr. Carlisle never makes me feel like he is rushed although I'm sure the schedule can be very tight at times.

Thank you for taking your time at the end of a long day to patiently help my daughter with her first contacts. She's already putting in and taking out like a pro!

Dr Carsile is the best front office customer service are all awesome... just your glasses are too expensive with out insurance😢

Dr Sean Carlisle is so nice, caring, and understanding. The staff took me back before my appointment time and I was out in less than 15 minutes with my problem fixed and was even able to order new contacts. Such a great office- I've never had continuum of care with an eye doctor, but I continue to return because of the knowledge and service this office provides.

Friendly staff and great doctors.

Dr. Jarrel did an excellent job. Staff was professional and highly competent.

Dr. Carlile and staff were professional and very helpful.

From the staff to the Doctor everything is great! I'm always in and out, always smile when I'm in there, and my glasses/contacts show up very quickly! Also, the prices compared to big corporate stores are AMAZING! Highly Recommended!

Everyone was pleasant and helpful.

The receptionists were very friendly and informative and made me feel welcomed.

Friendly service

Great staff and great attentiveness. Truly happy with each visit.

Vey professional staff.

This was my very first time having an eye exam, and my experience was very good. The staff was very friendly and professional, and made feel very secure throughout the full eye examination. Thank you; Anthony Gutierrez

Meeting/greeted timely by front desk reflects well as a professional establishment. Optometrist (Carlisle) was through, not rushed, & professional. Highly recommend this Office !!!

Quick and efficient!

When I had blood vessels explode in my eye in the middle of the night on a weekend, you got me in right away that day and were very professional and accommodating. Thank you so much!

I liked this doctor better than the one I usually see. He seemed more engaged. Sahnta

The personnel were friendly and helpful, and Dr. Carlisle is nice. It would be nice to have a few minutes to talk to him about any prescriptions he gives and how important or otherwise they may be.

Very pleasant staff, helpful and engaging

Everyone was really friendly and patient. Dr.Carlile was thorough patient and informative about my questions. Would highly recommend !

The receptionist the eye doctor all around was an excellent and very professional personnel

The doctor took plenty of time to listen and performed a thorough exam. Never disappointed with them.

My experience with Dr Carlile was wonderful. He helped me understand and treat my eyes and eye issues in a way that are truly transformative to my daily life. Thank you.

Timely appt. Dr's professionalism, not trying to up sell me on glasses before absolutely necessary...

Glad to have been well taken care of at the Alameda office

Very nice and professional