PATIENT ACQUISITION AND RETENTION

Built to book

Patient Link turns form fills and phone calls into new bookings, connecting your practice with patients at every step of their journey. Track inquiries, automate follow-up, and turn interest into appointments, all without adding to your team’s workload.

  • Automatically track and manage new patient inquiries
  • Eliminate manual follow-up for your staff
  • Convert more leads into booked appointments
Doctible's Patient Link dashboard example with options for website forms, automated messaging, and phone tracking for patient records
patient call records phone tracking dashboard example

A smarter way to engage, book, and retain patients

Patient Link is more than a lead tracker, it’s a modern communication and intake tool that helps practices move faster, follow up smarter, and avoid missing new opportunities. With built-in tracking, automated outreach, and a centralized dashboard, you’ll streamline the front desk and increase bookings, without increasing the workload.

Never miss a new patient opportunity

With Patient Link; every patient inquiry is automatically captured and tracked. Using campaign-specific phone numbers and smart web forms, you’ll know exactly where your leads are coming from, and what’s working.  

Turn interest into action automatically

Patient Link takes the manual work out of lead engagement turning every new inquiry into prospect with automated or manual follow-up based on lead type, behavior, or appointment need.

See the full journey from inquiry to appointment

Your front desk can now manage every prospect in one dashboard with a full activity timeline, customized drip campaigns, and flexible review tools. Track what’s working, refine your messaging, and keep leads moving.

Simplify today, scale for tomorrow

Patient Link gives your practice the power to connect, follow up, and grow without complexity or burnout.

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Turn interest into action

Patient Link gives your team the tools to capture, engage, and convert leads—all in one unified workflow. From first contact to final booking, every step is tracked, automated, and visible in a single system built to grow with your practice.

Inbound Leads – Patient Link captures a lead at the source, tracks activity, and instantly logs it so your team can follow up with confidence.

Engagement – Patient Link handles outreach for you. Customize when and how leads hear from you with flexible automation and manual review tools.

Lead Dashboard – See where every lead stands, and what’s driving bookings, in a single dashboard with actionable data across the full patient journey.

forms management dashboard for practice websites with Doctible

Simplify today, scale for tomorrow

Patient Link gives your practice the power to connect, follow up, and grow without complexity or burnout.

Customer testimonials

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FAQs

What makes Patient Link different from other solutions that claim to track leads?

Other platforms may show attribution or capture leads, but they stop short of actually helping you close the loop. Patient Link unifies lead capture, attribution, messaging, and conversion tracking in one system, eliminating the manual work your staff typically handles.

Can Patient Link guarantee that every lead will convert into a patient?

While no system can guarantee lead conversion, what Patient Link can do is dramatically reduce the chances of leads falling through the cracks. By automating and tracking every step from inquiry to appointment, Patient Link gives you the best possible opportunity for new patient conversion.

What happens if a lead doesn’t respond right away?

Patient Link doesn’t give up after one touchpoint. It uses smart, automated follow-up sequences to re-engage leads over time, helping turn initial interest into booked appointments without extra staff effort.

How does Patient Link track where my leads are coming from?

Patient Link uses built-in source attribution to show you exactly which marketing channels; like Google Ads, Facebook, or your website; are generating leads, so you can invest in what’s working.

How does Patient Link help my team follow up with leads?

Patient Link automates the entire follow-up process with timely texts, and/or emails, to guide potential patients toward booking. This prevents your front desk from having to manually chase down inquiries.

Does Patient Link replace my existing ads or marketing efforts?

No—Patient Link doesn’t replace your marketing. It enhances your existing campaigns by capturing leads more effectively, attributing them to their source, and automating follow-up so your team doesn't have to.

Capture, connect, convert

Get the single system solution designed to eliminate manual follow-up and convert more leads into booked appointments.