PATIENT COMMUNICATION PLATFORM
Your patient conversation hub
View a web-based dashboard of all patient communication channels. Manage message history, customize marketing and response templates, and automate texts/emails/reminders.
- Two-way text patients from your practice's custom phone number
- Secure HIPAA and TCPA-compliant data storage and messaging history
- Save time with targeted group messages
Keep every patient in reach
Responsive staff + reliable and customized appointment reminders = happy patients.
Patient Communicator gives you automated tools to connect with everyone according to their preference. Organize all chats and plan all patient outreach from one web-based platform. View your messaging history, text your patients, and automate appointment reminders/confirmations, aftercare messaging, and recall.
Instantly connect with patients
Send and receive texts with your patients in real time. Web-based and mobile-friendly platforms can access alerts and notifications for new messages.
Hassle-free group messaging
Easily send customizable messages to patient groups based on appointment types, current patient lists, or an uploaded list of phone numbers.
Easy-to-access records
Patient Communicator securely stores contact information to consolidate record keeping for easier and faster front desk access.
Make patient communication the easiest part of your day
Treat your staff and patients to a straightforward and seamless engagement experience.
Integrate customizable messaging templates with your EHR
Your front desk needs to reach patients fast. Create templates for common messages (like appointment reminders and confirmations) to select and send to individuals or groups quickly.
- Personalize message templates with custom variables to increase patient engagement.
- Customize new or edit existing templates to fit your branding and marketing strategies.
- Patients can easily opt in to text messaging, ensuring you meet all carrier security and compliance standards.
Quickly scroll through patient chat history
Review contact info and all messaging history to stay up-to-date on the patient's health journey. Tailor your communication strategy, offer personalized outreach, and strengthen the patient-provider relationship.
Using the Patient Communicator, your practice can improve healthcare outcomes and patient satisfaction rates.
- Improve healthcare outcomes and patient satisfaction rates.
- Consolidate and track all patient contact information and integrate with your EHR/EMR.
- Easily automate outreach to drive patient engagement.
case study
Doctible Consistently Delivers an ROI of 10:1 for SmartBox Dental’s Clients
For SmartBox Dental’s clients, Doctible’s solutions:
- Paid back an ROI of 10:1
- Saved 15-30% of the time for the staff daily
- Improved the patient retention rate by facilitating better patient experience
- Made the staff happier by transforming their responsibilities
Customer testimonials
FAQs
You can create as many custom templates as your practice needs and automate when they are sent, as well as which group of patients they are sent to.
Yes! Doctible Patient Communicator is HIPAA and TCPA-compliant. We also ensure all numbers are 10DLC compliant to prevent any disruption in your SMS service.
Your phone number will reflect your office phone number so patients can recognize where the text originates.
Make patient communication the easiest part of your day
Treat your staff and patients to a straightforward and seamless engagement experience.