PATIENT COMMUNICATION PLATFORM
Your patient conversation hub
Two-way text your patients, broadcast messages, and customize engagement with response templates in our web-based communication dashboard.
- Integrate patient messaging tools with your PMS/EHR data
- Secure HIPAA and TCPA-compliant communication, chat history, and data storage
- Save time with group messages targeted by appointment type and other details
Enhanced texting tools
Upgrade your texts with advanced features like image texting and receiving, easy appointment rescheduling, and the ability to broadcast messages.
Patients love the experience of seamless communication; you'll love streamlining outreach with integrated PMS patient details.
Streamlined outreach is better for quickly filling your schedule after canceled appointments and keeping patients engaged with their treatment.
Connect instantly with patients
Talk with your patients in real time on their favorite channel (mobile texting). Our web-based and mobile-friendly platforms get alerts and notifications for new messages.
Appointment-based messaging
Easily send personalized messages to patient groups based on appointment types, current patient lists, or an uploaded list of phone numbers.
Compliant image messaging
Send and receive images from patients and save them to their chat history while staying HIPAA compliant. Image messaging can save or prompt an office visit for patients.
Make patient communication the easiest part of your day
Treat your staff and patients to a straightforward and seamless engagement experience.
Send tailored messages from templates and PMS data
Your front desk needs to reach patients fast. Create templates for common messages (like appointment reminders and confirmations) to select and send to individuals or groups quickly.
- Personalize message templates with custom variables so patients know the message is for them
- Customize new or edit existing templates to fit your branding and marketing strategies
- Patients can easily opt in to text messaging, ensuring you meet all carrier security and compliance standards
Scroll every patient's chat history
Review contact info and all messaging history to stay up-to-date on the patient's health journey.
With previous chats at your fingertips, you can optimize your communication strategy, offer personalized outreach, and strengthen the patient-provider relationship.
- Improve treatment outcomes and patient satisfaction rates
- Consolidate and track all patient contact information from your PMS/EHR
- Drive meaningful patient engagement with tailored messages
case study
Doctible Consistently Delivers an ROI of 10:1 for SmartBox Dental’s Clients
For SmartBox Dental’s clients, Doctible’s solutions:
- Paid back an ROI of 10:1
- Saved 15-30% of the time for the staff daily
- Improved the patient retention rate by facilitating better patient experience
- Made the staff happier by transforming their responsibilities
Customer testimonials
Deana C.
Office Manager, Medical Practice
Paula T.
Office Manager, Health, Wellness and Fitness
Susan S.
Office Coordinator, Medical Practice
Richard C.
Provider Health, Wellness and Fitness
Monica W.
Front Office Administrator
Fanrui Z.
Dentist, Hospital & Health Care
Chonnie
Scheduling Coordinator
Jackie C.
Office Manager/Front Desk
Josephine G.
Marketing Director
Kathleen G.
Eye Care Practice Owner
Donna
Dental Office Manager
FAQs
You can create as many custom templates as your practice needs and automate when they are sent, as well as which group of patients they are sent to.
Yes! Doctible Patient Communicator is HIPAA and TCPA-compliant. We also ensure all numbers are 10DLC compliant to prevent any disruption in your SMS service.
Your phone number will reflect your office phone number so patients can recognize where the text originates.
Make patient communication the easiest part of your day
Treat your staff and patients to a straightforward and seamless engagement experience.