Product and Features

How long has Doctible been in business?

Doctible was incorporated in 2014 and works with over 7000 locations across the nation.

Who does Doctible serve?

Dental, vision and other medical specialties.

What are the main features Doctible offers?

Doctible provides several different automation options that caters to your practice needs no matter the size or whether you are in or out of the office. Doctible offers reputation management, two-way texting, patient recall, patient reminders, smart messaging, website messenger, digital forms, and smart scheduler.

Does Doctible support multiple locations?

Yes. Doctible supports multiple locations and even has an enterprise dashboard that will allow you to manage all your locations from one login!

I already have a patient reminder system in place, will moving to Doctible impact my patient experience?

Absolutely not. We have a support team that specializes in ensuring your system is set up correctly before launch with no impact to your patients.


What number will patients receive text messages come from?

In most cases we can use your office number to send and receive text messages (depending on your phone provider.

Does Doctible offer support?

Yes. We have multiple ways for our customers to receive support. Customers can call our support line, submit a ticket or chat with a live support agent right from their dashboard!

Is patient data protected?

Yes. Doctible is purpose-built only for healthcare practices and takes patient privacy and data security seriously. We have many controls in place to ensure we are HIPAA compliant.

How is Doctible billed?

Monthly or annually according to your service contract.

Does Doctible have an affiliate program?

Yes! Recommend Doctible to your customers and we’ll handle the sales and support side.

Does Doctible offer reselling?

Yes, you can purchase a license from us to resell to your customers. In this case, you’ll be the main contact for any sales and support.

Does Doctible white label?

We do! Our entire suite of features is available to be resold as your custom brand.

Getting Started

How do I get started with Doctible?

Getting started is easy! We would love to schedule a six-minute demo with you here to get to know your practice’s specific needs and expedite your setup process so that you may experience the power of Doctible first hand.

Is Doctible easy to use?

Yes, Doctible has been developed to streamline the operations of your practice and help alleviate frustrations!

How can I learn more?

Outside of a personal demo with our team we have a library of resources ranging from webinars to case studies and more! Dive in here.

Does Doctible offer training?

Outside of a personal demo with our team we have a library of resources ranging from webinars to case studies and more! Dive in here.

See Doctible in action.

If you want the best digital patient engagement and marketing platform, you need Doctible.