AUTOMATED VOICE REMINDERS

Confirm appointments with one button

Stop manual outreach from monopolizing your time. Get in touch with hard-to-reach patients through automated voice reminders and manage your schedule more easily.

  • Contact every patient according to their communication preference or other accessibility selection
  • Use automation to save your front office from playing phone tag
  • Personalize patient messaging to increase information retention and reduce no-shows
Schedule call options for before or after appointment for patient voice reminders. Voice template, "This is a friendly reminder for your upcoming appointment with DOCTOR on DATE at TIME," with a save message script option.

Confirm hard-to-reach patients with reminders

Confirming upcoming appointments with individual phone calls can be time-consuming. Streamline the process for staff and patients with one-button confirmation in Voice Reminders.

Automate calls to patients who have not confirmed their next appointment via text message and patients who prefer phone calls for important information. If patients miss the call, the message will be recorded to voicemail.

Cell phone notification of voicemail. Schedule example of patients with confirmed and unconfirmed appointments including patient contact info and confirmation status.

Connect with everyone

Increase your practice's accessibility for patients who might not use or check emails or texts regularly.

Reduce no-show Rates

Voice reminders can reduce no-show rates by 10-20%, translating to fewer wasted appointments, improved scheduling efficiency, and increased revenue.

Patient-focused communication

Reminders can also include helpful information about the appointment, preparation instructions, or parking details, enhancing the patient experience.

Reach the unreachable patients

Boost patient retention with personalized reminders for upcoming appointments. Automated calls to unconfirmed patients save time and can be customized to be relevant for each patient.

  • Tailor voice messages to the patient's upcoming procedure while staying HIPAA compliant.
  • Customize voice reminder templates with your practice information, the patient's name, procedures, etc.
  • Connect with every patient easily—no more phone tag.
Voicemail message with 23 seconds left. New automated call notification of voice call template, "Hi NAME, this is a friendly reminder that you have an appointment tomorrow DATE at TIME. Press '#' to confirm your appointment," followed by a save message script option.
Schedule example of patients with confirmed and unconfirmed appointments including patient contact info and confirmation status. View of calendar with confirmed and unconfirmed dates.

Free up staff time with efficient patient communication

Schedule voice reminders and appointment confirmation requests at custom intervals from the dashboard. Calls are made on your behalf from a recognized number and sync directly with your calendar, promoting efficient schedule management.

  • Optimize your practice's calendar to increase revenue.
  • Schedule automated phone calls from your practice's number—not an SMS shortcode.
  • Automated reminders integrate seamlessly with scheduling software, eliminating the need for manual data entry.

Send reminders and confirm appointments for hard-to-reach patients

Optimize your daily schedule and confirm all appointments easily with automated voice reminders.

Customer testimonials

"Doctible has definitely kept their promise regarding patient retention, as people don't forget their appointments as often. Honestly, we have never had a more successful product when it comes to patient reminders and blast messaging."
- Shayna T. Office Manager, SMB

"Doctible has enabled us to connect with our patients in many new ways. We are able to send out appointment reminders, which has drastically decreased our No Shows leading to better patient care and happier patients."
- Terry V., COO

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FAQs

How are voice messages recorded?

Outgoing Messages created by your "script" are read when the patient answers their phone. If they do not answer, it is recorded to their voicemail.

How are appointments confirmed via Voice Reminders?

Patients can confirm by clicking 1 or voicing their confirmation. Next, the confirmation is routed back to your Doctible system, and your office can confirm the appointment before syncing with your EHR.

How do I schedule Voice Reminders to send?

Voice reminders can be scheduled through the Doctible portal based on your office's preferences, the same as you would with a scheduled text message or email.

How do I change my current voice message scripts?

Practices can view and edit the content of their messages as a written template. They can also send sample test calls to themselves to ensure voice messages are read correctly.

What happens if a patient doesn't answer the phone?

Our Voice Reminders can be recorded to a voicemail.

Send reminders and confirm appointments for hard-to-reach patients

Optimize your daily schedule and confirm all appointments easily with automated voice reminders.