PATIENT RECALL SOFTWARE

Automatic patient reminders to book follow-up appointments

Automate email and text reminders when it's time to book the next appointment and  improve patient retention.

Patient Recall monitors visit history and recall timelines to alert patients to schedule follow-up appointments based on procedure type, appointment timeline, provider, and more.

  • Manage recall alerts by appointment type and treatments
  • Set patient recall intervals that suit your practice and patients
  • Customize recall messages and reminders to ensure patients are happy to come back to your practice
Recall Template, "Hi John, it's time to schedule your routine appointment. Call 555-555-5555 to schedule today!" Dashboard showing past due recall requests.

Gapless care with timely recall  

No more sticky notes and repeat phone calls. Improve patient satisfaction with clear communication and a focus on their needs. Configure recall appointments to send at intervals you set to prevent lapses in treatment or no-shows.

Recall Notification option: Send automated recall notice 30 days before the patient's recall date. Email notification example, "Doctor's office. You are due for your annual exam."

Ensure patient retention

Automatic recall alerts clarify timelines for follow-up and address any potential confusion about the next steps, reducing patient anxiety and improving preparation for future appointments.

Schedule recall reminders

Set reminder intervals based on a range of factors for patients to schedule their next appointment. Ensure timely continuation of care and promote better health outcomes.

Personalize messaging

Tailor recall communication based on appointment type, providing relevant information and resources. This fosters a sense of  personalized care and builds trust with patients.

Proactive patient engagement

Remind patients to schedule their next appointment with automated recall messages. Set up patient reminders to send based on a timeline that fits your services and optimizes your schedule.

Our automated system helps you send recall messages to patients overdue for appointments and allows them to book an appointment directly from text or email easily.

  • Booking appointments from recall messages makes it easy for patients.
  • Fully customize your recall communication intervals and messaging.
  • Monitor all visit history alongside your practice recall schedule.
Text notification example, "Hi John, our records show that you are due for an exam." Recall Templates with option to toggle on or off: 60 days before, 30 days before, 7 days after, and 20 days after recall date.
Contact method options (text or email). Recall Template, "Hi John, it's time to schedule your routine appointment. Call 555-555-5555 to schedule today!" Dashboard showing past due recall requests.

Recall reminders by Appointment Type

Recare is critical for patients at each stage of their treatment journey. With Patient Recall, you can text or email patients based on their specific appointment types with custom messages for each category.

  • Personalize and send relevant messages based on patients' upcoming appointments to address their needs.
  • Create custom messages based on appointment history for better patient satisfaction.
  • Increase revenue and reduce administrative burden with automatic recall for past due patients.

Keep patients coming back

Make it easy for patients to continue making follow-up appointments with automatic recall reminders.

Customer testimonials

"Once you set up everything, you can pretty much sit back and watch your reviews come in. Auto responses are great; they keep you HIPAA compliant, and it gives you opportunity to reach out to unhappy patients." 

— Jackie C., Office Manager  

"Doctible has been a tremendous help to our office staff, doctors and our patients. Everything from office to patient communication, appointment reminders and notifications to forms and patient information is streamlined in the software making our jobs much easier and patient compliance greater."

— Richard C., Provider    

"Doctible is like having a highly efficient silent staff member. Doctible connects our clinic with our patients on a daily basis. If communication is the key, you want to use Doctible. Professional representatives and a  powerhouse of useful communication tools are all included at a great  price."

— Anonymous

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FAQs

What phone number is used to send recall messages?

Automated Patient Recall from Doctible uses the same number as your  practice.

Where is the patient appointment history stored?

Doctible's platform stores patient appointment history. Our recall technology can see their last appointment and configure recall intervals based on visit history.

How do patients schedule their next appointment?

Your practice can offer patients the option to book appointments online through a custom link or by calling the office in customizable recall messages.

Does Doctible integrate with my EHR/EMR or PMS?

We integrate with most popular EHRs and PMSs across many healthcare specialties. Talk to a Doctible team member to learn if yours is one of  them!

Is Doctible HIPAA compliant?

Yes! Doctible's solutions are completely HIPAA compliant. Talk to our team about common ways practices might risk compliance issues with their current patient communication tools.

Keep patients coming back

Make it easy for patients to continue making follow-up appointments with automatic recall reminders.