Engage patients the right way.
Provide a seamless engagement experience between your staff and patients using each patient’s preferred communication method. Our patient communication platform increases the efficiency of your practice and boosts patient satisfaction.
Reduce no-shows, save staff time and boost your online reputation.
Patient Communicator
Two-Way Texting & Automation
Quit playing phone tag and easily send patient messages in our web-based dashboard. View message history, custom templates, and more to track and automate patient communication.
Our platform supports multiple users and alerts you instantly when patients respond. Two-way texting with your practice’s landline phone number and broadcast group messaging is included.
Google Voice and cellphone messaging risk patients’ privacy. Send messages through the Doctible Patient Communicator without worrying about fines.
PATIENT REMINDERS
Reduce missed appointments and keep your schedule full
Send automated and customized SMS text reminders for upcoming appointments. You choose the intervals and the messaging. Send from a custom phone number with your office’s branding to give reminders a personalized touch.
Want a full schedule? Over 70% of patients confirm appointments without staff lifting a finger. EHR and PMS integrations sync your contacts for seamless implementation.
Confirm appointments without making a single phone call. Get notification alerts when patients confirm their appointment.
VOICE REMINDERS
Remind & confirm hard-to-reach patients through automated calls
Outgoing Messages (OGM) are scheduled to automatically send to your patients. In the event of missed calls, the OGM will be recorded to voicemail. Appointment confirmation allows patients to confirm their next scheduled visit with one button (optional feature).
Our customer service team, with your input, will create your voice template "scripts" using our smart messaging logic.
Set up your Outgoing Messages with intervals of your choice. View, edit, and test your Outgoing Messages from the easy-to-use dashboard.
Smart Messaging
Unique messages tailored to your practice
Smart Messaging sorts communications by Appointment Type, provider, or operatory. Create and automate patient guidance, reminders, follow-ups, workflow screenings, intake, consent forms, and more using email and/or text messages.
Deliver the right message when they’re needed most. Send schedule updates, office emergency hours, and more before or after an appointment.
Create unique messaging by appointment status. Attach treatment-specific forms, reminders, and aftercare to the right message type.
Traffic Alerts
Prevent late shows that disrupt your schedule
Traffic alerts ensure that patients receive the right reminder to your practice location along with the latest traffic conditions thereby ensuring they plan their departure correctly. Customize your alerts based on the time your practice would like to alert the patients.
Provide your patients with the right set of directions that enable them to arrive at your practice on time while skipping on traffic.
Create customized messages based on your practice workflow, including appointment types, to alert based on specific criteria at your practice.
See Doctible in action.
If you want the best digital patient engagement and marketing platform, you need Doctible. See how it works by scheduling a demo.