Engage patients the right way.

Provide a seamless engagement experience between your staff and patients using each patient’s preferred communication method. Our patient communication platform increases the efficiency of your practice and boosts patient satisfaction.

Patient communication channels for practices including text and email and chat
Enable Landline Texting
Contact Uploader
Multi-user Support
Custom Templates
Image/MMS Support
Cellphone Detector
Instant Alerter
Web-based Dashboard
Broadcast Group Messages
Instant Engagement
TCPA Compliant
Custom SMS Templates
Two-way Texting
Custom Phone Number
Blackout Hours

Reduce no-shows, save staff time and boost your online reputation.

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Patient Communicator

HIPAA-Compliant Two-Way Texting

Quit playing phone tag and easily send patient messages in our web-based dashboard. View message history, custom templates, and more to track and automate patient communication.

Appointment-based Messaging

Tailor templates based on the type of appointments you provide (new patient, adjustment, etc.), simplifying all automated patient communication..

HIPAA and TCPA Compliant

Some internet messaging services risk patients' privacy. Send and receive text messages from patients worry-free using a number of your choosing.

Doctible's Patient Communicator with HIPAA compliant two-way texting and the communication dashboard
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Reduce missed appointments to keep your schedule full

Save your schedule flow by easing the burden of late arrivals and missed appointments. Sync contacts from your EHR, set messaging intervals, and automate appointment reminders.

Easy Confirmations

Let patients confirm appointments without a single phone call from your front desk. You'll get notification alerts when patients confirm their next appointment.

Customize Text Reminders

Send automatic reminders from a recognizable custom phone number — not a short code. Personalize your greeting tags and tailor messages based on appointment types.

Doctible's appointment reminder dashboard and confirmations
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Remind hard-to-reach patients with automated calls

Schedule outgoing messages (OGM) for patients who don't prefer texts to confirm upcoming appointments. Customize voice reminder call templates and give hours back to your front desk every week.

Optional Confirmations

Let patients confirm attendance with one button or let missed calls save a message to their voicemail.

Customize Your Calls

Set voice reminders to send at intervals of your choice. View, edit, and test your call scripts from our easy-to-use dashboard.

Doctible's Voice Reminders template and call scheduler
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Smart Messaging

Messaging powered by appointment data

Save time and send personalized messages to patients with details from your EHR. Targeted patient communication ensures the right messages reach the right patients every time.

Easy Communication Sorting

Sort patient conversations by appointment type, provider, exam room, and other data to manage your workflows quickly. 

Automate Situational Messaging

Create and automate patient after-care, reminders, parking details, intake forms, and more using email and text messages.

Doctible's Smart Messaging patient communication templates and contact method
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Traffic Alerts

Get patients to your office on time

Send directions based on patients' geolocation to your practice before their appointment. Use automatic appointment reminders with Traffic Alerts to improve your patient flow.

Improve Schedule Adherence

Geolocation-based traffic directions help patients navigate from wherever they are to your practice, reducing late arrivals.

Multi-Practice Friendly

Practices with multiple locations can get patients to the right location, preventing lost patients from showing up at the wrong office.

Doctible's Traffic Alerts navigation for patients

See Doctible in action.

If you want the best digital patient engagement and marketing platform, you need Doctible. See how it works by scheduling a demo.

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