Engage patients the right way.
Provide a seamless engagement experience between your staff and patients using each patient’s preferred communication method. Our patient communication platform increases the efficiency of your practice and boosts patient satisfaction.
Reduce no-shows, save staff time and boost your online reputation.
Patient Communicator
HIPAA-Compliant Two-Way Texting
Quit playing phone tag and easily send patient messages in our web-based dashboard. View message history, custom templates, and more to track and automate patient communication.
Tailor templates based on the type of appointments you provide (new patient, adjustment, etc.), simplifying all automated patient communication..
Some internet messaging services risk patients' privacy. Send and receive text messages from patients worry-free using a number of your choosing.
PATIENT REMINDERS
Reduce missed appointments to keep your schedule full
Save your schedule flow by easing the burden of late arrivals and missed appointments. Sync contacts from your EHR, set messaging intervals, and automate appointment reminders.
Let patients confirm appointments without a single phone call from your front desk. You'll get notification alerts when patients confirm their next appointment.
Send automatic reminders from a recognizable custom phone number — not a short code. Personalize your greeting tags and tailor messages based on appointment types.
VOICE REMINDERS
Remind hard-to-reach patients with automated calls
Schedule outgoing messages (OGM) for patients who don't prefer texts to confirm upcoming appointments. Customize voice reminder call templates and give hours back to your front desk every week.
Let patients confirm attendance with one button or let missed calls save a message to their voicemail.
Set voice reminders to send at intervals of your choice. View, edit, and test your call scripts from our easy-to-use dashboard.
Smart Messaging
Messaging powered by appointment data
Save time and send personalized messages to patients with details from your EHR. Targeted patient communication ensures the right messages reach the right patients every time.
Sort patient conversations by appointment type, provider, exam room, and other data to manage your workflows quickly.
Create and automate patient after-care, reminders, parking details, intake forms, and more using email and text messages.
Traffic Alerts
Get patients to your office on time
Send directions based on patients' geolocation to your practice before their appointment. Use automatic appointment reminders with Traffic Alerts to improve your patient flow.
Geolocation-based traffic directions help patients navigate from wherever they are to your practice, reducing late arrivals.
Practices with multiple locations can get patients to the right location, preventing lost patients from showing up at the wrong office.
See Doctible in action.
If you want the best digital patient engagement and marketing platform, you need Doctible. See how it works by scheduling a demo.