DIRECTIONS AND TRAFFIC ALERTS

Make late appointments a thing of the past

Send timely reminders to patients' phones with your practice location and traffic updates to ensure they arrive on time for every appointment.

  • Improve appointment adherence and reduce schedule interruptions
  • Reduce pre-appointment stress with real-time traffic alerts
  • Create positive impressions that lead to positive online reviews
Cell phone traffic alert for patient with fastest route to the destination

Increase convenience and reduce late arrivals

Traffic doesn't care about appointment times. But when patients arrive late to their appointments, it disrupts your entire schedule.

Our automatic Traffic Alerts tool sends your patients the latest traffic conditions and the fastest directions to ensure on-time arrival.

Traffic alert notification and platform to select patients to receive traffic alert text messages

Increase on-time arrival

Reduce the risk of no-shows while improving appointment adherence and optimizing staff scheduling.

Personalize patient alerts

Real-time traffic updates help patients plan alternative routes and aid those with limited mobility or who are using public transport.

Improve patient flow

The timely arrival of patients improves appointment scheduling and reduces waiting times for everyone.

Help patients arrive to your office on time

Reduce pre-appointment confusion and anxiety by alerting your patients when they need to leave to arrive at their appointments on time. Provide your address and real-time traffic alerts with their appointment reminder.

  • Save new patients time and effort searching for your practice.
  • Real-time traffic alerts and clear directions let patients plan their journey more effectively and arrive on time for appointments.
  • Customize messages with any details you choose.
'Fastest route due to traffic conditions' appointment reminder
New patient appointment reminder notification

Tailor alerts to optimize messaging

Personalize patient notification messages and set times to send alerts. Tailor your notifications to trigger alerts based on appointment types and other relevant criteria for your office operations.

  • Optimize your schedule by sending relevant alerts at the right time.
  • Increase office efficiency with customizable automation that blends into your existing workflows.
  • Add applicable details to alerts about your practice, like hours, address, parking instructions, etc.

Optimize your patient flow and schedule

On-time patient arrival improves scheduling and reduces wait times. Integrate modern technology into your practice and a commitment to patient convenience and satisfaction.

Customer testimonials

"Doctible is very intuitive and easy for staff to use. It saves us so much time and most patients really prefer the text messages and emails to phone calls. Use of Doctible has also lowered our no show rate."


- Kate W.,  Practice Administrator

"Doctible is user-friendly and easy to learn. Navigation is key and the customizable templates allow us to effectively communicate with our patients quickly and effectively."


- Kristi C., Finance and insurance coordinator, medical practice

"We love the ability to send links specific to our office locations. We are able to send the right directions and get reviews for the right locations."


- Carolyn F. Office Manager

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FAQs

How do traffic alerts know the traffic conditions?

Traffic Alerts take into account the location of a patient's phone and use maps to determine how far away they are, identify the current traffic alerts, and calculate how long it will take them to arrive on time.

 

What directions do patients get if I have multiple practices?

Patients will get the directions to the practice they booked with.

When do these get sent to patients?

When these alerts get sent to patients is customizable.

Is Doctible TCPA compliant?

Yes! Doctible is a leader in the industry in TCPA Compliance—Telephone Consumer Protection Act (47 U.S.C. § 227).


See Doctible in action

If you want the best digital patient engagement and marketing platform, you need Doctible.