FAQs

Yes. We offer custom pricing for practices looking for something specific to their needs. Talk to a rep.

Yes. We can provide patient engagement services to practices large and small. From one office to multi-location practices to MSOs and DSOs.

We offer flexible payment terms. Most of our customers work off of monthly invoices, with annual contracts. We also offer our services on a month to month basis.

In special circumstances, we are able to provide special offers. Speak to a Doctible team member to learn if your practice qualifies for trial pricing or other relevant offers.

No. All costs are clearly laid out as part of your agreement!

It's not ethical to prevent bad reviews, and we aren't legally able to stop patients from leaving negative reviews on your online listings. However, we've designed Doctible's automated review workflows to mitigate this challenge, with a few clicks, they can share positive reviews on Google and Facebook. If a patient has a complaint, they can instead send personalized feedback directly to your office.

Our secure patient feedback collection includes tools to monitor trends and patient satisfaction metrics. You can quickly take corrective action and resolve issues early-on.

Yes! Doctible's solutions are completely HIPAA compliant. Talk to our team about common ways practices like yours might risk compliance issues with their current patient communication tools.

Yes! Doctible is a leader in the industry in TCPA Compliance—Telephone Consumer Protection Act (47 U.S.C. § 227).

It's likely! We integrate with dozens of EHRs and PMSs across a handful of retail healthcare specialties. Talk to a member of our team to learn if yours is one of them!

Our customer success team specializes in transitioning offices from other systems to Doctible. The process is seamless and your patients won't notice any downtime as you make the switch!