Smart Messaging by Appointment Type, Provider, or Operatory 

Schedule Important Outreach

Customized by treatment type

Deliver the right message at the right time—before/after an appointment. For example:

  • 1 hour and 24 hours before/after
  • 7 days and 1 day before
  • 1 day, 3 days, and 5 days after

Customized Messages

Unique by appointment status

  • Treatment-specific forms, reminders, or aftercare
  • Works with Doctible's Digital Intake Forms
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Customized Engagement

Improve Patient Outcomes

Smart Messaging tailors messages to your practice.

  • Every message can have its own template
  • Include digital forms
  • Streamline onboarding or aftercare
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Smart Messaging

Supports Happy Patients & Staff

Automate guidance, reminders, follow-ups, workflow screenings, intake, consent forms, and more.

  • Via email and/or text messages


Patient Reminders

Automated Confirmations

Confirmation Alerts

Blackout Hours

TCPA Compliant

Two-Way Texting

Custom SMS Templates

Custom Phone Number

Customized Timeline for Confirmation Reminders

Trigger by Appointment Status

Flexible by Provider, Procedure, or Operatory

Message Cadence by Days or Hours

Send via Email and/or Text

Follow-up and Reminder Messages

Pre or Post Appointment Messages


Integrated and Smart

Uses available appointment attributes

Smart Messaging uses an integration with your EHR or practice management system to access available appointment attributes.

  • Block or allow
  • By provider, treatment, operatory
  • Attributes like service ID, notes, DOB, or gender
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Pre-Built Reminder Sequence

Keep your schedule full

  • 30-days before (Save the date)
  • 7-days before (Confirmation)
  • 5-day before (2nd confirmation if not confirmed)
  • 1-day before (Reminder)
  • 1-hour before (Traffic alert)

Supercharge your practice with our platform today

Fill out the form and we'll schedule a 6-minute demo with you!