Cindy Biddle
September 10, 2021
•
min read
Discover tips to help dental office managers improve their online reputation management.
Reputation management involves your efforts to establish a positive brand image for your dental practice.
Learn More (Reputation Mgmt. Guide)
Online reviews shape your reputation, and effective reputation management helps your practice reach its marketing and sales targets.
Around 70% of people use online reviews to find their next dental practice.
Patients trust reviews and technology is changing the way dental office managers have to market their practice.
Don't ask, don't get. Research shows most customers will leave a review if they're asked.
Keep it simple. Patients are more likely to leave a review if it requires little effort.
Every review counts. Send a prompt and professional reply to all reviews, not just the negative ones.
In person is best. Managing complaints quickly and effectively could make patients reconsider leaving a negative review.
Quality over quantity. Improve the way you communicate with patients to create more positive patient experiences.
The more you know, the better. Surveys can help you gain valuable insights into your practice's reputation.
Brand image matters. Create relevant digital content to establish your online presence.
Embrace technology. Use reputation management tools from platforms like Doctible to maximize your resources and improve your online reputation.
Monitor patient satisfaction metrics to help your practice take corrective action and resolve issues quickly.
Streamline your workflow and generate more reviews by sending review requests automatically.
Engage with reviewers by quickly responding to feedback with custom templates
Request a consultation with Doctible today to learn more about how dental office managers can improve their dental practice's online reputation management.
If you want the best digital patient engagement and marketing platform, you need Doctible.